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M-MARKETING

Short Story - XL Axiata Version

adreach.co

Twitter: @xladreach | e-mail: advertising@xl.co.id
EXECUTIVE SUMMARY

XL Axiata M-Marketing 2013 Stories

The following data and information are for public consumption released by
AdReach, XL Axiata M-Advertising Business Unit and therefore may not reflect
directly or indirectly to XL Axiata operational as Mobile Network Operator.

AdReach is an independent network and digital media aggregator operating
under XL Axiata an MNO based in Indonesia. AdReach serves advertisers,
publishers and agencies in delivering Mobile and Digital Advertising to telecom
operators’ subscribers (XL, Telkomsel, Indosat) and internet media channels.

adreach.co

Twitter: @xladreach | e-mail: advertising@xl.co.id
Herwinto Ch. Sutantyo
Brands building since 1993
Telecom & IT sectors since 1998
Digital Creative Advertising since 2002
Educated & trained as Graphic Designer
adreach.co

Twitter: @xladreach | e-mail: advertising@xl.co.id
INDONESIA MOBILE ADVERTISING
Critical Milestones (XL Axiata version)

2012

X

04.2013

11.2013

01.2014

XL Axiata dropped
SMS Bulk/
Broadcast from MAds inventory

Multi-Telco
Collaboration.

Multi-Network
DSP & Mobile
RTB implemented
at XL Axiata

Xtra - Opt-in
Mobile Advertising
subscribers reached
11.5 million (XL)

Z

XL Axiata
implemented
KYC (Big Data)
for Advertising

01.2013

Q

Indofood Pop-Mie
Campaign

O

w

6
Mobile Advertising
for SME/UKM
launched.

08.2013

adreach.co

7

XL Axiata as COE
for APAC
Regional MAdvertising.

b

Ads for SME
grew 1568%

Brand Endorsed
Telecommunicat
ion Package

12.2013

03.2014

Twitter: @xladreach | e-mail: advertising@xl.co.id
INDONESIA MOBILE ADVERTISING
2013 Overview (XL Axiata)

INDUSTRY SERVED

CAMPAIGN TYPE

MARKET SIZE

Top 4 sectors served by Mobile Advertising

Type of Mobile Campaigns engaged

23%

57%

13%

g

20%

TI
V

E

E

Es

SM

AU

TO
M

O

C

O
N

SU

M
ER

S

BA

N

KI

N

G

54%

10%

REACH (57%) vs
ENGAGEMENTS (43%)

adreach.co

ANALYTICS
DRIVEN (20%) vs
PROFILED
PLACEMENTS
(80%)

Twitter: @xladreach | e-mail: advertising@xl.co.id

306
advertisers
served

817

mobile advertising
campaigns executed
DIGITAL MARKETING TRENDS
ADAPTATION
Marketers and their
options of media use
must quickly adapt to
consumer digital habits

BIG DATA
Consumer Data
Profiling and Habits are
becoming importance to
marketers worldwide

INTEGRATION
Integration & Ubiquity
between Digital Media
Channels are crucial.

TIME TO MARKET

Ü
TRENDS
AMONG
BRANDS

STRATEGIC
Marketing Strategy has risen
as Digital Media Channels
provide spectrum of varieties
in executions.

adreach.co

Twitter: @xladreach | e-mail: advertising@xl.co.id

Time to market
becoming quicker and
therefore requiring
marketing tools that can
adapt

ROI
Marketing ROI has
becoming more and
more crucial as global
ads spend drop
INDONESIAN ON SMARTPHONE
Use mainly for communication - Chatting*
*) Nielsen - Informate ODM Panel, May 2013

62	
  Min
7Min

0.3279
0.0377

189MINS

0.1959

0.2391

37	
  Min
0.199

16	
  MINS

38	
  Min

34	
  MINS

SOCIAL	
  NETWORKING CHATTING

45	
  Min

Applica�ons

adreach.co

Browsing

Communica�on

Twitter: @xladreach | e-mail: advertising@xl.co.id

Device	
  management

Entertainment
Copyright	
  ©2012	
  The	
  Nielsen	
  Company.	
  Confidential	
  and	
  proprietary.

HIGH	
  ENGAGEMENT	
  IN	
  CHATTING	
  ACTIVITY	
  ACROSS	
  AGE	
  GROUPS
Explore	
  Chat	
  App	
  bundling	
  targeting	
  36-­‐40	
  yrs	
  age	
  group	
  as	
  they	
  spend	
  considerable	
  
amount	
  of	
  time	
  in	
  chatting
Overall	
  SmartPhone	
  Usage	
  

Time	
  spent	
  

[Minutes/	
  day]

Time	
  spent	
  per	
  day	
  (Minutes);	
  May	
  2013	
  

76

62
31%
2%

56%

12%

19

36% 27
2%

1

2

34% 25

34

27% 20

7

Weighted	
  Base 1030

34

OVERALL

15-­‐17
CALL

59

65
34%
1%

21

11%

7

14

30%

1

3%

2

60%

35

54%

33

68%

43

53% 26

12%

7

12%

8

7%

4

12%

1

35

22%

16

27%
2%

54%

49

64

61
18

3%

31% 15

2

3%

449

254

149

63

25-­‐30

31-­‐35

36-­‐40

6

81

18-­‐24

2

40+

CHAT

Source:	
  Indonesia	
  ODM	
  Panel,	
  May	
  2013	
  (Wtd)

EMAILS

MESSAGING

All	
  figures	
  represent	
  DPD	
  in	
  Minutes/Day

�8
INDONESIAN ON SMARTPHONE
Share of Time Spent on Online Activities
Time spent per day (Minutes)

62	
  Min

0.1014
0.0382

0.329

i
Benefit from
increased
content
consumption?

100	
  Mins
Consumers in Indonesia
spend higher time on ‘online’
activities

0.5315

Offline

Online

Calls

Messaging

All	
  figures	
  represent	
  DPD	
  in	
  Minutes/Day

adreach.co

Twitter: @xladreach | e-mail: advertising@xl.co.id
INDONESIAN ON SMARTPHONE
Data	
  
Consump�on	
  in	
  
May’13

40

%

Data Consumption

30

38MB/Day
%

i

%

0.342

Entry:0-­‐5MB/mth
Casual:5MB-­‐150MB/mth
Advance:150MB	
  -­‐600MB/mth
Expert	
  (>	
  600MB	
  Per	
  Month)

20

increase data
revenue

0%

10
%

0.658

Cellular

Wi-­‐Fi

All	
  figures	
  represent	
  data	
  usage	
  in	
  MB	
  per	
  day.

adreach.co

Twitter: @xladreach | e-mail: advertising@xl.co.id

Data	
  Consump�on
BRANDS AS MOBILE CONTENT

adreach.co

Twitter: @xladreach | e-mail: advertising@xl.co.id
BRANDS AS MOBILE CONTENT
j

GROWING TRENDS
Brands seeing mobile for being portable
and always connected.
Smartphone provides PC interactivity and
richness to go direct to the consumers.
Social - Location - Mobile inherited in
today’s smartphone = native advertising

Curated
Original

Kraft Foods OREO - Oreo Twist Lick Dunk Mobile Game

adreach.co

Twitter: @xladreach | e-mail: advertising@xl.co.id
BRANDS AS MOBILE CONTENT
K

BENEFITS: Create stickiness, stays in
phone, Community Building, Native
Advertising

$

BUDGET: Mid to Expensive

å

SOLUTION: Native App, Mobile Web

j

CONTENT ARCHETYPES:
1. Curated
2. Co-Created
3. Original
4. Consumer Generated
5. Sponsored

Curated
Co-Created
Consumer Generated

Unilever Kecap Bango - Warisan Kuliner App

adreach.co

Twitter: @xladreach | e-mail: advertising@xl.co.id
BRANDS AS MOBILE CONTENT
b

BRANDS DO NOT NEED TO BECOME
PUBLISHERS
It’s about marketers getting better at
creating content with a consistent narrative
in the context that creates a conversation
around brand stories. They don’t need to be
a publisher, they just need to
understand how content does that
strategic.

Curated
Consumer Generated
Original

Djarum LA Lights - La Lights Play Your Music Mobile Game

adreach.co

Twitter: @xladreach | e-mail: advertising@xl.co.id
MOBILE AS ACQUISITION CHANNEL

adreach.co

Twitter: @xladreach | e-mail: advertising@xl.co.id
CONTREXYN
Profile
Acquisition

Target	
  
User Group	
  
Gender Female	
  
Age 25 – 35	
  
ARPU <100.000	
  
Location Garut,	
  
Tasikmalaya, Bandung	
  
Handset Featured 	
  
& Basic Phone

Campaign	
  Period	
  
24	
  September	
  –	
  18	
  October	
  2013	
  
Requested	
  Impressions	
  
75,000	
  Reach	
  	
  
3000	
  Free	
  Airtime	
  
Results	
  	
  	
   	
  
1. 75,000	
  SMS	
  sent	
  in	
  1	
  day	
  	
  
2. 5,200	
  Profile	
  Captured	
  
3. 3000	
  Free	
  Airtime	
  delivered	
  
4. Engagement	
  =	
  6.9%

SMS Interactive
& Free Airtime of
IDR 5.000

Ikuti	
  Contrexyn	
  Bunda	
  PEDE.	
  Ketik	
  CBP	
  
(spasi)	
  Nama(spasi)noHP(spasi)	
  Nama	
  
toko	
  beli	
  Contrexyn.	
  Kirim	
  ke	
  2000.	
  
Gratis	
  3000	
  pengirim	
  pertama	
  dapat	
  
pulsa	
  5000.	
  
GROUPON
Leverage Sales

TARGET MARKET	
  
Food Lover at
Jabodetabek

Results	
  	
  	
   	
  
1. Delivery	
  Success	
  =	
  46,307	
  
2. 7,325	
  Vouchers	
  bought	
  
3. Sales	
  Response	
  :	
  15,96	
  %

Increasing sales at
groupon.com
BURGER KING
Ambush Campaign

TARGET 	
  
32 BK Store Outlet in
and around Jakarta

Campaign	
  Periode	
  
3	
  days	
  	
  
Results	
  	
  	
   	
  
80,775	
  MMS	
  delivered	
  
2,033	
  Repondents	
  
In-­‐Store	
  Sales	
  increase	
  by	
  40%

traffic acquisition at
new BK Store
Pop Mie
Profile
Acquisition &
Sales

UMB
SMS

Campaign	
  	
  
Pop	
  Mie	
  Get	
  Lucky	
  
February	
  2013	
  
Results	
  	
  	
   	
  
1. 4.609.807	
  Total	
  
Redemption	
  
2. 1.600.000	
  unique	
  
participants	
  
3. Quarter	
  Sales	
  increase	
  
by	
  50%

Target
Gender Female
Age 25 – 35
ARPU All
Location Nationwide
Handset All
Samsung TAB 3
Pre-Sales

Off Deck
Interstitial
Banner

Campaign	
  Period	
  	
  
17	
  September	
  –	
  	
  
30	
  Desember	
  2013	
  
KPI	
  	
  
5,867	
  Clicks	
  
Results	
  	
  	
   	
  
1. 353,699	
  Unique	
  
Impression	
  
2. 5,868	
  clicks	
  	
  
3. 2,35%	
  CTR	
  

TARGET
All OS, High-end
Smartphone
ARPU
> IDR 200.000
THANK YOU

Twitter: @gfunkerwin
http://gfunkerwin.com

adreach.co

Twitter: @xladreach | e-mail: advertising@xl.co.id

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AdReach 2013 M-Advertising Summary

  • 1. M-MARKETING Short Story - XL Axiata Version adreach.co Twitter: @xladreach | e-mail: advertising@xl.co.id
  • 2. EXECUTIVE SUMMARY XL Axiata M-Marketing 2013 Stories The following data and information are for public consumption released by AdReach, XL Axiata M-Advertising Business Unit and therefore may not reflect directly or indirectly to XL Axiata operational as Mobile Network Operator. AdReach is an independent network and digital media aggregator operating under XL Axiata an MNO based in Indonesia. AdReach serves advertisers, publishers and agencies in delivering Mobile and Digital Advertising to telecom operators’ subscribers (XL, Telkomsel, Indosat) and internet media channels. adreach.co Twitter: @xladreach | e-mail: advertising@xl.co.id
  • 3. Herwinto Ch. Sutantyo Brands building since 1993 Telecom & IT sectors since 1998 Digital Creative Advertising since 2002 Educated & trained as Graphic Designer adreach.co Twitter: @xladreach | e-mail: advertising@xl.co.id
  • 4. INDONESIA MOBILE ADVERTISING Critical Milestones (XL Axiata version) 2012 X 04.2013 11.2013 01.2014 XL Axiata dropped SMS Bulk/ Broadcast from MAds inventory Multi-Telco Collaboration. Multi-Network DSP & Mobile RTB implemented at XL Axiata Xtra - Opt-in Mobile Advertising subscribers reached 11.5 million (XL) Z XL Axiata implemented KYC (Big Data) for Advertising 01.2013 Q Indofood Pop-Mie Campaign O w 6 Mobile Advertising for SME/UKM launched. 08.2013 adreach.co 7 XL Axiata as COE for APAC Regional MAdvertising. b Ads for SME grew 1568% Brand Endorsed Telecommunicat ion Package 12.2013 03.2014 Twitter: @xladreach | e-mail: advertising@xl.co.id
  • 5. INDONESIA MOBILE ADVERTISING 2013 Overview (XL Axiata) INDUSTRY SERVED CAMPAIGN TYPE MARKET SIZE Top 4 sectors served by Mobile Advertising Type of Mobile Campaigns engaged 23% 57% 13% g 20% TI V E E Es SM AU TO M O C O N SU M ER S BA N KI N G 54% 10% REACH (57%) vs ENGAGEMENTS (43%) adreach.co ANALYTICS DRIVEN (20%) vs PROFILED PLACEMENTS (80%) Twitter: @xladreach | e-mail: advertising@xl.co.id 306 advertisers served 817 mobile advertising campaigns executed
  • 6. DIGITAL MARKETING TRENDS ADAPTATION Marketers and their options of media use must quickly adapt to consumer digital habits BIG DATA Consumer Data Profiling and Habits are becoming importance to marketers worldwide INTEGRATION Integration & Ubiquity between Digital Media Channels are crucial. TIME TO MARKET Ü TRENDS AMONG BRANDS STRATEGIC Marketing Strategy has risen as Digital Media Channels provide spectrum of varieties in executions. adreach.co Twitter: @xladreach | e-mail: advertising@xl.co.id Time to market becoming quicker and therefore requiring marketing tools that can adapt ROI Marketing ROI has becoming more and more crucial as global ads spend drop
  • 7. INDONESIAN ON SMARTPHONE Use mainly for communication - Chatting* *) Nielsen - Informate ODM Panel, May 2013 62  Min 7Min 0.3279 0.0377 189MINS 0.1959 0.2391 37  Min 0.199 16  MINS 38  Min 34  MINS SOCIAL  NETWORKING CHATTING 45  Min Applica�ons adreach.co Browsing Communica�on Twitter: @xladreach | e-mail: advertising@xl.co.id Device  management Entertainment
  • 8. Copyright  ©2012  The  Nielsen  Company.  Confidential  and  proprietary. HIGH  ENGAGEMENT  IN  CHATTING  ACTIVITY  ACROSS  AGE  GROUPS Explore  Chat  App  bundling  targeting  36-­‐40  yrs  age  group  as  they  spend  considerable   amount  of  time  in  chatting Overall  SmartPhone  Usage   Time  spent   [Minutes/  day] Time  spent  per  day  (Minutes);  May  2013   76 62 31% 2% 56% 12% 19 36% 27 2% 1 2 34% 25 34 27% 20 7 Weighted  Base 1030 34 OVERALL 15-­‐17 CALL 59 65 34% 1% 21 11% 7 14 30% 1 3% 2 60% 35 54% 33 68% 43 53% 26 12% 7 12% 8 7% 4 12% 1 35 22% 16 27% 2% 54% 49 64 61 18 3% 31% 15 2 3% 449 254 149 63 25-­‐30 31-­‐35 36-­‐40 6 81 18-­‐24 2 40+ CHAT Source:  Indonesia  ODM  Panel,  May  2013  (Wtd) EMAILS MESSAGING All  figures  represent  DPD  in  Minutes/Day �8
  • 9. INDONESIAN ON SMARTPHONE Share of Time Spent on Online Activities Time spent per day (Minutes) 62  Min 0.1014 0.0382 0.329 i Benefit from increased content consumption? 100  Mins Consumers in Indonesia spend higher time on ‘online’ activities 0.5315 Offline Online Calls Messaging All  figures  represent  DPD  in  Minutes/Day adreach.co Twitter: @xladreach | e-mail: advertising@xl.co.id
  • 10. INDONESIAN ON SMARTPHONE Data   Consump�on  in   May’13 40 % Data Consumption 30 38MB/Day % i % 0.342 Entry:0-­‐5MB/mth Casual:5MB-­‐150MB/mth Advance:150MB  -­‐600MB/mth Expert  (>  600MB  Per  Month) 20 increase data revenue 0% 10 % 0.658 Cellular Wi-­‐Fi All  figures  represent  data  usage  in  MB  per  day. adreach.co Twitter: @xladreach | e-mail: advertising@xl.co.id Data  Consump�on
  • 11. BRANDS AS MOBILE CONTENT adreach.co Twitter: @xladreach | e-mail: advertising@xl.co.id
  • 12. BRANDS AS MOBILE CONTENT j GROWING TRENDS Brands seeing mobile for being portable and always connected. Smartphone provides PC interactivity and richness to go direct to the consumers. Social - Location - Mobile inherited in today’s smartphone = native advertising Curated Original Kraft Foods OREO - Oreo Twist Lick Dunk Mobile Game adreach.co Twitter: @xladreach | e-mail: advertising@xl.co.id
  • 13. BRANDS AS MOBILE CONTENT K BENEFITS: Create stickiness, stays in phone, Community Building, Native Advertising $ BUDGET: Mid to Expensive å SOLUTION: Native App, Mobile Web j CONTENT ARCHETYPES: 1. Curated 2. Co-Created 3. Original 4. Consumer Generated 5. Sponsored Curated Co-Created Consumer Generated Unilever Kecap Bango - Warisan Kuliner App adreach.co Twitter: @xladreach | e-mail: advertising@xl.co.id
  • 14. BRANDS AS MOBILE CONTENT b BRANDS DO NOT NEED TO BECOME PUBLISHERS It’s about marketers getting better at creating content with a consistent narrative in the context that creates a conversation around brand stories. They don’t need to be a publisher, they just need to understand how content does that strategic. Curated Consumer Generated Original Djarum LA Lights - La Lights Play Your Music Mobile Game adreach.co Twitter: @xladreach | e-mail: advertising@xl.co.id
  • 15. MOBILE AS ACQUISITION CHANNEL adreach.co Twitter: @xladreach | e-mail: advertising@xl.co.id
  • 16. CONTREXYN Profile Acquisition Target   User Group   Gender Female   Age 25 – 35   ARPU <100.000   Location Garut,   Tasikmalaya, Bandung   Handset Featured   & Basic Phone Campaign  Period   24  September  –  18  October  2013   Requested  Impressions   75,000  Reach     3000  Free  Airtime   Results         1. 75,000  SMS  sent  in  1  day     2. 5,200  Profile  Captured   3. 3000  Free  Airtime  delivered   4. Engagement  =  6.9% SMS Interactive & Free Airtime of IDR 5.000 Ikuti  Contrexyn  Bunda  PEDE.  Ketik  CBP   (spasi)  Nama(spasi)noHP(spasi)  Nama   toko  beli  Contrexyn.  Kirim  ke  2000.   Gratis  3000  pengirim  pertama  dapat   pulsa  5000.  
  • 17. GROUPON Leverage Sales TARGET MARKET   Food Lover at Jabodetabek Results         1. Delivery  Success  =  46,307   2. 7,325  Vouchers  bought   3. Sales  Response  :  15,96  % Increasing sales at groupon.com
  • 18. BURGER KING Ambush Campaign TARGET   32 BK Store Outlet in and around Jakarta Campaign  Periode   3  days     Results         80,775  MMS  delivered   2,033  Repondents   In-­‐Store  Sales  increase  by  40% traffic acquisition at new BK Store
  • 19. Pop Mie Profile Acquisition & Sales UMB SMS Campaign     Pop  Mie  Get  Lucky   February  2013   Results         1. 4.609.807  Total   Redemption   2. 1.600.000  unique   participants   3. Quarter  Sales  increase   by  50% Target Gender Female Age 25 – 35 ARPU All Location Nationwide Handset All
  • 20. Samsung TAB 3 Pre-Sales Off Deck Interstitial Banner Campaign  Period     17  September  –     30  Desember  2013   KPI     5,867  Clicks   Results         1. 353,699  Unique   Impression   2. 5,868  clicks     3. 2,35%  CTR   TARGET All OS, High-end Smartphone ARPU > IDR 200.000