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Stewards	
  	
  
–	
  Knowledge	
  and	
  Communica5on	
  Hub	
  
	
  
Ge	
  Peng,	
  Ph.D.	
  	
  
Coopera5ve	
  Ins5tute	
  for	
  Climate	
  and	
  Satellite	
  –	
  North	
  Carolina	
  (CICS-­‐NC),	
  NC	
  State	
  University	
  	
  
And	
  NOAA’s	
  Na5onal	
  Centers	
  for	
  Environmental	
  Informa5on	
  –	
  NC	
  (NCEI-­‐NC)	
  
	
  
May	
  19,	
  2016	
  
	
  
(Open	
  download	
  at	
  h.ps://dx.doi.org/10.6084/m9.figshare.3189724)	
  	
  
Version:	
  v01r02	
  20160519	
  	
  	
  	
  CC-­‐BY-­‐SA	
  4.0	
  	
  	
  	
  POC:	
  gpeng@cicsnc.org	
  
 What	
  is	
  Steward?	
  	
  
•  A	
  person	
  managing	
  or	
  caring	
  for	
  other’s	
  assets	
  
•  A	
  role	
  in	
  incorporaGng	
  processes,	
  policies,	
  guidelines	
  and	
  responsibiliGes	
  to	
  
administering	
  organizaGon’s	
  data	
  in	
  compliance	
  with	
  policy	
  and/or	
  regulatory	
  
obligaGons.	
  	
  
•  A	
  person	
  with	
  expert	
  domain	
  knowledge	
  and	
  general	
  knowledge	
  in	
  other	
  relevant	
  
domains	
  and	
  intenGon	
  to	
  ensure	
  and	
  improve	
  the	
  stewardship	
  of	
  other	
  people’s	
  
datasets.	
  
	
  Types	
  of	
  Stewards	
  	
  
	
  	
  	
  	
  (See	
  Peng	
  et	
  al.	
  2016	
  for	
  the	
  raGonale	
  of	
  defining	
  mulGple	
  stewardship	
  roles	
  for	
  
effecGve	
  long-­‐term	
  scienGfic	
  data	
  stewardship)	
  
•  Data	
  steward:	
  A	
  person	
  responsible	
  for	
  managing	
  both	
  datasets	
  and	
  metadata	
  	
  
•  Scien5fic	
  steward:	
  A	
  person	
  responsible	
  for	
  managing	
  data	
  quality	
  and	
  usability	
  	
  
•  Technology	
  steward:	
  A	
  person	
  responsible	
  for	
  managing	
  tools	
  and	
  systems	
  
	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  (	
  Source:	
  Chisholm	
  2014;	
  	
  Peng	
  et	
  al.	
  2016)	
  
•  Stewards	
  are	
  stewardship	
  roles	
  assigned	
  to	
  domain	
  subject	
  
ma.er	
  experts	
  (SMEs)	
  who	
  have	
  general	
  knowledge	
  of	
  other	
  
relevant	
  domains.	
  
§  SMEs	
  are	
  people	
  with	
  extensive	
  knowledge	
  and	
  experiences	
  in	
  their	
  
local	
  domains.	
  	
  
§  The	
  role	
  of	
  SME	
  is	
  gained	
  and	
  not	
  assigned.	
  
•  Stewards	
  need	
  to	
  have	
  a	
  mindset	
  of	
  caring	
  for	
  other	
  people’s	
  
asset	
  (e.g.,	
  data	
  products)	
  and	
  are	
  capable	
  of	
  communicaGng	
  
within	
  and	
  across-­‐domains.	
  
•  One	
  person	
  could	
  be	
  assigned	
  more	
  than	
  one	
  stewardship	
  role.	
  	
  
	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  (Source:	
  Chisholm	
  2014;	
  Peng	
  et	
  al.	
  2016)	
  
Something	
  About	
  Stewards	
  
Domain	
  Knowledge	
  and	
  Exper5se	
  	
  
(image	
  source:	
  h.ps://www.nia.nih.gov)	
  
No	
  dis5nc5on	
  nor	
  guidance	
  on	
  
the	
  levels	
  of	
  subject	
  or	
  domain	
  
knowledge	
  and	
  exper5se	
  of	
  
individuals.	
  
Roles	
  and	
  Capabili5es:	
  Provided	
  or	
  Required	
  
Role	
   Minimum	
  Domain	
  Knowledge	
  
Required	
  
Responsibility/Minimum	
  
Capability	
  Provided	
  
Point-­‐Of-­‐
Contact	
  (POC)	
  
Basic,	
  very	
  limited	
  knowledge	
  in	
  a	
  
parGcular	
  subject	
  
Serving	
  as	
  a	
  focal	
  point	
  of	
  
informaGon	
  concerning	
  an	
  acGvity	
  or	
  
program;	
  limited	
  knowledge	
  input	
  	
  
Specialist	
  
Highly	
  skilled	
  with	
  detailed	
  
knowledge	
  in	
  a	
  parGcular	
  subject	
  
POC	
  +	
  good	
  subject	
  knowledge	
  input	
  
Subject	
  
Maber	
  Expert	
  
Extensive	
  knowledge	
  and	
  
experGse	
  in	
  a	
  specific	
  domain	
  
POC	
  +	
  extensive	
  subject	
  or	
  domain	
  
knowledge	
  input	
  
Steward	
  
Extensive	
  knowledge	
  and	
  
experGse	
  in	
  a	
  specific	
  domain	
  and	
  
general	
  knowledge	
  in	
  others	
  and	
  
mindset	
  of	
  caring	
  for	
  other’s	
  
assets.	
  
POC	
  +	
  extensive	
  domain	
  knowledge	
  
input	
  +	
  effecGve	
  trans-­‐disciplinary	
  
communicaGon	
  +	
  mindset	
  of	
  caring	
  
and	
  improving	
  other’s	
  assets	
  +	
  
prompGng	
  good	
  pracGces	
  
Domain	
  Knowledge	
  and	
  Exper5se	
  Hierarchy	
  
No	
  dis5nc5on	
  or	
  guidance	
  on	
  the	
  
levels	
  of	
  domain	
  knowledge	
  and	
  
exper5se	
  of	
  individuals.	
  
(image	
  source:	
  h.ps://www.nia.nih.gov)	
  
	
  
•  Exper5se	
  or	
  capability	
  level	
  defined;	
  	
  	
  
•  Beber	
  understanding	
  of	
  individual’s	
  capabili5es;	
  
•  Effec5ve	
  management	
  of	
  organiza5onal	
  human	
  
resources.	
  	
  
Not	
  Managerial	
  Roles	
  
Inter-­‐Personal	
  &	
  Inter-­‐Disciplinary	
  Communica5on	
  
One-­‐Person	
  Team	
  	
  
Ø Communica5on	
  is	
  not	
  an	
  issue!	
  
(image	
  source:	
  h.p://cache4.asset-­‐cache.net/)	
  
Mul5-­‐Persons,	
  Inter-­‐Disciplinary,	
  	
  
Integrated	
  Team	
  
Ø Effec5ve	
  communica5on	
  is	
  a	
  big	
  challenge!	
  
(image	
  source:	
  h.p://smartsearchmarkeGng.com/	
  
Why	
  Do	
  We	
  Need	
  To	
  Effec5vely	
  Communicate	
  With	
  Each	
  Other?	
  
IT	
  Requirement	
  Swing	
  Carton	
  
(Image	
  source:	
  h.p://www.cms-­‐garden.org/)	
  
Customer/	
  
System	
  Engineer	
  
To	
  correctly	
  understand,	
  capture,	
  translate,	
  and	
  create	
  	
  
what	
  the	
  customer	
  really	
  needed!	
  
System	
  Engineer	
  
/Design	
  Analyst	
  
Analyst/	
  
Programmer	
  
Project	
  Lead	
  
/Stakeholders	
  
Sale	
  Rep	
  
/Customer	
  
So	
  We	
  All	
  Have	
  To	
  Talk	
  To	
  Each	
  Other	
  –	
  That	
  Is	
  The	
  Problem!	
  	
  
	
  (another	
  example:	
  adap5ng	
  ISO	
  OAIS	
  RM	
  for	
  long-­‐term	
  preserva5on)	
  
Func5onal	
  
En55es	
  
Data	
  
Produc5on	
  
Roles	
  
Ingest	
  
Metadata	
  	
  
Documenta5on	
  
Archive	
  
Dissemina5on	
  	
  
Access	
  
Service	
  
Data	
  Use	
  
Data	
  
Producer	
  
Metadata	
  Specialist	
  
Access	
  POC	
  
Science	
  POC	
  
User	
  Service	
  POC	
  
	
  Access	
  Specialist	
  
User	
  Service	
  POC	
  
Archive	
  POC	
  
Science	
  POC	
  
Data	
  
Consumer	
  
	
  Stakeholders	
  including	
  Sponsors	
  and	
  Management	
  
•  We	
  do	
  not	
  talk	
  in	
  the	
  same	
  language	
  
•  We	
  do	
  not	
  communicate	
  in	
  the	
  same	
  channel	
  
Potential interfaces in knowledge domains
One	
  Solu5on	
  
Trans-­‐Disciplinary	
  Coordina5on	
  
Coordinated	
  and	
  Integrated	
  Effort	
  of	
  	
  
Mul5-­‐Persons,	
  Inter-­‐Disciplinary	
  Team	
  
(image	
  source:	
  h.p://www.integritymc.com/blog/wp-­‐
content/uploads/2014/04/Integrated-­‐Product-­‐Teams.jpg)	
  
Mul5-­‐Persons,	
  Inter-­‐Disciplinary	
  Team	
  
Ø Effec5ve	
  communica5on	
  is	
  a	
  big	
  challenge!	
  
(image	
  source:	
  h.p://www.buildingonpurpose.org/wp-­‐
content/uploads/2015/02/puzzle-­‐together.jpg)	
  
•  EffecGve	
  organizaGonal	
  human	
  resource	
  management	
  requires	
  be.er	
  
understanding	
  of	
  individual’s	
  capabiliGes.	
  	
  
Ø  We	
  introduce	
  domain	
  knowledge	
  and	
  exper5se	
  hierarchy.	
  
	
  	
  
•  EffecGve	
  inter-­‐disciplinary	
  communicaGon	
  is	
  a	
  big	
  challenge.	
  	
  
Ø  We	
  introduce	
  the	
  concept	
  of	
  stewards	
  serving	
  as	
  a	
  knowledge	
  and	
  
communica5on	
  hub.	
  
•  EffecGve	
  long-­‐term	
  stewardship	
  of	
  digital	
  scienGfic	
  data	
  requires	
  integrated	
  
and	
  coordinated	
  team	
  effort	
  of	
  subject	
  ma.er	
  experts	
  in	
  mulGple	
  knowledge	
  
domains:	
  data	
  management,	
  science,	
  and	
  technology	
  (more	
  detail	
  in	
  Peng	
  et	
  
al.	
  2016).	
  	
  
Ø  We	
  introduce	
  stewardship	
  roles	
  for	
  each	
  of	
  those	
  domains:	
  data	
  
steward,	
  scien5fic	
  steward,	
  and	
  technology	
  steward.	
  
In	
  Summary	
  
Acknowledgement	
  
The	
  concepts	
  of	
  stewards	
  serving	
  as	
  a	
  knowledge	
  and	
  communicaGon	
  hub	
  and	
  effecGve	
  long-­‐
term	
  scienGfic	
  data	
  stewardship	
  requiring	
  an	
  integrated	
  team	
  of	
  stewards	
  are	
  based	
  on	
  Peng	
  
et	
  al.	
  (2016).	
  
All	
  right	
  reserved.	
  	
  
Permission	
  is	
  given	
  for	
  non-­‐commercial	
  use	
  or	
  distribuGon.	
  AuthorizaGon	
  is	
  required	
  for	
  
commercial	
  use,	
  reproducGon	
  or	
  distribuGon.	
  
To	
  cite	
  this	
  presenta5on:	
  
Peng,	
  G,	
  2016:	
  Stewards	
  –	
  Knowledge	
  and	
  CommunicaGon	
  Hub.	
  Version:	
  v01r02	
  20160519.	
  
Figshare.	
  doi:h.ps://dx.doi.org/10.6084/m9.figshare.3189724.	
  Access	
  date:	
  mm/dd/yyyy.	
  
The	
  latest	
  version	
  of	
  this	
  presenta5on	
  can	
  be	
  found	
  at:	
  
h.p://Gnyurl.com/Stewards-­‐Hub	
  
Related	
  presenta5on:	
  	
  
h.p://Gnyurl.com/RoleRs-­‐DQU	
  
References	
  
Chisholm,	
  M.,	
  2014:	
  Data	
  Stewards	
  versus	
  Subject	
  Ma.er	
  Experts	
  and	
  Data	
  	
  
Managers.	
  Informa/on	
  Management.	
  Version:	
  May	
  28,	
  2014.	
  [Available	
  online	
  
at:	
  h.p://www.informaGon-­‐management.com/news/news/data-­‐stewards-­‐
versus-­‐subject-­‐ma.er-­‐experts-­‐and-­‐data-­‐managers-­‐10025704-­‐1.html]	
  	
  	
  	
  
Peng,	
  G.,	
  N.	
  A.	
  Ritchey,	
  K.	
  S.	
  Casey,	
  E.	
  J.	
  Kearns,	
  J.	
  L.	
  Prive.e,	
  D.	
  Saunders,	
  P.	
  Jones,	
  
T.	
  Maycock,	
  and	
  S.	
  Ansari,	
  2016:	
  ScienGfic	
  Stewardship	
  in	
  the	
  Open	
  Data	
  and	
  
Big	
  Data	
  Era	
  -­‐	
  Roles	
  and	
  ResponsibiliGes	
  of	
  Stewards	
  and	
  Other	
  Major	
  Product	
  
Stakeholders.	
  D.-­‐Lib	
  Magazine,	
  22.	
  doi:	
  10.1045/may2016-­‐peng.	
  [Available	
  
online	
  at:	
  h.p://dlib.org/dlib/may16/peng/05peng.html]	
  	
  
	
  

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Stewards - Knowledge and Communication Hub

  • 1. Stewards     –  Knowledge  and  Communica5on  Hub     Ge  Peng,  Ph.D.     Coopera5ve  Ins5tute  for  Climate  and  Satellite  –  North  Carolina  (CICS-­‐NC),  NC  State  University     And  NOAA’s  Na5onal  Centers  for  Environmental  Informa5on  –  NC  (NCEI-­‐NC)     May  19,  2016     (Open  download  at  h.ps://dx.doi.org/10.6084/m9.figshare.3189724)     Version:  v01r02  20160519        CC-­‐BY-­‐SA  4.0        POC:  gpeng@cicsnc.org  
  • 2.  What  is  Steward?     •  A  person  managing  or  caring  for  other’s  assets   •  A  role  in  incorporaGng  processes,  policies,  guidelines  and  responsibiliGes  to   administering  organizaGon’s  data  in  compliance  with  policy  and/or  regulatory   obligaGons.     •  A  person  with  expert  domain  knowledge  and  general  knowledge  in  other  relevant   domains  and  intenGon  to  ensure  and  improve  the  stewardship  of  other  people’s   datasets.    Types  of  Stewards            (See  Peng  et  al.  2016  for  the  raGonale  of  defining  mulGple  stewardship  roles  for   effecGve  long-­‐term  scienGfic  data  stewardship)   •  Data  steward:  A  person  responsible  for  managing  both  datasets  and  metadata     •  Scien5fic  steward:  A  person  responsible  for  managing  data  quality  and  usability     •  Technology  steward:  A  person  responsible  for  managing  tools  and  systems                                                                                                                                                                                      (  Source:  Chisholm  2014;    Peng  et  al.  2016)  
  • 3. •  Stewards  are  stewardship  roles  assigned  to  domain  subject   ma.er  experts  (SMEs)  who  have  general  knowledge  of  other   relevant  domains.   §  SMEs  are  people  with  extensive  knowledge  and  experiences  in  their   local  domains.     §  The  role  of  SME  is  gained  and  not  assigned.   •  Stewards  need  to  have  a  mindset  of  caring  for  other  people’s   asset  (e.g.,  data  products)  and  are  capable  of  communicaGng   within  and  across-­‐domains.   •  One  person  could  be  assigned  more  than  one  stewardship  role.                                                                                                                          (Source:  Chisholm  2014;  Peng  et  al.  2016)   Something  About  Stewards  
  • 4. Domain  Knowledge  and  Exper5se     (image  source:  h.ps://www.nia.nih.gov)   No  dis5nc5on  nor  guidance  on   the  levels  of  subject  or  domain   knowledge  and  exper5se  of   individuals.  
  • 5. Roles  and  Capabili5es:  Provided  or  Required   Role   Minimum  Domain  Knowledge   Required   Responsibility/Minimum   Capability  Provided   Point-­‐Of-­‐ Contact  (POC)   Basic,  very  limited  knowledge  in  a   parGcular  subject   Serving  as  a  focal  point  of   informaGon  concerning  an  acGvity  or   program;  limited  knowledge  input     Specialist   Highly  skilled  with  detailed   knowledge  in  a  parGcular  subject   POC  +  good  subject  knowledge  input   Subject   Maber  Expert   Extensive  knowledge  and   experGse  in  a  specific  domain   POC  +  extensive  subject  or  domain   knowledge  input   Steward   Extensive  knowledge  and   experGse  in  a  specific  domain  and   general  knowledge  in  others  and   mindset  of  caring  for  other’s   assets.   POC  +  extensive  domain  knowledge   input  +  effecGve  trans-­‐disciplinary   communicaGon  +  mindset  of  caring   and  improving  other’s  assets  +   prompGng  good  pracGces  
  • 6. Domain  Knowledge  and  Exper5se  Hierarchy   No  dis5nc5on  or  guidance  on  the   levels  of  domain  knowledge  and   exper5se  of  individuals.   (image  source:  h.ps://www.nia.nih.gov)     •  Exper5se  or  capability  level  defined;       •  Beber  understanding  of  individual’s  capabili5es;   •  Effec5ve  management  of  organiza5onal  human   resources.     Not  Managerial  Roles  
  • 7. Inter-­‐Personal  &  Inter-­‐Disciplinary  Communica5on   One-­‐Person  Team     Ø Communica5on  is  not  an  issue!   (image  source:  h.p://cache4.asset-­‐cache.net/)   Mul5-­‐Persons,  Inter-­‐Disciplinary,     Integrated  Team   Ø Effec5ve  communica5on  is  a  big  challenge!   (image  source:  h.p://smartsearchmarkeGng.com/  
  • 8. Why  Do  We  Need  To  Effec5vely  Communicate  With  Each  Other?   IT  Requirement  Swing  Carton   (Image  source:  h.p://www.cms-­‐garden.org/)   Customer/   System  Engineer   To  correctly  understand,  capture,  translate,  and  create     what  the  customer  really  needed!   System  Engineer   /Design  Analyst   Analyst/   Programmer   Project  Lead   /Stakeholders   Sale  Rep   /Customer  
  • 9. So  We  All  Have  To  Talk  To  Each  Other  –  That  Is  The  Problem!      (another  example:  adap5ng  ISO  OAIS  RM  for  long-­‐term  preserva5on)   Func5onal   En55es   Data   Produc5on   Roles   Ingest   Metadata     Documenta5on   Archive   Dissemina5on     Access   Service   Data  Use   Data   Producer   Metadata  Specialist   Access  POC   Science  POC   User  Service  POC    Access  Specialist   User  Service  POC   Archive  POC   Science  POC   Data   Consumer    Stakeholders  including  Sponsors  and  Management   •  We  do  not  talk  in  the  same  language   •  We  do  not  communicate  in  the  same  channel   Potential interfaces in knowledge domains
  • 11. Trans-­‐Disciplinary  Coordina5on   Coordinated  and  Integrated  Effort  of     Mul5-­‐Persons,  Inter-­‐Disciplinary  Team   (image  source:  h.p://www.integritymc.com/blog/wp-­‐ content/uploads/2014/04/Integrated-­‐Product-­‐Teams.jpg)   Mul5-­‐Persons,  Inter-­‐Disciplinary  Team   Ø Effec5ve  communica5on  is  a  big  challenge!   (image  source:  h.p://www.buildingonpurpose.org/wp-­‐ content/uploads/2015/02/puzzle-­‐together.jpg)  
  • 12. •  EffecGve  organizaGonal  human  resource  management  requires  be.er   understanding  of  individual’s  capabiliGes.     Ø  We  introduce  domain  knowledge  and  exper5se  hierarchy.       •  EffecGve  inter-­‐disciplinary  communicaGon  is  a  big  challenge.     Ø  We  introduce  the  concept  of  stewards  serving  as  a  knowledge  and   communica5on  hub.   •  EffecGve  long-­‐term  stewardship  of  digital  scienGfic  data  requires  integrated   and  coordinated  team  effort  of  subject  ma.er  experts  in  mulGple  knowledge   domains:  data  management,  science,  and  technology  (more  detail  in  Peng  et   al.  2016).     Ø  We  introduce  stewardship  roles  for  each  of  those  domains:  data   steward,  scien5fic  steward,  and  technology  steward.   In  Summary  
  • 13. Acknowledgement   The  concepts  of  stewards  serving  as  a  knowledge  and  communicaGon  hub  and  effecGve  long-­‐ term  scienGfic  data  stewardship  requiring  an  integrated  team  of  stewards  are  based  on  Peng   et  al.  (2016).   All  right  reserved.     Permission  is  given  for  non-­‐commercial  use  or  distribuGon.  AuthorizaGon  is  required  for   commercial  use,  reproducGon  or  distribuGon.   To  cite  this  presenta5on:   Peng,  G,  2016:  Stewards  –  Knowledge  and  CommunicaGon  Hub.  Version:  v01r02  20160519.   Figshare.  doi:h.ps://dx.doi.org/10.6084/m9.figshare.3189724.  Access  date:  mm/dd/yyyy.   The  latest  version  of  this  presenta5on  can  be  found  at:   h.p://Gnyurl.com/Stewards-­‐Hub   Related  presenta5on:     h.p://Gnyurl.com/RoleRs-­‐DQU  
  • 14. References   Chisholm,  M.,  2014:  Data  Stewards  versus  Subject  Ma.er  Experts  and  Data     Managers.  Informa/on  Management.  Version:  May  28,  2014.  [Available  online   at:  h.p://www.informaGon-­‐management.com/news/news/data-­‐stewards-­‐ versus-­‐subject-­‐ma.er-­‐experts-­‐and-­‐data-­‐managers-­‐10025704-­‐1.html]         Peng,  G.,  N.  A.  Ritchey,  K.  S.  Casey,  E.  J.  Kearns,  J.  L.  Prive.e,  D.  Saunders,  P.  Jones,   T.  Maycock,  and  S.  Ansari,  2016:  ScienGfic  Stewardship  in  the  Open  Data  and   Big  Data  Era  -­‐  Roles  and  ResponsibiliGes  of  Stewards  and  Other  Major  Product   Stakeholders.  D.-­‐Lib  Magazine,  22.  doi:  10.1045/may2016-­‐peng.  [Available   online  at:  h.p://dlib.org/dlib/may16/peng/05peng.html]