2. The process of understanding and sharing meaning in
a workplace or business environment
Used to relay a message, promote a product or
service, share information, coordinate work, or
accomplish a business goal.
Any interpersonal interaction is based in
communication.
3. Verbal vs Nonverbal vs Written Communications
All are important to master in today’s job market
Electronic communications are emerging on top
4. Business
communication carries
out business operations
and objectives
It’s impossible to
pinpoint a single
purpose of business
communication.
Clear business
communication skills
are non-negotiable.
Hinweis der Redaktion
Business communication can be defined as the process of understanding and sharing meaning in the workplace or business environment. There is a clear meaning one must get across. The more you can define this in a business situation the more your communication skills will be respected. There is always an audience so the message needs to be tailored to the needs of the specific audience. It is important to keep in mind that communication is a dynamic, ever-changing process. No two scenarios are the same. Effective business communication requires you to be adaptable to the situation at hand.
There are three types of main divisions for everyday business communications- verbal, non-verbal and written.
Verbal- Those that are spoken out loud. Face-to-face and phone conversations are included but so are presentations, conference calls and meetings and negotiations.
Written- Anything you write down is included, from the simplest Tweet or email to the most complex business report.
Nonverbal – Are the most commonly overlooked and generally cover unspoken meaning conveyed by your actions. Body language is most relevant here but so is accidental communications in this manner. For example, if you ignore the advice of a job coach you may be demonstrating disrespect for their knowledge or expertise.
Business communication serves a vital purpose in companies: to carry out business operations and objectives. While this may seem like a simple definition, it includes a wide range of smaller objectives. Business communication allows employees to exchange and debate ideas and information. It ensures that deadlines and expectations are clearly defined. It facilitates teamwork and joint efforts, while at the same time allowing management to give direction, guidance and critiques. Business communication simultaneously can be used to chastise and commend, solve problems and foment conflict.
In fact, business communication in some form lies at the core of almost any function in a company. This makes it almost impossible to pinpoint a single purpose for business communication. It is a part of everything companies do.
That’s why clear business communication skills are non-negotiable. Business communication is intertwined with everything we do. If you plan to have a successful career, you must communicate well.