Abstract Only 19% of accredited LIS programs appear to have a course on ERM. Thus, for continued evolution of online resource management, we need to determine how to share our expertise. This presentation explores using TERMS and NASIG’s Core Competencies for staff development as well as teaching a library science course. As the demand for convenient, accessible, and relevant information access rises while funding remains flat, it is critical that libraries have the skilled workforce necessary for the extreme stewardship required to manage online resources. In this session, the presenter describes using the Techniques of Electronic Resource Management (TERMS) as a framework for developing an ERM Team and as a blueprint for teaching an online e-resource management course for University of Wisconsin – Madison SLIS. Then the presenter will invite participants to discuss the future of e-resource management knowledge transfer and skill distribution by establishing partnerships with SLIS programs, establishing paid e-resource management fellowships, or...?

1. Human TERMS
of Engagement
Photo Credit:
FJTUrban
Galadriel Chilton
University of Connecticut
galadriel.chilton@lib.uconn.edu

2. 75%
5%
16%
E-Resources (Continuations,
PDA E-Books, E-Book
Packages, and Streaming
Video)
One Time Collection Expenses:
Print and Title-by-Title E-
Books (Excludes PDA, System-
Wide E-Books, Streaming
Video)
Collections Support
Fiscal Resources for E-Resources = 75% of Collections Budget

3. 3.25
6.95
7
20
6
2011: Human Resources for E-Resources = 3.25 FTE
E-Resource Acquisitions & Management
Physical Collection Acquisitions &
Management
Interlibrary Loan
Teaching and Reference (Subject &
Undergraduate Education)
Archives & Special Collections

4. 5 FTE
5.65 FTE
6.95 FTE
7 FTE
19.7 FTE
6 FTE Digital Scholarship and Data
Curation
E-Resource Acquisitions &
Management
Physical Collection Acquisitions &
Management
Interlibrary Loan
Teaching and Reference (Subject &
Undergraduate Education)
Archives & Special Collections
2014: Human Resources for E-Resources = 5.65 FTE

5. Jackson Pollock,
Greyed Rainbow,
1953
Photo Credit:
mark6mauno

7. 6 TERMS For Teaching & Team Development

8. NASIG Core Competencies
for Teaching & Team Development

9. Photo Credit:
Neil Howard

10. “After reading the NASIG ERM Librarian Core Competencies, I am feeling very overwhelmed
by what it takes to be an ERM librarian. I want to be an academic librarian focusing on
reference and instruction, and thought it would be good to have some knowledge of ERM in
order to get a job once I'm out of school, but reading over the competencies, it seems as if
one would have to spend her entire time in library school taking the exact classes
(cataloging, collection development, metadata, XTML, etc.) needed for this area of library
studies. I only have one class left, and will not be able to take more classes focusing on
ERM.”
- UW Madison SLIS Student

11. Of the 57 ALA accredited Library &
Information Science programs, only 19%
appear to have a course that teaches the
practice and philosophy of managing e-
resources.

12. 73% of recent job ads for ERM
positions require experience and
knowledge.

13. Photo Credit: visualpanic
Where do those numbers come from?

14. Houston [Austin] we have a problem.

15. How are we
expanding and
support the pool of
human resources
that are willing and
able to manage
e-resources?
Photo Credit:
alexkess

16. How do we
grow the
ERM skill
set?
>
Photo Credit: Brandon Giesbrecht

17. “Clearly, then, while libraries have been adding staff in
response to needs for e-resource support, they have not
been adding staff in a way that comes close to being in
proportion to collection growth. While one would not
expect or even need staff and collections to have grown
in exact proportion to each other, the fact that staff and
collection growth are an order of magnitude apart does
strongly suggest that more staff needs to be deployed in
e-collection support.”
- Duranceau

18. “One librarian offered the following: ‘I do not think my
answers reflect how understaffed we are for dealing with
digital resources. Because we have added only one staff
position to assist with the proliferation of electronic materials,
we are asking existing librarians and staff to continually do
additional work while the existing work has
not decreased.’”
- Duranceau

19. “With so much written about ER management and
so much money going into product development to
support it, one might think that a similar amount of
energy would be expended on the consideration of
the appropriate staffing which is necessary to
manage these resources. But, as mentioned
previously, based on the relative dearth of articles
found in Library Literature which discuss this topic,
staffing has not been a high priority.”
- Albitz & Shelburne

20. And that problem? It’s in middle school.

24. Photo Credit: amphalon
Human Power Required:
“Assuming that electronic collections of journals are proven to work well, are readily accessible and digitally
preserved, I would be happy to see hard copy collections discarded and replaced entirely by electronic
collections.”

26. Licensing

27. Photo Credit: milos milosevic

28. “After reading the NASIG ERM Librarian Core Competencies, I am feeling very overwhelmed
by what it takes to be an ERM librarian. I want to be an academic librarian focusing on
reference and instruction, and thought it would be good to have some knowledge of ERM in
order to get a job once I'm out of school, but reading over the competencies, it seems as if
one would have to spend her entire time in library school taking the exact classes
(cataloging, collection development, metadata, XTML, etc.) needed for this area of library
studies. I only have one class left, and will not be able to take more classes focusing on
ERM.”
- UW Madison SLIS Student

29. “But, no one person can know, understand, or
keep track of all the intricacies of ER
librarianship as they evolve, which makes
the development of consistent,
systematic, broadly available training
opportunities critical.”
- Albitz & Shelburne

30. libraries

31. Photo Credit: marc0047

32. Photo Credit: North Carolina Digital Heritage Center

33. Photo Credit: Matthew Whitehead

34. Galadriel Chilton
galadriel.chilton@lib.uconn.edu
@gchilton
slideshare.net/gchilton
Thank you!
2014

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15–30. doi:10.1300/J105v32n01_03
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doi:10.1016/S0099-1333(02)00287-2
Duranceau, E. F. (2002). Staffing for Electronic Resource Management: The Results of a Survey. Serials
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