Ehs final presentation
The document summarizes an evaluation of the University of Michigan Environmental Health Sciences website. It used various methods including interaction mapping, interviews, a comparative evaluation, surveys, heuristic evaluation, and usability tests. The evaluation identified four key findings: 1) The website contains a lot of useful content but it is not presented effectively and could be reformatted for easier reading. 2) The website does not sufficiently tailor information to different user groups. 3) The website is generally consistent but some inconsistencies could confuse users. 4) The left navigation bar is important but could be improved with additional links and clearer labeling. In conclusion, while necessary information is available, navigation improvements are needed to help users find information more easily.
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Ehs final presentation
- 1. University of Michigan Environmental Health Sciences Website Evaluation Emily Alinder - Gaya Balasubramanian - Steve Cherry - Ellie Schuhmann
Hinweis der Redaktion
- Based on these tests we had several findings
- On websites people don't read everything, they scan for the information they need. Heat map-eyetracking-we discussed in a report but wasn't part of our tests
- Write more concisely, but do not cut down on content
- That will help users scan
- According to our survey we found out that the Admission and Financial Aid pages was used by both Current and Prospective students. We hypothesized that Current students use the page for Financial Aid and not admissions. However, Financial Aid is at the bottom of the page, so current students have to navigate through the page to get there. Our Usability tests showed that users also wanted to know more specific information about who qualifies for what Financial aid.
- During our interviews current studetns said they get innundated with listserv announcements and would use the website to find out about seminars/events that would get lost in their inboxes.
- Portals-like SPH and Berkeley
- This is a problem because users might miss important information or make faulty assumptions about the website
- For example when you click the Faculty link in Human Nutrition you get only the Human Nutrition Faculty. Whe you do the same for Risk Sciences you get a list of all faculty. In the usability test, no users noticed this fact. The same applies to Careers pages.
- Most of the layout between the two sites looks similar, but the left navigation changes. In the usability test, users were thrown off by this.
- Survey-prospective students used left navigation most Usability test-one user mentioned that the left navigation shows the structure of the website
- 3 of 5 users in usability test couldn't find this resource and all of them had trouble finding it