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About the Speaker
Gary Viray is a Co-Founder of Search Opt Media, an
SEO company in the Philippines.
I love to talk about technical marketing, SEO consultancy,
content marketing, and link acquisition strategies.
I am a self-confessed data cruncher. A Google Analytics
Certified Individual and an Adwords Qualified Individual.
I blog about inbound marketing and SEO at garyviray.com.
You can follow me on Twitter @garyshack.
How to Set Straight your
Online (SEO) Campaigns
with killer KPIs
I am optimizing
sites but…
Organic Traffic
Bounce Rate
Ave time on Site
# of Bananas
I just build links and
do outreach…
I admire your efforts
but I need PROFIT.
Are you really
looking at the right
data?
Lack of Structured Thinking.
ordinary human + machine + better process
>
strong human + machine + inferior process
http://www.garyviray.com/process-seo-scalability-strategy.html
You need a SOLID FRAMEWORK.
BUSINESS OBJECTIVES
The Great FAVS
Feasible
Attainable
Valuable
Straightforward
EX. SELL TICKETS
GENERATE LEADS
Tip: 3-5 business
objectives is
enough.
GOALS
Goals are specific
strategies.
REMINDER:
GOALS IN GOOGLE
ANALYTICS != GOALS
Goals are itemized units of
the business objectives.
KEY PERFORMANCE
INDICATORS (KPIs)
KPI VS. METRIC
A METRIC is a COUNT.
A key performance indicator
(KPI) is a metric that helps you
understand how you are doing
against your objectives.
References:
www.kaushik.net/avinash
cutroni.com
KPIs are unique to every company.
TARGETS
SEGMENTS
Slice and Dice
Analytics Data.
FRAMEWORK
Segments
Acquisition: Organic Search Behavior: Days to Checkout Behavior: Visit to Sign-ups
Targets
$300 Average on Size,
$1M/Mo,
45% Profit Margin/Sale
1000 Sign-ups per month
KPIs
# Average Order Size,
Monthly Revenue,
Profit Margin/Sale
# Web Sign-ups
Goals
Sell Products x, y, z,
Make Profit
Capture Leads using ManyContacts,
Increase web sign-ups
Business Objectives
Online Sales Generate Leads
References:
www.kaushik.net/avinash
cutroni.com
Let’s Start Cracking!
METRICS TO AVOID
Average
Ratio
Percentage
Compound Metrics
e.g. Ave Time on Site
>> Segment it (Channels)
>> Distribution (length of visits)
A sample of
Sources Conv Rate
Google 0.66%
Yahoo 0.82%
No insight metric =(
Sources Conversion Visits Conv Rate
Google 55 8,300 0.66%
Yahoo 67 8,600 0.82%
Raw numbers give you key context around performance.
POLISHED DATA
Control Limits
(Average KPI Value) +/- (3 x (Standard Deviation))
Separate Noise from True Signals using Statistics
STANDARD DEVIATIONS
CONFIDENCE LEVEL
CONTROL LIMITS
Sources Conversion Visits Conv Rate
Control 55 8,300 0.66%
Treatment 67 8,600 0.82%
Using chi-squared test: Not Statistically Significant!
Sources Conversion Visits Conv Rate
Control 55 8,300 0.66%
Treatment 87 8,600 1.06%
Using chi-squared test: Statistically Significant!
Control Limits
(Average KPI Value) +/- (3 x (Standard Deviation))
http://www.kaushik.net/avinash/excellent-analytics-tip-9-leverage-statistical-control-limits/
Control Limits
Use it for Cart and Abandonment Rate
Site Abandonment Rate (%)
= [1 – (the total orders placed on the website / total add to cart
clicks)].
Cart Abandonment Rate (%)
= [1 – (the total number of people who start checkout / the total
number of add to cart clicks)].
Checkout Abandonment Rate (%)
= [1 – (the total number of people who complete checkout / the
total number of people who start checkout)].
More KPIs
1. Conversion Rate.
2. Average Order Value.
3. Days & Visits To "Purchase".
-look for dispersion/distribution and not averages.
4. Visitor Loyalty & Visitor Recency.
- Filter out new visits
5. Task Completion Rate.
- what happens to the 98%. Survey is the key. Do Data sampling.
6. Share of Search.
- Searchmetrics, Semrush
- compete, Alexa.
Tandem KPIs
Acquisition
CTR <> Bounce Rate
Sessions <> Users
Behavior
Time on Site <> Page views per Visit
Outcome Metrics
Conversion Rate <> Average Order Value
Conversion Rate <> Task Completion Rate
Conversion Rate deals with the company and Task Completion Rate solves for
the customer.
Revenue <> Profitability
Key Takeaways
Have a Solid Framework on top of your processes.
Remember FAVS in setting your business objectives.
Goals are specific strategies.
KPIs are metrics that help you understand your performance against your objectives.
Every company has a different set of KPIs.
KPIs should give actionable insights.
Be Careful dealing with Average, Percentage, Ratio and Compound Metrics.
Use Statistical Analysis.
SESSION-BASED
METRICS
CUSTOMER-LEVEL
METRICS
http://www.kaushik.net/avinash/digital-marketing-analytics-ladder-step-by-step-success/
How to Set Straight your
Online (SEO) Campaigns
with killer KPIs
References:
www.kaushik.net/avinash
cutroni.com
CONTACT US
Search Opt Media Inc.
Skylounge, Altiva Bldg.
Cypress Towers, Taguig City 1632
www.searchoptmedia.com
Phone Number: (+632) 696-9145
Email: info@searchoptmedia.com
US Number: (415) 685-5868
How to Set Straight your Online (SEO) Campaigns with killer KPIs

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How to Set Straight your Online (SEO) Campaigns with killer KPIs