Behaviour at work place

1. What is Attitude & Behavior

2. Attitude and Behavior

3. What is Attitude
▶ “Attitude represents how a person thinks or feels about
someone or something”.
▶ Attitude is a person’s mental outlook, which defines the way we
think or feel anything. Education, experience, and environment are
the major factors that affect a person’s attitude.
▶ A person’s attitude can be positive, negative or neutral views, which shows
one’s likes and dislikes for someone or something. So, the type of attitude we
carry, speaks a lot about us, as we get into that mood and transmits a
message to the people around us. There is no such thing like ideal attitude,
for a particular situation as it is spontaneous and so we always have a choice
to opt the right attitude for us.

4. What is Behavior
▶ “Behavior represents an individual’s particular action,
reaction to a person or environment”.
▶Behavior is the manner of acting or controlling oneself towards other
people. It is essentially, any output of the brain.
▶ It is the manner of acting or controlling oneself towards other
people. It is the range of actions, responses, and mannerisms set
by an individual, system or organization in association with
themselves or their environment, in any circumstances.
▶ In short, behavior is an individual or group reaction to inputs such
as an action, environment or stimulus which can be internal or
external, voluntary or involuntary, conscious or subconscious.

5. ComparisonChart

6. BASIS FOR
COMPARISON ATTITUDE BEHAVIOR
Meaning Attitude refers to a person's
mental view, regarding the
way he/she thinks or feels
about someone or
something.
Behavior implies the actions,
moves, conduct or functions of
an individual or group towards
other persons.
Based on Experience and
observation
Situation
Trait Human Inborn
What is it? A person's mindset. Outward expression of
attitude.
Reflects What you think or feel? What you do?
Defined by Way we perceive things. Social Norms

7. Key Differences between Attitude and
Behavior
Attitude
• Attitude is defined as a person’s
mental tendency, which is
responsible for the way he
thinks or feels for someone or
something.
• The way of thinking or feeling is
reflected by a person’s attitude.
• Attitude is defined by the way
we perceive things.
• Attitude is a human trait.
Behavior
• Behavior implies the actions,
moves, conduct or functions or
an individual or group towards
other persons.
• A person’s conduct is reflected
by his behavior.
• Behavior is ruled by social
norms.
• Behavior is an inborn attribute.

8. Influence in Behavior

9. How Attitude Influence Behavior
▶ Attitudes can influence behavior in many ways.
1) Social Norms:
Social norms determine what attitude are acceptable in a
particular social group and will affect when an individual is expressing their “true”
attitude. Also these norms can foresee attitudes, intensions and behaviors in many
situations.
2) Pluralistic Ignorance:
This means that bias of people to mistakenly believe that their attitudes differ from
others around them when in fact others may hold the same attitudes or beliefs.
Important forms of situational constraints can moderate the relationship between
attitudes and behavior and block attitudes from being expressed in overt behavior

10. When will Attitude influence Behavior
▶ For Example:
An individual is being robbed at gunpoint and is overwhelmed
with fear and confusion. The individual now reacts by giving the
robber his/her money out of impulse. The individual reacted this
way because it is normal to be full of fear and confusion when
being robbed, rather than being joyful and happy in that situation.

11. Change of Attitude and behavior

12. How to Change Attitude
▶ Generating a Positive Attitude:
A change in attitude depends on living a new kind of life. Whatever the
negative parts of your life may be, you'll need to let them go if you're
going to develop a better attitude.
▶ Look for the positive:
To develop a positive attitude you should force yourself to notice the
good. Someone with a negative attitude can easily find the downside of
any circumstance. Share your positive observations with others, and
keep negative remarks to yourself.

13. How to Change Behavior
▶ Changing Your Own Behavior:
Set yourself up for success by making sure you have practical ways to reach
your goals. You’ll be better able to keep track of your progress and stay
motivated if you stick to one or two small, specific, and achievable goals.
Choose behaviors that you actually want to change, not just that other people
ask you to change.
▶ Maintaining Behavioral Changes:
Observe and record the behavior you’re changing. Ask for help if you need it
from supportive friends and family members. Experiencing too much stress can
keep you from being able to successfully change your behavior. Continue
modifying your behavior.

14. Conclusion

15. Conclusion
▶ So, with the above discussion, it is clear that whatever you
say or do, conveys a message to the world about what’s
going on in your mind. It is universally accepted fact that
our emotions, opinions and thoughts cannot be observed,
which shows our attitude. Further, our behavior is ruled by
our attitude as his/her actions are the reflection of his/her
thoughts.

16. ▶ Studies have demonstrated that, in some cases, pointing
out inconsistencies between attitudes and behavior can
redirect the behavior. In the case of the school supporter,
showing that their actions (i.e., not voting, not attending
parent-teacher organization meetings) are harming rather
than helping efforts to improve education in their town may
influence them to reevaluate their behavior so that it reflects
their attitudes.