1. Tel: (65) 6659 9887
john.kenworthy@celsim.com
www.celsim.com
Case study
NOKIA Pte Ltd: Asia Pacific Leadership Summit for Country Heads and
Account Directors
NOKIA Pte Ltd (NOKIA) is a leading player in mobile communications in the Asia Pacific. It has
established a leading brand presence in many local markets, and business has expanded
considerably in all areas to support customer needs and growth in the region.
NOKIA had recently streamlined its global organisational structure forming newbusiness groups
and account teams to address emerging newbusiness areas in the mobility era while continuing
to grow its leadership in mobile voice communications.
The Challenge
CELSIM was asked to design and deliver a half-day team leadership workshop as part of a two-
day Leadership Summit for the Country Heads and Account Directors of the recently formed Asia
Pacific regions of South East Asia, Australia and New Zealand.
The objective of the team leadership workshop is to develop strong cross-regional and cross-
functional relationships that are supportive, congruent and culturally fluent to provide a foundation
for growth and continuous improvement in.
1. Leadership: develop insight and awareness with a fresh perspective, become energetic
leaders of own teams.
2. Teamwork: across the region, working across boundaries (physical, political, cultural),
especially as virtual teams.
3. Shared Situational Awareness: understanding of the benefits of sharing resources and
knowledge, how to align NOKIA strategy with clients needs.
The Solution
In partnership with Kumar Sasank, Director - Business HR, Customer & Market Operations, we
designed a ½ day Team Leadership workshop – drawing together academic expertise and
experiential learning techniques – to enable participants to addressthe team and leadership
challenges of NOKIA. This included:
 A series of powerful activities to identify goals to ensure team agreement and motivation
towards achieving the goals.
 A management decision game to encourage knowledge sharing, team problem solving,
and provide a compelling motivation to share.
 Drawing together the learning and experiences, creating a plan of action for transfer to
the workplace that continues to enhance team and personal development.
The Results
The Team Leadership workshop provided an engaging environment for participants to gain
essential knowledge about teams, develop capability in sharing knowledge and resources, and
apply practical frameworks to typical issues facing a customer driven organisation.
Kumar Sasank (Director, Business HR, Customer & Market Operations) summed up his
satisfaction with our team leadership workshop saying, “The workshop helped us visualise our
direction and gave us all a new perspective to meet some challenging goals. It was excellent,
unique and enjoyable.”