British Airways is the national airline and flag carrier of the United Kingdom, formed in 1974 through the merger of BOAC and BEA. It is one of the largest airlines in Europe with hubs at London Heathrow and Gatwick airports. British Airways was privatized in 1987 and has expanded through acquisitions. It is a founding member of the Oneworld airline alliance.

1. British Airways
From Wikipedia, the free encyclopedia
Jump to: navigation, search
For the 1930s airline of similar name, see British Airways Ltd.
quot;BAWquot; redirects here. BAW may also refer to Beijing Automobile Works.
British Airways
ICAO Callsign
IATA BAW SPEEDBIRD
BA SHT SHUTTLE
XMS SANTA
31 March 1974 (After BOAC & BEA
Founded
merger)
London Heathrow Airport
London Gatwick Airport
Hubs
Executive Club
Frequent flyer program
Premier (Invitation only)
Concorde Room
Galleries First
Galleries Club
Galleries Arrivals
First Lounge
Member lounge
Terraces Lounge
Executive Club Lounge
Gate 1 Lounge
Chesapeake Club Lounge
Oneworld
Alliance
231 (+65 orders,47 options)
Fleet size
147 in 75 countries (March 2007)
Destinations
Upgrade to British Airways
Company slogan
Waterside, Harmondsworth, London
Borough of Hillingdon, England,
Headquarters
United Kingdom
Willie Walsh (CEO)
Key people

2. Website: http://www.britishairways.com/
British Airways plc (LSE: BAY) is the national airline and flag carrier of the United Kingdom
and one of the largest airlines in Europe. Its main hubs are London Heathrow and London
Gatwick. British Airways is a founding member of the Oneworld airline alliance.
The British Airways Group was formed on 1 September 1974 consisting of BOAC and BEA.
These two companies were dissolved on 31 March 1974 to form British Airways (BA). The
company was privatised in February 1987. It expanded with the acquisition of British Caledonian
in 1988 and some of the routes of Gatwick-based carrier Dan-Air in 1992. The formation of
Richard Branson's Virgin Atlantic in 1984 began a tense relationship with BA which ended in
quot;one of the most bitter and protracted libel actions in aviation historyquot; in 1993 in which BA
apologised quot;unreservedlyquot; for a quot;dirty tricksquot; campaign against Virgin and paid damages and
legal costs.[1]
For a number of years the airline had a large Boeing fleet, but in November 1998 it placed its
first direct order for Airbus aircraft. The company's next major order was the start of its
replacement of its long haul fleet, ordering Boeing 787s and Airbus A380s in 2007. The
centrepiece of the airline's long haul fleet is the Boeing 747-400; the airline is the largest
operator of this type in the world.[2] British Airways' strategy and aircraft purchases are seen as
an industry benchmark that influences other carriers' decisions.[3]
British Airways has discontinued all direct overseas and internal flights from UK airports other
than from Heathrow and Gatwick. BA's UK passengers originating at non-London airports must
now connect via London or use other airlines with direct services.[4]
British Airways is listed on the London Stock Exchange and is a constituent of the FTSE 100
Index.
Contents
1 History
o 1.1 Privatisation
o 1.2 quot;Dirty tricksquot;
o 1.3 Changes and subsidiaries
o 1.4 Bob Ayling era
o 1.5 Rod Eddington era
o 1.6 Willie Walsh era
o 1.7 Price-fixing
o 1.8 Terminal 5
o 1.9 Recent developments
2 Financial performance
3 Destinations
4 Fleet
o 4.1 Aircraft operated

3. o 4.2 Future
o 4.3 Marketing
o 4.4 Tail fins
5 Cabins
o 5.1 United Kingdom
o 5.2 Europe
o 5.3 International
 5.3.1 Special cabin configuration
6 Lounges
o 6.1 London Heathrow Lounges
7 Operations
8 Codeshare agreements
9 Subsidiaries and franchisees
o 9.1 Subsidiaries
o 9.2 Franchisees
o 9.3 Shareholdings
10 Cargo
11 Loyalty programmes
o 11.1 Executive Club
o 11.2 Premier
12 Incidents and accidents
13 Controversies
14 References
15 External links
[edit] History
Imperial Airways Handley Page H.P.42. Hanno
Main articles: Imperial Airways and British Airways Ltd.
On 31 March 1924, Britain's four pioneer airlines that had started up in the immediate post war
period—Instone Air Line, Handley Page Transport, Daimler Airways and British Marine Air
Navigation Co Ltd—merged to form Imperial Airways Limited, which developed its Empire
routes to Australia and Africa.[5]
Meanwhile a number of smaller UK air transport companies had begun operating, and these
merged in 1935 to form the original privately owned British Airways Ltd. Following a
government review, Imperial Airways and British Airways were nationalised in 1939 to form the
British Overseas Airways Corporation (BOAC). Post-war, BOAC continued to operate long-haul

4. services, other than routes to South America - these were flown by British South American
Airways, which was merged back into BOAC in 1949. Continental European and domestic
flights were flown by a new nationalised airline, British European Airways Corporation (BEA),
which compulsorily took over the routes of existing UK independent airlines.[5]
BOAC 707 at Heathrow in 1960.
In 1952 BOAC flew the de Havilland Comet to Johannesburg, halving the previous flight time.
The birth of the mass package holiday business meant change for the airline industry. BEA met
the challenge by establishing BEA Airtours in 1970. In 1972 BOAC and BEA were combined
under the newly formed British Airways Board, with the separate airlines coming together as
British Airways in 1974, under the guidance of David Nicolson as Chairman of the board. British
Airways, simultaneously with Air France, inaugurated the world's first supersonic passenger
service with Concorde in January 1976.[5]
[edit] Privatisation
Sir John King, later Lord King, was appointed Chairman in 1981 with the mission of preparing
the airline for privatisation. King hired Colin Marshall as CEO in 1983. King was credited with
transforming the loss-making giant into one of the most profitable air carriers in the world,
boldly claiming to be quot;The World's Favourite Airlinequot;, while many other large airlines struggled.
The airline's fleet and route map were overhauled in the early years of King's tenure, with brand
and advertising experts being recruited to change the airline's image. Over 23,000 jobs were shed
in the early 1980s, though King managed the considerable trick of boosting staff morale and
modernising operations at the same time. Offering generous inducements for staff to leave led to
record losses of £545 million, to the cost of taxpayers but to the benefit of the future privatised
company.
British Airways Hawker Siddeley Trident in 1974-1984 livery with enlarged quot;Britishquot; titles.
The flag carrier was privatised and floated on the London Stock Exchange in February 1987 by
the Conservative government, the initial share offering being 11 times oversubscribed. In April
1988 British Airways effected the controversial takeover of Britain's quot;secondquot; airline British

5. Caledonian, but kept the Caledonian name alive for a token period by rebranding its charter
subsidiary British Airtours as Caledonian Airways. In 1992 it absorbed some of the routes of
Gatwick-based carrier Dan-Air.
[edit] quot;Dirty tricksquot;
Soon after BA's privatisation, Richard Branson's Virgin Atlantic, which began with one route
and one Boeing 747 in 1984, was beginning to emerge as a competitor on some of BA's most
lucrative routes. Following Virgin's highly publicised mercy mission to Iraq to fly home hostages
of Saddam Hussein in 1991, King is reported to have told Marshall and his PA Director David
Burnside to quot;do something about Bransonquot;.[6] This began the campaign of quot;dirty tricksquot; that
ended in Branson suing King and British Airways for libel in 1992. King countersued Branson
and the case went to trial in 1993. British Airways, faced with likely defeat, settled the case,
giving £500,000 to Branson and a further £110,000 to his airline; further, BA was to pay the
legal fees of up to £3 million.[1] Branson divided his compensation among his staff, the so-called
quot;BA bonus.quot;
[edit] Changes and subsidiaries
Deutsche BA 737 at Berlin in 2002.
During the 1990s BA became the world's most profitable airline under the slogan quot;The World's
Favourite Airlinequot;. In 1992 BA bought the small German domestic airline Delta Air Transport
and renamed it Deutsche BA. By the time it was sold in June 2003, DBA was operating 16
Boeing 737s and was the second-largest German domestic carrier, after Lufthansa.
Lord King stepped down as chairman in 1993 and was replaced by former deputy Colin
Marshall, who initially combined the roles of CEO and Chairman. Bob Ayling, who later took on
the role of CEO, was appointed Managing Director by Marshall. Lord King was appointed
President, a role created specifically for him, and became President Emeritus in 1997, until his
death in July 2005.
In 1995 BA formed British Asia Airways, a subsidiary based in Taiwan, to operate between
London and Taipei. Owing to political sensitivities, British Asia Airways had not only a different
name but also a different livery, the Union Jack tailfin being replaced by the Chinese characters
英亞.[7] Many airlines followed the same practice, e.g. Qantas flew to Taiwan as quot;Australia Asia
Airwaysquot; and KLM's Taiwan operations became quot;KLM Asiaquot;. British Asia Airways ceased
operations in 2001 when it suspended flights to Taiwan due to low yield.

6. [edit] Bob Ayling era
Main article: Robert Ayling
British Airways Boeing 777 in 1984-1997 Landor livery.
In 1996 British Airways, with its newly appointed Chief Executive Bob Ayling, entered a period
of turbulence. Increased competition, high oil prices and a strong pound hurt profits. BA
management and trade unions clashed and the disruption cost the company hundreds of millions
of pounds. In 1997 Ayling dropped BA's traditional Union Flag tailfin livery in favour of world
design tailfins, in an effort to change its image from a strictly British and aloof carrier to a more
cosmopolitan airline. The move was not a success and Ayling slowed the process, eventually
declaring the fleet would sport a dual livery; half a Union Flag design, half the world design
tailfins. Ayling pursued antitrust immunity with American Airlines, but this was unsuccessful
due to the conditions placed on the deal by regulatory authorities, the most painful of which
would have been the sacrifice of landing slots at Heathrow.[8]
Positive news during Ayling's leadership included cost savings of £750m and the establishment
of the successful, but highly subsidised, Go in 1998. Go was a low-cost carrier intended to
compete in the rapidly emerging quot;no-frillsquot; segment. After four years of successful operations,
the airline was sold off to venture capitalists 3i and later merged with EasyJet. Ayling also
sought a reduction of capacity, cancelling Boeing 747-400 orders in favour of the Boeing 777
and rationalising BA's short-haul fleet with an order for the Airbus A320 family.
[edit] Rod Eddington era
Main article: Rod Eddington
In 1999 British Airways reported a 50 percent slump in profits, its worst since privatisation. In
March 2000 Bob Ayling was removed from his position. British Airways announced Rod
Eddington as his successor in May. Eddington set about cutting the workforce further,
dramatically so after the slump caused by the 11 September attacks in 2001.
On 8 September 2004 British Airways announced that it was to sell its 18.5 percent stake in
Qantas, but would continue the alliance (such as sharing revenue), particularly on the Kangaroo
Routes.[9] The £425 million raised was used to reduce the airline's debt.
Marshall, who had been appointed a life peer in 1998, retired as Chairman in July 2004 and was
replaced by Martin Broughton, former Chairman of British American Tobacco. On 8 March

7. 2005, Broughton announced that former Aer Lingus CEO Willie Walsh would take over from
Rod Eddington upon his retirement in September 2005.
[edit] Willie Walsh era
Main article: Willie Walsh
British Airways operations at London Heathrow Airport.
In September 2005 new CEO Willie Walsh, former Aer Lingus boss, announced dramatic
changes to the management of British Airways, with the aim of saving £300 million by 2008, the
cost of the move to Heathrow's Terminal 5. He has presided over the disposal of BA Connect to
Flybe,[10] stating quot;Despite the best efforts of the entire team at BA Connect, we do not see any
prospect of profitability in its current form.quot; BA has retained a 15% stake in Flybe following the
sale.
Since 2004, BA has strongly marketed the full-service nature of its remaining domestic flights
(now just to Heathrow and Gatwick) by the use of principal airports, and provision of
complimentary food and drink. This is in response to the low cost operators' aggressive pricing,
even though its main full-service UK rival bmi has now abandoned some quot;frillsquot; on its domestic
network. Walsh on the other hand pledged to retain the full-service model on its much reduced
UK network, seeing it as a means of distinguishing BA from the competition and believing that
customers will be willing to pay extra for added levels of service.
The airline won the Skytrax Airline of the Year award in 2006 for the first time.[11] It also won
OAG Airline of the Year 2007, Best Airline Based in Western Europe 2007, Best Transatlantic
Airline 2007, and Best Europe - Asia/Australia Airline 2007' in the Airline of the Year Awards
run by UK-based Official Airline Guide.[12] However the Airport Transport Users Council rate
BA as the worst European carrier for baggage handling.[13]
Also the Association of European Airlines reports that BA is the worst airline for lost and
delayed baggage, losing over twice as many bags as the average. It is also the worst airline for
punctuality of short/medium haul flight departures and arrivals and ranked 17th out of 21 airlines
for long haul delays. Many of BA's problems stem from being based at London Heathrow airport
which has become crowded and subject to delays.[14] In 2007 Heathrow was voted the world's
least favourite alongside Chicago O'Hare in a TripAdvisor survey.[15]
[edit] Price-fixing
On 1 August 2007, British Airways was fined £121.5 million[16] for price-fixing. The fine was
imposed by the Office of Fair Trading (OFT) after BA admitted to the price-fixing of fuel
surcharges on long haul flights. The allegation first came to light in 2006 when Virgin Atlantic

8. reported the events to the authorities after it found staff members from BA and Virgin Atlantic
were colluding. Virgin Atlantic have since been granted immunity by both the OFT and the
United States Department of Justice who have been investigating the allegations. The US DOJ
later announced that it would fine British Airways $300 million (£148 million) for price fixing.
The allegations led to the resignation of commercial director Martin George and communications
chief Iain Burns.[17] Although BA said fuel surcharges were quot;a legitimate way of recovering
costsquot;, in May 2007 it put aside £350 million for legal fees and fines.
[edit] Terminal 5
British Airways' new home at Heathrow Terminal 5.
Heathrow Terminal 5 was built exclusively for the use of British Airways at a cost of £4.3 billion
and officially opened by Queen Elizabeth II on 14 March 2008.[18] It opened to passengers on 27
March 2008, but a number of serious problems immediately arose. Staff were unable to find the
car parks and there were not enough spaces available leading to confusion and delays getting to
work. Long queues formed for staff security checks and the belts carrying the bags became
clogged as they were not being unloaded quickly enough. The baggage handling system also
malfunctioned due to technical problems. At one stage, BA were forced to stop checking bags in
as large queues formed at the fast bag drop and seven flights departed with no baggage
loaded.[19]
In the first five days, a backlog of 28,000 bags built up and over 300 flights were cancelled. BA
initially handed out leaflets to passengers of delayed or cancelled flights offering up to £100
compensation to cover the cost of a hotel room for two passengers. This was criticised by the
UK's Consumer Watchdog for the Aviation Industry, the Air Transport Users Council, as being a
clear breach of Regulation 261/2004 and BA were forced to accept claims for quot;reasonable
costsquot;.[20]
Willie Walsh commented that it quot;was not our finest hourquot; and quot;the buck stops with mequot;. Two
directors left the company on 15 April 2008 as a direct result of the poor transition into BA's new
terminal. Despite the announcement of record profits, Willie Walsh declined his annual bonus
over the T5 fiasco.[21]
Despite the initial problems with the new terminal, operations are now running relatively
smoothly and punctuality is improving. Further long-haul services were transferred to Terminal 5
on 5 June 2008, 17 September 2008, and 22 October 2008, with only Bangkok, Singapore and
Sydney services left operating from T4.[22]

9. [edit] Recent developments
In January 2008 BA unveiled its new subsidiary OpenSkies which takes advantage of the
liberalisation of transatlantic traffic rights, and flies non-stop between major European cities and
the United States.[23] Operations between Paris and New York began with a single Boeing 757 in
June 2008. On 2 July 2008 British Airways announced that it had agreed to buy French airline
L'Avion for £54 million. The deal will result in the full integration of L'Avion with OpenSkies
by early 2009.[24]
On 30 July 2008, British Airways and Iberia Airlines announced a merger plan that would result
in the two airlines joining forces in an all-stock transaction. The two airlines would retain their
separate brands similar to KLM and Air France in their merger agreement.[25] Later, in the
beginning of August, American Airlines was also added to this agreement.[26] Though the deal
did not have AA being merged into the BA and Iberia entity, it allows the two carriers to fix
fares, routes and schedules together.[26]
In addition to the existing talks for a merger with Iberia and for anti-trust immunity with Iberia
and American Airlines, it was announced on 2 December 2008 that British Airways has entered
into talks about a possible merger with Qantas. If British Airways, Iberia and Qantas were to
combine as one company it would create the largest airline in the world.[27] However, on 18
December 2008, the talks with Qantas ended over issues of ownership in the aftermath of a
merger.[28]
[edit] Financial performance
British Airways Financial Performance
Net
Passengers Turnover Profit/Loss Before Basic
Year Ended Profit/Loss
Flown[29] (£m) Tax (£m) EPS (p)
(£m)
31 March 2008 33,161,000 8,753 883 696 59.0
31 March 2007 33,068,000 8,492 611 438 25.5
31 March 2006
32,432,000 8,213 616 464 40.4
(Restated)*
31 March 2006 35,634,000 8,515 620 467 40.4
31 March 2005 35,717,000 7,772 513 392 35.2
31 March 2004 36,103,000 7,560 230 130 12.1
31 March 2003 38,019,000 7,688 135 72 6.7
31 March 2002 40,004,000 8,340 (200) (142) (13.2)
31 March 2001 36,221,000 9,278 150 114 10.5
31 March 2000 36,346,000 8,940 5 (21) (2.0)
31 March 1999 37,090,000 8,915 225 206 19.5

10. 31 March 1998 34,377,000 8,642 580 460 44.7
31 March 1997 33,440,000 8,359 640 553 55.7
31 March 1996 32,272,000 7,760 585 473 49.4
* Restated for the disposal of the regional business of BA Connect.
[edit] Destinations
Main articles: British Airways destinations and British Airways franchise destinations
Route Changes
End
Origin Destination Start Date Notes
Date
London 31 May To be operated by Boeing 767-300ER
Jeddah
2009[30]
Heathrow equipment.
London 31 May To be operated by Boeing 777-200ER
Riyadh
Heathrow 2009 equipment.
Pending delivery of new A318 aircraft. All
London New York- September
Exclusive Business Class configuration. Via
City JFK 2009
Shannon on outward leg.
29
London Replaced by codeshare with Aer Lingus on
Dublin March
Gatwick flights from LGW to DUB
2009
29
London
Kolkata March
Heathrow
2009
29
London
Dhaka March
Heathrow
2009

11. 29
London
Zürich March
Gatwick
2009
On 29 March 2009 flights to Atlanta and Toulouse will move from London-Gatwick to
London-Heathrow
From 29 March 2009 services to Geneva from London Gatwick will operate on a
seasonal basis only running through the winter.
[edit] Fleet
Airbus A319-100
Airbus A320-200
Airbus A321-200

12. Boeing 737-500
Boeing 747-400
Boeing 757-200
Boeing 767-300
Boeing 777-200
Concorde G-BOAB in storage at London Heathrow Airport following the end of all Concorde
flying. This aircraft flew for 22296 hours between its first flight in 1976 and its final flight in
2000.

13. With the exception of the Boeing 707 and Boeing 747 from BOAC, the airline as formed in
1972-4 inherited a mainly UK built fleet of aircraft. The airline introduced the Boeing 737 and
Boeing 757 into the fleet in the 1980s, followed by the Boeing 747-400, Boeing 767 and Boeing
777 in the nineties. However, with the exception of 29 of its 777 fleet, it has often equipped its
Boeing aircraft with British-made Rolls-Royce engines (examples include the Trent 800 on its
Boeing 777s, the RB211-524 on its 747-400s and 767s and also RB211-535s on its 757-200s).
This goes back to the 1960s when the company ordered Boeing 707s—a condition was placed on
the company that it used Rolls-Royce power for the new jets. BA inherited BOAC's Boeing
airline code (36). Boeing aircraft built for British Airways have the suffix 36, for example 737-
236, 747-436, 777-236.[31]
Although it had a large Boeing fleet it has always operated other aircraft. British built aircraft
were transferred from BEA (e.g. Trident) and BOAC (e.g. VC10), and in the 1980s the airline
bought the Lockheed L-1011. It has also acquired through the buyout of British Caledonian
Airways in the 1980s the McDonnell Douglas DC-10 and Airbus A320. In the late 1990s British
Airways placed its own first direct Airbus order, for over 100 A320/A319s to replace its own
aging fleet of Boeing 737s. In September 2007 BA placed its first order for longhaul Airbus jets,
12 Airbus A380s with 7 options.[32]
BA was one of only two operators of the supersonic Aerospatiale-BAC Concorde supersonic
airliner, (the other being the state-owned Air France) with a daily service between Heathrow and
New York JFK (although the original service was from London to Bahrain). Initially, Concorde
was a financial burden, placed on the national carrier by the government, and attracted criticism
from the press as a white elephant. However Lord King recognised the charismatic importance of
Concorde to British Airways. BA used Concorde to win business customers, guaranteeing a
certain number of Concorde upgrades in return for corporate accounts with the airline - a key
factor in winning business from transatlantic competitors.
With the Paris Crash in 2000, the September 11 attacks and escalating maintenance costs, the
future of Concorde was limited despite the expensive modifications after the crash. It was
announced (on 10 April 2003) that, after 24 October 2003, they would cease scheduled services
with Concorde, due to depressed passenger numbers. The last day of its Saturday-only London
Heathrow to Barbados Concorde flight was on 30 August 2003. The airline still owns 8
Concordes which are on long term loan to museums in the UK, U.S. and Barbados.
The British Airways fleet includes the following aircraft as of 23 December 2008:[33]
British Airways Fleet
Passengers
Aircraft Total Orders Options (First/Business/Premium Routes Notes
Economy/Economy)
Entry into
Airbus
LCY to New Service:
2[34]
A318- 0 0 32
York-JFK September 2009
100
when route begins

14. Airbus
LHR and LGW to
A319- 33 0 0 132
Europe and UK
100
Orders include 7
Airbus
155 LHR to Europe ex-GB Airways
A320- 34 17 0
156 and UK A320s currently
200
with easyJet
Airbus
LHR to Europe
A321- 11 0 0 188
and UK
200
LHR Longhaul
Airbus
Services Entry into service:
A380- 0 12 7
(destinations yet 2012
800
to be announced)
Boeing LGW to Europe All to exit service
3 0 0 126
737-300 and UK by May 2009
Boeing LGW to Europe
19 0 0 147
737-400 and UK
To be returned to
Boeing LGW to Europe
2 0 0 110 lessor in early
737-500 and UK
2009
Largest operator
LHR to Africa, of the Boeing
Asia, Australia, 747-400
291 (14/70/30/177)
Boeing Middle East, Two aircraft in
55 0 0 299 (14/70/30/185)
747-400 North America storage. G-BNLW
337 (14/52/36/235)
and South has been returned
America to service with
BA
LHR Terminal 3
to Barcelona,
Boeing All to exit service
11 0 0 186 Helsinki, Lisbon,
757-200 by May 2010
Madrid and Nice
(until 2009)
LHR to Africa,
Boeing Caribbean,
189 (-/24/24/141)
767- 21 0 0 Europe, Middle
252 (252)
300ER East and North
America
Boeing LHR to Middle
3 0 0 229 (17/48/24/127)
777-200 East
Boeing 39 4 4 LGW and LHR to Launch Customer.
Standard 4 Class

15. 777- 226 (14/48/40/124) Africa, Asia, All 3 class aircraft
200ER Australasia, to be reconfigured
Caribbean, into New 3 class
Long Range 4 Class
220 (13/48/32/127) Middle East North configuration with
LHR 3 Class America and Stretch CW Seats
272 (-/36/24/212) South America
LGW 3 Class
280 (-/40/24/216)
Reconfigured 3 Class
275 (-/48/24/203)
Entry into service:
Boeing 2010
777- 0 6 4 4 Aircraft to be
300ER leased through
GECAS
LHR Longhaul
Boeing Services Entry into service:
0 8 16 183 (-/42/51/90)
787-8 (destinations yet 2012
to be announced)
LHR Longhaul
Boeing Services Entry into service:
0 16 16
787-9 (destinations yet 2014
to be announced)
TOTAL 231 65 47
Details of the fleet of British Airways subsidiaries BA CityFlyer and OpenSkies can be found in
the related articles. Details of the fleets of British Airways' franchises which use the British
Airways name and logo can be found on articles: Sun Air and Comair. In February 2009, the
average age of British Airways fleet was 11.4 years. [35]
British Airways offers either three or four classes of service on their long haul international
routes serviced by B747, B767 and B777 aircraft. 'World Traveller' (Economy Class), 'World
Traveller Plus' (Premium Economy) and 'Club World' (Business Class) always feature. All
Boeing 747 aircraft and most Boeing 777 aircraft are fitted with First (First Class).
[edit] Aircraft operated
The airline has operated the following aircraft (with in-service date):
1974 - BAC One-Eleven 500
1974 - Boeing 707-420
1974 - Boeing 747-100
1974 - Hawker Siddeley Trident
1974 - Lockheed Tristar 1
1974 - Vickers VC10

16. 1974 - Vickers Super VC10
1974 - Vickers Vanguard
1974 - Vickers Viscount
1975 - Hawker Siddeley HS 748
1976 - Aérospatiale-BAC Concorde
1977 - Boeing 747-200
1980 - Boeing 737-200
1980 - Lockheed Tristar 500
1983 - Boeing 757-200
1988 - McDonnell Douglas DC-10
1988 - Airbus A320-100
1989 - Boeing 747-400
1990 - Boeing 767-300
1991 - Boeing 737-400
1997 - Boeing 777-200
1999 - Airbus A319
2000 - Boeing 737-500
2001 - Boeing 737-300
2002 - Airbus A320-200
2004 - Airbus A321
[edit] Future
British Airways has 32 outstanding options with Airbus, which may be taken as any member of
the A320 family. Secured delivery positions on 10 Boeing 777 aircraft are held.[36]
On 18 May 2007, BA announced that it has placed a firm order with Airbus for eight new A320
aircraft. The new aircraft are due for delivery from 2008. They will be delivered to LHR
displacing A319s to LGW which in turn will replace elderly Boeing 737-300/500, the leases on
which expire at this time.[37]
On 27 March 2007, British Airways placed a firm order for four 777-200ER aircraft with an
option for four more, with the order totalling more than US$800 million at list price. The
company has stated that these are for fleet expansion.[38] BA's first batch of 777 were fitted with
General Electric GE90 engines, but BA switched to Rolls-Royce Trent 800s for the most recent
16 aircraft. This has been continued with the most recent 4 orders as Trent 800 engines were
selected as the engine choice.
On 27 September 2007, BA announced their biggest order since 1998 by ordering 36 new long
haul aircraft. The company ordered 12 A380s with options on a further 7, and 24 Boeing 787s
with options on a further 18. Rolls-Royce Trent engines were selected for both orders with Trent
900s powering the A380s and Trent 1000s powering the 787s. The new aircraft will be delivered
between 2010 and 2014.[39] The Boeing 787s will replace 14 of British Airways' Boeing 767 fleet
and the Airbus A380s will replace 20 of BA's oldest Boeing 747-400s and will most likely be
used to increase capacity on routes to Bangkok, Cape Town, Hong Kong, Johannesburg,
Singapore, and Sydney from London Heathrow.[40][41]

17. On 1 February 2008 it was announced that BA had ordered two Airbus A318s to operate a
premium service out of London City Airport to New York. The service, which will see the
A318s fitted out with 32 lie flat beds in an all business class cabin, is expected to start in 2009.
The A318 is the largest aircraft able to operate out of London City Airport. On 4 February 2008
the engine selection was announced as the CFM International - CFM56. Most of BA's fleet of
A320 family aircraft are powered by International Aero Engines V2500, however these engines
are not available to power the A318. It was subsequently announced that this route will include a
westbound fuel stop.[42]
On 1 August 2008 BA announced orders for six Boeing 777-300ERs and options for four more
as an interim measure to cover for delays over the deliveries of their 787-8/9s.[43]
On 12 January 2009 chief Executive Willie Walsh stated that BA's purchase of six 777-300ERs
did not indicate that they had ruled out purchasing the A350 for their fleet renewal program and
quot;that the airline expects to reach a decision towards the end of the year.quot; [44]
[edit] Marketing
The musical theme predominantly used on British Airways advertising is quot;Flower Duetquot; by Léo
Delibes.[45] This, and the slogan quot;The World's Favourite Airlinequot; were introduced in 1989 with
the launch of the iconic quot;Facequot; advertisement.[46] The slogan was dropped in 2001, after having
been overtaken by Lufthansa in terms of passenger numbers. However, quot;Flower Duetquot; is still
used by the airline, and has been through several different arrangements since 1989. The most
recent was introduced in 2007,[47] along with the current advertising slogan, quot;Upgrade to British
Airwaysquot;.
The advertising agency used for many years by BA was Saatchi & Saatchi, who created many of
the most famous advertisements for the airline.[48] It created the quot;Facequot; commercial for the
airline; its success was imitated by Silverjet in 2007, who created a similar advert.
Prior to quot;The World's Favourite Airlinequot;, advertising slogans included:
quot;The World's Best Airlinequot;.
quot;We'll Take More Care Of Youquot;.
quot;Fly the Flagquot;, featuring Flight Attendant Roz Hanby, who gained brief quot;celebrityquot; status
as a result [49]
As of June 2007, BA's advertising agency is Bartle Bogle Hegarty.[50]
British Airways is the official airline of the Wimbledon Championship tennis tournament.[51]
British Airways' current 2008 quot;dancing aquaticquot; TV advert for Heathrow London's Terminal T5
features a cover of quot;The Good Lifequot; by American jazz singer Julie London.
British Airways is the official airline and tier 1 partner of the 2012 Summer Olympics.

18. [edit] Tail fins
Further
information:
British Airways
ethnic liveries
Since its formation in
1974, though to a
limited extent until all
aircraft were repainted, British Airways Boeing 767, featuring quot;Delftblue Daybreakquot; tailfin art.
British Airways
aeroplanes carried a
Union Flag scheme
painted on their tail fins.
The original
predominantly red tail
scheme was changed
with the launch of a new
The Blue Peter special-paint British Airways Boeing 757-200
livery designed by the
New York design
agency, Landor Associates. The new tail was predominantly dark blue and carried the British
Airways Coat of Arms. On 10 June 1997 they began to be repainted (and the planes re-named)
with abstract world images, Delftware or Chinese calligraphy for example, relating to countries
they fly to. This caused problems with air traffic control: previously controllers had been able to
tell pilots to follow a BA plane, but because they were each painted in different colours they
were harder to identify.
On 6 June 1999, BA chief executive Bob Ayling announced that all BA planes would be
repainted with the Union Flag, based on a design first used on Concorde.
[edit] Cabins
[edit] United Kingdom
UK Domestic seat pitch is 31quot; on all aircraft and the seats are in a one-class configuration. Food
on these services depends on the destination and time of day. On all UK Domestic services, a
breakfast meal is served before 10am and after 10am there is a drinks service, with a light snack
from Heathrow and Gatwick. The exception is for Scottish flights to and from Heathrow in the
evening, where a meal size salad is served.
Business UK has exactly the same service (same cabin) as UK Domestic, with a fully flexible
ticket and lounge access.
[edit] Europe

19. Euro Traveller seat pitch is 31quot;, except on Boeing 757 aircraft where it is 32quot; and Airbus A321
aircraft where it is 30quot;. Food on board depends on the destination quot;bandquot; (e.g. Band 1 to Paris,
Band 3 to Rome, Band 4 to Athens). In-flight entertainment is offered on Band 4 flights on
aircraft with suitable equipment.
Club Europe is the business class product of British Airways, offered on all shorthaul routes.
Passengers have access to business lounges at most airports and are also served a full English
breakfast in the mornings or 'extended breakfast' on later flights (ham, salami etc) and afternoon
tea later in the day. Seat pitch is 34quot;, but on a Boeing 757 it is 36-37quot;. Club Europe has 5 rather
than 6 seats across, in a 2+3 configuration, but there is a mini seat in between the first and
second seat. The whole row can be adjusted to a 3+3 configuration in order to make the aircraft
full economy.
[edit] International
Club World seat.
World Traveller cabin.
First is the long haul first class product on British Airways and is offered only on BA's Boeing
747s, Boeing 777s and selected Boeing 767 aircraft. There are 14 private quot;demi-cabinsquot; with 6'
6quot; beds, in-seat power for laptops, personal phones, and entertainment facilities. There are 8 First
seats aboard applicable Boeing 767s. Meals are available on demand. BA offers dedicated check-
in facilities at some airports. At airports without dedicated First check-in, passengers use Club
World check-in. BA will unveil its brand new First Class in March 2009.
Club World is the longhaul business class product of British Airways. Passengers have access to
business lounges at most airports. On 13 November 2006, British Airways launched a new Club
World service (termed Next Generation New Club World), offering larger seats and a service
revamp. The Club World service offers a 20quot; wide, 6' long fully flat bed (6' 6quot; long in Next

20. Generation New Club World cabins when in Z-bed position, which is not fully flat, the flat bed is
still 6'), with 24 seats on the 767-200ER (New Club World), either 40 or 48 seats on the 777-200
(New Club World), and, since 2007, either 52 or 70 seats on the 747-400 (Next Generation New
Club World).
World Traveller and World Traveller Plus are the two main economy classes offered
internationally on British Airways. World Traveller is standard economy and offers a 31quot; seat
pitch. World Traveller Plus is premium economy and, in comparison to World Traveller, offers a
better (38quot;) seat pitch, fewer seats abreast, and in-seat laptop power.
[edit] Special cabin configuration
In 2001, British Airways became the first carrier to introduce a ten abreast economy class
configuration on the Boeing 777, an aircraft which had been designed for nine abreast seating.
This utilised specially built narrow seats, and narrow aisles, and was applied to 3 GE-engined
777-236ERs (G-VIIO / MSN 29320, G-VIIP / MSN 29321 and G-VIIR / MSN 29322) used
predominantly on Caribbean routes, but sometimes flown to and from Florida. Since BA piloted
this development, the configuration has been emulated by Emirates Airline and China Southern
Airlines. British Airways have removed this configuration, returning to nine abreast seating.
[edit] Lounges
British Airways operate several different types of lounge for passengers travelling in the
premium cabins and passengers with status.
Access Access
Lounge Replaced By Location
(Class) (Status)
Premier, LHR T5,
Concorde Room (CCR) F
CCR Cardholder JFK T7
Premier, UK,
Galleries First F
Gold North America
Premier, Galleries UK,
First Lounge F
Gold First North America
F Premier,
Galleries Club Network-Wide
CW Gold,

21. CE Silver
F Premier,
Galleries
Terraces Lounge CW Gold, Network-Wide
Club
CE Silver
F Premier,
Galleries
Executive Club Lounge CW Gold, Network-Wide
Club
CE Silver
Premier,
F
British Airways Gate 1 Lounge Gold, Closing 2009 LHR T4
CW
Silver
Premier,
British Airways Chesapeake Club F Galleries BWI Concourse
Gold,
Lounge CW Club E
Silver
Premier,
F
Galleries Arrivals Gold (longhaul LHR T5
CW
only)
At airports in which BA does not operate a departure lounge, a third party departure lounge is
usually provided for premium/status passengers.
[edit] London Heathrow Lounges
Terminal Lounge Notes
Terminal 3 Galleries Lounge Opening 2009
Terminal 4 British Airways Gate 1 Lounge Closing 2009
Terminal 5A Concorde Room (Galleries Lounge South)
Galleries First (Galleries Lounge South)

22. Galleries Club (Galleries Lounge South)
Galleries Club (Galleries Lounge North)
Galleries Arrivals
Terminal 5B Galleries Club
[edit] Operations
British Airways holds a United Kingdom Civil Aviation Authority Type A Operating Licence,
and is permitted to carry passengers, cargo and mail on aircraft with 20 or more seats.[52]
BA is based at London Heathrow Airport in London, England. It also has a presence at Gatwick
and previously had a significant hub at Manchester Airport, but this was eliminated in 2007 after
the sale of BA Connect, in common with operations from other UK airports, which are now
served only as spokes from the London hubs. BA has succeeded in dominating Heathrow to the
point that the airport is commonly referred to as Fortress Heathrow within both the airline and
its competitors.[53]
As an incumbent airline, BA had grandfather rights to around 38% of takeoff and landing slots
at Heathrow, many of which are used for the lucrative trans-Atlantic market. Some competitors,
such as Virgin Atlantic and bmi, assert that this stifles competition and some political think-tanks
recommend an auction of slots. In recent years British Airways has been buying slots from other
airlines including United Airlines, bmi, Brussels Airlines, GB Airways and Swiss International
Air Lines, and now owns about 40% of slots at Heathrow.[54]
Although British Airways has been described as the 'National Carrier of the United Kingdom',[55]
it does not have a presence in Wales and services to all airports 'north of Watford Gap' were
severely truncated in March 2007. BA currently has no flights without a London airport as their
origin or destination. However, this policy is now being successfully countered by foreign
carriers, such as Emirates, who operate long-haul flights from several UK provincial airports to
Dubai, Abu Dhabi and onwards from those hubs to Asia and Australasia.
BA CityFlyer is a subsidiary with Avro RJ aircraft based in Edinburgh, but operating mainly
from London City Airport. BA CityFlyer operates around 250 flights per week at London City
Airport.[56]
On 27 March 2008, BA moved roughly 50% of its Heathrow operation to the new Terminal 5. A
large majority of the moves happened during the night on 26 March, when one of the runways at
Heathrow was closed. All BA flights will operate out of T5 by early 2009, except services to
Barcelona, Helsinki, Lisbon, Madrid, Bangkok, Singapore and Sydney, which will operate out of
T3 because the long-haul flights are code-shares and the European flights are operated by Boeing
757 aircraft which can not be used in Terminal 5 due to the fact that they need manual luggage
loading in the hold.

23. Due to demand, BA announced that it will operate services up to nine times daily from terminal
5 to Nice instead of from the originally planned terminal 3. This means they will not be operated
by Boeing 757 aircraft, as they can only operate from terminal 3.
[edit] Codeshare agreements
Other than codesharing with oneworld alliance members, British Airways also codeshare with:
Aer Lingus for flights to/from Belfast, Cork and Dublin
Air China
bmi for flights previously operated by British Mediterranean Airways and on connecting
flights from Leeds.
Brussels Airlines
Caribbean Airlines
Flybe
o Loganair for connecting flights through Aberdeen, Edinburgh and Glasgow
[edit] Subsidiaries and franchisees
[edit] Subsidiaries
BA CityFlyer
OpenSkies
British Airways is the full owner of Airways Aero Associations Limited, which operates the
British Airways flying club and runs its own aerodrome under the British Airways brand at
Wycombe Air Park, High Wycombe. With the creation of Open Skies between Europe and the
United States in March 2008, British Airways has a new subsidiary airline called OpenSkies
(previously codenamed quot;Project Laurenquot;). The airline started operations in June 2008, and now
flies from Paris and Amsterdam, to New York, JFK Airport.
The former BEA Helicopters was renamed British Airways Helicopters in 1974 and operated
passenger and offshore oil support services until it was sold in 1986.
[edit] Franchisees
Comair, South Africa, franchisee since 1996.
Sun Air, Denmark, franchisee since 1 August 1996.
[edit] Shareholdings
BA owns a 13.5% stake in Spanish airline Iberia. It raised its stake in Iberia from 9% to 10% by
purchasing American Airlines' remaining shares. It increased it further in March 2008. This
13.5% stake gives British Airways the right to appoint two board members.[57]

24. It obtained a 15% stake in Flybe when it sold its regional UK operation BA Connect to FlyBe in
March 2007.
It owns a 10% stake in Eurostar (U.K.) Ltd. as part of the InterCapital and Regional Rail alliance
that also includes SNCF, NMBS/SNCB and National Express Group. Eurostar (UK) is the UK
arm of Eurostar, the cross-Channel rail operator.[58]
On 30 July 2008, British Airways and Iberia announced a merger plan that would result in the
two airlines joining forces in an all-stock transaction. The two airlines would retain their separate
brands similar to KLM and Air France in their merger agreement.[25]
[edit] Cargo
BA is, through its subsidiary British Airways World Cargo, the world's twelfth-largest cargo
airline based on total freight tonne-kilometers flown.[59] BA World Cargo has global reach
through the British Airways scheduled network. In addition to the main fleet, BA World Cargo
wet lease three Boeing 747-400F dedicated freighter aircraft from Global Supply Systems on a
multi-year basis,[60] as well as utilising space on dedicated freighters operated by other carriers
on European services. Dedicated freighter services allow the airline to serve airports not
connected to the scheduled network, such as London Stansted, Glasgow Prestwick, Frankfurt-
Hahn, Vitoria and Seoul.
British Airways opened its £250m World Cargo centre, Ascentis, at Heathrow in 1999. As an
advanced automated freight handling centre, it can handle unusual and premium cargo, and fresh
produce, of which it handles over 80,000 tons per year.[61] BA World Cargo also handles freight
at London's Gatwick and Stansted airports, and, through its partner British Airways Regional
Cargo, at all of the main regional airports throughout the UK. On 3 July 2007 BA World Cargo
announced it would launch new services to Jinnah International Airport, Karachi and Allama
Iqbal International Airport, Lahore in Pakistan using Boeing 727s via Bahrain.[62]
[edit] Loyalty programmes
British Airways Executive Club logo
[edit] Executive Club
The Executive Club is British Airways' main frequent flyer programme. It is part of the network
of frequent flyer programmes in the Oneworld alliance. The Executive Club has three tiers of
membership: Blue, Silver, Gold. The benefits of the Silver and Gold cards include access to
airport lounges and dedicated reservation lines. Unlike most airlines' frequent flyer programmes,
the Executive Club keeps separate account of the redeemable BA Miles and the loyalty Tier
Points. Flying in higher Classes of Service, i.e. Premium Economy, Business or First, will earn

25. both BA Miles and Tier Points, whereas Tier Points can only be earned for quot;Eligible Flightsquot;. A
Full Fare Economy (Y/B/H) fare or any premium cabin fare will be considered as eligible flight.
Discounted economy fares will only earn 25% BA Miles and no tier points. Membership of the
Executive Club will be extended annually upon attaining the relevant number of Tier Points. For
instance, to maintain the Silver Executive Club will require 4 Premium Economy Returns
between the UK and the US Eastern Seaboard.
The number of tier points required for Silver and Gold card membership varies substantially
from country leading to some passengers changing their address to a European country in order
to qualify for membership with fewer tier points.[63]
Redeemable miles expire after 36 months of inactivity.
[edit] Premier
BA operates an invitation-only Premier programme which gives more benefits than the
Executive Club Gold Card scheme. It is given only by the BA board and has 1,200 members.[64]
[edit] Incidents and accidents
In November 1974, British Airways Flight 870 from Dubai to Heathrow, operated by a
Vickers VC10, was hijacked in Dubai, landing at Tripoli for refuelling before flying on to
Tunis. One hostage was murdered before the hijackers eventually surrendered after 84
hours. Captain Jim Futcher was awarded the Queen's Gallantry Medal, the Guild of Air
Pilots and Air Navigators Founders Medal, the British Air Line Pilots Association Gold
Medal and a Certificate of Commendation from British Airways for his actions during the
hijacking, having returned to the aircraft to fly it knowing the hijackers were on board.[65]
On 10 September 1976, a Trident 3B on British Airways Flight 476, flying from London
Heathrow to Istanbul, collided in mid-air with an Inex Adria DC9-32 near Zagreb,
Croatia, resulting in the 1976 Zagreb mid-air collision. All 54 passengers and 9 crew
members on the BA aircraft died.
On 24 June 1982, Flight 9, a Boeing 747-200, G-BDXH, City of Edinburgh flew through
a cloud of volcanic ash and dust from the eruption of Mount Galunggung, causing
extensive damage to the aircraft, including the failure of all four engines. The aircraft
managed to glide out of the dust cloud and restart all of its engines, allowing it to make
an emergency landing at Halim Perdanakusuma International Airport just outside Jakarta.
No-one was injured.
On 10 June 1990, Flight 5390, a BAC One-Eleven flight between Birmingham and
Málaga, suffered a windscreen blowout due to the fitting of incorrect bolts the previous
day. The Captain suffered major injuries after being sucked out of the aircraft but the co-
pilot landed the plane safely at Southampton Airport.
On 2 August 1990, Flight 149 landed at Kuwait International Airport four hours after the
Iraqi invasion of Kuwait, leading to the capture of the passengers and crew, and the
destruction of the aircraft.
On 11 December 2000, Flight 2069 from London Gatwick Airport to Nairobi
experienced a hijack attempt whilst flying over Sudan. A Kenyan student with a mental

26. illness burst into the cockpit of the Boeing 747. As three crew fought to restrain the man,
the auto-pilot became disengaged and the jet dropped 10,000 feet (3,000 m) with 398
passengers on board. However, with the help of a couple of passengers, the pilots
recovered the aircraft, successfully restrained the Kenyan with handcuffs and the plane
landed safely.
On 19 February 2005, the No. 2 engine of a Boeing 747-400 G-BNLG surged and
suffered internal damage just after take off from Los Angeles on a flight to London
Heathrow with 16 crew and 351 passengers on board. The crew shut the engine down and
continued the climb and continued the flight, in line with BA's standard operating
procedures for 4 engined aircraft. Because it was unable to attain normal cruising speeds
and altitudes, the aircraft diverted to Manchester Airport, England. The United States
Federal Aviation Administration had been critical of the Captain's decision[66] and
accused BA of operating the aircraft in an non airworthy condition. In June 2006 the UK
Air Accidents Investigation Branch recommended that the UK and US authorities review
the policy on flight continuation and give clear guidance. This has not happened but the
FAA have accepted the United Kingdom Civil Aviation Authority’s determination that
the aircraft was airworthy.[67]
On 10 August 2006 the airline cancelled a large number of its flights to and from London
Heathrow Airport due to a foiled terrorist plot to destroy jet airliners travelling from the
United Kingdom to the United States. British Airways was one of those airlines that was
targeted by the terrorists. Two days later on 12 August 2006 BAA, the owner and
operator of London Heathrow, ordered airlines using the airport to make a 30% reduction
in departing passenger flights (something BA was already having to do as passengers
missed flights due to the extra time it took to clear security), to help reduce delays and
cancellations.[68] BA would later say the disruption cost it £40 million and forced it to
cancel 1,280 flights between 10 and 17 August.[69]
On 17 January 2008, British Airways Flight 38, a Boeing 777-200ER flying from Beijing
to London, crash-landed approximately 1,000 feet (300 m) short of London Heathrow
Airport's runway 27L, and slid onto the runway's threshold. This resulted in damage to
the landing gear, the wing roots, and the engines, resulting in the first hull loss of a
Boeing 777. There were 136 passengers and 16 crew on board. 1 serious and 12 minor
injuries were sustained. The initial report from the Air Accidents Investigation Branch
stated that the engines repeatedly failed to respond to commands for more thrust from
both the autothrottle system and from manual intervention, beginning when the aircraft
was at an altitude of 600 feet (180 m) and 2 miles (3.2 km) from touchdown. An adequate
fuel quantity was on board the aircraft and the autothrottle and engine control commands
were performing as expected prior to, and after, the reduction in thrust.[70][71][72] In
September 2008, it was revealed that ice in the fuel might have caused the crash.[73] In
early 2009, Boeing sent an update to aircraft operators, identifying the problem as
specific to the Rolls-Royce engine oil-fuel flow heat exchangers.[74].
[edit] Controversies
In March 2001, it was revealed that British Airways has a policy of not seating adult male
passengers next to children who are sitting by themselves, even if a child's parents are
elsewhere on the plane. This led to accusations of sex discrimination.[75]

27. In October 2006, in the British Airways cross controversy, there was a dispute over the
right of a Christian check-in worker to wear a visible symbol of faith. The employee lost
an employment tribunal in January 2008.[76]
British Airways was announced by the Association of European Airlines as having lost
the most luggage in 2006 and 2007 compared to other major European airlines. For every
1000 passengers carried, it lost 23 bags, 46% more than the average.[77]
[edit] References
1. ^ a b quot;BA dirty tricks against Virgin cost £3mquot;. BBC: On This Day (BBC News). 11 January
1993. http://news.bbc.co.uk/onthisday/hi/dates/stories/january/11/newsid_2520000/2520189.stm.
Retrieved on 2006-10-23.
2. ^ List of Boeing 747 operators
3. ^ Analysis: double-decker aircraft for those going East - Times Online
4. ^ OAG Flight Guide Europe, Africa, Middle East & November 2008 issn 1756-5588
5. ^ a b c quot;Directory: World Airlinesquot;. Flight International: p. 89. 27 March 2007.
6. ^ Martyn, Gregory (2000). Dirty Tricks: British Airways' Secret War Against Virgin Atlantic.
London: Virgin. ISBN 0-7535-0458-8.
7. ^ Photo
8. ^ Comments of Department of Justice on antitrusts immunity.
9. ^ British Airways to sell its Qantas stake
10. ^ Flights hit by BA sale to Flybe
11. ^ British Airways wins Skytrax Airline of the Year World Airline Awards
12. ^ OAG Worldwide :: British Airways Takes Top Honors at the 25th Anniversary OAG Airline of
the Year Awards
13. ^ quot;British Airways: fly the flag - lose your bagquot;. The Guardian. 23 June 2007.
http://www.guardian.co.uk/travel/2007/apr/04/travelnews.britishairways.theairlineindustry.
14. ^ quot;BA boss joins attack on Heathrowquot;. BBC. 1 August 2007.
http://news.bbc.co.uk/1/hi/business/6926150.stm. Retrieved on 2007-10-28.
15. ^ quot;Heathrow voted world's least favourite airportquot;. The Daily Telegraph. 30 October 2007.
http://www.telegraph.co.uk/travel/main.jhtml?xml=/travel/2007/10/30/et-airport-130.xml.
Retrieved on 2007-10-30.
16. ^ quot;BA gets £121.5m price-fixing finequot;. BBC News. 8 January 2007.
http://news.bbc.co.uk/1/hi/business/6925397.stm.
17. ^ BA officials resign amid fuel probe
18. ^ quot;Queen opens new Heathrow Terminalquot;. BBC. 2008-03-14.
http://news.bbc.co.uk/1/hi/uk/7294618.stm. Retrieved on 2008-03-14.
19. ^ Terminal 5: one in five flights cancelled
20. ^ BA faces fines of £5,000 per customer over Terminal 5 chaos
21. ^ Willie Walsh foregoes Terminal 5 bonus
22. ^ BA completes move of services to Terminal 5
23. ^ BA brands new airline quot;Open Skiesquot;
24. ^ quot;British Airways Completes Purchase of L'Avionquot;. PR Newswire (Fox Business Network).
2008-07-25. http://www.foxbusiness.com/story/markets/industries/retail/british-airways-
completes-purchase-lavion/. Retrieved on 2008-07-31.
25. ^ a b Brothers, Caroline (2008-07-30). quot;British Airways in Merger Talksquot;. The New York Times.
http://www.nytimes.com/2008/07/30/business/worldbusiness/30air.html?ref=todayspaper.
Retrieved on 2008-07-30.

28. 26. ^ a b quot;BA seals alliance with Americanquot;. BBC News. 2008-08-14.
http://news.bbc.co.uk/2/hi/business/7560790.stm. Retrieved on 2008-08-14.
27. ^ Lalor, Dan (2008-12-02). quot;British Airways in merger talks with Qantasquot;. Reuters.
http://www.reuters.com/article/innovationNews/idUSTRE4B143O20081202. Retrieved on 2008-
12-02.
28. ^ Fenner, Robert and Steve Rothwell (2008-12-18). quot;British Airways, Qantas Talks Fail on
Ownership Splitquot;. Bloomberg.
http://www.bloomberg.com/apps/news?pid=20601081&sid=atsndhbnWsoM&refer=australia.
Retrieved on 2008-12-18.
29. ^ BA Shares British Airways shareholder 'Reports & Accounts' Archive
30. ^ http://www.albawaba.com/en/countries/Kuwait/240134
31. ^ CAA Aircraft Register (Boeing aircraft registered to British Airways
32. ^ BA breaks Boeing loyalty with Airbus order
33. ^ AG2007
34. ^ British Airways buys two Airbus A318s for London City Airport services
35. ^ British Airways Average Fleet Age
36. ^ BA Interim Financial Results 2006 Q3
37. ^ quot;British Airways reveal plans to replacing Gatwick 737 fleetquot;.
http://www.flightglobal.com/articles/2007/05/18/213907/british-airways-reveals-plans-for-
replacing-gatwick-boeing-737.html.
38. ^ quot;British Airways to pay Boeing $800M for 4 big jets; 4 more in the pipelinequot;.
http://seattlepi.nwsource.com/local/6420AP_Boeing_Order.html. Retrieved on 2007-03-27.
39. ^ quot;BA opts for A380 and Dreamlinerquot;. BBC News Online (BBC). 2007-09-27.
http://news.bbc.co.uk/1/hi/business/7015621.stm. Retrieved on 2007-09-27.
40. ^ Oliver, Emmet; Andrea Rothman (2007-09-27). quot;British Airways Purchases 36 Airbus, Boeing
Airliners (Update7)quot;. Bloomberg.com (Bloomberg).
http://www.bloomberg.com/apps/news?pid=20601087&sid=a.eYiWz1eRi4&refer=home.
Retrieved on 2007-09-27.
41. ^ Moores, Victoria (2007-09-27). quot;BA to decide on remaining long-haul renewal in 2008–09quot;.
Flightglobal.com. http://www.flightglobal.com/articles/2007/09/27/217256/ba-to-decide-on-
remaining-long-haul-renewal-in-2008-09.html. Retrieved on 2007-09-27.
42. ^ quot;BA All Business Flights to Include Westbound Fuel Stopquot;.
http://www.flightglobal.com/articles/2008/02/04/221293/ba-all-business-flights-to-include-
westbound-fuel-stop.html.
43. ^ Dunkley, Jamie (2008-08-01). quot;BA warns that ticket prices will jump as routes are axedquot;. The
Daily Telegraph.
http://www.telegraph.co.uk/money/main.jhtml?view=DETAILS&grid=&xml=/money/2008/08/0
1/bcnba301.xml. Retrieved on 2008-08-01.
44. ^ [1]
45. ^ quot;Flower Duet (From Lakme) by Leo Delibes - - Chris Worth Productionsquot;.
http://www.chrisworthproductions.com/track_details.php?id=858. Retrieved on 2007-06-08.
46. ^ quot;1989 British Airways Commercialquot;. http://www.youtube.com/watch?v=jxs106rp5RQ.
Retrieved on 2008-01-19.
47. ^ quot;BA Latest TV AD: Sydneyquot;.
http://www.youtube.com/watch?v=hUqNDisBi8c&feature=related. Retrieved on 2008-01-19.
48. ^ quot;Saatchi & Saatchi: The agency that made Tory historyquot;. The Independent. 2007-09-17.
http://news.independent.co.uk/media/article2968784.ece. Retrieved on 2007-09-27.
49. ^ http://en.wikipedia.org/wiki/Flight_attendant#Notable_flight_attendants
50. ^ quot;Clients & Work - Bartle Bogle Hegartyquot;.
http://www.bartleboglehegarty.com/Europe/Clients%20Work.aspx. Retrieved on 2007-09-27.

29. 51. ^ Agency.com British Airways Reminds Visitors to Leave Air Horn, Chili Dog At Home During
Wimbledon
52. ^ Description of UK Civil Aviation Authority Type A Operating Licence
53. ^ quot;House of Commons - Transport - Written Evidencequot;. United Kingdom Hansard. Parliament of
the United Kingdom. 2007-03-12.
http://www.publications.parliament.uk/pa/cm200607/cmselect/cmtran/395/395we05.htm.
Retrieved on 2007-09-27.
54. ^ Gow, David (2004-01-21). quot;BA outbid for Heathrow slotsquot;. The Guardian.
http://www.guardian.co.uk/ba/story/0,,1127473,00.html. Retrieved on 2007-09-27.
55. ^ BA aircraft photos site
56. ^ quot;BA plans major expansion at London Cityquot;. easier Travel. 2007-03-14.
http://www.easier.com/view/Travel/Flights/British_Airways/article-104619.html. Retrieved on
2007-09-27.
57. ^ Iberia investors seek bigger merger stake
58. ^ Ownership & Structure
59. ^ quot;BA World Cargo Adds to Surchargequot;. Traffic World (Journal of Commerce, Inc.). 25 August
2005.
60. ^ Atlas Air Inc. (12 April 2001). Atlas Air invests in new UK airline. Press release.
http://web.archive.org/web/20030226090144/http://www.atlasair.com/aa/press/press2.asp?Pressid
=8. Retrieved on 2006-12-19.
61. ^ quot;British Airways World Cargoquot;. Freight International. http://www.freight-
int.com/companies/british-airways-world-cargo.asp. Retrieved on 2007-09-27.
62. ^ New freighter routings from Pakistan launched, 3 July 2007
63. ^ Tier Levels (BA) - FlyerGuide Wiki
64. ^ International Herald Tribune
65. ^ quot;Captain Jim Futcherquot;. Telegraph.
http://www.telegraph.co.uk/news/obituaries/2055787/Captain-Jim-Futcher.html. Retrieved on
2008-05-31.
66. ^ Flight International, July 2005
67. ^ Flight International, 23–29 January 2007
68. ^ quot;Travel chaos as airlines ordered to slash flights. Ultimatum contained in leaked security memo
from airport chiefquot;. News International. 14 August 2006.
http://travel.timesonline.co.uk/tol/life_and_style/travel/news/article608319.ece. Retrieved on
2006-09-26.
69. ^ quot;BA says terror alert cost it £40mquot;. BBC News. 5 September 2006.
http://news.bbc.co.uk/1/hi/business/5316920.stm. Retrieved on 2006-09-26.
70. ^ quot;Accident to Boeing 777-236, G-YMMM at London Heathrow Airport on 17 January 2008 -
Initial Reportquot;. Air Accidents Investigation Branch. 2008-01-18.
http://www.aaib.dft.gov.uk/latest_news/archive/heathrow_17_january_2008/accident__heathrow
_17_january_2008___initial_report.cfm.
71. ^ quot;Accident to Boeing 777-236, G-YMMM at London Heathrow Airport on 17 January 2008 -
Initial Report Updatequot;. Air Accidents Investigation Branch. 2008-01-23.
http://www.aaib.dft.gov.uk/latest_news/accident_to_boeing_777_236__g_ymmm__at_heathrow_
airport_on_17_january_2008___initial_report_update.cfm.
72. ^ quot;Interim Management Statementquot;. Regulatory News Service (British Airways). 1 February
2008. http://www.investegate.co.uk/Article.aspx?id=200802010700330296N.
73. ^ Icy fuel lines blamed for Heathrow crash
74. ^ quot;Boeing links Heathrow, Atlanta Trent 895 engine rollbacksquot;. FlightGlobal.com.
http://www.flightglobal.com/articles/2009/02/03/322023/boeing-links-heathrow-atlanta-trent-
895-engine-rollbacks.html. Retrieved on 03 February 2009.

30. 75. ^ quot;BA says men cannot sit with lone childrenquot;. The Times. 16 March 2001. http://www.vaeter-
aktuell.de/english/British_Airways_-_Men_cannot_sit_with_lone_children_2001.pdf. Retrieved
on 2008-05-05.
76. ^ Court rules BA may prohibit crosses but not other religious symbols
77. ^ BBC NEWS | Business |BA tops lost luggage league table
[edit] External links
Wikimedia Commons has media related to: British Airways
Official website
Routemap
British Airways Archive and Museum Collection
British Airways Flight Training
Companies portal
Links to related articles
v•d•e
British Airways
Alliance Oneworld
Components British Airways · BA CityFlyer · OpenSkies
Franchisees Comair · Sun Air
British Airways destinations · British Airways
Destinations
franchise destinations
Imperial Airways · British Airways Ltd · British
European Airways (BEA) · British South American
History
Airways (BSAA) · British Overseas Airways
Corporation (BOAC) · British Airways Helicopters
British Airways Engineering · British Airways ethnic
Other topics
liveries · Timeline · Speedbird
v•d•e
Members of Oneworld
American Airlines • British Airways • Cathay Pacific • Finnair • Iberia Airlines • Japan
Airlines • LAN • Malév Hungarian • Qantas • Royal Jordanian

31. Future members: Mexicana de Aviación
Former members: Aer Lingus • Canadian Airlines
v•d•e
Members of the International Air Transport Association
Africa regional office
Air Austral · Air Madagascar · Air Mauritius · Air Namibia · Air Seychelles · Air Zimbabwe ·
Airlink · Bellview Airlines · Comair · Ethiopian Airlines · Interair South Africa · Kenya
Airways · LAM Mozambique Airlines · Precision Air · Safair · South African Airways · Sudan
Airways · TAAG Angola Airlines · Virgin Nigeria Airways ·
Asia-Pacific regional office
Air India · Air New Zealand · Air Niugini · Air Pacific · Air Tahiti · Air Tahiti Nui · Air
Vanuatu · Aircalin · All Nippon Airways · Asiana Airlines · Bangkok Airways · Biman
Bangladesh Airlines · Continental Micronesia · Garuda Indonesia · JALways · Japan Airlines ·
Jet Airways · Jet Lite · Korean Air · MIAT Mongolian Airlines · Malaysia Airlines · Nippon
Cargo Airlines · Philippine Airlines · Qantas · Royal Brunei Airlines · SilkAir · Singapore
Airlines · Singapore Airlines Cargo · SriLankan Airlines · Thai Airways International · Vietnam
Airlines
China and North Asia regional office
Air China · Air Koryo · Air Macau · Cathay Pacific · China Airlines · China Cargo Airlines ·
China Eastern Airlines · China Southern Airlines · Dragonair · EVA Air · Hainan Airlines ·
Hong Kong Express Airways · Shandong Airlines · Shanghai Airlines · Shenzhen Airlines ·
Sichuan Airlines · TransAsia Airways · Xiamen Airlines
Europe regional office
Adria Airways · Aegean Airlines · Aer Lingus · Aigle Azur · Air Berlin · Air Contractors · Air
Europa · Air France · Air Malta · Air Nostrum · Air One · AirBaltic · Alitalia · Atlasjet ·
Austrian Airlines · B&H Airlines · Binter Canarias · Blue Panorama Airlines · Blue Wings ·
Blue1 · BMI (airline) · British Airways · Brussels Airlines · Bulgaria Air · Cargolux ·
Carpatair · CCM Airlines · Cimber Air · Cirrus Airlines · CityJet · Corsairfly · Croatia Airlines ·
Cyprus Airways · Czech Airlines · Denim Air · DHL Air · Estonian Air · European Air
Transport · Eurowings · Finnair · FlyLal · Flybe · Hahn Air · Hapag-Lloyd Flug · Hellas Jet ·
Hemus Air · Iberia Airlines · Icelandair · Jat Airways · KLM · LOT Polish Airlines · LTU
International · Lauda Air · Lufthansa · Lufthansa Cargo · Lufthansa CityLine · Luxair · MAT
Macedonian Airlines · Malmö Aviation · Malév Hungarian Airlines · Meridiana · Montenegro
Airlines · Olympic Airlines · Onur Air · Pegasus Airlines · Portugália · SAS · SAS Norge ·
SATA Air Açores · Skyways Express · Spanair · Swiss International Air Lines · TAP Portugal ·
TAROM · TNT Airways · Turkish Airlines · UTair Aviation · Virgin Atlantic Airways ·
Widerøe
Latin America and the Caribbean regional office
Aerolíneas Argentinas · Aeroméxico · Aeropostal Alas de Venezuela · Air Jamaica · Austral
Líneas Aéreas · Avianca · Caribbean Airlines · Copa Airlines · Cubana de Aviación · Grupo
TACA · Lacsa · LAN Airlines · LAN Argentina · LAN Cargo · LAN Ecuador · LAN Perú ·
Mexicana de Aviación · PLUNA · Surinam Airways · TAM Airlines · TAM Airlines
(Paraguay) ·

32. Middle East and North Africa regional office
Afriqiyah Airways · Air Algérie · Air Sénégal International · Arkia Israel Airlines · CAL Cargo
Air Lines · Caspian Airlines · DHL International Aviation ME · EgyptAir · El Al · Emirates
Airline · Etihad Airways · Gulf Air · Iran Air · Iran Aseman Airlines · Israir Airlines · Jordan
Aviation · Kish Air · Kuwait Airways · Libyan Airlines · Mahan Air · Middle East Airlines ·
Oman Air · Pakistan International Airlines · Qatar Airways · Royal Air Maroc · Royal
Jordanian · Saudi Arabian Airlines · Sudan Airways · Syrian Arab Airlines · Tassili Airlines ·
Tunisair · Yemenia
North America regional office
Air Canada · Air Transat · Alaska Airlines · American Airlines · Atlas Air · Cargojet Airways ·
Continental Airlines · Delta Air Lines · FedEx Express · Northwest Airlines · United Airlines ·
UPS Airlines · US Airways
Russia and the CIS regional office
Aeroflot · Aeroflot-Don · Aerosvit Airlines · Air Astana · Air Moldova · Armavia · Azerbaijan
Airlines · Belavia · Rossiya · S7 Airlines · Transaero · Ukraine International Airlines · UTair
Aviation · Vladivostok Air · Volga-Dnepr
v•d•e
Members of the Association of European Airlines
Adria Airways · Aer Lingus · Aerosvit · Air France · Air Malta · Air One · Alitalia · Austrian
Airlines · BMI · British Airways · Brussels Airlines · Cargolux · Croatia Airlines · Cyprus
Airways · Czech Airlines · Finnair · Iberia Airlines · Icelandair · Jat Airways · KLM · LOT
Polish Airlines · Lufthansa · Luxair · Malév Hungarian Airlines · Olympic Airlines ·
Scandinavian Airlines System · Spanair · Swiss · TAP Portugal · TAROM · Turkish Airlines ·
Ukraine International Airlines · Virgin Atlantic Airways
v•d•e
Airlines of the United Kingdom
Air Southwest · Astraeus · Atlantic Airlines · Atlantic Express · Aurigny Air Services · BA
CityFlyer · Blue Islands · BMI · Bmibaby · BMI Regional · Bristow Helicopters · British
Airways · British International Helicopters · DHL Air UK · Eastern Airways · easyJet · Flybe ·
Flyglobespan · Global Supply Systems · Highland Airways · Isles of Scilly Skybus · Janes
Aviation · Jet2.com · Loganair · Lydd Air · Manx2 · MK Airlines · Monarch Airlines ·
OpenSkies · ScotAirways · Thomas Cook Airlines · Thomson Airways · Titan Airways · Virgin
Atlantic Airways
See also Defunct airlines of the United Kingdom
v•d•e
FTSE 100 companies of the United Kingdom
As of 19 January 2009.
3i · Admiral Group · Alliance Trust · AMEC · Amlin · Anglo American · Antofagasta ·
Associated British Foods · AstraZeneca · Autonomy Corporation · Aviva · BAE Systems · BG
Group · BHP Billiton · BP · BT Group · Balfour Beatty · Barclays · British Airways · British
American Tobacco · British Land Company · British Sky Broadcasting Group · Bunzl · Cable &

33. Wireless · Cadbury · Cairn Energy · Capita Group · Carnival · Centrica · Cobham · Compass
Group · Diageo · Drax Group · Eurasian Natural Resources Corporation · Experian ·
FirstGroup · Friends Provident · G4S · GlaxoSmithKline · HSBC · Hammerson · Home Retail
Group · ICAP · Imperial Tobacco · Inmarsat · InterContinental Hotels Group · International
Power · Invensys · Johnson Matthey · Kazakhmys · Kingfisher · Land Securities Group · Legal
& General · Liberty International · Lloyds Banking Group · London Stock Exchange Group ·
Man Group · Marks & Spencer · Wm Morrison Supermarkets · National Grid · Next · Old
Mutual · Pearson · Pennon Group · Prudential · RSA Insurance Group · Randgold Resources ·
Reckitt Benckiser · Reed Elsevier · Rexam · Rio Tinto Group · Rolls-Royce Group · Royal Bank
of Scotland Group · Royal Dutch Shell · SABMiller · Sage Group · J Sainsbury · Schroders ·
Scottish and Southern Energy · Serco Group · Severn Trent · Shire · Smith & Nephew · Smiths
Group · Standard Chartered Bank · Standard Life · Tate & Lyle · Tesco · Thomas Cook Group ·
Thomson Reuters · TUI Travel · Tullow Oil · Unilever · United Utilities · Vedanta Resources ·
Vodafone · WPP Group · Whitbread · Wolseley · Xstrata
Retrieved from quot;http://en.wikipedia.org/wiki/British_Airwaysquot;
Categories: Companies listed on the London Stock Exchange | Oneworld | British Airways |
Airlines established in 1924 | Airlines of the United Kingdom | Companies based in London |
IATA members | Association of European Airlines members | British Air Transport Association |
Price fixing convictions
Hidden category: Portal:Companies/Total
Views
Article
Discussion
Edit this page
History
Personal tools
Log in / create account
Navigation
Main page
Contents
Featured content
Current events
Random article
Search
Go Searc h
Interaction

34. About Wikipedia
Community portal
Recent changes
Contact Wikipedia
Donate to Wikipedia
Help
Toolbox
What links here
Related changes
Upload file
Special pages
Printable version
Permanent link
Cite this page
Languages
Afrikaans
‫ال عرب ية‬
Bosanski
Català
Česky
Dansk
Deutsch
Eesti
Ελληνικά
Español
‫ف ار سی‬
Français
Galego
한국어
Հայերեն
Hrvatski
Bahasa Indonesia
Íslenska
Italiano
‫עברית‬
Latviešu
Magyar
Македонски
Bahasa Melayu
Nederlands

35. 日本語
Polski
Português
Română
Русский
Sicilianu
Simple English
Slovenčina
Slovenščina
Српски / Srpski
Srpskohrvatski / Српскохрватски
Suomi
Svenska
ไทย
Tiếng Việt
Türkçe
中文
This page was last modified on 18 February 2009, at 22:28.
All text is available under the terms of the GNU Free Documentation License. (See
Copyrights for details.)
Wikipedia® is a registered trademark of the Wikimedia Foundation, Inc., a U.S.
registered 501(c)(3) tax-deductible nonprofit charity.
Privacy policy
About Wikipedia
Disclaimers