Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Â
Social media case study: TM Lewin
1. TM Lewin Engaging customers with social media @freshnetworks | info@freshnetworks.com | +44 (0)20 7692 4376
2.
3.
4. Our solution: âOff the Cuffâ We built TM Lewin an online community called âOff the Cuffâ. The community is integrated with TM Lewinâs ecommerce site.
5. Key features: informative blog posts All staff at TM Lewin, from the CEO down, are encouraged to blog in order to engage customers.
7. Personalised advice from experts â Off the Cuffâ members can ask the experts for business dress advice in the style surgery.
8. Addressing customer issues â ⊠shirts for my size are usually too narrow but Iâve never tried a classic. I have a 44" chest 36' waist can anyone shed some light?â â⊠At present our slim fit shirts are really more semi fitted so I donât think you will have any problems with them being too fittedâ â Seriously, TM will always have my business and in fact I have turned some of my co-workers on to the siteâ TM Lewin are using âOff the Cuffâ to improve customer service and develop advocacy.
9. Engaging customers on multiple platforms â Off the Cuffâ is the TM Lewin hub but engagement is happening across other social media platforms.
10.
11. the conversion rate has increased⊠Twice People who enter the community are as likely to convert on their first site visit.
12. return visits to the site are higher⊠1/2 the visits to the community are from return vistors.
13. members are engaged worldwide... 43% visitors are from outside the UK Community members are from 134 different countries
14. and are visiting the site for advice... 52,000 visits to the business dress advice sections of the community
15. customers are feeding back ideas⊠180 Bright ideas emailed to TM Lewin in just a few weeks