1. "The scene from New Orleans of a 9-year-old little boy crying because he was not allowed to take his little white dog Snowball was too much to bear. Personally, I know I wouldn't have been able to leave my little white dog Masko to a fate of almost certain death. As I watched the images of the heartbreaking choices the gulf residents had to make, I was moved to find a way to prevent this from ever happening again.” Congressman Tom Lantos (D-California) Co-author of the PETS Act
29. In a disaster “the stuff’ is largely irrelevant. It is the people who make the difference. If you did not get that, perhaps you should not be in emergency management .