SlideShare ist ein Scribd-Unternehmen logo

Store of the future 15102015

•
•
Frank Quix
Frank Quix
1 von 25
Downloaden Sie, um offline zu lesen
The Future of Retail starts with the ultimate question: “What if ?” Twitter: @frankquix @storefuture
What if 50% of non food products will be sold online What if Pure Players will take 50% market share The new 50/50 equation 75%
The Future of Retail How will we shop by 2030? Good question!
Ask the shoppers of 2030!
Millennials digital grown ups The digisumer on the move 99%
Millennials love to shop offline Shopping will be done in stores 69%
The store as Playground for Brand and Product Millennials 65% Boomers 57%
Fusion Retailing, the perfect hangout for shopping Millennials 64% Boomers 52%
Customers decide when to buy, not You! Millennials 63% Boomers 44%
Promoters are your new promotion Millennials 45% Boomers 30%
It’s the story that sells, not the store Millennials 41% Boomers 29%
The Store of the Future
Store of the Future
Store of the Future Source: Q&A Research 2014
Store of the Future Search • Raise awareness • Mouth-to-mouth ads • Get discount offers • Gathering opinions • Compare products • Plan journey • Plan route Shop • Customize • Browse, check & try • Be inspired • Be serviced • Get suggestions • Be Advised • Be entertained • Fit and test • Get loyalty benefits • Check-outs • Get products • Return products Share • Share products & services • Share information • Share opinion with company (C2B) • Share opinion with pears (C2C) • Receive after sales treatment
Store of the Future Source: JDV/TRC 2014
The Store of the Future 350 SQM 15+ Retailers & Brands 35+ Partners 12 Months 12 Side tracks 365 Days customers
The Store of the Future
The Store of the Future
The Store of the Future
The Store of the Future
The Store of the Future
Store of the Future
The Future of Retail starts here Q&A Research & Consultancy Printerweg 22 3821 AD, Amersfoort 033-2454637 www.qanda.nl Contact Frank Quix fquix@qanda.nl @frankquix 00316-55825887 Will you be joining us?

Empfohlen

Final KICC16 Presentation
Final KICC16 PresentationFinal KICC16 Presentation
Final KICC16 PresentationKrystal Jacobs
 
Retail Renaissance
Retail RenaissanceRetail Renaissance
Retail RenaissanceRohit Yadav
 
Trend Truth: Will Store Brand Sell?
Trend Truth: Will Store Brand Sell?Trend Truth: Will Store Brand Sell?
Trend Truth: Will Store Brand Sell?FGI Research
 
What makes shoppers buy? Ecommerce Survey 2014
What makes shoppers buy? Ecommerce Survey 2014What makes shoppers buy? Ecommerce Survey 2014
What makes shoppers buy? Ecommerce Survey 2014Madalina Balaban
 
Think Retail - print's role in the retail market of today
Think Retail - print's role in the retail market of todayThink Retail - print's role in the retail market of today
Think Retail - print's role in the retail market of todayCanon Belgium
 
Building PriceCheck to a world beating app.
Building PriceCheck to a world beating app.Building PriceCheck to a world beating app.
Building PriceCheck to a world beating app.Andre de Wet
 
#IBMRetailMcr - The Boots Story, Martin Squires, Boots
#IBMRetailMcr - The Boots Story, Martin Squires, Boots#IBMRetailMcr - The Boots Story, Martin Squires, Boots
#IBMRetailMcr - The Boots Story, Martin Squires, BootsTony Whitelaw
 
Under the Influence: Your fool-proof guide to influencer marketing
Under the Influence: Your fool-proof guide to influencer marketingUnder the Influence: Your fool-proof guide to influencer marketing
Under the Influence: Your fool-proof guide to influencer marketingExperticity
 

Empfohlen

Final KICC16 Presentation
Final KICC16 PresentationFinal KICC16 Presentation
Final KICC16 PresentationKrystal Jacobs
 
Retail Renaissance
Retail RenaissanceRetail Renaissance
Retail RenaissanceRohit Yadav
 
Trend Truth: Will Store Brand Sell?
Trend Truth: Will Store Brand Sell?Trend Truth: Will Store Brand Sell?
Trend Truth: Will Store Brand Sell?FGI Research
 
What makes shoppers buy? Ecommerce Survey 2014
What makes shoppers buy? Ecommerce Survey 2014What makes shoppers buy? Ecommerce Survey 2014
What makes shoppers buy? Ecommerce Survey 2014Madalina Balaban
 
Think Retail - print's role in the retail market of today
Think Retail - print's role in the retail market of todayThink Retail - print's role in the retail market of today
Think Retail - print's role in the retail market of todayCanon Belgium
 
Building PriceCheck to a world beating app.
Building PriceCheck to a world beating app.Building PriceCheck to a world beating app.
Building PriceCheck to a world beating app.Andre de Wet
 
#IBMRetailMcr - The Boots Story, Martin Squires, Boots
#IBMRetailMcr - The Boots Story, Martin Squires, Boots#IBMRetailMcr - The Boots Story, Martin Squires, Boots
#IBMRetailMcr - The Boots Story, Martin Squires, BootsTony Whitelaw
 
Under the Influence: Your fool-proof guide to influencer marketing
Under the Influence: Your fool-proof guide to influencer marketingUnder the Influence: Your fool-proof guide to influencer marketing
Under the Influence: Your fool-proof guide to influencer marketingExperticity
 
Digital Transformation in Offline and Online Retail
Digital Transformation in Offline and Online RetailDigital Transformation in Offline and Online Retail
Digital Transformation in Offline and Online RetailDamola Taiwo
 
Mobile Ready Hero Images: Optimizing eContent for faster, easier online shopping
Mobile Ready Hero Images: Optimizing eContent for faster, easier online shoppingMobile Ready Hero Images: Optimizing eContent for faster, easier online shopping
Mobile Ready Hero Images: Optimizing eContent for faster, easier online shoppingSKIM
 
Influencer Marketing: The Honeymoon is Over
Influencer Marketing: The Honeymoon is OverInfluencer Marketing: The Honeymoon is Over
Influencer Marketing: The Honeymoon is OverExperticity
 
Using Mobility to Nurture Customer Loyalty
Using Mobility to Nurture Customer LoyaltyUsing Mobility to Nurture Customer Loyalty
Using Mobility to Nurture Customer LoyaltySMART Service Desk
 
3x3 Insights - The Digital Transformation of Alcohol Retail
3x3 Insights - The Digital Transformation of Alcohol Retail3x3 Insights - The Digital Transformation of Alcohol Retail
3x3 Insights - The Digital Transformation of Alcohol RetailConner Downey
 
The Retail Future State, It's ALL About Customer Experience
The Retail Future State, It's ALL About Customer ExperienceThe Retail Future State, It's ALL About Customer Experience
The Retail Future State, It's ALL About Customer ExperienceMaria Ioia
 
How vouchers and discounts are changing consumer behaviour
How vouchers and discounts are changing consumer behaviourHow vouchers and discounts are changing consumer behaviour
How vouchers and discounts are changing consumer behaviourAffiliate Window
 
Transformation of Search Summit - The Era of Ecommerce - October 2018
Transformation of Search Summit - The Era of Ecommerce - October 2018Transformation of Search Summit - The Era of Ecommerce - October 2018
Transformation of Search Summit - The Era of Ecommerce - October 2018Clark Boyd
 
6 Secrets to Omnichannel and Digital Success
6 Secrets to Omnichannel and Digital Success6 Secrets to Omnichannel and Digital Success
6 Secrets to Omnichannel and Digital SuccessApplause
 
3x3 Insights - The Digital Transformation of Alcohol Retail
3x3 Insights - The Digital Transformation of Alcohol Retail3x3 Insights - The Digital Transformation of Alcohol Retail
3x3 Insights - The Digital Transformation of Alcohol Retail3x3 Insights
 
Increase Conversion and Boost Revenues with Personalised Recommendations
Increase Conversion and Boost Revenues with Personalised RecommendationsIncrease Conversion and Boost Revenues with Personalised Recommendations
Increase Conversion and Boost Revenues with Personalised RecommendationsNosto
 
What really ends up in the shopping basket
What really ends up in the shopping basket What really ends up in the shopping basket
What really ends up in the shopping basket isegail
 
Esomar Insight 2011 - Shopper 360
Esomar Insight 2011 - Shopper 360Esomar Insight 2011 - Shopper 360
Esomar Insight 2011 - Shopper 360Pulsar Platform
 
Personalised Recommendations by Nosto
Personalised Recommendations by NostoPersonalised Recommendations by Nosto
Personalised Recommendations by NostoScreen Pages
 
Negative Feedback: How to handle the inevitable criticism?
Negative Feedback: How to handle the inevitable criticism?Negative Feedback: How to handle the inevitable criticism?
Negative Feedback: How to handle the inevitable criticism?SurveyCrest
 
#GameOnNHSM4
#GameOnNHSM4#GameOnNHSM4
#GameOnNHSM4srgoldsl
 
Amazon Strategies January 2019 | Stella Rising
Amazon Strategies January 2019 | Stella RisingAmazon Strategies January 2019 | Stella Rising
Amazon Strategies January 2019 | Stella RisingDigiday
 
The arf path to purchase - appnation
The arf path to purchase - appnationThe arf path to purchase - appnation
The arf path to purchase - appnationMasha Geller
 
AgilOne Digital Edition
AgilOne Digital EditionAgilOne Digital Edition
AgilOne Digital EditionAgilOne
 
Pop goes the filter bubble
Pop goes the filter bubblePop goes the filter bubble
Pop goes the filter bubbleNewsworks
 
Connecting Devices & Data To Build The Store Of The Future
Connecting Devices & Data To Build The Store Of The FutureConnecting Devices & Data To Build The Store Of The Future
Connecting Devices & Data To Build The Store Of The FutureG3 Communications
 
Store of the Future, a Playbook for Retail Sponsors and Leaders
Store of the Future, a Playbook for Retail Sponsors and LeadersStore of the Future, a Playbook for Retail Sponsors and Leaders
Store of the Future, a Playbook for Retail Sponsors and LeadersMike Wittenstein
 

Weitere ähnliche Inhalte

Was ist angesagt?

Digital Transformation in Offline and Online Retail
Digital Transformation in Offline and Online RetailDigital Transformation in Offline and Online Retail
Digital Transformation in Offline and Online RetailDamola Taiwo
 
Mobile Ready Hero Images: Optimizing eContent for faster, easier online shopping
Mobile Ready Hero Images: Optimizing eContent for faster, easier online shoppingMobile Ready Hero Images: Optimizing eContent for faster, easier online shopping
Mobile Ready Hero Images: Optimizing eContent for faster, easier online shoppingSKIM
 
Influencer Marketing: The Honeymoon is Over
Influencer Marketing: The Honeymoon is OverInfluencer Marketing: The Honeymoon is Over
Influencer Marketing: The Honeymoon is OverExperticity
 
Using Mobility to Nurture Customer Loyalty
Using Mobility to Nurture Customer LoyaltyUsing Mobility to Nurture Customer Loyalty
Using Mobility to Nurture Customer LoyaltySMART Service Desk
 
3x3 Insights - The Digital Transformation of Alcohol Retail
3x3 Insights - The Digital Transformation of Alcohol Retail3x3 Insights - The Digital Transformation of Alcohol Retail
3x3 Insights - The Digital Transformation of Alcohol RetailConner Downey
 
The Retail Future State, It's ALL About Customer Experience
The Retail Future State, It's ALL About Customer ExperienceThe Retail Future State, It's ALL About Customer Experience
The Retail Future State, It's ALL About Customer ExperienceMaria Ioia
 
How vouchers and discounts are changing consumer behaviour
How vouchers and discounts are changing consumer behaviourHow vouchers and discounts are changing consumer behaviour
How vouchers and discounts are changing consumer behaviourAffiliate Window
 
Transformation of Search Summit - The Era of Ecommerce - October 2018
Transformation of Search Summit - The Era of Ecommerce - October 2018Transformation of Search Summit - The Era of Ecommerce - October 2018
Transformation of Search Summit - The Era of Ecommerce - October 2018Clark Boyd
 
6 Secrets to Omnichannel and Digital Success
6 Secrets to Omnichannel and Digital Success6 Secrets to Omnichannel and Digital Success
6 Secrets to Omnichannel and Digital SuccessApplause
 
3x3 Insights - The Digital Transformation of Alcohol Retail
3x3 Insights - The Digital Transformation of Alcohol Retail3x3 Insights - The Digital Transformation of Alcohol Retail
3x3 Insights - The Digital Transformation of Alcohol Retail3x3 Insights
 
Increase Conversion and Boost Revenues with Personalised Recommendations
Increase Conversion and Boost Revenues with Personalised RecommendationsIncrease Conversion and Boost Revenues with Personalised Recommendations
Increase Conversion and Boost Revenues with Personalised RecommendationsNosto
 
What really ends up in the shopping basket
What really ends up in the shopping basket What really ends up in the shopping basket
What really ends up in the shopping basket isegail
 
Esomar Insight 2011 - Shopper 360
Esomar Insight 2011 - Shopper 360Esomar Insight 2011 - Shopper 360
Esomar Insight 2011 - Shopper 360Pulsar Platform
 
Personalised Recommendations by Nosto
Personalised Recommendations by NostoPersonalised Recommendations by Nosto
Personalised Recommendations by NostoScreen Pages
 
Negative Feedback: How to handle the inevitable criticism?
Negative Feedback: How to handle the inevitable criticism?Negative Feedback: How to handle the inevitable criticism?
Negative Feedback: How to handle the inevitable criticism?SurveyCrest
 
#GameOnNHSM4
#GameOnNHSM4#GameOnNHSM4
#GameOnNHSM4srgoldsl
 
Amazon Strategies January 2019 | Stella Rising
Amazon Strategies January 2019 | Stella RisingAmazon Strategies January 2019 | Stella Rising
Amazon Strategies January 2019 | Stella RisingDigiday
 
The arf path to purchase - appnation
The arf path to purchase - appnationThe arf path to purchase - appnation
The arf path to purchase - appnationMasha Geller
 
AgilOne Digital Edition
AgilOne Digital EditionAgilOne Digital Edition
AgilOne Digital EditionAgilOne
 
Pop goes the filter bubble
Pop goes the filter bubblePop goes the filter bubble
Pop goes the filter bubbleNewsworks
 

Was ist angesagt? (20)

Digital Transformation in Offline and Online Retail
Digital Transformation in Offline and Online RetailDigital Transformation in Offline and Online Retail
Digital Transformation in Offline and Online Retail
 
Mobile Ready Hero Images: Optimizing eContent for faster, easier online shopping
Mobile Ready Hero Images: Optimizing eContent for faster, easier online shoppingMobile Ready Hero Images: Optimizing eContent for faster, easier online shopping
Mobile Ready Hero Images: Optimizing eContent for faster, easier online shopping
 
Influencer Marketing: The Honeymoon is Over
Influencer Marketing: The Honeymoon is OverInfluencer Marketing: The Honeymoon is Over
Influencer Marketing: The Honeymoon is Over
 
Using Mobility to Nurture Customer Loyalty
Using Mobility to Nurture Customer LoyaltyUsing Mobility to Nurture Customer Loyalty
Using Mobility to Nurture Customer Loyalty
 
3x3 Insights - The Digital Transformation of Alcohol Retail
3x3 Insights - The Digital Transformation of Alcohol Retail3x3 Insights - The Digital Transformation of Alcohol Retail
3x3 Insights - The Digital Transformation of Alcohol Retail
 
The Retail Future State, It's ALL About Customer Experience
The Retail Future State, It's ALL About Customer ExperienceThe Retail Future State, It's ALL About Customer Experience
The Retail Future State, It's ALL About Customer Experience
 
How vouchers and discounts are changing consumer behaviour
How vouchers and discounts are changing consumer behaviourHow vouchers and discounts are changing consumer behaviour
How vouchers and discounts are changing consumer behaviour
 
Transformation of Search Summit - The Era of Ecommerce - October 2018
Transformation of Search Summit - The Era of Ecommerce - October 2018Transformation of Search Summit - The Era of Ecommerce - October 2018
Transformation of Search Summit - The Era of Ecommerce - October 2018
 
6 Secrets to Omnichannel and Digital Success
6 Secrets to Omnichannel and Digital Success6 Secrets to Omnichannel and Digital Success
6 Secrets to Omnichannel and Digital Success
 
3x3 Insights - The Digital Transformation of Alcohol Retail
3x3 Insights - The Digital Transformation of Alcohol Retail3x3 Insights - The Digital Transformation of Alcohol Retail
3x3 Insights - The Digital Transformation of Alcohol Retail
 
Increase Conversion and Boost Revenues with Personalised Recommendations
Increase Conversion and Boost Revenues with Personalised RecommendationsIncrease Conversion and Boost Revenues with Personalised Recommendations
Increase Conversion and Boost Revenues with Personalised Recommendations
 
What really ends up in the shopping basket
What really ends up in the shopping basket What really ends up in the shopping basket
What really ends up in the shopping basket
 
Esomar Insight 2011 - Shopper 360
Esomar Insight 2011 - Shopper 360Esomar Insight 2011 - Shopper 360
Esomar Insight 2011 - Shopper 360
 
Personalised Recommendations by Nosto
Personalised Recommendations by NostoPersonalised Recommendations by Nosto
Personalised Recommendations by Nosto
 
Negative Feedback: How to handle the inevitable criticism?
Negative Feedback: How to handle the inevitable criticism?Negative Feedback: How to handle the inevitable criticism?
Negative Feedback: How to handle the inevitable criticism?
 
#GameOnNHSM4
#GameOnNHSM4#GameOnNHSM4
#GameOnNHSM4
 
Amazon Strategies January 2019 | Stella Rising
Amazon Strategies January 2019 | Stella RisingAmazon Strategies January 2019 | Stella Rising
Amazon Strategies January 2019 | Stella Rising
 
The arf path to purchase - appnation
The arf path to purchase - appnationThe arf path to purchase - appnation
The arf path to purchase - appnation
 
AgilOne Digital Edition
AgilOne Digital EditionAgilOne Digital Edition
AgilOne Digital Edition
 
Pop goes the filter bubble
Pop goes the filter bubblePop goes the filter bubble
Pop goes the filter bubble
 

Andere mochten auch

Connecting Devices & Data To Build The Store Of The Future
Connecting Devices & Data To Build The Store Of The FutureConnecting Devices & Data To Build The Store Of The Future
Connecting Devices & Data To Build The Store Of The FutureG3 Communications
 
Store of the Future, a Playbook for Retail Sponsors and Leaders
Store of the Future, a Playbook for Retail Sponsors and LeadersStore of the Future, a Playbook for Retail Sponsors and Leaders
Store of the Future, a Playbook for Retail Sponsors and LeadersMike Wittenstein
 
Creating The Next Transformation in Retail: The Hypershowroom
Creating The Next Transformation in Retail: The HypershowroomCreating The Next Transformation in Retail: The Hypershowroom
Creating The Next Transformation in Retail: The HypershowroomTesser
 
The Future of the In-store Mobile Experience
The Future of the In-store Mobile ExperienceThe Future of the In-store Mobile Experience
The Future of the In-store Mobile Experiencepatrickcollins12
 
Embrace The Mobile Retail Store Of The Future...Now!
Embrace The Mobile Retail Store Of The Future...Now!Embrace The Mobile Retail Store Of The Future...Now!
Embrace The Mobile Retail Store Of The Future...Now!G3 Communications
 
Semantic Commerce: Understanding what’s in store for the future of e-commerce
Semantic Commerce: Understanding what’s in store for the future of e-commerceSemantic Commerce: Understanding what’s in store for the future of e-commerce
Semantic Commerce: Understanding what’s in store for the future of e-commerceJerome Paradis
 
How Data is Transforming the Store of the Future
How Data is Transforming the Store of the FutureHow Data is Transforming the Store of the Future
How Data is Transforming the Store of the FutureSylvain Perrier
 
METRO Group, Future Store Initiative: real,- Future Store
METRO Group, Future Store Initiative: real,- Future StoreMETRO Group, Future Store Initiative: real,- Future Store
METRO Group, Future Store Initiative: real,- Future StoreFourDee
 
The Future of In-Store Shopping in Retail
The Future of In-Store Shopping in RetailThe Future of In-Store Shopping in Retail
The Future of In-Store Shopping in RetailMobStac
 
Customer Journey Mapping and CX Research
Customer Journey Mapping and CX ResearchCustomer Journey Mapping and CX Research
Customer Journey Mapping and CX ResearchMarc Stickdorn
 

Andere mochten auch (11)

Connecting Devices & Data To Build The Store Of The Future
Connecting Devices & Data To Build The Store Of The FutureConnecting Devices & Data To Build The Store Of The Future
Connecting Devices & Data To Build The Store Of The Future
 
Store of the Future, a Playbook for Retail Sponsors and Leaders
Store of the Future, a Playbook for Retail Sponsors and LeadersStore of the Future, a Playbook for Retail Sponsors and Leaders
Store of the Future, a Playbook for Retail Sponsors and Leaders
 
Creating The Next Transformation in Retail: The Hypershowroom
Creating The Next Transformation in Retail: The HypershowroomCreating The Next Transformation in Retail: The Hypershowroom
Creating The Next Transformation in Retail: The Hypershowroom
 
The Future of the In-store Mobile Experience
The Future of the In-store Mobile ExperienceThe Future of the In-store Mobile Experience
The Future of the In-store Mobile Experience
 
Embrace The Mobile Retail Store Of The Future...Now!
Embrace The Mobile Retail Store Of The Future...Now!Embrace The Mobile Retail Store Of The Future...Now!
Embrace The Mobile Retail Store Of The Future...Now!
 
Semantic Commerce: Understanding what’s in store for the future of e-commerce
Semantic Commerce: Understanding what’s in store for the future of e-commerceSemantic Commerce: Understanding what’s in store for the future of e-commerce
Semantic Commerce: Understanding what’s in store for the future of e-commerce
 
How Data is Transforming the Store of the Future
How Data is Transforming the Store of the FutureHow Data is Transforming the Store of the Future
How Data is Transforming the Store of the Future
 
METRO Group, Future Store Initiative: real,- Future Store
METRO Group, Future Store Initiative: real,- Future StoreMETRO Group, Future Store Initiative: real,- Future Store
METRO Group, Future Store Initiative: real,- Future Store
 
Connected Retail
Connected RetailConnected Retail
Connected Retail
 
The Future of In-Store Shopping in Retail
The Future of In-Store Shopping in RetailThe Future of In-Store Shopping in Retail
The Future of In-Store Shopping in Retail
 
Customer Journey Mapping and CX Research
Customer Journey Mapping and CX ResearchCustomer Journey Mapping and CX Research
Customer Journey Mapping and CX Research
 

Ähnlich wie Store of the future 15102015

Smith pov-8-modes-of-shopping-report
Smith pov-8-modes-of-shopping-reportSmith pov-8-modes-of-shopping-report
Smith pov-8-modes-of-shopping-reportJames Kim
 
The Social Shopper: How Retailers Can Connect with Shoppers
The Social Shopper: How Retailers Can Connect with Shoppers The Social Shopper: How Retailers Can Connect with Shoppers
The Social Shopper: How Retailers Can Connect with Shoppers Marisa Peacock
 
Digital Catapult Centre Brighton: Retail Innovation and the Store of The Futu...
Digital Catapult Centre Brighton: Retail Innovation and the Store of The Futu...Digital Catapult Centre Brighton: Retail Innovation and the Store of The Futu...
Digital Catapult Centre Brighton: Retail Innovation and the Store of The Futu...wired_sussex
 
Why do people follow brands on Facebook?
Why do people follow brands on Facebook?Why do people follow brands on Facebook?
Why do people follow brands on Facebook?Nipun Kapur
 
BarcodeHero Presentation
BarcodeHero PresentationBarcodeHero Presentation
BarcodeHero PresentationDealmaker Media
 
Digitallyenabledshoppersmay2010 100506074649 Phpapp01
Digitallyenabledshoppersmay2010 100506074649 Phpapp01Digitallyenabledshoppersmay2010 100506074649 Phpapp01
Digitallyenabledshoppersmay2010 100506074649 Phpapp01melindaosborn
 
Marketing Through the Visitor Behavior Cycle - Travel and Tourism
Marketing Through the Visitor Behavior Cycle - Travel and TourismMarketing Through the Visitor Behavior Cycle - Travel and Tourism
Marketing Through the Visitor Behavior Cycle - Travel and TourismOff Madison Ave
 
Insights from Google for Vietnam mar2016
Insights from Google for Vietnam mar2016Insights from Google for Vietnam mar2016
Insights from Google for Vietnam mar2016Vinh Nguyen
 
Vietnam consumer barometer T3/2016
Vietnam consumer barometer T3/2016Vietnam consumer barometer T3/2016
Vietnam consumer barometer T3/2016Tuan Anh Nguyen
 
Insightsfromgoogleforvietnammar2016
Insightsfromgoogleforvietnammar2016Insightsfromgoogleforvietnammar2016
Insightsfromgoogleforvietnammar2016Hugh Vo
 
Insights from google for vietnam 03/2016
Insights from google for vietnam 03/2016Insights from google for vietnam 03/2016
Insights from google for vietnam 03/2016Thai Nguyen
 
Insight from Google: Vietnam Digital landscape 2016
Insight from Google: Vietnam Digital landscape 2016Insight from Google: Vietnam Digital landscape 2016
Insight from Google: Vietnam Digital landscape 2016Phuong Bi
 
FitsMe_KnowingThemKnowingYou
FitsMe_KnowingThemKnowingYouFitsMe_KnowingThemKnowingYou
FitsMe_KnowingThemKnowingYouPaul O'Connor
 
Πρέγκλερ Κάρολος - How Content Marketing Affects Consumer’s Purchase Funnel
Πρέγκλερ Κάρολος - How Content Marketing Affects Consumer’s Purchase FunnelΠρέγκλερ Κάρολος - How Content Marketing Affects Consumer’s Purchase Funnel
Πρέγκλερ Κάρολος - How Content Marketing Affects Consumer’s Purchase FunnelKarolos Pregkler
 
Creating Viral Content
Creating Viral ContentCreating Viral Content
Creating Viral ContentEli Schwartz
 
From Social to Sale: 8 Questions to Ask Your Customers
From Social to Sale: 8 Questions to Ask Your CustomersFrom Social to Sale: 8 Questions to Ask Your Customers
From Social to Sale: 8 Questions to Ask Your CustomersVision Critical
 
Finding The Edge to Win
Finding The Edge to Win Finding The Edge to Win
Finding The Edge to Win Alberto Brea
 
The secret to creating viral content out of thin air
The secret to creating viral content out of thin airThe secret to creating viral content out of thin air
The secret to creating viral content out of thin airEli Schwartz
 

Ähnlich wie Store of the future 15102015 (20)

Smith pov-8-modes-of-shopping-report
Smith pov-8-modes-of-shopping-reportSmith pov-8-modes-of-shopping-report
Smith pov-8-modes-of-shopping-report
 
How Online Influencers Drive Sales
How Online Influencers Drive SalesHow Online Influencers Drive Sales
How Online Influencers Drive Sales
 
The Social Shopper: How Retailers Can Connect with Shoppers
The Social Shopper: How Retailers Can Connect with Shoppers The Social Shopper: How Retailers Can Connect with Shoppers
The Social Shopper: How Retailers Can Connect with Shoppers
 
Digital Catapult Centre Brighton: Retail Innovation and the Store of The Futu...
Digital Catapult Centre Brighton: Retail Innovation and the Store of The Futu...Digital Catapult Centre Brighton: Retail Innovation and the Store of The Futu...
Digital Catapult Centre Brighton: Retail Innovation and the Store of The Futu...
 
Why do people follow brands on Facebook?
Why do people follow brands on Facebook?Why do people follow brands on Facebook?
Why do people follow brands on Facebook?
 
BarcodeHero Presentation
BarcodeHero PresentationBarcodeHero Presentation
BarcodeHero Presentation
 
Digitallyenabledshoppersmay2010 100506074649 Phpapp01
Digitallyenabledshoppersmay2010 100506074649 Phpapp01Digitallyenabledshoppersmay2010 100506074649 Phpapp01
Digitallyenabledshoppersmay2010 100506074649 Phpapp01
 
Marketing Through the Visitor Behavior Cycle - Travel and Tourism
Marketing Through the Visitor Behavior Cycle - Travel and TourismMarketing Through the Visitor Behavior Cycle - Travel and Tourism
Marketing Through the Visitor Behavior Cycle - Travel and Tourism
 
Insights from Google for Vietnam mar2016
Insights from Google for Vietnam mar2016Insights from Google for Vietnam mar2016
Insights from Google for Vietnam mar2016
 
Vietnam consumer barometer T3/2016
Vietnam consumer barometer T3/2016Vietnam consumer barometer T3/2016
Vietnam consumer barometer T3/2016
 
Insightsfromgoogleforvietnammar2016
Insightsfromgoogleforvietnammar2016Insightsfromgoogleforvietnammar2016
Insightsfromgoogleforvietnammar2016
 
Insights from google for vietnam 03/2016
Insights from google for vietnam 03/2016Insights from google for vietnam 03/2016
Insights from google for vietnam 03/2016
 
Insight from Google: Vietnam Digital landscape 2016
Insight from Google: Vietnam Digital landscape 2016Insight from Google: Vietnam Digital landscape 2016
Insight from Google: Vietnam Digital landscape 2016
 
FitsMe_KnowingThemKnowingYou
FitsMe_KnowingThemKnowingYouFitsMe_KnowingThemKnowingYou
FitsMe_KnowingThemKnowingYou
 
Πρέγκλερ Κάρολος - How Content Marketing Affects Consumer’s Purchase Funnel
Πρέγκλερ Κάρολος - How Content Marketing Affects Consumer’s Purchase FunnelΠρέγκλερ Κάρολος - How Content Marketing Affects Consumer’s Purchase Funnel
Πρέγκλερ Κάρολος - How Content Marketing Affects Consumer’s Purchase Funnel
 
Creating Viral Content
Creating Viral ContentCreating Viral Content
Creating Viral Content
 
From Social to Sale: 8 Questions to Ask Your Customers
From Social to Sale: 8 Questions to Ask Your CustomersFrom Social to Sale: 8 Questions to Ask Your Customers
From Social to Sale: 8 Questions to Ask Your Customers
 
Finding The Edge to Win
Finding The Edge to Win Finding The Edge to Win
Finding The Edge to Win
 
Top tips for social media
Top tips for social mediaTop tips for social media
Top tips for social media
 
The secret to creating viral content out of thin air
The secret to creating viral content out of thin airThe secret to creating viral content out of thin air
The secret to creating viral content out of thin air
 

Mehr von Frank Quix

Sale presentatie 2020
Sale presentatie 2020Sale presentatie 2020
Sale presentatie 2020Frank Quix
 
S.A.L.E. presentatie Thoughful Thursday
S.A.L.E. presentatie Thoughful ThursdayS.A.L.E. presentatie Thoughful Thursday
S.A.L.E. presentatie Thoughful ThursdayFrank Quix
 
State of the retail
State of the retailState of the retail
State of the retailFrank Quix
 
Presentation Retail in Transition ICSC Canadian Convention Toronto 2017
Presentation Retail in Transition ICSC Canadian Convention Toronto 2017Presentation Retail in Transition ICSC Canadian Convention Toronto 2017
Presentation Retail in Transition ICSC Canadian Convention Toronto 2017Frank Quix
 
Innoveren kun je leren food retail foodvisie event
Innoveren kun je leren food retail foodvisie eventInnoveren kun je leren food retail foodvisie event
Innoveren kun je leren food retail foodvisie eventFrank Quix
 
Presentatie retail innovations 11
Presentatie retail innovations 11Presentatie retail innovations 11
Presentatie retail innovations 11Frank Quix
 
Innoveren kun je leren foodbranche
Innoveren kun je leren foodbrancheInnoveren kun je leren foodbranche
Innoveren kun je leren foodbrancheFrank Quix
 
Store of the future 15102015
Store of the future 15102015Store of the future 15102015
Store of the future 15102015Frank Quix
 
Innoveren kun je leren versie oktober 2015
Innoveren kun je leren versie oktober 2015Innoveren kun je leren versie oktober 2015
Innoveren kun je leren versie oktober 2015Frank Quix
 
Innoveren kun je leren tuinbranche november 2014 def
Innoveren kun je leren tuinbranche november 2014 defInnoveren kun je leren tuinbranche november 2014 def
Innoveren kun je leren tuinbranche november 2014 defFrank Quix
 
New business models in retail
New business models in retailNew business models in retail
New business models in retailFrank Quix
 
Presentatie retail ranking Provada 2014
Presentatie retail ranking Provada 2014Presentatie retail ranking Provada 2014
Presentatie retail ranking Provada 2014Frank Quix
 
Store of the future retail event
Store of the future retail eventStore of the future retail event
Store of the future retail eventFrank Quix
 
Presentatie (r)evolutie najaar 2013
Presentatie (r)evolutie najaar 2013Presentatie (r)evolutie najaar 2013
Presentatie (r)evolutie najaar 2013Frank Quix
 
Retail reality
Retail realityRetail reality
Retail realityFrank Quix
 
Het nieuwe normaal pdf
Het nieuwe normaal pdfHet nieuwe normaal pdf
Het nieuwe normaal pdfFrank Quix
 
Re-structure march 2013
Re-structure march 2013Re-structure march 2013
Re-structure march 2013Frank Quix
 
De klant de baas mei 2013
De klant de baas mei 2013De klant de baas mei 2013
De klant de baas mei 2013Frank Quix
 
(R)evolution pdf
(R)evolution pdf(R)evolution pdf
(R)evolution pdfFrank Quix
 
Presentatie TWA XS 2012
Presentatie TWA XS 2012Presentatie TWA XS 2012
Presentatie TWA XS 2012Frank Quix
 

Mehr von Frank Quix (20)

Sale presentatie 2020
Sale presentatie 2020Sale presentatie 2020
Sale presentatie 2020
 
S.A.L.E. presentatie Thoughful Thursday
S.A.L.E. presentatie Thoughful ThursdayS.A.L.E. presentatie Thoughful Thursday
S.A.L.E. presentatie Thoughful Thursday
 
State of the retail
State of the retailState of the retail
State of the retail
 
Presentation Retail in Transition ICSC Canadian Convention Toronto 2017
Presentation Retail in Transition ICSC Canadian Convention Toronto 2017Presentation Retail in Transition ICSC Canadian Convention Toronto 2017
Presentation Retail in Transition ICSC Canadian Convention Toronto 2017
 
Innoveren kun je leren food retail foodvisie event
Innoveren kun je leren food retail foodvisie eventInnoveren kun je leren food retail foodvisie event
Innoveren kun je leren food retail foodvisie event
 
Presentatie retail innovations 11
Presentatie retail innovations 11Presentatie retail innovations 11
Presentatie retail innovations 11
 
Innoveren kun je leren foodbranche
Innoveren kun je leren foodbrancheInnoveren kun je leren foodbranche
Innoveren kun je leren foodbranche
 
Store of the future 15102015
Store of the future 15102015Store of the future 15102015
Store of the future 15102015
 
Innoveren kun je leren versie oktober 2015
Innoveren kun je leren versie oktober 2015Innoveren kun je leren versie oktober 2015
Innoveren kun je leren versie oktober 2015
 
Innoveren kun je leren tuinbranche november 2014 def
Innoveren kun je leren tuinbranche november 2014 defInnoveren kun je leren tuinbranche november 2014 def
Innoveren kun je leren tuinbranche november 2014 def
 
New business models in retail
New business models in retailNew business models in retail
New business models in retail
 
Presentatie retail ranking Provada 2014
Presentatie retail ranking Provada 2014Presentatie retail ranking Provada 2014
Presentatie retail ranking Provada 2014
 
Store of the future retail event
Store of the future retail eventStore of the future retail event
Store of the future retail event
 
Presentatie (r)evolutie najaar 2013
Presentatie (r)evolutie najaar 2013Presentatie (r)evolutie najaar 2013
Presentatie (r)evolutie najaar 2013
 
Retail reality
Retail realityRetail reality
Retail reality
 
Het nieuwe normaal pdf
Het nieuwe normaal pdfHet nieuwe normaal pdf
Het nieuwe normaal pdf
 
Re-structure march 2013
Re-structure march 2013Re-structure march 2013
Re-structure march 2013
 
De klant de baas mei 2013
De klant de baas mei 2013De klant de baas mei 2013
De klant de baas mei 2013
 
(R)evolution pdf
(R)evolution pdf(R)evolution pdf
(R)evolution pdf
 
Presentatie TWA XS 2012
Presentatie TWA XS 2012Presentatie TWA XS 2012
Presentatie TWA XS 2012
 

Store of the future 15102015

  • 1. The Future of Retail starts with the ultimate question: “What if ?” Twitter: @frankquix @storefuture
  • 2. What if 50% of non food products will be sold online What if Pure Players will take 50% market share The new 50/50 equation 75%
  • 3. The Future of Retail How will we shop by 2030? Good question!
  • 4. Ask the shoppers of 2030!
  • 5. Millennials digital grown ups The digisumer on the move 99%
  • 6. Millennials love to shop offline Shopping will be done in stores 69%
  • 7. The store as Playground for Brand and Product Millennials 65% Boomers 57%
  • 8. Fusion Retailing, the perfect hangout for shopping Millennials 64% Boomers 52%
  • 9. Customers decide when to buy, not You! Millennials 63% Boomers 44%
  • 10. Promoters are your new promotion Millennials 45% Boomers 30%
  • 11. It’s the story that sells, not the store Millennials 41% Boomers 29%
  • 12. The Store of the Future
  • 13. Store of the Future
  • 14. Store of the Future Source: Q&A Research 2014
  • 15. Store of the Future Search • Raise awareness • Mouth-to-mouth ads • Get discount offers • Gathering opinions • Compare products • Plan journey • Plan route Shop • Customize • Browse, check & try • Be inspired • Be serviced • Get suggestions • Be Advised • Be entertained • Fit and test • Get loyalty benefits • Check-outs • Get products • Return products Share • Share products & services • Share information • Share opinion with company (C2B) • Share opinion with pears (C2C) • Receive after sales treatment
  • 16. Store of the Future Source: JDV/TRC 2014
  • 17. The Store of the Future 350 SQM 15+ Retailers & Brands 35+ Partners 12 Months 12 Side tracks 365 Days customers
  • 18. The Store of the Future
  • 19. The Store of the Future
  • 20. The Store of the Future
  • 21. The Store of the Future
  • 22.
  • 23. The Store of the Future
  • 24. Store of the Future
  • 25. The Future of Retail starts here Q&A Research & Consultancy Printerweg 22 3821 AD, Amersfoort 033-2454637 www.qanda.nl Contact Frank Quix fquix@qanda.nl @frankquix 00316-55825887 Will you be joining us?