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How to Grow and
Engage Your Audience
     on Twitter               Presented by
                               Mari Smith

   www.WhitePaperSource.com                  May 20, 2009
How To Use Twitter To:
1. Quickly and instantly reach an unlimited
     audience.
2.   Create raving fans.
3.   Develop profitable relationships.
4.   Build social currency.
5.   Conduct real-time market research.
6.   Get Google indexing.


                                                                 Page 2
                                     ©2009 WhitePaperSource Publishing
                                            and the respective presenter
Twitter Stats & Facts
 Fastest growing social
 network.
  1,382% in one year.
 19+ million members.
 Could reach 100M in 2009 if
 growth holds.
 Largest age group = 35-49.


                                                           Page 3
                               ©2009 WhitePaperSource Publishing
                                      and the respective presenter
1a. Building Your Audience
 Know the following rules:
   After you follow 2000, the ratio has to be ~10%
   Up to 1000 per day max




                                                                  Page 4
                                      ©2009 WhitePaperSource Publishing
                                             and the respective presenter
1b. Building Your Audience
 Set up auto-follow
   www.SocialToo.com
   www.Tweetlater.com




                                                    Page 5
                        ©2009 WhitePaperSource Publishing
                               and the respective presenter
1c. Building Your Audience
  Find your target market:
    www.Twellow.com
    www.WeFollow.com
    www.ExecTweets.com
    www.Twibes.com
    www.TwitterGrader.com




                                                         Page 6
                             ©2009 WhitePaperSource Publishing
                                    and the respective presenter
1d. Building Your Audience
 Set Up Keyword Alerts
 Your name, company name, website, Twitter
 name(s), key terms, competitors:
   www.TweetLater.com
   www.TweetBeep.com




                                                           Page 7
                               ©2009 WhitePaperSource Publishing
                                      and the respective presenter
2a. Create raving fans
 Provide EXCELLENT, relevant content.
 Engage.
 Respond.
 Promote others.
 Compliment.
 Thank.



                                                          Page 8
                              ©2009 WhitePaperSource Publishing
                                     and the respective presenter
2b. Create raving fans
 Offer giveaways.
 Run contests, drawings.
 Drive your followers back to
 your blog.
 Promote your Facebook Fan
 Page.



                                                            Page 9
                                ©2009 WhitePaperSource Publishing
                                       and the respective presenter
Twitter POLL
 Do you think it’s important to follow people
 back on Twitter who follow you?
   Yes, I like to follow everyone back.
   It depends; I follow mostly everyone back.
   No, I only follow a select few.




                                                                 Page 10
                                      ©2009 WhitePaperSource Publishing
                                             and the respective presenter
3a. Develop profitable
relationships
 Mari’s Four-Part Formula
 1.   Quality NETWORK +
 2.   Quality CONTENT +
 3.   CONSISTENCY+
 4.   Genuine, AUTHENTIC, PASSIONATE CARING
      = Profitable RELATIONSHIPS




                                                           Page 11
                                ©2009 WhitePaperSource Publishing
                                       and the respective presenter
3b. Develop profitable
relationships


 Transparency = KEY!




                                                    Page 12
                         ©2009 WhitePaperSource Publishing
                                and the respective presenter
3c. Develop profitable
relationships

 “Brandividual”
 [@armano]




                                                    Page 13
                         ©2009 WhitePaperSource Publishing
                                and the respective presenter
3c. Develop profitable
relationships
 Who is the voice of your company?
 Should you “ghost tweet”?




                                                           Page 14
                                ©2009 WhitePaperSource Publishing
                                       and the respective presenter
4a. Build social currency
 Give first.
 Have high standards and
 demonstrate them.
 Always build people up.
 Be available – delegate,
 designate.



                                                       Page 15
                            ©2009 WhitePaperSource Publishing
                                   and the respective presenter
4b. Build social currency
 Monitor your reputation
 relentlessly.
 Take action promptly when
 needed.




                                                        Page 16
                             ©2009 WhitePaperSource Publishing
                                    and the respective presenter
5a. Conduct real-time
market research
 Ask you-centered questions.
 Short, simple, <120 characters (allow for retweeting).
 Be ready to capture answers!
 Or, use a poll service:
 www.polldaddy.com
 www.twtpoll.com



                                                                Page 17
                                     ©2009 WhitePaperSource Publishing
                                            and the respective presenter
5b. Conduct real-time
market research
 Watch trending topics.
    Tweetie iPhone app
 Keyword alerts.




                                                     Page 18
                          ©2009 WhitePaperSource Publishing
                                 and the respective presenter
5c. Conduct real-time
market research
 Twitter real-time Greasemonkey script.
    Search: twitter google greasemonkey




                                                                Page 19
                                     ©2009 WhitePaperSource Publishing
                                            and the respective presenter
Twitter: Changing the
Business Landscape…
 …for good!
 Unprecedented
 opportunity!




                                                   Page 20
                        ©2009 WhitePaperSource Publishing
                               and the respective presenter
Mari Smith
 Twitter.com/marismith                        LIVE Q&A
                                              INSTRUCTIONS
 www.marismith.com/facebook                   Already on the phone:
                                              (*) (8) on your telephone
                                              to get in queue.
 www.marismith.com/fanpage                    Listening online: Call
                                              866-630-3507, pin 9206;
                                              then press (*) (8)
                                              Outside US/Canada: Call
                                              +1 (503) 295-8000, enter:
                                              (866) 630-3507 (do not
                                              dial '1'), pin 9206. Press
                                              (*) (8)




                                                         Page 21
                              ©2009 WhitePaperSource Publishing
                                     and the respective presenter

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Twitter Social Media Summit

  • 1. How to Grow and Engage Your Audience on Twitter Presented by Mari Smith www.WhitePaperSource.com May 20, 2009
  • 2. How To Use Twitter To: 1. Quickly and instantly reach an unlimited audience. 2. Create raving fans. 3. Develop profitable relationships. 4. Build social currency. 5. Conduct real-time market research. 6. Get Google indexing. Page 2 ©2009 WhitePaperSource Publishing and the respective presenter
  • 3. Twitter Stats & Facts Fastest growing social network.  1,382% in one year. 19+ million members. Could reach 100M in 2009 if growth holds. Largest age group = 35-49. Page 3 ©2009 WhitePaperSource Publishing and the respective presenter
  • 4. 1a. Building Your Audience Know the following rules: After you follow 2000, the ratio has to be ~10% Up to 1000 per day max Page 4 ©2009 WhitePaperSource Publishing and the respective presenter
  • 5. 1b. Building Your Audience Set up auto-follow www.SocialToo.com www.Tweetlater.com Page 5 ©2009 WhitePaperSource Publishing and the respective presenter
  • 6. 1c. Building Your Audience Find your target market: www.Twellow.com www.WeFollow.com www.ExecTweets.com www.Twibes.com www.TwitterGrader.com Page 6 ©2009 WhitePaperSource Publishing and the respective presenter
  • 7. 1d. Building Your Audience Set Up Keyword Alerts Your name, company name, website, Twitter name(s), key terms, competitors: www.TweetLater.com www.TweetBeep.com Page 7 ©2009 WhitePaperSource Publishing and the respective presenter
  • 8. 2a. Create raving fans Provide EXCELLENT, relevant content. Engage. Respond. Promote others. Compliment. Thank. Page 8 ©2009 WhitePaperSource Publishing and the respective presenter
  • 9. 2b. Create raving fans Offer giveaways. Run contests, drawings. Drive your followers back to your blog. Promote your Facebook Fan Page. Page 9 ©2009 WhitePaperSource Publishing and the respective presenter
  • 10. Twitter POLL Do you think it’s important to follow people back on Twitter who follow you? Yes, I like to follow everyone back. It depends; I follow mostly everyone back. No, I only follow a select few. Page 10 ©2009 WhitePaperSource Publishing and the respective presenter
  • 11. 3a. Develop profitable relationships Mari’s Four-Part Formula 1. Quality NETWORK + 2. Quality CONTENT + 3. CONSISTENCY+ 4. Genuine, AUTHENTIC, PASSIONATE CARING = Profitable RELATIONSHIPS Page 11 ©2009 WhitePaperSource Publishing and the respective presenter
  • 12. 3b. Develop profitable relationships Transparency = KEY! Page 12 ©2009 WhitePaperSource Publishing and the respective presenter
  • 13. 3c. Develop profitable relationships “Brandividual” [@armano] Page 13 ©2009 WhitePaperSource Publishing and the respective presenter
  • 14. 3c. Develop profitable relationships Who is the voice of your company? Should you “ghost tweet”? Page 14 ©2009 WhitePaperSource Publishing and the respective presenter
  • 15. 4a. Build social currency Give first. Have high standards and demonstrate them. Always build people up. Be available – delegate, designate. Page 15 ©2009 WhitePaperSource Publishing and the respective presenter
  • 16. 4b. Build social currency Monitor your reputation relentlessly. Take action promptly when needed. Page 16 ©2009 WhitePaperSource Publishing and the respective presenter
  • 17. 5a. Conduct real-time market research Ask you-centered questions. Short, simple, <120 characters (allow for retweeting). Be ready to capture answers! Or, use a poll service: www.polldaddy.com www.twtpoll.com Page 17 ©2009 WhitePaperSource Publishing and the respective presenter
  • 18. 5b. Conduct real-time market research Watch trending topics. Tweetie iPhone app Keyword alerts. Page 18 ©2009 WhitePaperSource Publishing and the respective presenter
  • 19. 5c. Conduct real-time market research Twitter real-time Greasemonkey script. Search: twitter google greasemonkey Page 19 ©2009 WhitePaperSource Publishing and the respective presenter
  • 20. Twitter: Changing the Business Landscape… …for good! Unprecedented opportunity! Page 20 ©2009 WhitePaperSource Publishing and the respective presenter
  • 21. Mari Smith Twitter.com/marismith LIVE Q&A INSTRUCTIONS www.marismith.com/facebook Already on the phone: (*) (8) on your telephone to get in queue. www.marismith.com/fanpage Listening online: Call 866-630-3507, pin 9206; then press (*) (8) Outside US/Canada: Call +1 (503) 295-8000, enter: (866) 630-3507 (do not dial '1'), pin 9206. Press (*) (8) Page 21 ©2009 WhitePaperSource Publishing and the respective presenter