The knowledge of craft and processes does little to help in the day-to-day relationship with teams and clients. That's because the actual practical skills are just part of the game: there are competences that go beyond that: soft skills, sensibility, empathy, relational abilities, proactivity, etc. All of these are rarely highlighted or taught, and even less often they are used in specific tasks such as team growth or hiring.
The Hybrid Traits is an effective model to frame these additional skills, allowing us to focus on them and embed them in our professional life. It's not easy however, because everything starts from the individual's desire to practice introspection.
This is an excerpt from the talk and workshop done at UXHK 2015.
5. â
â
Carnegie Institute of Technology
85% of your financial success is due to âš
your personality and ability to âš
communicate, negotiate and lead. âš
Shockingly,
only 15% is due to technical knowledge.
Forbes (2012) Intelligence Is Overrated: What You Really Need To Succeed
Apparently from an old study.
6. â
â
Derek Thompson
Smart people
don't automatically make
smart groups.
D. Thompson (2015) The Secret to Smart Groups: It's Women
Commenting on Woolley, Chabris, Pentland, Hashmi, Malone (2010) Evidence for a Collective Intelligence Factor in the Performance of Human Groups
7. THE GROUP
COLLECTIVE INTELLIGENCE
Average social sensitivity.
Equality in conversational turn-taking.
Proportion of women.
Woolley, Chabris, Pentland, Hashmi, Malone (2010) Evidence for a Collective Intelligence Factor in the Performance of Human Groups
8. â
â
Matthew Stewart
Like an elaborate tattoo on an aboriginal
warrior, an M.B.A. is a way of signaling
just how deeply and irrevocably committed
you are to a career in management.
Stewart (2006) The Management Myth
16. SSkilledCOMPETENCY
The expertise and subject matter knowledge
we have to do our profession.
âUX Designerâ âPHP Developerâ âCopywriterâ
17. â
â
Tim Brown, IDEO
âT-shapedâ people: deep analytical skillsâš
but also broad empathy toward those âš
other skills and disciplines âš
encountered in business.
18. The ability of being trustworthy and taking
ownership of activities.
RResponsibleOWNERSHIP
âI can give this task to her, close my eyes
and Iâm sure it will be doneâ
19. The ability to ïŹnd the next important thing to
work on, without anyone telling you.
PProactiveTAKE INITIATIVE
âHereâs what Iâm going to do nextâŠâ
20. Grow, keep up to date, add new knowledge
from other disciplines.
LLearnerFIND & DISCOVER
âToday I learnedâŠâ
22. The ability to connect with others and âš
feel what they are feeling.
EEmpatheticCONNECT
âI understand how do you feelâ
23. â
â
Tania Singer
Empathy is a precursor to compassion,âš
but too much of it can lead âš
to antisocial behaviour.
http://www.wired.co.uk/news/archive/2012-07/12/tania-singer-compassion-burnout
24. The ability to be gentle and âš
understanding toward others.
CCompassionateBE GENTLE
âOk letâs have a break and relax for a bitâ
25. The understanding of your passion and
the ability to use it.
IIndividuatedKNOW YOUR TRUTH
âThis is what I like doing, how can I help?â
26. The ability to move in a
constantly changing world.
AAdaptiveBE MINDFUL
âDonât worry, letâs see where we are and
letâs review the strategyâ
29. Professional Side Personal Side
Learner
FIND & DISCOVER
Responsible
OWNERSHIP
Skilled
COMPETENCY
Compassionate
BE GENTLE
Empathetic
CONNECT
Proactive
TAKE INITIATIVE
VERSION 0.9HYBRID TRAITS CANVAS
Individuated
KNOW YOUR TRUTH
Adaptive
BE MINDFUL
The HybridTraits Canvas
Download from: http://j.mp/hybrid09
30. Professional Side Personal Side
Learner
FIND & DISCOVER
Responsible
OWNERSHIP
Skilled
COMPETENCY
Compassionate
BE GENTLE
Empathetic
CONNECT
Proactive
TAKE INITIATIVE
VERSION 0.9HYBRID TRAITS CANVAS
Individuated
KNOW YOUR TRUTH
Adaptive
BE MINDFUL
âȘ Assess each trait with a 1-5 score
âȘ Write why you assigned that score
âȘ Mark âKnowâ the one you are good at
âȘ Mark âSupportâthe one you can help others with
âȘ Mark âLearnâ the one you want to improve