This is the presentation I gave to Telecom Italia where I was discussing about the force of benefit for the cloud and devops where People, Processes and Technology are involved.

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ITaaS
How technology, business and
people are evolving with the
cloud.
Cefalù, 2nd December 2015
ITaaS by Francesco Mondora is licensed
under aCreative Commons Attribution
4.0 International License.
Based on a work at http://mondora.com.

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Objectives
- cloud computing from a
different side;
- how data centers evolve
- DevOps
- opensource and automation
- ITaaS

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The Cloud momentum
- emergent businesses;
- disruptive ideas;
- business scalability before technology
- ITs are moving from costs to revenues and then
assets
- Autonomy and automation
- end users are doing things that they didn’t do
before

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Exponential Organisations
- they don’t satisfy the demand, but create it;
- demand creation throught
innovation
- Corporate:
- are becoming reactive
- are Benefit Oriented

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How cloud evolves
People
- service Provider mentality
- work with business to avoid
technical obstacles
- aligned with the business
Processes
- quickly respond to changes;
- support the end user with the right
approach
- provide services with a SLA (Service
Level Assurance)
Technology
- work with the idea of robot
- automate everything
- use the entire virtual datacenter

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People and sales with the Cloud
Salesmen become
Trusted Advisors
CEOs are buying
values

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A process of abstraction

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How does the datacenter evolve
Virtualization is the ground for a new
Operating System:
- scriptable
- measurable
- administrable

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IT also evolves
Company
- sees IT as Innovation Center
- builds new assets
- takes decision with Big Data
- analyzes with Data Scientists
Information Technology
- align cost and revenues
- IDEAS that SCALE
- interfaces
- dashboards
- experimentation (API)
- autonomy
- social
- staff on demand
- crowd and community
- algorithms
- leveraged assets
- engagements

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Toward a Platform Company
SAAS
- trading of intangible goods
- apps and revenue sharing
PAAS
- flexibility on building services
- access to an external community
IAAS
- Elastic and resilient infrastructure
- Datacenter completely virtualized

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The data center evolves with the company
Metaphor

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Toward a scalable business
- pay per use
- agile software development
- pareto law
- 10 release days
- feature oriented
- production ready

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New languages and new Developers!
A virtualized datacenter
- introduces the idea of OS
- enables languages for the
Datacenter
- enables automation and autonomy
though algorithms
Operations
- now work with Software Engineering
practices
- Entirely Scripted datacenter
- describe from the beginning how a
service will run in operations
- instruct the datacenter

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Dev meets Ops

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and the Delivery Continuous
Datacenter automation
- bring the idea of Continuous Delivery
- enable the release of different
versions of the system
- enable the versioning of specific
environments
- configure envs via SDN
Great business focus!.
Give value to new company
assets.

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DevOps - opensource tools

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Amazon and
- offer the instances at a
different price;
- bid
- sell unsold machine (SPOT
price offer)
Netflix
- resilient architecture
- switch off a machine
while in operation

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Resiliency and hybrid clouod

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Governance
ITaaS’ governance
- introduces the Service Level
Assurance paradigm;
- has Dashboards for managing P&L;
- everything is scalable, including
governance
- moving from KPI to OKR
(Objective Keys and Results)
- self service orchestration

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Opensource hypervisors

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Going to a corporate’s PaaS
PAAS
- service orchestration
- SOA to SOI
- everything is software
- everything has an API
- developers community as
company asset
IAAS
- openstack is the
abstraction for hypervisors
- welcome hybrid cloud!

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µ$, µS for an effective SaaS
A reactive corporate:
- begin a small
development cycle for µ$
(business microservices)
- every single feature is a
µservice
- fail first approach
A PaaS requires some
#microContainers
- to host µServices
- enable every single
feature scalability

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micro services and micro business
Micro services
- bring Separation of Concern
- enable a polyglot system
- are partitions of a single Linux OS
- are flexible
- are already started

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SLA - policies
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Conclusions: IT as a Service
ITaaS
- Self Service
- Business Orchestration
- Service Federation
- Demand creation!
fulfillment

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Questions
- Is ItaaS an opportunity?
- How is the cloud evolving?
- What is our next step?
- How can we change the
processes?
- How is the technology
changing?
- And how are people doing?

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Thanks! and happy December!
Keep your behavior positive, because your behavior becomes
your habits.
MAHATMA GANDHI