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Redefining social network services
- 1. Redefining Social Network Services A Solution to Personal Information and Knowledge Management Tingting Jiang, Daqing He School of Information Sciences University of Pittsburgh
- 6. Pop-up Concepts SMA 2007 Jiang, T. & He, D. Redefining SNS PAGE 4 relationship people technology social network communication intellectual capital information knowledge individual PIKM SNS
- 7. Concepts Organized SMA 2007 Jiang, T. & He, D. Redefining SNS PAGE 5 PIKM exchange consumption individual information knowledge intellectual capital people relationship communication social network SNS technology
- 8. Personal Information and Knowledge SMA 2007 Jiang, T. & He, D. Redefining SNS PAGE 6 Personal Information Personal Knowledge Everyday Tasks evidence guidance Individual Intellectual Capital
- 9. Seven PIKM Principles SMA 2007 Jiang, T. & He, D. Redefining SNS PAGE 7 Sense-making, hypothesize, identify… Analyzing I & K Categorize, index, file, integrate… Organizing I & K Question, test, confirm… Evaluating I & K Backup, encrypt… Securing I & K Meet, share, communicate, co-work… Collaborating with I & K Answer, present, publish… Conveying I & K Browse, search, ask, learn… Accessing I & K Processes Principles
- 10. PIKM Framework SMA 2007 Jiang, T. & He, D. Redefining SNS PAGE 8 The dynamics of PIKM and collaboration network explicit ------------- tacit evaluating organizing analyzing securing collaborating collaborating collaborating accessing conveying
- 13. An Initial Model - 1 SMA 2007 Jiang, T. & He, D. Redefining SNS PAGE 10 Workspaces (W) Collaborators ----------------- Interaction area ----------------- Resources repository ----------------- Tools Personal profile (P) Virtual identities Intellectual repository Social network
- 14. An Initial Model - 2 SMA 2007 Jiang, T. & He, D. Redefining SNS PAGE 11 P P P P P P W W W W W W W W P evaluating organizing analyzing securing accessing conveying collaborating search engine, email, Web… collaborative filtering, user rating… blogging, bookmarks, database… spreadsheets, visualizations… passwords, firewalls… presentations, HTML… social networking… Knowledge network of practice Platform
- 15. Thank you!