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Projectmanagement	
  in	
  a	
  
consultancy	
  environment	
  




       Gerard	
  Martens	
  
Subject	
  

        !   Projectmanagement	
  in	
  a	
  consultancy	
  environment	
  
              ¡    seems	
  obvious	
  
              ¡    but	
  is	
  not!	
  


        !   NOT:	
  projectmanagement	
  methods	
  (like	
  PRINCE2):	
  
            in	
  complex	
  situaGons	
  
              ¡    OrganisaGon	
  
              ¡    Stages	
  




2	
  
What	
  is	
  a	
  project	
  

        !    Advice	
  
        !    Study	
  
        !    EvaluaGon	
  
        !    Managing	
  a	
  proces	
  
        !    Concept	
  development	
  
        !    SimulaGon	
  studies	
  
        !    …	
  

             In general client wants:
             •  to answer specific questions
             •  achieve well-defined goal



3	
  
Academic	
  environment	
  

        Different	
  kinds	
  of	
  studies	
  
        !   Research	
  project	
  
        !   Knowledge	
  development	
  
        !   ExploraGon	
  
        	
  
        →	
  develop	
  a	
  lot	
  of	
  skills	
  
        	
  
        !   (PhD	
  )	
  Students	
  are	
  able	
  to	
  assist	
  in	
  commercial	
  projects	
  with	
  these	
  skills	
  


                                                        Risk???


4	
  
Experience	
  

        ! GeSng	
  the	
  right	
  product	
  
        !   In	
  Gme	
  
        !   At	
  the	
  right	
  expense	
  




                                          Risk? Yes!

5	
  
Project	
  	
  

        !   Offer	
  
               ¡    Plan,	
  approach	
  
                       •  Goals/quesGons/hypotheses	
  
                       •  Methods	
  
                       •  Stages	
  
                       •  Results	
  
               ¡    Time	
  schedule	
  


        !   No	
  big	
  difference	
  with	
  your	
  approach?	
  
               ¡    Costs!	
  


        !   Time=money	
  
        !   Projectmanagement	
  =	
  Gme	
  management:	
  	
  
               ¡    Time	
  schedule	
  and	
  
               ¡    Hours	
  spent	
  

6	
  
Risks	
  

        !   Curiosity	
  is	
  a	
  good	
  academic	
  quality	
  and	
  essenGal	
  for	
  a	
  consultant,	
  but	
  




7	
  
Risks	
  

        !   Curiosity	
  generates	
  bright	
  ideas,	
  new	
  quesGons	
  	
  
            But	
  also:	
  	
  
               ¡    DistracGon	
  from	
  original	
  quesGons:	
  wrong	
  focus	
  
               ¡    ‘Repair’:	
  Extra	
  hours	
  
               ¡    Delay	
  




8	
  
Risks	
  

        !   Experience	
  in	
  evaluaGon	
  study	
  
              ¡    Extensive	
  plan,	
  based	
  on	
  hypotheses	
  
              ¡    Well-­‐defined	
  output:	
  tables,	
  graphs,	
  staGsGcal	
  tests	
  
              ¡    A	
  lot	
  of	
  data	
  with	
  a	
  lot	
  of	
  possibiliGes	
  
              ¡    a	
  PhD	
  student	
  was	
  hired	
  for	
  dataprocessing	
  
              ¡    Invented	
  his	
  own	
  graphs	
  and	
  tables	
  (He	
  thought	
  that..)	
  
              ¡    Result	
  
                         •  Delay:	
  meeGng	
  to	
  discuss	
  results	
  was	
  cancelled	
  
                         •  Costs:	
  discussions	
  with	
  client	
  and	
  student	
  
                         •  Extra	
  Gme	
  to	
  be	
  spent	
  by	
  student:	
  at	
  his	
  own	
  costs!	
  




9	
  
Risks	
  

         !   UnderesGmaGon	
  of	
  effort	
  
               ¡    Your	
  risk?	
  
                       •  Extra	
  hours	
  
                       •  Night	
  work	
  
               ¡    Risk	
  consultancy/client	
  
                       •  Delay	
  	
  


         !   Unclear	
  assignment	
  
               ¡    Do	
  you	
  know	
  what	
  to	
  do?	
  


         !   Problems	
  
               ¡    Data	
  
               ¡    Unexpected	
  results	
  
               ¡    ‘Useless’	
  results	
  
               ¡    Computer	
  crash	
  
               ¡    ….	
  
10	
  
Risks	
  and	
  risk	
  management	
  

         !   Simple	
  measures:	
  
               ¡    SGck	
  to	
  the	
  plan!	
  
               ¡    Regular	
  check!	
  
                       •  Progress	
  
                       •  Hours	
  spent	
  
               ¡    CommunicaGon	
  
                       •  Ideas	
  are	
  sGll	
  welcome,	
  but	
  
                               !   Propose	
  a	
  change	
  of	
  plan	
  
                               !   With	
  moGvaGon	
  and	
  
                               !   Consequences	
  in	
  Gme	
  and	
  money	
  
                               !   The	
  consultancy	
  and	
  client	
  decide	
  
                       •  Contact	
  the	
  consultancy	
  in	
  Gme:	
  
                               !   Don’t	
  be	
  afraid	
  to	
  ask	
  quesGons	
  
                               !   Possible	
  delays	
  and	
  	
  
                               !   Problems	
  
                               !   Your	
  control	
  measures	
  
11	
  
Ques=ons?	
  




12	
  

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Projectmanagement in a consultancy environment; Gerard Martens

  • 1. Projectmanagement  in  a   consultancy  environment   Gerard  Martens  
  • 2. Subject   ! Projectmanagement  in  a  consultancy  environment   ¡  seems  obvious   ¡  but  is  not!   !   NOT:  projectmanagement  methods  (like  PRINCE2):   in  complex  situaGons   ¡  OrganisaGon   ¡  Stages   2  
  • 3. What  is  a  project   !  Advice   !  Study   !  EvaluaGon   !  Managing  a  proces   !  Concept  development   !  SimulaGon  studies   !  …   In general client wants: •  to answer specific questions •  achieve well-defined goal 3  
  • 4. Academic  environment   Different  kinds  of  studies   !   Research  project   !   Knowledge  development   !   ExploraGon     →  develop  a  lot  of  skills     !   (PhD  )  Students  are  able  to  assist  in  commercial  projects  with  these  skills   Risk??? 4  
  • 5. Experience   ! GeSng  the  right  product   !   In  Gme   !   At  the  right  expense   Risk? Yes! 5  
  • 6. Project     !   Offer   ¡  Plan,  approach   •  Goals/quesGons/hypotheses   •  Methods   •  Stages   •  Results   ¡  Time  schedule   !   No  big  difference  with  your  approach?   ¡  Costs!   !   Time=money   !   Projectmanagement  =  Gme  management:     ¡  Time  schedule  and   ¡  Hours  spent   6  
  • 7. Risks   !   Curiosity  is  a  good  academic  quality  and  essenGal  for  a  consultant,  but   7  
  • 8. Risks   !   Curiosity  generates  bright  ideas,  new  quesGons     But  also:     ¡  DistracGon  from  original  quesGons:  wrong  focus   ¡  ‘Repair’:  Extra  hours   ¡  Delay   8  
  • 9. Risks   !   Experience  in  evaluaGon  study   ¡  Extensive  plan,  based  on  hypotheses   ¡  Well-­‐defined  output:  tables,  graphs,  staGsGcal  tests   ¡  A  lot  of  data  with  a  lot  of  possibiliGes   ¡  a  PhD  student  was  hired  for  dataprocessing   ¡  Invented  his  own  graphs  and  tables  (He  thought  that..)   ¡  Result   •  Delay:  meeGng  to  discuss  results  was  cancelled   •  Costs:  discussions  with  client  and  student   •  Extra  Gme  to  be  spent  by  student:  at  his  own  costs!   9  
  • 10. Risks   !   UnderesGmaGon  of  effort   ¡  Your  risk?   •  Extra  hours   •  Night  work   ¡  Risk  consultancy/client   •  Delay     !   Unclear  assignment   ¡  Do  you  know  what  to  do?   !   Problems   ¡  Data   ¡  Unexpected  results   ¡  ‘Useless’  results   ¡  Computer  crash   ¡  ….   10  
  • 11. Risks  and  risk  management   !   Simple  measures:   ¡  SGck  to  the  plan!   ¡  Regular  check!   •  Progress   •  Hours  spent   ¡  CommunicaGon   •  Ideas  are  sGll  welcome,  but   !   Propose  a  change  of  plan   !   With  moGvaGon  and   !   Consequences  in  Gme  and  money   !   The  consultancy  and  client  decide   •  Contact  the  consultancy  in  Gme:   !   Don’t  be  afraid  to  ask  quesGons   !   Possible  delays  and     !   Problems   !   Your  control  measures   11