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© 2016 SiriusDecisions. All Rights Reserved 1
Flip My Funnel
Account-Based Marketing (ABM):
no longer a Big S and a small m
Matt Senatore
Service Director – Account-Based Marketing
August 11, 2016
@SiriusDecisions
@MattSenatore
#ABM
© 2016 SiriusDecisions. All Rights Reserved 2
@SiriusDecisions
@MattSenatore
#ABM
© 2016 SiriusDecisions. All Rights Reserved 3
Not drawn to scale
One Key Reason for Mis-Alignment
Account Type
H
L H
L
SMB/
Unnamed
Enterprise
Named/
Industry/Segment
Large/
Strategic
@SiriusDecisions
@MattSenatore
#ABM
© 2016 SiriusDecisions. All Rights Reserved 4
The Promise of ABM
87%
REV
PIPE
ALIGN
% of respondents that said ABM is “extremely” or “very” important
to their overall marketing initiatives
Source: SiriusDecisions State of ABM Report, 2016
@SiriusDecisions
@MattSenatore
#ABM
Top 3 reasons stated why
© 2016 SiriusDecisions. All Rights Reserved 5
ABM Builds Alignment…
Source: SiriusDecisions State of Account-Based Marketing Survey (2016)
22%“Tightly aligned”
68%“Moderately/Some
what aligned”
2% “Not aligned”
“AS A SALESPERSON, THIS IS EXACTLY WHAT I
WOULD HOPE FOR FROM ABM − ANOTHER
AVENUE TO MEET AND DEVELOP RELATIONSHIPS
WITH PEOPLE AS CUSTOMERS AND PROSPECTS.”
“OUR ABM PRACTITIONER IS AWESOME. SHE IS
THOUGHTFUL AND PROVIDES STRATEGIC IMPACT
AT THE ACCOUNT LEVEL. SHE IS LOOKED AT AS
PART OF THE TEAM.”
89% OF SALES WOULD RECOMMEND ABM TO
OTHER SALES COLLEAGUES.
84% OF SALES SAID ABM UNCOVERED NEW
OPPORTUNITIES
@SiriusDecisions
@MattSenatore
#ABM
© 2016 SiriusDecisions. All Rights Reserved 6
…and Alignment Fuels Growth
@SiriusDecisions
@MattSenatore
#ABM
Source: SiriusDecisions Economics of Sales Marketing and Product Alignment Study (May 2015)
19%
faster
revenue
growth
higher
profitability
15%
© 2016 SiriusDecisions. All Rights Reserved 7
Three Considerations for ABM M&S Alignment
REIMAGINE
RELATIONSHIP
What will Sales now say
about you?
RECAST
PLANNING
Support sales goals?
Will the accounts even
care?
REVISIT
MEASUREMENT
Are we in the same
boat? Is our money
where our mouth is?
@SiriusDecisions
@MattSenatore
#ABM
© 2016 SiriusDecisions. All Rights Reserved 8
A Client Story of Alignment: SAP
© 2016 SiriusDecisions. All Rights Reserved 9
A Client Story of Alignment: SAP
© 2016 SiriusDecisions. All Rights Reserved 10
A Client Story of Alignment: SAP
© 2016 SiriusDecisions. All Rights Reserved 11
A Client Story of Alignment: SAP
© 2016 SiriusDecisions. All Rights Reserved 12
Introducing ABM Superhero Bob Basiliere
@BobBasiliere
© 2016 SiriusDecisions. All Rights Reserved 13
© 2016 SiriusDecisions. All Rights Reserved 14
© 2016 SiriusDecisions. All Rights Reserved 15
© 2016 SiriusDecisions. All Rights Reserved 16
Key Takeaways
• ABM promotes alignment; alignment yields better results
• Reset expectations
• Laser focus
@SiriusDecisions
@MattSenatore
#ABM

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#FlipMyFunnel Boston 2016 - Matt Senatore and Bob Basiliere - Marketing And Sales Alignment: The Key to ABM Success

  • 1. © 2016 SiriusDecisions. All Rights Reserved 1 Flip My Funnel Account-Based Marketing (ABM): no longer a Big S and a small m Matt Senatore Service Director – Account-Based Marketing August 11, 2016 @SiriusDecisions @MattSenatore #ABM
  • 2. © 2016 SiriusDecisions. All Rights Reserved 2 @SiriusDecisions @MattSenatore #ABM
  • 3. © 2016 SiriusDecisions. All Rights Reserved 3 Not drawn to scale One Key Reason for Mis-Alignment Account Type H L H L SMB/ Unnamed Enterprise Named/ Industry/Segment Large/ Strategic @SiriusDecisions @MattSenatore #ABM
  • 4. © 2016 SiriusDecisions. All Rights Reserved 4 The Promise of ABM 87% REV PIPE ALIGN % of respondents that said ABM is “extremely” or “very” important to their overall marketing initiatives Source: SiriusDecisions State of ABM Report, 2016 @SiriusDecisions @MattSenatore #ABM Top 3 reasons stated why
  • 5. © 2016 SiriusDecisions. All Rights Reserved 5 ABM Builds Alignment… Source: SiriusDecisions State of Account-Based Marketing Survey (2016) 22%“Tightly aligned” 68%“Moderately/Some what aligned” 2% “Not aligned” “AS A SALESPERSON, THIS IS EXACTLY WHAT I WOULD HOPE FOR FROM ABM − ANOTHER AVENUE TO MEET AND DEVELOP RELATIONSHIPS WITH PEOPLE AS CUSTOMERS AND PROSPECTS.” “OUR ABM PRACTITIONER IS AWESOME. SHE IS THOUGHTFUL AND PROVIDES STRATEGIC IMPACT AT THE ACCOUNT LEVEL. SHE IS LOOKED AT AS PART OF THE TEAM.” 89% OF SALES WOULD RECOMMEND ABM TO OTHER SALES COLLEAGUES. 84% OF SALES SAID ABM UNCOVERED NEW OPPORTUNITIES @SiriusDecisions @MattSenatore #ABM
  • 6. © 2016 SiriusDecisions. All Rights Reserved 6 …and Alignment Fuels Growth @SiriusDecisions @MattSenatore #ABM Source: SiriusDecisions Economics of Sales Marketing and Product Alignment Study (May 2015) 19% faster revenue growth higher profitability 15%
  • 7. © 2016 SiriusDecisions. All Rights Reserved 7 Three Considerations for ABM M&S Alignment REIMAGINE RELATIONSHIP What will Sales now say about you? RECAST PLANNING Support sales goals? Will the accounts even care? REVISIT MEASUREMENT Are we in the same boat? Is our money where our mouth is? @SiriusDecisions @MattSenatore #ABM
  • 8. © 2016 SiriusDecisions. All Rights Reserved 8 A Client Story of Alignment: SAP
  • 9. © 2016 SiriusDecisions. All Rights Reserved 9 A Client Story of Alignment: SAP
  • 10. © 2016 SiriusDecisions. All Rights Reserved 10 A Client Story of Alignment: SAP
  • 11. © 2016 SiriusDecisions. All Rights Reserved 11 A Client Story of Alignment: SAP
  • 12. © 2016 SiriusDecisions. All Rights Reserved 12 Introducing ABM Superhero Bob Basiliere @BobBasiliere
  • 13. © 2016 SiriusDecisions. All Rights Reserved 13
  • 14. © 2016 SiriusDecisions. All Rights Reserved 14
  • 15. © 2016 SiriusDecisions. All Rights Reserved 15
  • 16. © 2016 SiriusDecisions. All Rights Reserved 16 Key Takeaways • ABM promotes alignment; alignment yields better results • Reset expectations • Laser focus @SiriusDecisions @MattSenatore #ABM