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Copyright 2014 Haines Center for Strategic Management
Copyright 2014 Haines Center for Strategic Management
Human resources are probably
the last great cost (investment?)
that is relatively unmanaged
and un-reported/un-measured.
BOTH !!
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategic-people-human-resource-planning-707
Copyright 2014 Haines Center for Strategic Management
Companies using Best People Practices
show both
A Higher Degree of Productivity
and Stronger Market PerformanceThis document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategic-people-human-resource-planning-707
Copyright 2014 Haines Center for Strategic Management
1. Business Partner and Leader
2. Strategic Focus
3. An External Focus
4. Value-Added Approach
5. HR as a Change Agent
6. HR Staffing Structure and Ratios
7. Cost Reduction/Self Service
8. Use of Technology
9. Integrating People Practices to Business Direction
10. Partnerships & Outscourcing
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategic-people-human-resource-planning-707
Copyright 2014 Haines Center for Strategic Management
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategic-people-human-resource-planning-707
Copyright 2014 Haines Center for Strategic Management
Scanning and analysis of the environment to ensure
strategic, business and people related business issues are
identified.
The four components of the Scanning Process:
1. The Company’s Business Strategic Direction (from the
Corporate Strategic Plan)
2. The Company’s Core Organizational Values (from the
Corporate Strategic Plan)
3. Stakeholder Expectations
4. External Environmental Trends and Issues that Impact the
Future of the Company’s Human Resources
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategic-people-human-resource-planning-707
Copyright 2014 Haines Center for Strategic Management
Key Components (FOR BUSINESS SUCCESS)
• The Company’s People Vision
• Human Resource Function’s Mission
• Future People Competencies Needed
• Organizational Roles for Human Resources
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategic-people-human-resource-planning-707
Copyright 2014 Haines Center for Strategic Management
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategic-people-human-resource-planning-707
Copyright 2014 Haines Center for Strategic Management
1. Revenue Factor
2. Voluntary Separation Rate
3. Human Capital Value
4. Human Capital ROI
5. Total Compensation Revenue Percent
6. Total Labor Cost Revenue
7. Training Investment Factor
8. Cost per Hire
9. Health Care Costs per Employee
10. Turnover Costs
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategic-people-human-resource-planning-707
Copyright 2014 Haines Center for Strategic Management
Question: What of these 15 best HR practices do we use today in
creating the people edge?
I. Structure
_____ 1. Create a common HR systems framework and terminology on Strategic HR
Management.
_____ 2. Create a successful Executive/Employee Development Board(s) and processes.
_____ 3. Develop and implement an HR Department Strategic Plan.
II. Content
_____ 4. You win the game on hiring/selection
_____ 5. With limited development funds, the key to organizational success is a
leadership development system. Focusing first on the skills of trainer–coach–facilitator–
influencer...and self-mastery.
_____ 6. Match up individual needs and organizational needs through tying succession
planning and development to career and Strategic Life Planning.
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategic-people-human-resource-planning-707
Copyright 2014 Haines Center for Strategic Management
List the practices within the key areas below where
your organization needs to place greater attention in
its people strategies.
Area 1 Acquiring the Desired Workforce
Area 2 Engaging the Workforce
Area 3 Organizing High Performance Teams
Area 4 Building a Learning Organization
Area 5 Facilitating Cultural Change
Area 6 Collaboration With Stakeholders
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategic-people-human-resource-planning-707
Copyright 2014 Haines Center for Strategic Management
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategic-people-human-resource-planning-707
Copyright 2014 Haines Center for Strategic Management
Tied to Strategic Planning
Performance Appraisals
must be tied to support ...
#1
Your organization's Core Strategies
(i.e., results)
#2
Your organization's Core Values
(i.e., behaviors)
and #3
Their own learning and growth
(i.e., career development)
(If you are serious about your Strategic Plan)
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategic-people-human-resource-planning-707
Copyright 2014 Haines Center for Strategic Management
*The people management practices of any organization should be viewed
as a system of People Flow from hiring, through their careers, and
through retirement and/or termination.
*Making this all happen is the responsibility of senior management;
usually best done through an Employee Development Board.
*It focuses solely on this People Flow and “creating people as a
competitive business advantage in the marketplace.”
“Invest in Your People First”
This document is a partial preview. Full document download can be found on Flevy:
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Copyright 2014 Haines Center for Strategic Management
3.Management of Each EDB
• Chair
- Senior officer responsible for stewardship of area
- Manage the EDB
- Links to higher level EDB
- Responsible for EDB decisions/actions/follow-up
• Members
- Direct reports of each Chair
- Responsible for succession presentations
- Must wear a corporate hat in the meetings for them to be successful
- Represent their employees as well
This document is a partial preview. Full document download can be found on Flevy:
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Copyright 2014 Haines Center for Strategic Management
6.Each year we will conduct a Strategic Management Systems audit and
review, and then update our strategic plan and our annual plans as a
result.
7.Each year we will also conduct an environmental scanning process prior
to our review and audit above.
8.Once our annual plans are developed, we will hold our Large group
Review meeting again—to ensure clarity, agreement and commitment to
it.
9.HR will be responsible to provide quarterly reports on results in “people
management.” Recommendations will be developed jointly with
management each quarter on areas needing improvement.
10. Lastly, HR will partner with Line Management to ensure our planning
for “people management” ensures our people become our competitive
advantage.
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategic-people-human-resource-planning-707
Copyright 2014 Haines Center for Strategic Management
Resulting in:
1. Updating all Personal Development Plans.
2. Updating your Strategic Leadership Development System.
3.Clarifying your annual planning budgeting and Leadership Development priorities
for next year.
4.Problem solving any issues raised in either goal.
5.Setting in place next year's Annual Plan, Leadership Development priorities and
Strategic Change Management Process.
6.Refining your Leadership Development Board's process/focus.
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/strategic-people-human-resource-planning-707
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Strategic People / Human Resource Planning

  • 1. Copyright 2014 Haines Center for Strategic Management
  • 2. Copyright 2014 Haines Center for Strategic Management Human resources are probably the last great cost (investment?) that is relatively unmanaged and un-reported/un-measured. BOTH !! This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategic-people-human-resource-planning-707
  • 3. Copyright 2014 Haines Center for Strategic Management Companies using Best People Practices show both A Higher Degree of Productivity and Stronger Market PerformanceThis document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategic-people-human-resource-planning-707
  • 4. Copyright 2014 Haines Center for Strategic Management 1. Business Partner and Leader 2. Strategic Focus 3. An External Focus 4. Value-Added Approach 5. HR as a Change Agent 6. HR Staffing Structure and Ratios 7. Cost Reduction/Self Service 8. Use of Technology 9. Integrating People Practices to Business Direction 10. Partnerships & Outscourcing This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategic-people-human-resource-planning-707
  • 5. Copyright 2014 Haines Center for Strategic Management This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategic-people-human-resource-planning-707
  • 6. Copyright 2014 Haines Center for Strategic Management Scanning and analysis of the environment to ensure strategic, business and people related business issues are identified. The four components of the Scanning Process: 1. The Company’s Business Strategic Direction (from the Corporate Strategic Plan) 2. The Company’s Core Organizational Values (from the Corporate Strategic Plan) 3. Stakeholder Expectations 4. External Environmental Trends and Issues that Impact the Future of the Company’s Human Resources This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategic-people-human-resource-planning-707
  • 7. Copyright 2014 Haines Center for Strategic Management Key Components (FOR BUSINESS SUCCESS) • The Company’s People Vision • Human Resource Function’s Mission • Future People Competencies Needed • Organizational Roles for Human Resources This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategic-people-human-resource-planning-707
  • 8. Copyright 2014 Haines Center for Strategic Management This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategic-people-human-resource-planning-707
  • 9. Copyright 2014 Haines Center for Strategic Management 1. Revenue Factor 2. Voluntary Separation Rate 3. Human Capital Value 4. Human Capital ROI 5. Total Compensation Revenue Percent 6. Total Labor Cost Revenue 7. Training Investment Factor 8. Cost per Hire 9. Health Care Costs per Employee 10. Turnover Costs This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategic-people-human-resource-planning-707
  • 10. Copyright 2014 Haines Center for Strategic Management Question: What of these 15 best HR practices do we use today in creating the people edge? I. Structure _____ 1. Create a common HR systems framework and terminology on Strategic HR Management. _____ 2. Create a successful Executive/Employee Development Board(s) and processes. _____ 3. Develop and implement an HR Department Strategic Plan. II. Content _____ 4. You win the game on hiring/selection _____ 5. With limited development funds, the key to organizational success is a leadership development system. Focusing first on the skills of trainer–coach–facilitator– influencer...and self-mastery. _____ 6. Match up individual needs and organizational needs through tying succession planning and development to career and Strategic Life Planning. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategic-people-human-resource-planning-707
  • 11. Copyright 2014 Haines Center for Strategic Management List the practices within the key areas below where your organization needs to place greater attention in its people strategies. Area 1 Acquiring the Desired Workforce Area 2 Engaging the Workforce Area 3 Organizing High Performance Teams Area 4 Building a Learning Organization Area 5 Facilitating Cultural Change Area 6 Collaboration With Stakeholders This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategic-people-human-resource-planning-707
  • 12. Copyright 2014 Haines Center for Strategic Management This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategic-people-human-resource-planning-707
  • 13. Copyright 2014 Haines Center for Strategic Management Tied to Strategic Planning Performance Appraisals must be tied to support ... #1 Your organization's Core Strategies (i.e., results) #2 Your organization's Core Values (i.e., behaviors) and #3 Their own learning and growth (i.e., career development) (If you are serious about your Strategic Plan) This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategic-people-human-resource-planning-707
  • 14. Copyright 2014 Haines Center for Strategic Management *The people management practices of any organization should be viewed as a system of People Flow from hiring, through their careers, and through retirement and/or termination. *Making this all happen is the responsibility of senior management; usually best done through an Employee Development Board. *It focuses solely on this People Flow and “creating people as a competitive business advantage in the marketplace.” “Invest in Your People First” This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategic-people-human-resource-planning-707
  • 15. Copyright 2014 Haines Center for Strategic Management 3.Management of Each EDB • Chair - Senior officer responsible for stewardship of area - Manage the EDB - Links to higher level EDB - Responsible for EDB decisions/actions/follow-up • Members - Direct reports of each Chair - Responsible for succession presentations - Must wear a corporate hat in the meetings for them to be successful - Represent their employees as well This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategic-people-human-resource-planning-707
  • 16. Copyright 2014 Haines Center for Strategic Management 6.Each year we will conduct a Strategic Management Systems audit and review, and then update our strategic plan and our annual plans as a result. 7.Each year we will also conduct an environmental scanning process prior to our review and audit above. 8.Once our annual plans are developed, we will hold our Large group Review meeting again—to ensure clarity, agreement and commitment to it. 9.HR will be responsible to provide quarterly reports on results in “people management.” Recommendations will be developed jointly with management each quarter on areas needing improvement. 10. Lastly, HR will partner with Line Management to ensure our planning for “people management” ensures our people become our competitive advantage. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategic-people-human-resource-planning-707
  • 17. Copyright 2014 Haines Center for Strategic Management Resulting in: 1. Updating all Personal Development Plans. 2. Updating your Strategic Leadership Development System. 3.Clarifying your annual planning budgeting and Leadership Development priorities for next year. 4.Problem solving any issues raised in either goal. 5.Setting in place next year's Annual Plan, Leadership Development priorities and Strategic Change Management Process. 6.Refining your Leadership Development Board's process/focus. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/strategic-people-human-resource-planning-707
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