2. client profile
• a major international player in Insurance & financial products.
• experienced in handling new fit outs and refurbishments.
• present in more than 60 countries
• over 500 international companies
• over 85,000 employees
• over 70 millions clients worldwide
• the Group's own sales network employs more than 100,000
people
• more than € 400 billion worth of assets
• a property portfolio worth more than € 24 billion
3. project facts
• Area of fit out: 665 m2
• Headcount: 60 staff (11.08 m2/head)
• Cost of fit out: 3.2 mio (aed 4812/m2)
• Pre contract period-(phase 1): 1.5 months-July 2010
• Execution period: 1.5 months
• Pre contract period (phase 2): 0.5 month Jan 2011
• Execution period: 3 months aprx – May 2011
• Rectification period: 3 months aprx- June 2011
• Overall timeline: July 2010-June 2011
• Competition: Not much
• Scope of work: Turn key design and build
• ARI capability experience: well versed
• Design team: Chaitali, Faruk
• Sales team: Hameed, Roy
• Engg team: Vijay Kadam, Asad
• Client team: Mr.Girish Kulkarni-GM, Mr.Shaji
20. challenges
• Density & too many space requirements
• Site parameters
• Client aspirations of look and feel
• ARI Product mix & availability
• Authority approvals
• Internal co-ordination
21. pre contract process
• Space planning
• Concept design intent
• Estimation-fit out and furniture
• Commercial bid
• Contract administration
28. post contract and pre execution
process
• Team formation
• Project planning
• Landlord submissions
• Authority approvals
• Shop drawings-group companies & vendors
• Procurements-fit out & furniture
35. key learnings
• Space utilization
• Client communication-channels & assimilation
• Blind spots in the recipe
• Value engineering & product mix
• Vendor control
• QA/QC
• Passive preparations
• Rectifications & solutions
• Client behavior & relative evolution
36. thank you..!
• Hope you leave wiser about design projects
• Become more sympathetic and symbiotic with designers,
estimators & clients
• Listen better to clients and convey designers &
estimators about aspirations of the project
• Devise the internal control for effective co-ordination
within ARI departments & group companies
• Eliminate blind spots & rude surprises
• Be astute at problem solving, people skills & think lateral
• Control losses and make better profits with a happy
client.