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    U.S. Department of
             Education
Program Integrity Rules
                               Presentation to
               FIU Communications Committee
              On Misrepresentation Prohibitions
                             January 19, 2012


                         Presented by: Leyda Benitez
                       University Compliance Officer
2

         Program Integrity Rules:
      Requirements of the Regulation
 As a recipient of Title IV financial aid funds, FIU must comply
  with the U.S. Department of Education Program Integrity
  Rules

 These Rules are designed to strengthen the integrity of the
  federal student aid program and ensure that taxpayer funds
  are used appropriately

 Most regulatory requirements were due for implementation as
  of July 1, 2011

 A work group of diverse University representatives met
  through 2011 to discuss the impact of these regulations,
  assess our compliance readiness, and assist in the
  implementation of these new requirements
3

                           Program Integrity Rules:
                          Members of the Work Group
         Name                                Title                         Extension                    Email
Irma Becerra-Fernandez     Vice Provost, Academic Affairs              7-2151; 7-2152   Irma.Fernandez@fiu.edu



Elizabeth Bejar            Vice Provost, Academic Planning and         7-1796; 7-2151   elizabeth.bejar@fiu.edu

                           Accountability
Leyda Benitez              University Compliance Officer and           7-2216; 7-2310   Leyda.Benitez@fiu.edu

                           Associate Vice President, Interim Privacy
                           Officer
Isis Carbajal de Garcia    Deputy General Counsel                      7-2103           Isis.Carbajal_De_Garc@fiu.edu


Jeffery Gonzalez           Associate Vice President, Planning and      7-2731           jeff.gonzalez@fiu.edu

                           Institutional Effectiveness
Jaffus Hardrick            Vice President, Human Resources             7-2190           Jaffus.Hardrick@fiu.edu


Steven Kelly               Interim Associate Vice President,           7-1105; 7-3833   Steven.Kelly@fiu.edu

                           Enrollment Services
Tonja Moore                Associate Vice President, Academic          7-2168; 7-6044   tonja.moore@fiu.edu

                           Affairs
Joseph Riquelme            Director, FIU Online                        7-8490; 7-3630   Joseph.Riquelme@fiu.edu


Barry Taylor               Director, Office of Undergraduate           7-3833           Barry.Taylor@fiu.edu

                           Admissions
Francisco Valines          Director, Financial Aid                     7-2333; 7-7272   Francisco.Valines@fiu.edu


Terry Witherell            Vice President, External Relations          7-2319; 7-0271   Theresa.Witherell@fiu.edu


JoAnn Bova                 Assistant Director, University              7-0002           Joann.Bova@fiu.edu

                           Compliance and Paralegal
4
           Program Integrity Rules: Allocation of
         Responsibilities Per Subject Matter Area(s)
Item #   Description                                            Responsible Person
1        State Authorization – Distance Learning                Joseph Riquelme
                                                                Joyce Elam
2        Incentive Compensation                                 Tonja Moore & Jaffus Hardrick
3.       Credit Hours Definition                                Elizabeth Bejar
4.       Prohibition on Misrepresentation                       Terry Witherell
5.       Gainful Employment                                     Elizabeth Bejar
                                                                Jeff Gonzalez
6.       Evaluating High School Diploma Validity                Barry Taylor
                                                                Jeff Gonzalez
7.       Written Agreements Between Institutions                Elizabeth Bejar
                                                                Office of the General Counsel
8.       Satisfactory Academic Progress                         Elizabeth Bejar
                                                                Francisco Valines
9.       Retaking Coursework                                    Elizabeth Bejar
                                                                Francisco Valines
10.      Ability to Benefit 6 Hour Rule                         Elizabeth Bejar
                                                                Francisco Valines
11.      FAFSA Verification                                     Elizabeth Bejar
                                                                Francisco Valines
12.      Return of Title IV Funds                               Francisco Valines
13.      Timeliness/Method: Books and Supplies                  Jeff Gonzalez
                                                                Francisco Valines
14.      State Complaint Process (Florida Board of Governors)   Leyda Benitez
5




                   Today’s Goals:

 Discuss the prohibition on misrepresentation and raise
  your level of awareness to enable you to identify
  potential issues

 Present to you FIU’s Implementation Plan including the
  new Publication Guidelines developed by External
  Relations

 Request your feedback on additional steps we should
  take as an institution to ensure continued compliance
  with these regulatory requirements
6



Specifically, we will set out to understand:
 The U.S. DOE’s role in enforcing these regulations and
  potential sanctions for violations

 Definition of “misrepresentation” and “substantial
  misrepresentation”

 The individuals/entities who are able to make
  “institutional representations”

 The potential recipients of this information that make
  the representation actionable

 Types of representations that fall within the regulations
7

U.S. Department of Education’s role in
      enforcing these regulations
 Upon determination, after reasonable notice and
  opportunity for a hearing, that an eligible institution
  has engaged in substantial misrepresentation of the
  nature of its educational program, its financial charges,
  or the employability of its graduates, the Secretary may
  suspend or terminate the eligibility status for any or all
  programs under this title of any otherwise eligible
  institution (may also impose a civil penalty up to
  $25,000 per misrepresentation)

 20 U.S.C. § 1094(c)(3)
Misrepresentation/Substantial                            8


             Misrepresentation: Definitions
 The PIR expand upon the definition of misrepresentation 34 CFR
  §§668.71-668.75

 Misrepresentation defined as:
   Any false, erroneous or misleading statement an eligible
    institution, one of its representatives, or any ineligible
    institution, organization, or person with whom the eligible
    institution has an agreement to provide educational programs,
    or to provide marketing, advertising, recruiting or admissions
    services makes directly or indirectly to a student, prospective
    student, or any member of the public, or to an accrediting
    agency, to a State agency, or to the Secretary

   A statement is any communication made in writing, visually,
    orally, or through other means
Misrepresentation/Substantial                      9



   Misrepresentation: Definitions (Cont’d)
 A misleading statement includes any statement that
  has the likelihood or tendency to deceive or confuse
  (Not a false or erroneous statement, but “likelihood”
  or “tendency”)

 Misrepresentation includes the dissemination of
  student endorsement or testimonial given either under
  duress or as a requirement for the student to
  participate in program

 Substantial misrepresentation: Any misrepresentation
  on which person to whom it was made could
  reasonably be expected to rely, or has reasonably
  relied, to that person’s detriment
10


      Misrepresentation “Actors”
   Who may make the
                                        To Whom?
   misrepresentation?

• Eligible institution (FIU)       • A student
• FIU representative               • A prospective
• Ineligible institution,            student
  organization or person with      • Any member of the
  whom FIU has agreement to
   • provide educational
                                     public
      programs, or                 • An accrediting
   • provide marketing,              agency
      advertising, recruiting or   • A State agency
      admissions services          • The Secretary
11



         Misrepresentation Types
 Misrepresentation types are those related
  to:

  Nature of educational program

  Nature of financial charges

  Employability of graduates
12

  Nature of Educational Program-Any false,
erroneous or misleading statement regarding:
 Type, source, nature and extent of its institutional,
  programmatic, or specialized accreditation

 Whether a student may transfer course credits and
  conditions to accept such credits

 Whether successful completion of a course of study
  qualifies a student
       For acceptance to a labor union or similar organization
       Governmental licensure exam or nongovernmental
        certification required as precondition of employment

 Requirements for successfully completing course of
  study including grounds for terminating enrollment
13


  Nature of Educational Program-Any false,
erroneous or misleading statement regarding:

 Whether the courses are recommended or have been
  the subject of unsolicited testimonials or endorsements

 Its size, location, facilities, or equipment

 Availability, frequency, and appropriateness of courses
  and programs to employment objectives

 Nature, age, and availability of training devices and
  equipment

 Number, availability, and qualifications, including
  training and experience, of its faculty and other
  personnel
14


   Nature of Educational Program-Any false,
 erroneous or misleading statement regarding:

 Availability of part-time employment or other forms of
  financial assistance

 Nature and availability of any tutorial or specialized
  instruction, guidance and counseling, or other
  supplementary assistance it will provide its students
  before, during or after the completion of a course

 Nature or extent of any prerequisites established for
  enrollment in any course
15

  Nature of Educational Program-Any false,
erroneous or misleading statement regarding:

 Subject matter, content of course of study, or any other
  fact related to the degree or other credential awarded,
  or to be awarded, to the student upon completion of
  course of study

 Whether the academic, professional, or occupational
  degree that will be conferred has been authorized by
  the appropriate State educational agency (note that
  affirmative disclosure may be required in advertising or
  promotional materials when the degree has not been
  authorized)

 Matters to be disclosed under 34 CFR §§ 668.42 and
  668.43
16

    Nature of Financial Charges-Any false,
erroneous or misleading statement regarding:
 Offers of scholarships

 Whether a particular charge is the customary charge

 Availability or nature of financial assistance offered,
  including a student’s responsibility to repay any loans,
  regardless of whether the student is successful in
  completing the program or obtaining employment

 Student’s right to reject any particular type of financial
  aid or assistance, or whether the student must apply for
  a particular type of financial aid, such as financing
  offered by the institution
17

    Employability of Graduates-Any false,
erroneous or misleading statement regarding:
 Institution’s relationship with any organization,
  employment agency, or other agency providing
  authorized training leading directly to employment

 Institution’s plans to maintain a placement service for
  graduates or otherwise assist its graduates in obtaining
  employment

 Institution’s knowledge about the current or likely
  future conditions, compensation, or employment
  opportunities in the industry or occupation

 Government job market statistics in relation to the
  potential placement of its graduates
18

    Employability of Graduates-Any false,
erroneous or misleading statement regarding:
 Whether employment is being offered by the institution
  or that a talent hunt or contest is being conducted,
  including, but not limited to, through the use of phrases
  such as “Men/women wanted to train for….,” “Help
  Wanted,” “Employment,” or “Business Opportunities”

 Other requirements generally needed to be employed,
  such as commercial driving licenses, license to carry
  firearms, and failing to disclose factors that would
  prevent an applicant from qualifying for such
  requirements, such as an existing prior criminal record
  or preexisting medical conditions
19




     Recent Cases & Enforcement Actions

 August 2011: U.S. and four states, including Florida sue
  the Education Management Corporation (EMC) seeking
  $11 Billion Dollars

 Lawsuit alleges EMC illegally paid recruiters based on
  the number of students signed up and fraudulently
  induced the Education Department to make the
  company eligible for more than $11 Billion in federal
  grants and loans since 2003
20


Recent Cases & Enforcement Actions (Cont’d)
  In Florida: The Florida Attorney General’s Office settled
   with Florida Metropolitan University, a for profit school
   accused of misrepresenting transfer value of credits to
   former students

  Under the $99,900 agreement, FMU (which changed its
   name to Everest University on 11/5/07) says it will
   maintain a “transfer center” and work out transfer
   agreements with other colleges and universities
   (Source: National Association for College Admission
   Counseling, Higher Education Act Fraud Alert, Updated
   April 28, 2010)
21



        FIU’s Implementation Plan on the
    Misrepresentation Prohibition Regulations
 University, through its Admissions Office, adheres to Statement of
  Principles of Good Practice (National Association of College Admissions)
   Reinforced on an annual basis to Admissions personnel

 External Relations developed University Publications Guidelines which
  were presented to senior leadership and are now being presented to
  you

 Admissions Office works closely with External Relations in the
  preparation of student recruitment and admissions marketing materials

 Ensure thorough review of all promotional materials/advertising
  (whether website, brochures, TV or radio ads, etc.)

 Educate, Educate, Educate on these new and expanded requirements
22




                    CONCLUSION
 Thank you for your diligent efforts to ensure the
  accuracy of any communication regarding FIU: its
  educational programs, financial charges and
  employability of graduates

 We hereby seek your input regarding additional
  implementation steps we should take as an institution

 We look forward to addressing your questions,
  comments or concerns

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Program integrity rules presentation v3 1 19-12pptx

  • 1. 1 U.S. Department of Education Program Integrity Rules Presentation to FIU Communications Committee On Misrepresentation Prohibitions January 19, 2012 Presented by: Leyda Benitez University Compliance Officer
  • 2. 2 Program Integrity Rules: Requirements of the Regulation  As a recipient of Title IV financial aid funds, FIU must comply with the U.S. Department of Education Program Integrity Rules  These Rules are designed to strengthen the integrity of the federal student aid program and ensure that taxpayer funds are used appropriately  Most regulatory requirements were due for implementation as of July 1, 2011  A work group of diverse University representatives met through 2011 to discuss the impact of these regulations, assess our compliance readiness, and assist in the implementation of these new requirements
  • 3. 3 Program Integrity Rules: Members of the Work Group Name Title Extension Email Irma Becerra-Fernandez Vice Provost, Academic Affairs 7-2151; 7-2152 Irma.Fernandez@fiu.edu Elizabeth Bejar Vice Provost, Academic Planning and 7-1796; 7-2151 elizabeth.bejar@fiu.edu Accountability Leyda Benitez University Compliance Officer and 7-2216; 7-2310 Leyda.Benitez@fiu.edu Associate Vice President, Interim Privacy Officer Isis Carbajal de Garcia Deputy General Counsel 7-2103 Isis.Carbajal_De_Garc@fiu.edu Jeffery Gonzalez Associate Vice President, Planning and 7-2731 jeff.gonzalez@fiu.edu Institutional Effectiveness Jaffus Hardrick Vice President, Human Resources 7-2190 Jaffus.Hardrick@fiu.edu Steven Kelly Interim Associate Vice President, 7-1105; 7-3833 Steven.Kelly@fiu.edu Enrollment Services Tonja Moore Associate Vice President, Academic 7-2168; 7-6044 tonja.moore@fiu.edu Affairs Joseph Riquelme Director, FIU Online 7-8490; 7-3630 Joseph.Riquelme@fiu.edu Barry Taylor Director, Office of Undergraduate 7-3833 Barry.Taylor@fiu.edu Admissions Francisco Valines Director, Financial Aid 7-2333; 7-7272 Francisco.Valines@fiu.edu Terry Witherell Vice President, External Relations 7-2319; 7-0271 Theresa.Witherell@fiu.edu JoAnn Bova Assistant Director, University 7-0002 Joann.Bova@fiu.edu Compliance and Paralegal
  • 4. 4 Program Integrity Rules: Allocation of Responsibilities Per Subject Matter Area(s) Item # Description Responsible Person 1 State Authorization – Distance Learning Joseph Riquelme Joyce Elam 2 Incentive Compensation Tonja Moore & Jaffus Hardrick 3. Credit Hours Definition Elizabeth Bejar 4. Prohibition on Misrepresentation Terry Witherell 5. Gainful Employment Elizabeth Bejar Jeff Gonzalez 6. Evaluating High School Diploma Validity Barry Taylor Jeff Gonzalez 7. Written Agreements Between Institutions Elizabeth Bejar Office of the General Counsel 8. Satisfactory Academic Progress Elizabeth Bejar Francisco Valines 9. Retaking Coursework Elizabeth Bejar Francisco Valines 10. Ability to Benefit 6 Hour Rule Elizabeth Bejar Francisco Valines 11. FAFSA Verification Elizabeth Bejar Francisco Valines 12. Return of Title IV Funds Francisco Valines 13. Timeliness/Method: Books and Supplies Jeff Gonzalez Francisco Valines 14. State Complaint Process (Florida Board of Governors) Leyda Benitez
  • 5. 5 Today’s Goals:  Discuss the prohibition on misrepresentation and raise your level of awareness to enable you to identify potential issues  Present to you FIU’s Implementation Plan including the new Publication Guidelines developed by External Relations  Request your feedback on additional steps we should take as an institution to ensure continued compliance with these regulatory requirements
  • 6. 6 Specifically, we will set out to understand:  The U.S. DOE’s role in enforcing these regulations and potential sanctions for violations  Definition of “misrepresentation” and “substantial misrepresentation”  The individuals/entities who are able to make “institutional representations”  The potential recipients of this information that make the representation actionable  Types of representations that fall within the regulations
  • 7. 7 U.S. Department of Education’s role in enforcing these regulations  Upon determination, after reasonable notice and opportunity for a hearing, that an eligible institution has engaged in substantial misrepresentation of the nature of its educational program, its financial charges, or the employability of its graduates, the Secretary may suspend or terminate the eligibility status for any or all programs under this title of any otherwise eligible institution (may also impose a civil penalty up to $25,000 per misrepresentation)  20 U.S.C. § 1094(c)(3)
  • 8. Misrepresentation/Substantial 8 Misrepresentation: Definitions  The PIR expand upon the definition of misrepresentation 34 CFR §§668.71-668.75  Misrepresentation defined as:  Any false, erroneous or misleading statement an eligible institution, one of its representatives, or any ineligible institution, organization, or person with whom the eligible institution has an agreement to provide educational programs, or to provide marketing, advertising, recruiting or admissions services makes directly or indirectly to a student, prospective student, or any member of the public, or to an accrediting agency, to a State agency, or to the Secretary  A statement is any communication made in writing, visually, orally, or through other means
  • 9. Misrepresentation/Substantial 9 Misrepresentation: Definitions (Cont’d)  A misleading statement includes any statement that has the likelihood or tendency to deceive or confuse (Not a false or erroneous statement, but “likelihood” or “tendency”)  Misrepresentation includes the dissemination of student endorsement or testimonial given either under duress or as a requirement for the student to participate in program  Substantial misrepresentation: Any misrepresentation on which person to whom it was made could reasonably be expected to rely, or has reasonably relied, to that person’s detriment
  • 10. 10 Misrepresentation “Actors” Who may make the To Whom? misrepresentation? • Eligible institution (FIU) • A student • FIU representative • A prospective • Ineligible institution, student organization or person with • Any member of the whom FIU has agreement to • provide educational public programs, or • An accrediting • provide marketing, agency advertising, recruiting or • A State agency admissions services • The Secretary
  • 11. 11 Misrepresentation Types  Misrepresentation types are those related to:  Nature of educational program  Nature of financial charges  Employability of graduates
  • 12. 12 Nature of Educational Program-Any false, erroneous or misleading statement regarding:  Type, source, nature and extent of its institutional, programmatic, or specialized accreditation  Whether a student may transfer course credits and conditions to accept such credits  Whether successful completion of a course of study qualifies a student  For acceptance to a labor union or similar organization  Governmental licensure exam or nongovernmental certification required as precondition of employment  Requirements for successfully completing course of study including grounds for terminating enrollment
  • 13. 13 Nature of Educational Program-Any false, erroneous or misleading statement regarding:  Whether the courses are recommended or have been the subject of unsolicited testimonials or endorsements  Its size, location, facilities, or equipment  Availability, frequency, and appropriateness of courses and programs to employment objectives  Nature, age, and availability of training devices and equipment  Number, availability, and qualifications, including training and experience, of its faculty and other personnel
  • 14. 14 Nature of Educational Program-Any false, erroneous or misleading statement regarding:  Availability of part-time employment or other forms of financial assistance  Nature and availability of any tutorial or specialized instruction, guidance and counseling, or other supplementary assistance it will provide its students before, during or after the completion of a course  Nature or extent of any prerequisites established for enrollment in any course
  • 15. 15 Nature of Educational Program-Any false, erroneous or misleading statement regarding:  Subject matter, content of course of study, or any other fact related to the degree or other credential awarded, or to be awarded, to the student upon completion of course of study  Whether the academic, professional, or occupational degree that will be conferred has been authorized by the appropriate State educational agency (note that affirmative disclosure may be required in advertising or promotional materials when the degree has not been authorized)  Matters to be disclosed under 34 CFR §§ 668.42 and 668.43
  • 16. 16 Nature of Financial Charges-Any false, erroneous or misleading statement regarding:  Offers of scholarships  Whether a particular charge is the customary charge  Availability or nature of financial assistance offered, including a student’s responsibility to repay any loans, regardless of whether the student is successful in completing the program or obtaining employment  Student’s right to reject any particular type of financial aid or assistance, or whether the student must apply for a particular type of financial aid, such as financing offered by the institution
  • 17. 17 Employability of Graduates-Any false, erroneous or misleading statement regarding:  Institution’s relationship with any organization, employment agency, or other agency providing authorized training leading directly to employment  Institution’s plans to maintain a placement service for graduates or otherwise assist its graduates in obtaining employment  Institution’s knowledge about the current or likely future conditions, compensation, or employment opportunities in the industry or occupation  Government job market statistics in relation to the potential placement of its graduates
  • 18. 18 Employability of Graduates-Any false, erroneous or misleading statement regarding:  Whether employment is being offered by the institution or that a talent hunt or contest is being conducted, including, but not limited to, through the use of phrases such as “Men/women wanted to train for….,” “Help Wanted,” “Employment,” or “Business Opportunities”  Other requirements generally needed to be employed, such as commercial driving licenses, license to carry firearms, and failing to disclose factors that would prevent an applicant from qualifying for such requirements, such as an existing prior criminal record or preexisting medical conditions
  • 19. 19 Recent Cases & Enforcement Actions  August 2011: U.S. and four states, including Florida sue the Education Management Corporation (EMC) seeking $11 Billion Dollars  Lawsuit alleges EMC illegally paid recruiters based on the number of students signed up and fraudulently induced the Education Department to make the company eligible for more than $11 Billion in federal grants and loans since 2003
  • 20. 20 Recent Cases & Enforcement Actions (Cont’d)  In Florida: The Florida Attorney General’s Office settled with Florida Metropolitan University, a for profit school accused of misrepresenting transfer value of credits to former students  Under the $99,900 agreement, FMU (which changed its name to Everest University on 11/5/07) says it will maintain a “transfer center” and work out transfer agreements with other colleges and universities (Source: National Association for College Admission Counseling, Higher Education Act Fraud Alert, Updated April 28, 2010)
  • 21. 21 FIU’s Implementation Plan on the Misrepresentation Prohibition Regulations  University, through its Admissions Office, adheres to Statement of Principles of Good Practice (National Association of College Admissions)  Reinforced on an annual basis to Admissions personnel  External Relations developed University Publications Guidelines which were presented to senior leadership and are now being presented to you  Admissions Office works closely with External Relations in the preparation of student recruitment and admissions marketing materials  Ensure thorough review of all promotional materials/advertising (whether website, brochures, TV or radio ads, etc.)  Educate, Educate, Educate on these new and expanded requirements
  • 22. 22 CONCLUSION  Thank you for your diligent efforts to ensure the accuracy of any communication regarding FIU: its educational programs, financial charges and employability of graduates  We hereby seek your input regarding additional implementation steps we should take as an institution  We look forward to addressing your questions, comments or concerns