1. Integration
GIP Quality Strategy

2.  Integration is critical for
cultural understanding of
the EP
 Integration creates the
global learning environment
for our EPs and members
 Integration provides the EP
with support through their
experience

3. The Content
Understanding
the issue of
Integration in GIP
Role of Sending
and Hosting
entity in solving
integration issue
Key Activities in
solving the issue
Talent Capacity in
Integration

4. What Our Customers Say about the
Integration Issue
EPs only hear from AIESEC when AIESEC needs something—to move them, to get their
feedback, rather than EPs being integrated into the LC
EPs don’t receive support in integrating with the LC, the community, or the company
EPs meet people when they arrive and are assigned an EP buddy, but they don’t see
these people again and when they ask for help no one helps them

5. Host entities set
expectations on
integration
standards of host
entity
Activities in solving the issue
Set integration
standards
nationally and
locally
Implement
Standard: First
Day of Work
Integration

6. 1. Setting Integration Standards
Nationally and Locally
Integration
Standards
What?
Each LC has standard processes and touchpoints
to integrate GIP EPs
Who?
MC iGIP Delivery responsible and LC iGIP
Delivery Responsible agree on integration
standards nationally and locally
How?
Creating a checklist of activities to run for the
integration of EPs

7. 1. Setting Integration Standards
Nationally and Locally
Suggested content for integration checklist
# of EPs per EP buddy
Events EPs can/should attend: LC
meetings, LC events, national conferences
and events
JD of EP buddy and how often EP buddies
should interact with EPs (minimum)
Cultural Integration provided to the EP
(sessions for cultural orientation, city
understanding, etc)

8. 2. Host Entities Setting Expectations on
Integration Standards of Host Entity
Setting
Expectations
for
Integration
What?
EP and the EP Buddy in the Host Entity agree on
integration expectations
Who?
EP buddy understands EP’s expectations of
integration
How?
Meeting to share integration standards with EPs
and confirm or decline any of the EPs’ additional
expectations. Tracking of EP’s integration
expectations during delivery

9. 2. Host Entities Setting Expectations on
Integration Standards of Host Entity
Suggested content for integration expectations setting
Check if the EP has additional expectations:
• Events they want to attend, and how often
• Other ways they’d like to be integrated
• How often they expect to be contacted by the EP buddy
Integration
Expectations
to Set (can be
1-on-1
meeting with
EP or a
seminar with
multiple EPs)
Share your LC’s integration standards with the EPs:
• who their EP buddy is
• the EP buddy’s JD
• # of EPs their buddy will receive
• the events the EP can attend
• the integration activities your LC will deliver
Confirm, Decline, and Track EPs’ Expectations:
• Accept the EPs’ expectations that are reasonable and decline the expectations you
cannot deliver
• Record the expectations you’ve agreed on in a tracker the VP can use to track
integration

10. 3. First Day of Work Standards
Standards
Implementation:
First Day of Work
What?
A representative of AIESEC accompanies the EP
to the place/organisation of work on the first day
of the internship.
Who?
Project Team Leader or Team Member who is
responsible for the TN Account Management.
How?
Preparing checklist or guide during the first day
orientation for the purpose of expectation
settings

11. 3. First Day of Work Standards
Suggested content and criteria for checklist
Purpose of Company,
Team, and Role
JD explanation and
clarification
Timeline of Activities
Goals of the Company
and Team
Area of Responsibilities
Key Activities
Agenda of activities
during the internship
Working Condition and
HR Policies
Working Hours
Vacation Policy
Compensation process
Meeting Supervisor and
Team

12. Role of Sending MC
Set expectations
with partner
entities about
the integration
your EPs need
Educate sending
LCs to make sure
EPs meet with their
EP buddies to
understand the
integration
standards before
realization

13. Role of Sending LC
Have EPs meet with
their EP buddies to
understand
integration
standards between
match and
realization
Monitor that EPs are
receiving the
integration they were
promised and
address any issues
with the EP buddy

14. Role of Hosting MC
Set minimum
national
integration
standards and
guide LCs in
adding any
standards they
need to
Ensure all TNs
have EP buddy
assigned with
clear EP buddy
JD
Create first
day of work
agenda for
LCs to use
Ensure LCs set
expectations
with their EPs
on integration

15. Role of Hosting LC
Finalize LC’s
integration
standards for
all EPs
Assign EP
buddy to
all TNs
Hold 1-on-1
meetings or
webinars with all
incoming EPs to
confirm integration
expectations
Confirm first
day of work
agenda with
the TN-taker
Track delivery
of integration
expectations
to each EP

16. Talent Capacity in JD Implementation

17. HOW?
STEP 1:
Plan for Capacity
for Quality and
clear education
content + messages
STEP 2:
Structure, JD and
KPI in different LC
Volumes in iGIP
STEP 3:
Deliver education
and measure
progress

18. STEP 1: Plan for Capacity for Summer
Use the TM Planning tool to plan

19. STEP 1: Plan for Capacity for Summer
Here enter number
of interns/EPs one
member can deliver
Eg: 1 member – 3
EPs

20. STEP 1: Plan for Capacity for Summer
That number from slide 2
will multiply with Re goal
you enter for the quarter
so you know how many
members are needed for
delivery in each
programme

21. STEP 2: Create structures for quality delivery
Structures by
Volume of
Realizations the LC
does
Customize your
structures for the
fruit peak if needed

22. STEP 2:Structure of an iGIP team to ensure quality with
quantity
REFER TO CAPACITY for Quality
IMPLEMENTATION – iGIP PPT (For structures by
LC Volume)

23. Step 2: JD of members in a quality team
JD of Delivery members in the team
During Raising period During Matching period During Realization
• Ensure clear and high
quality JD in a specific
product
• Clear expectation setting
with company about role
of EP, salary and
duration of internship
• Visa Support (The key issue
is Eps want MORE and
ACCURATE information
about the process and
documents related to visa)
• As soon as matches are
confirmed start working on
accommodation
• By now accommodation
should be confirmed and
ready
• Arrange for EP Pick up and
integration into the LC and
city
• Trainee Buddy assigned for
EP
• Induction meeting with
EP and company

24. iGIP L&D for
Quality

25. Principles
The right
message/content
Always message quality with growth or quality driving growth
Quality is embedded into all stages of exchange flow (not just
realized)
Quality education is given to all exchange teams however every
member in the entity is aware of this and wants to deliver it

26. CONTENT PROFILE/TARGET
POSSIBLE
CHANNELS
POSSIBLE
TIMELINE
Raising with the
right JD, EP
Profile and for
the right
countries
Focus LCs for iGIP –
Customize by sub product
LCVPs – knowledge
TLs and team members –
training of how to sell
Virtual trainings, GIP
Newsletters and videos
Weekly calls with focus LCs
VPs and TLs
MAY!!
How to use AND
measure NPS –
Link it to KPI of
delivery teams
For LCVPs and Team
Leaders of ALL LCs
Virtual channels,
conferences, LC Visits May
Detractor issues
– how to
eliminate them,
who is involved,
what synergy is
needed, what
action steps to
take
Focus LCs for iGIP, LCVP
iGIP, LCVP TM
Virtual channels, LC
Coaching visits, conferences May and June
Quality delivery
at realized stage

27. CONTENT PROFILE/TARGET
POSSIBLE
CHANNELS
POSSIBLE
TIMELINE
EP Integration
for iGIP EPs
LCVP iGIP, TL and Team
members for iGIP
Virtual and Physical June and July
Effective AIESEC
support to EP
for anything to
do with logistics
or JD/with the
company
LCVP iGIP, TL iGIP Virtual and Physical June and July
Visa
information and
support
LCVP iGIP, LCVP
Finance
Virtual May-July
iGIP side should be aware of oGIP process and how to prepare
Eps virtually (As a start of EP Integration even before the
realization)