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                                                                 UNITED STATES: INSTITUTIONAL
                                                                 Institutional delivered record sales in
                                                                 2005, growing 7%, thanks to new
                                                                 business gains, increased market
                                                                 penetration and successful new product
                                                                 launches. The division also implemented
                                                                 comprehensive cost-saving initiatives to
                                                                 help offset substantial rises in raw
                                                                 material and fuel costs.




 Ecolab
                                                                 HIGHLIGHTS
                                                                 • Launched the highly successful
                                                                   360º of Protection program, which
                                     2005                          dramatically increases food safety,
                                                                   operating efficiency, guest satisfaction
                                     REVIEW OF                     and employee safety for Ecolab’s
                                                                   foodservice, hospitality and long-term
                                     OPERATIONS                    care customers.
                                                                 • Entered into a strategic alliance with
                                                                   Minnesota-based Pentair, Inc., a
                                                                   provider of industry-leading water
                                     Innovative solutions.         purification solutions, including
                                     Reliable results.             Everpure® water filtration and
                                                                   conditioning systems, thus enhancing
                                     Clearly, Ecolab delivers.     Ecolab’s ability to develop and market
                                     Our business units            water management solutions in its
                                                                   core account base.
                                     consistently provide        • Introduced a slate of new products
                                                                   and services, including EcoLogic, a
                                     our customers with the        new line of cleaners that includes
                                     right products, systems       products certified by Green Seal as
                                                                   meeting its environmental standards
                                     and service expertise         and features less packaging to reduce
                                     to help streamline their      waste, Pathways Solid Drain Sanitizer,
                                                                   a drain treatment program, and Oasis
                                     operations. Ecolab is         146 Multi-Quat Sanitizer, a food
                                                                   contact hard surface sanitizer.
                                     clearly committed to        • Successfully integrated the Daydots
                                     being a trusted partner       acquisition and leveraged its food
                                                                   safety product line for the foodservice
                                     for every customer,           and restaurant segments globally.
                                     every day.                  • Strengthened its sales-and-service
                                                                   infrastructure with enhanced training
                                                                   programs, a new e-learning platform
                                                                   and service automation.
                                     The following is a
                                     detailed summary of         OUTLOOK
                                                                 Institutional plans to leverage its proven
                                     2005 and outlook for        programs to drive expanded growth in
                                     2006 from each of our       2006. This growth is expected to be
                                                                 driven primarily by delivering more
                                     core businesses.            superior product and service solutions
                                                                 to existing accounts, new account gains,
                                                                 new product launches including a
                                                                 next-generation warewashing program,
                                                                 new water management solutions, and
                                                                 sales force additions.

     | Ecolab | Annual Report 2005
14
PROFESSIONAL PRODUCTS
                                            PEST ELIMINATION
KAY
Kay achieved another year of                                                              Professional Products sales rose 2% in
                                            Pest Elimination posted another year
                                                                                          2005, fueled by new product offerings,
double-digit growth, increasing sales       of double-digit sales growth in 2005,
                                                                                          effective utilization of the Circle the
                                            increasing 12%, driven by strong
1 1%, with continued strong
                                                                                          Customer strategy, and a strong focus
                                            performances in all of its market
performances across its markets. Kay
                                                                                          on the retail market segment.
                                            segments. These gains were led by
also streamlined processes and drove
                                            government, food and beverage, and
costs out of its operations to further
                                            non-food retail sectors.
enhance and drive its aggressive
growth goals.




                                            HIGHLIGHTS                                    HIGHLIGHTS
HIGHLIGHTS
                                            • Introduced successful new tools,            • Solidified its retail floor care presence
• Continued to serve as principal driver
                                              including the Allur-Ring Pheromone
  of the enhanced MarketGuard                                                               through participation in the cross-
                                              Pad for cockroach control, the                divisional MarketGuard program and
  program, which combines the best in
                                              Electronic Duster, a metering tool for        the aggressive marketing and
  food safety, pest elimination and floor
                                                                                            successful launch of the Bright FX
                                              dispensing dust-type insecticides, and
  care to enable food retail customers
                                              Protector System, a family of                 High Performance Floor Care System,
  to complete the cleaning and
                                              products that improve the safety and          which provides exceptional gloss and
  sanitation circle.
• Introduced Q-Sure Towels, featuring         efficiency of Ecolab’s service                durability in high-traffic areas.
                                                                                          • Introduced the GlossTek line of
  patented QuatSmart technology,              specialists.
                                            • Added two new sales training                  premium ultra-durable floor finishes,
  which help maintain more constant
                                              programs that are driving increased           offering exceptional durability and
  quat sanitizer concentration within
                                              sales productivity, as well as a new          high gloss floors for facilities where
  the holding solution, thereby reducing
                                              food retail training program for all          regular burnishing is not feasible,
  health code violations.
• Launched its new Chlorinated                field associates.                             such as patient rooms, nursing
  Cleaner, designed for heavy-protein       • Achieved double-digit sales and               stations and corridors in healthcare
                                              operating income growth in its                and acute care facilities.
  soils common in food retail
                                              EcoSure food safety and quality
  environments, and Coffee Pot                                                            • Entered the stone care market with a
  Cleaner, a high-performance solution        assurance business through major              complete line of stone care products,
                                              account gains, expansion into the             equipment and tools that clean,
  that cleans hard-to-reach buildup and
                                              hospitality segment and increased             restore and protect natural and
  stains without scrubbing.
                                              penetration with existing customers.          manufactured stone floors.
• Gained significant new business by
                                            • Introduced territory routing software
  securing several new corporate
                                              to field associates, which helps            OUTLOOK
  account customers.
                                              improve service efficiency and              Professional Products expects to
                                              response.                                   continue building on the successful
OUTLOOK
                                            • Improved worker and driver safety           foundation of 2005 by partnering with
Kay is primed for further attractive
                                              performance among field associates.         key distributors and large customers, as
growth in 2006 in its markets,
                                                                                          well as leveraging the proven Circle the
propelled by additional corporate
                                            OUTLOOK                                       Customer strategy. In 2006, the division
accounts gains and new product
                                            Pest Elimination’s field service and          plans to continue to strengthen its field
innovations. Kay’s focus on process
                                            sales organizations are well positioned       team to better serve the unique needs
improvement and driving its new
                                            for growth in 2006. Increases in              of large corporate accounts. The
business pipeline should continue to
                                            corporate accounts and better                 division also expects further success in
enhance its position as the market
                                            penetration of existing markets are           the retail market and additional
leader in quickservice and food retail
                                            expected to again drive double-digit          penetration of the healthcare arena
markets.
                                            sales and operating income growth.            through the introduction of new
                                            In addition, programs that further            product innovations.
                                            demonstrate Ecolab’s superior
                                            responsiveness to customer needs
                                            should help fully circle customers and
                                            increase sales within existing accounts.




                                                                                    Ecolab | Annual Report 2005 |                15
HEALTHCARE                                  GCS SERVICE                                TEXTILE CARE
Establishing itself as an industry leader   On the heels of extensive operational      In 2005, Textile Care sales grew 5% and
in infection control, Healthcare enjoyed    improvements, GCS achieved 8% sales        profitability improved. New product
a strong 16% sales increase in 2005 as      growth in 2005 and significantly           offerings, cross-divisional partnerships,
the business further penetrated its core    improved its bottom line. Growth within    highly trained service personnel and
markets and made its first entrance         existing accounts and major corporate      gains in the tunnel washer segment
into the operating room, while              account gains helped drive sales, along    helped drive sales growth, and cost-
simultaneously building its long-term       with a continued emphasis on quality       savings initiatives offset a significant
product pipeline.                           control, associate retention and           increase in raw material prices.
                                            expense-control management.




                                            HIGHLIGHTS                                 HIGHLIGHTS
HIGHLIGHTS
                                                                                       • Introduced full cycle solutions, a
                                            • Picked up business with several large,
• Significantly expanded its presence
                                              multi-unit national corporate account      comprehensive program of products,
  with integrated delivery networks with
                                              customers and laid the foundation for      equipment and service that helps
  the continued success of the
                                              more new business expansion in             commercial laundries economize their
  Asepti-Solid line for convenient,
                                              2006.                                      operations and reduce costs.
  effective instrument cleaning, as well
                                            • Introduced Unitrax, which assists        • Leveraged collaboration with its
  as the introduction of new products
                                              customers in tracking important            European counterparts to develop the
  and technologies.
                                              information regarding their kitchen        industry’s most experienced and
• Successfully entered the operating
                                              equipment, providing details such as       best-trained service specialists for the
  room market with the launch of
                                              cost per unit and frequency of repair.     tunnel washer segment, resulting in
  Endure 450, a surgical hand
                                            • Continued its aggressive efforts to        good growth.
  antiseptic that provides excellent
                                              enhance customer satisfaction and        • Successfully made key customer gains
  persistent antimicrobial protection
                                              quality while simultaneously               in the healthcare and hospitality
  while maintaining skin health with a
                                              improving associate productivity,          segments.
  combination of moisturizers and
                                              performance and retention.               • Continued working with Ecolab’s
  conditioners.
                                            • Made additional improvements and           Water Care Services Division to bring
• Bolstered its infrastructure through
                                              investments to its service model,          solutions to customers in both the
  growth of its sales-and-service team,
                                              improving service excellence through       wash aisle and wastewater areas.
  and leveraged the Circle the
                                              its quality assurance initiative.
  Customer strategy through key
                                                                                       OUTLOOK
  partnerships for preventive
                                            OUTLOOK                                    Textile Care expects continued growth
  maintenance with other businesses
                                            GCS Service plans to aggressively          in 2006 on the strength of groundwork
  in the Ecolab team.
                                            leverage Ecolab’s Circle the Customer      laid in 2005. While higher raw material
• Achieved ongoing success with its
                                            strategy in 2006 as it continues           prices will present operating challenges,
  established waterless hand hygiene
                                            partnering with sister divisions to help   Textile Care plans to leverage new
  and central sterile processing
                                            drive strong growth. Increases in both     product offerings and effectively utilize
  solutions.
                                            parts and service sales are expected,      its corporate accounts team to expand
                                            building on the momentum generated         business with several large, multi-unit
OUTLOOK
                                            in 2005. The division also plans to        national operators. In addition, the
Healthcare expects another robust year
                                            expand its corporate accounts team as      division will continue its partnership
in 2006 as it builds on investments
                                            it continues to streamline its internal    with other divisions to offer full cycle
made in its sales-and-service force,
                                            operating systems and division-wide        solutions and realize Ecolab’s
differentiated new product and system
                                            infrastructure.                            value-added proposition.
solutions, and innovative research and
development. These effective tools
should be key drivers for Healthcare as
it expects to continue to grow its
business scale and drive strong organic
growth.




                | Ecolab | Annual Report 2005
 16
FOOD & BEVERAGE                              WATER CARE SERVICES                           VEHICLE CARE
Food & Beverage experienced a 9%             Water Care Services increased its             Vehicle Care enjoyed a solid year,
sales increase in 2005, due to the           national presence in 2005 with the            growing sales 12% in 2005, spurred by
successful integration of the Alcide         acquisition of Midland Research               the introduction of new, innovative
acquisition and outstanding perform-         Laboratories Inc., which – along with         products, sales-and-service automation
ance in the dairy and beverage markets.      good organic growth – enabled the             tools and several large account gains.
Global customer relationships were also      division to drive a 34% sales increase.       These results were bolstered by
an impetus for growth for the division,      New products and systems focused on           Ecolab’s ability to offer complete
with several key customers seeking           energy and cost savings added depth           service solutions to its customers.
standardized operations worldwide.           to the division’s product offering.




                                             HIGHLIGHTS                                    HIGHLIGHTS
HIGHLIGHTS
                                                                                           • Introduced Rain-X Online Protectant,
                                             • Integrated Midland Research
• Leveraged the power of Sanova, the
                                               Laboratories Inc., a Kansas-based             the industry’s first complete surface
  revolutionary antimicrobial food
                                               water treatment company, enhancing            protectant used across full-service,
  additive that significantly reduces
                                               Ecolab’s national coverage and                quickservice, self-service and fleet
  pathogens on food surfaces, which is
                                               gaining a strong position in the sugar        markets. This innovative technology
  generating excitement and new
                                               processing market.                            delivers outstanding shine, enhanced
  business in the antimicrobial market.
                                             • Significantly expanded and                    visibility in poor weather, and advanced
• Effectively marketed its value
                                               reorganized its sales team, creating          all-weather protection for multiple
  proposition, emphasizing food safety,
                                               nearly two dozen new territories and          vehicle surfaces.
  time savings and operational
                                               adding scale in areas such as               • Expanded service coverage by adding
  efficiencies to help customer facilities
                                               marketing, finance and R&D.                   sales-and-service associates, and
  run more smoothly.
                                             • Made key investments in sales force           continued developing its strong distri-
• Helped to significantly expand
                                               productivity, including a training            bution network with strategic partners.
  Ecolab’s international business
                                               program based on its value                  • Increased its fleet segment sales using
  through key corporate account gains,
                                               proposition and the addition of tablet        the proven Circle the Customer model
  resulting from its strong global
                                               personal computers for field                  with large corporate accounts.
  customer relationships and the Circle
                                               personnel.                                  • Successfully developed new detail
  the Customer strategy.
                                             • Introduced new products and                   segment sales by building new
• Introduced WPA-1000, a whey
                                               equipment specifically focused on             business around large dealership
  processing additive that prevents
                                               saving energy and reducing costs,             chains as well as local and regional
  mineral deposits and buildup in
                                               including Precision Plus, a                   customers.
  processing equipment, and Eco-Wipe
                                               revolutionary boiler technology, EZ         • Enjoyed strong results in the self-serve
  FCS, a convenient, easy-to-use hard
                                               Blue Controller, an all-in-one cooling        market due to a focus and
  surface sanitizing wipe ideal for
                                               water control system, and ChillerCalc,        revitalization of Westley’s Self-Serve
  cleaning and sanitizing areas where
                                               an efficiency tool for chillers.              product line.
  water use is limited.
                                                                                           • Automated sales-and-service functions
                                             OUTLOOK                                         for field personnel through wireless
OUTLOOK
                                             In 2006, Water Care Services plans to           personal computers and printers,
Food & Beverage expects continued
                                             leverage its strengthened field presence        enabling quicker, more efficient
growth in sales to the dairy and food
                                             to better serve its customers with its          training, enhanced multimedia product
processing markets in 2006. Its
                                             broadened product and service                   launches, and real-time service reports
partnership with Ecolab’s Water Care
                                             offerings. Despite challenges from high         for customer operations.
Services group should offer additional
                                             energy and raw material costs, the
avenues for growth by enhancing
                                             division expects continued growth             OUTLOOK
Ecolab’s complete customer solutions
                                             through aggressive sales efforts, new         Vehicle Care expects continued
for commercial and institutional
                                             program offerings and strategic               attractive growth in 2006. This will be
customers. The division also expects to
                                             acquisitions, as well as further utilizing    driven by new product innovation,
continue to invest in and capitalize on
                                                                                           including developments in the Rain-X,
                                             its cross-selling strategy to enhance
the highly successful Sanova product
                                                                                           Blue Coral and Black Magic product lines,
                                             Ecolab’s integrated customer solutions
line to further penetrate the
                                             to food and beverage, commercial and          as well as by continued expansion in the
antimicrobial food treatment market.
                                             institutional customers.                      detail and fleet segments. The division
                                                                                           also plans to leverage its four-pronged
                                                                                           value-added model, which is based on
                                                                                           advanced technology, superior service,
                                                                                           operational excellence and powerful
                                                                                           marketing programs.

                                                                                     Ecolab | Annual Report 2005 |              17
INTERNATIONAL: EUROPE/MIDDLE EAST/AFRICA                                                  ASIA PACIFIC
                                                                                          Asia Pacific accelerated sales in 2005,
Despite sluggish markets in the larger Western European countries, Europe grew
                                                                                          growing 8% in fixed currency exchange
its business 3% in fixed currency exchange rates, leveraging new products,
                                                                                          rates, turning in strong performances
strengthening its food distributor network, and leveraging the Circle the Customer
                                                                                          throughout the region, most notably in
approach to secure new corporate account customers. Europe also achieved good
                                                                                          China and Australia. The business also
geographical expansion, turning in strong results in Eastern Europe and Turkey.
                                                                                          worked closely with its many customers
Middle East and Africa experienced solid sales growth through customer gains in
                                                                                          in recovery and rebuilding efforts in the
Institutional and Pest Elimination.
                                                                                          aftermath of the Southeast Asia tsunami
                                                                                          that struck the region in December 2004.




                                             • Pest Elimination solidified its strong
HIGHLIGHTS                                                                                HIGHLIGHTS
                                               market position in the United Kingdom
• Institutional secured new corporate                                                     • Introduced new technologies for the
                                               and France, with double-digit sales
  accounts, enjoyed good growth                                                             Food & Beverage market, including
                                               growth from new programs including           Lubodrive AP and Lubodrive ZF,
  through its expanded partnerships
                                               EcoPro for Food & Beverage
  with food distributors and its core                                                       conveyor lubricants that increase
                                               customers and bird protection
  product range, invested in training for                                                   production speeds while reducing
                                               systems for the food retail segment.         bottle tipping, and Advantis, a
  its field organization and successfully
                                             • Middle East and Africa recorded
  partnered with Professional Products                                                      value-added line of clean-in-place
                                               strong gains, led by solid Institutional
  to capitalize on large floor care                                                         detergents that work well in ambient
                                               growth, as well as good results in
  opportunities.                                                                            temperatures, therefore reducing
                                               Turkey and the South African Pest
• Food & Beverage benefited from a                                                          time and energy requirements at
                                               Elimination business.
  pan-European approach, which                                                              bottling facilities.
  resulted in growth gains organically,                                                   • Aggressively entered the retail
                                             OUTLOOK
  with new corporate account                                                                market in East Asia and Japan
                                             Europe expects improved growth in
  customers and via successful                                                              through the cross-divisional
                                             2006, based on its strengthened                MarketGuard program for food
  acquisition integration. Eastern
                                             foodservice distributor network,
  Europe was a source of good growth                                                        retailers.
                                             expanded cross-divisional and
  for the division, as was the                                                            • Accelerated its floor care offering
                                             pan-European efforts, incremental              with the introduction of Wash ’n Walk,
  pharmaceutical market.
                                             additions to its field sales-and-service
• Healthcare strengthened its position                                                      the revolutionary no-rinse floor
                                             force, and introduction of proven
  as market leader in endoscope                                                             cleaner first introduced by
                                             programs including 360º of Protection.
  reprocessing with Sekusept easy, a                                                        Institutional in North America.
                                             Europe also plans to continue to explore
  high-level disinfectant for manual and                                                  • Achieved significant corporate
                                             additional opportunities for geographic
  automatic reprocessing that offers no                                                     account gains, creating a platform
                                             expansion of smaller divisions in 2006.
  activation period, short contact times                                                    for future growth in the region.
  and easy disposal, as well as increased
  focus on hand care disinfectants and                                                    OUTLOOK
  investments in automatic instrument                                                     Asia Pacific plans to continue its
  disinfection.                                                                           attractive performance in 2006. The
• Textile Care growth was driven by                                                       Asia Pacific team expects to leverage
  key corporate account gains that                                                        new product and program introductions
  expanded its market share, as well as                                                   in floor care and lubes to continue to
  a focus on its next generation of water                                                 gain market share in the Institutional
  and energy-saving systems that                                                          and Food & Beverage markets across
  strengthen customers’ bottom line                                                       the region. In addition, the division will
  by reducing natural resource                                                            continue to focus on the high growth
  consumption.                                                                            China market, as well as accelerate
• Professional Products strengthened                                                      development of Ecolab’s new business
  its approach to the retail market,                                                      in India. Asia Pacific also plans to
  drove its innovation portfolio in the                                                   invest in its infrastructure, with key
  Healthcare segment with HealthGuard,                                                    investments in its sales-and-service
  an all-in-one janitorial cleaning system                                                team and in strengthening its supply
  for healthcare facilities, and                                                          chain position to meet the increasing
  strengthened its cross-divisional                                                       customer needs of this growing region.
  approach with Institutional.



                 | Ecolab | Annual Report 2005
 18
CANADA                                       LATIN AMERICA
In 2005, Canada delivered a healthy          Latin America enjoyed another strong
sales performance, rising 8% in fixed        year of double-digit growth across the
currency exchange rates, as solid            region. Sales grew 15% in fixed
performances in its core markets             currency exchange rates, outperforming
benefited from the introduction of new       its previous five years of strong double-
products and programs. These were            digit growth through good gains with
further leveraged by a renewed focus         global accounts, high growth in targeted
on customer satisfaction and                 segments, and success in rolling out
cross-divisional collaboration.              innovative products and solutions.




HIGHLIGHTS                                   HIGHLIGHTS
• Increased its success with both            • Continued to leverage the global and
  independent restaurants and large            regional customer relationships
  chains by leveraging the power of            established through Institutional, Food
  Wash ’n Walk and 360º of Protection          & Beverage, Kay and Europe to
  for foodservice customers, further           accelerate sales growth throughout
  penetrating this core market.                the region.
• Forged a highly successful partnership     • Strengthened growth platforms
  with utility companies to offer              through enhancing the field firepower
  restaurant customers with spray              and productivity, developing total
  heads that reduce energy, water and          solutions to deliver higher value
  sewage costs.                                propositions and targeting high-growth
• Gained market share with building            segments.
  service contractors through the help       • Continued its successful penetration
  of Professional Products’ new                and expansion of the food retail
  GemStar Stratus, a long-lasting,             segment with the cross-divisional
                                               MarketGuard program.
  durable floor finish ideal for high
  traffic areas, as well as strengthened     • Aided growth with flagship technology
  its presence in the retail floor care        upgrades, such as the introduction of
                                               DryExx dry lube for beverage bottling
  segment.
• Added strength to its Pest Elimination       plants, a dry lubricant that eliminates
  service force, as well as emphasizing        the need to use water to dilute the
  and increasing divisional employee           lubricant, resulting in less soil buildup,
  safety through dynamic safety                no slime formation, and no water or
  programs.                                    lubricant dripping on the floor, thereby
                                               increasing productivity, and the Oasis
                                               Pro product line, featuring color-coded
OUTLOOK
Canada expects to continue to build on         super-concentrated products, reduced
the momentum of 2005’s focus on                packaging, and controlled dispensing,
cross-divisional collaboration in order to     into the high-growth hospitality
secure additional business with both           market.
large corporate accounts and                 • Expanded geographic coverage, as well
independent “street” customers. Canada         as Pest Elimination and Water Care
also plans to make investments in              Services, to deliver the Circle the
additional resources to bolster growth in      Customer – Circle the Globe promise
its smaller divisions and further              in key areas.
leverage the collaborative efforts
through the Circle the Customer              OUTLOOK
strategy.                                    Latin America expects to continue its
                                             strong growth in 2006 as it further
                                             builds on the Circle the Customer
                                             platform by strengthening value
                                             propositions for targeting high-growth
                                             customer segments, enhancing quality
                                             service delivery, improving supply chain
                                             efficiency and enabling better execution.


                                                                                      Ecolab | Annual Report 2005 |   19

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ecolab ReviewOperations

  • 1. Clearly UNITED STATES: INSTITUTIONAL Institutional delivered record sales in 2005, growing 7%, thanks to new business gains, increased market penetration and successful new product launches. The division also implemented comprehensive cost-saving initiatives to help offset substantial rises in raw material and fuel costs. Ecolab HIGHLIGHTS • Launched the highly successful 360º of Protection program, which 2005 dramatically increases food safety, operating efficiency, guest satisfaction REVIEW OF and employee safety for Ecolab’s foodservice, hospitality and long-term OPERATIONS care customers. • Entered into a strategic alliance with Minnesota-based Pentair, Inc., a provider of industry-leading water Innovative solutions. purification solutions, including Reliable results. Everpure® water filtration and conditioning systems, thus enhancing Clearly, Ecolab delivers. Ecolab’s ability to develop and market Our business units water management solutions in its core account base. consistently provide • Introduced a slate of new products and services, including EcoLogic, a our customers with the new line of cleaners that includes right products, systems products certified by Green Seal as meeting its environmental standards and service expertise and features less packaging to reduce to help streamline their waste, Pathways Solid Drain Sanitizer, a drain treatment program, and Oasis operations. Ecolab is 146 Multi-Quat Sanitizer, a food contact hard surface sanitizer. clearly committed to • Successfully integrated the Daydots being a trusted partner acquisition and leveraged its food safety product line for the foodservice for every customer, and restaurant segments globally. every day. • Strengthened its sales-and-service infrastructure with enhanced training programs, a new e-learning platform and service automation. The following is a detailed summary of OUTLOOK Institutional plans to leverage its proven 2005 and outlook for programs to drive expanded growth in 2006 from each of our 2006. This growth is expected to be driven primarily by delivering more core businesses. superior product and service solutions to existing accounts, new account gains, new product launches including a next-generation warewashing program, new water management solutions, and sales force additions. | Ecolab | Annual Report 2005 14
  • 2. PROFESSIONAL PRODUCTS PEST ELIMINATION KAY Kay achieved another year of Professional Products sales rose 2% in Pest Elimination posted another year 2005, fueled by new product offerings, double-digit growth, increasing sales of double-digit sales growth in 2005, effective utilization of the Circle the increasing 12%, driven by strong 1 1%, with continued strong Customer strategy, and a strong focus performances in all of its market performances across its markets. Kay on the retail market segment. segments. These gains were led by also streamlined processes and drove government, food and beverage, and costs out of its operations to further non-food retail sectors. enhance and drive its aggressive growth goals. HIGHLIGHTS HIGHLIGHTS HIGHLIGHTS • Introduced successful new tools, • Solidified its retail floor care presence • Continued to serve as principal driver including the Allur-Ring Pheromone of the enhanced MarketGuard through participation in the cross- Pad for cockroach control, the divisional MarketGuard program and program, which combines the best in Electronic Duster, a metering tool for the aggressive marketing and food safety, pest elimination and floor successful launch of the Bright FX dispensing dust-type insecticides, and care to enable food retail customers Protector System, a family of High Performance Floor Care System, to complete the cleaning and products that improve the safety and which provides exceptional gloss and sanitation circle. • Introduced Q-Sure Towels, featuring efficiency of Ecolab’s service durability in high-traffic areas. • Introduced the GlossTek line of patented QuatSmart technology, specialists. • Added two new sales training premium ultra-durable floor finishes, which help maintain more constant programs that are driving increased offering exceptional durability and quat sanitizer concentration within sales productivity, as well as a new high gloss floors for facilities where the holding solution, thereby reducing food retail training program for all regular burnishing is not feasible, health code violations. • Launched its new Chlorinated field associates. such as patient rooms, nursing Cleaner, designed for heavy-protein • Achieved double-digit sales and stations and corridors in healthcare operating income growth in its and acute care facilities. soils common in food retail EcoSure food safety and quality environments, and Coffee Pot • Entered the stone care market with a Cleaner, a high-performance solution assurance business through major complete line of stone care products, account gains, expansion into the equipment and tools that clean, that cleans hard-to-reach buildup and hospitality segment and increased restore and protect natural and stains without scrubbing. penetration with existing customers. manufactured stone floors. • Gained significant new business by • Introduced territory routing software securing several new corporate to field associates, which helps OUTLOOK account customers. improve service efficiency and Professional Products expects to response. continue building on the successful OUTLOOK • Improved worker and driver safety foundation of 2005 by partnering with Kay is primed for further attractive performance among field associates. key distributors and large customers, as growth in 2006 in its markets, well as leveraging the proven Circle the propelled by additional corporate OUTLOOK Customer strategy. In 2006, the division accounts gains and new product Pest Elimination’s field service and plans to continue to strengthen its field innovations. Kay’s focus on process sales organizations are well positioned team to better serve the unique needs improvement and driving its new for growth in 2006. Increases in of large corporate accounts. The business pipeline should continue to corporate accounts and better division also expects further success in enhance its position as the market penetration of existing markets are the retail market and additional leader in quickservice and food retail expected to again drive double-digit penetration of the healthcare arena markets. sales and operating income growth. through the introduction of new In addition, programs that further product innovations. demonstrate Ecolab’s superior responsiveness to customer needs should help fully circle customers and increase sales within existing accounts. Ecolab | Annual Report 2005 | 15
  • 3. HEALTHCARE GCS SERVICE TEXTILE CARE Establishing itself as an industry leader On the heels of extensive operational In 2005, Textile Care sales grew 5% and in infection control, Healthcare enjoyed improvements, GCS achieved 8% sales profitability improved. New product a strong 16% sales increase in 2005 as growth in 2005 and significantly offerings, cross-divisional partnerships, the business further penetrated its core improved its bottom line. Growth within highly trained service personnel and markets and made its first entrance existing accounts and major corporate gains in the tunnel washer segment into the operating room, while account gains helped drive sales, along helped drive sales growth, and cost- simultaneously building its long-term with a continued emphasis on quality savings initiatives offset a significant product pipeline. control, associate retention and increase in raw material prices. expense-control management. HIGHLIGHTS HIGHLIGHTS HIGHLIGHTS • Introduced full cycle solutions, a • Picked up business with several large, • Significantly expanded its presence multi-unit national corporate account comprehensive program of products, with integrated delivery networks with customers and laid the foundation for equipment and service that helps the continued success of the more new business expansion in commercial laundries economize their Asepti-Solid line for convenient, 2006. operations and reduce costs. effective instrument cleaning, as well • Introduced Unitrax, which assists • Leveraged collaboration with its as the introduction of new products customers in tracking important European counterparts to develop the and technologies. information regarding their kitchen industry’s most experienced and • Successfully entered the operating equipment, providing details such as best-trained service specialists for the room market with the launch of cost per unit and frequency of repair. tunnel washer segment, resulting in Endure 450, a surgical hand • Continued its aggressive efforts to good growth. antiseptic that provides excellent enhance customer satisfaction and • Successfully made key customer gains persistent antimicrobial protection quality while simultaneously in the healthcare and hospitality while maintaining skin health with a improving associate productivity, segments. combination of moisturizers and performance and retention. • Continued working with Ecolab’s conditioners. • Made additional improvements and Water Care Services Division to bring • Bolstered its infrastructure through investments to its service model, solutions to customers in both the growth of its sales-and-service team, improving service excellence through wash aisle and wastewater areas. and leveraged the Circle the its quality assurance initiative. Customer strategy through key OUTLOOK partnerships for preventive OUTLOOK Textile Care expects continued growth maintenance with other businesses GCS Service plans to aggressively in 2006 on the strength of groundwork in the Ecolab team. leverage Ecolab’s Circle the Customer laid in 2005. While higher raw material • Achieved ongoing success with its strategy in 2006 as it continues prices will present operating challenges, established waterless hand hygiene partnering with sister divisions to help Textile Care plans to leverage new and central sterile processing drive strong growth. Increases in both product offerings and effectively utilize solutions. parts and service sales are expected, its corporate accounts team to expand building on the momentum generated business with several large, multi-unit OUTLOOK in 2005. The division also plans to national operators. In addition, the Healthcare expects another robust year expand its corporate accounts team as division will continue its partnership in 2006 as it builds on investments it continues to streamline its internal with other divisions to offer full cycle made in its sales-and-service force, operating systems and division-wide solutions and realize Ecolab’s differentiated new product and system infrastructure. value-added proposition. solutions, and innovative research and development. These effective tools should be key drivers for Healthcare as it expects to continue to grow its business scale and drive strong organic growth. | Ecolab | Annual Report 2005 16
  • 4. FOOD & BEVERAGE WATER CARE SERVICES VEHICLE CARE Food & Beverage experienced a 9% Water Care Services increased its Vehicle Care enjoyed a solid year, sales increase in 2005, due to the national presence in 2005 with the growing sales 12% in 2005, spurred by successful integration of the Alcide acquisition of Midland Research the introduction of new, innovative acquisition and outstanding perform- Laboratories Inc., which – along with products, sales-and-service automation ance in the dairy and beverage markets. good organic growth – enabled the tools and several large account gains. Global customer relationships were also division to drive a 34% sales increase. These results were bolstered by an impetus for growth for the division, New products and systems focused on Ecolab’s ability to offer complete with several key customers seeking energy and cost savings added depth service solutions to its customers. standardized operations worldwide. to the division’s product offering. HIGHLIGHTS HIGHLIGHTS HIGHLIGHTS • Introduced Rain-X Online Protectant, • Integrated Midland Research • Leveraged the power of Sanova, the Laboratories Inc., a Kansas-based the industry’s first complete surface revolutionary antimicrobial food water treatment company, enhancing protectant used across full-service, additive that significantly reduces Ecolab’s national coverage and quickservice, self-service and fleet pathogens on food surfaces, which is gaining a strong position in the sugar markets. This innovative technology generating excitement and new processing market. delivers outstanding shine, enhanced business in the antimicrobial market. • Significantly expanded and visibility in poor weather, and advanced • Effectively marketed its value reorganized its sales team, creating all-weather protection for multiple proposition, emphasizing food safety, nearly two dozen new territories and vehicle surfaces. time savings and operational adding scale in areas such as • Expanded service coverage by adding efficiencies to help customer facilities marketing, finance and R&D. sales-and-service associates, and run more smoothly. • Made key investments in sales force continued developing its strong distri- • Helped to significantly expand productivity, including a training bution network with strategic partners. Ecolab’s international business program based on its value • Increased its fleet segment sales using through key corporate account gains, proposition and the addition of tablet the proven Circle the Customer model resulting from its strong global personal computers for field with large corporate accounts. customer relationships and the Circle personnel. • Successfully developed new detail the Customer strategy. • Introduced new products and segment sales by building new • Introduced WPA-1000, a whey equipment specifically focused on business around large dealership processing additive that prevents saving energy and reducing costs, chains as well as local and regional mineral deposits and buildup in including Precision Plus, a customers. processing equipment, and Eco-Wipe revolutionary boiler technology, EZ • Enjoyed strong results in the self-serve FCS, a convenient, easy-to-use hard Blue Controller, an all-in-one cooling market due to a focus and surface sanitizing wipe ideal for water control system, and ChillerCalc, revitalization of Westley’s Self-Serve cleaning and sanitizing areas where an efficiency tool for chillers. product line. water use is limited. • Automated sales-and-service functions OUTLOOK for field personnel through wireless OUTLOOK In 2006, Water Care Services plans to personal computers and printers, Food & Beverage expects continued leverage its strengthened field presence enabling quicker, more efficient growth in sales to the dairy and food to better serve its customers with its training, enhanced multimedia product processing markets in 2006. Its broadened product and service launches, and real-time service reports partnership with Ecolab’s Water Care offerings. Despite challenges from high for customer operations. Services group should offer additional energy and raw material costs, the avenues for growth by enhancing division expects continued growth OUTLOOK Ecolab’s complete customer solutions through aggressive sales efforts, new Vehicle Care expects continued for commercial and institutional program offerings and strategic attractive growth in 2006. This will be customers. The division also expects to acquisitions, as well as further utilizing driven by new product innovation, continue to invest in and capitalize on including developments in the Rain-X, its cross-selling strategy to enhance the highly successful Sanova product Blue Coral and Black Magic product lines, Ecolab’s integrated customer solutions line to further penetrate the to food and beverage, commercial and as well as by continued expansion in the antimicrobial food treatment market. institutional customers. detail and fleet segments. The division also plans to leverage its four-pronged value-added model, which is based on advanced technology, superior service, operational excellence and powerful marketing programs. Ecolab | Annual Report 2005 | 17
  • 5. INTERNATIONAL: EUROPE/MIDDLE EAST/AFRICA ASIA PACIFIC Asia Pacific accelerated sales in 2005, Despite sluggish markets in the larger Western European countries, Europe grew growing 8% in fixed currency exchange its business 3% in fixed currency exchange rates, leveraging new products, rates, turning in strong performances strengthening its food distributor network, and leveraging the Circle the Customer throughout the region, most notably in approach to secure new corporate account customers. Europe also achieved good China and Australia. The business also geographical expansion, turning in strong results in Eastern Europe and Turkey. worked closely with its many customers Middle East and Africa experienced solid sales growth through customer gains in in recovery and rebuilding efforts in the Institutional and Pest Elimination. aftermath of the Southeast Asia tsunami that struck the region in December 2004. • Pest Elimination solidified its strong HIGHLIGHTS HIGHLIGHTS market position in the United Kingdom • Institutional secured new corporate • Introduced new technologies for the and France, with double-digit sales accounts, enjoyed good growth Food & Beverage market, including growth from new programs including Lubodrive AP and Lubodrive ZF, through its expanded partnerships EcoPro for Food & Beverage with food distributors and its core conveyor lubricants that increase customers and bird protection product range, invested in training for production speeds while reducing systems for the food retail segment. bottle tipping, and Advantis, a its field organization and successfully • Middle East and Africa recorded partnered with Professional Products value-added line of clean-in-place strong gains, led by solid Institutional to capitalize on large floor care detergents that work well in ambient growth, as well as good results in opportunities. temperatures, therefore reducing Turkey and the South African Pest • Food & Beverage benefited from a time and energy requirements at Elimination business. pan-European approach, which bottling facilities. resulted in growth gains organically, • Aggressively entered the retail OUTLOOK with new corporate account market in East Asia and Japan Europe expects improved growth in customers and via successful through the cross-divisional 2006, based on its strengthened MarketGuard program for food acquisition integration. Eastern foodservice distributor network, Europe was a source of good growth retailers. expanded cross-divisional and for the division, as was the • Accelerated its floor care offering pan-European efforts, incremental with the introduction of Wash ’n Walk, pharmaceutical market. additions to its field sales-and-service • Healthcare strengthened its position the revolutionary no-rinse floor force, and introduction of proven as market leader in endoscope cleaner first introduced by programs including 360º of Protection. reprocessing with Sekusept easy, a Institutional in North America. Europe also plans to continue to explore high-level disinfectant for manual and • Achieved significant corporate additional opportunities for geographic automatic reprocessing that offers no account gains, creating a platform expansion of smaller divisions in 2006. activation period, short contact times for future growth in the region. and easy disposal, as well as increased focus on hand care disinfectants and OUTLOOK investments in automatic instrument Asia Pacific plans to continue its disinfection. attractive performance in 2006. The • Textile Care growth was driven by Asia Pacific team expects to leverage key corporate account gains that new product and program introductions expanded its market share, as well as in floor care and lubes to continue to a focus on its next generation of water gain market share in the Institutional and energy-saving systems that and Food & Beverage markets across strengthen customers’ bottom line the region. In addition, the division will by reducing natural resource continue to focus on the high growth consumption. China market, as well as accelerate • Professional Products strengthened development of Ecolab’s new business its approach to the retail market, in India. Asia Pacific also plans to drove its innovation portfolio in the invest in its infrastructure, with key Healthcare segment with HealthGuard, investments in its sales-and-service an all-in-one janitorial cleaning system team and in strengthening its supply for healthcare facilities, and chain position to meet the increasing strengthened its cross-divisional customer needs of this growing region. approach with Institutional. | Ecolab | Annual Report 2005 18
  • 6. CANADA LATIN AMERICA In 2005, Canada delivered a healthy Latin America enjoyed another strong sales performance, rising 8% in fixed year of double-digit growth across the currency exchange rates, as solid region. Sales grew 15% in fixed performances in its core markets currency exchange rates, outperforming benefited from the introduction of new its previous five years of strong double- products and programs. These were digit growth through good gains with further leveraged by a renewed focus global accounts, high growth in targeted on customer satisfaction and segments, and success in rolling out cross-divisional collaboration. innovative products and solutions. HIGHLIGHTS HIGHLIGHTS • Increased its success with both • Continued to leverage the global and independent restaurants and large regional customer relationships chains by leveraging the power of established through Institutional, Food Wash ’n Walk and 360º of Protection & Beverage, Kay and Europe to for foodservice customers, further accelerate sales growth throughout penetrating this core market. the region. • Forged a highly successful partnership • Strengthened growth platforms with utility companies to offer through enhancing the field firepower restaurant customers with spray and productivity, developing total heads that reduce energy, water and solutions to deliver higher value sewage costs. propositions and targeting high-growth • Gained market share with building segments. service contractors through the help • Continued its successful penetration of Professional Products’ new and expansion of the food retail GemStar Stratus, a long-lasting, segment with the cross-divisional MarketGuard program. durable floor finish ideal for high traffic areas, as well as strengthened • Aided growth with flagship technology its presence in the retail floor care upgrades, such as the introduction of DryExx dry lube for beverage bottling segment. • Added strength to its Pest Elimination plants, a dry lubricant that eliminates service force, as well as emphasizing the need to use water to dilute the and increasing divisional employee lubricant, resulting in less soil buildup, safety through dynamic safety no slime formation, and no water or programs. lubricant dripping on the floor, thereby increasing productivity, and the Oasis Pro product line, featuring color-coded OUTLOOK Canada expects to continue to build on super-concentrated products, reduced the momentum of 2005’s focus on packaging, and controlled dispensing, cross-divisional collaboration in order to into the high-growth hospitality secure additional business with both market. large corporate accounts and • Expanded geographic coverage, as well independent “street” customers. Canada as Pest Elimination and Water Care also plans to make investments in Services, to deliver the Circle the additional resources to bolster growth in Customer – Circle the Globe promise its smaller divisions and further in key areas. leverage the collaborative efforts through the Circle the Customer OUTLOOK strategy. Latin America expects to continue its strong growth in 2006 as it further builds on the Circle the Customer platform by strengthening value propositions for targeting high-growth customer segments, enhancing quality service delivery, improving supply chain efficiency and enabling better execution. Ecolab | Annual Report 2005 | 19