The document advertises two behavioural safety workshops moderated by Dr. Chris Darling in Penang, Malaysia on July 25-28, 2011. The first workshop is on behavioural safety for safety professionals and the second is for line managers. Both workshops will discuss behavioural safety principles and implementing a strong safety culture. The workshops are limited to 25 attendees and will involve presentations, case studies, and exercises.

1. M A S T E R C L A S S S E R I E S
Limited to
25
Attendees
Behavioural Based Safety for Safety Professionals (Workshop 1)
Exceeding Regulatory Standards By Rejuvenating Safety Values Through An Unprecedented,
Continuous And Holistic Involvement
25th (Mon) & 26th (Tue) July, 2011 - Traders Hotel, Penang
Behavioural Based Safety for Line Managers (Workshop 2)
Increasing Line Managers Proactive Role In Instilling And Supporting Safety Culture across organisation
27th (Wed) & 28th (Thu) July, 2011 - Traders Hotel, Penang
Workshop Moderated by: DR CHRIS DARLING
Moderate a successful workshop in March, 2011 in Kuala Lumpur
25 years experience in Safety Culture
Former Safety, Health & Risk Manager of BlueScope Steel
Expert Panel in Accident Investigation, Australia
Worked in wide variety of industries including, steel,
aviation, mining, construction and oil & gas
Worked as Safety Advisor in Middle East
Highly sought after workshop leader
Organised By:
For Further details please contact
Frontier In Knowledge International
Tel: (603) - 9206 9000
Fax: (603) - 92811176
vijay@fikintl.com
www.fikintl.com

2. 25th (Mon) to 28th (Thu) July, 2011
Traders Hotel, Penang
Safety workshop moderated by Dr Chris Darling in March, 2011
in Kuala Lumpur actively progressing
WHAT MALAYSIAN SAFETY MANAGERS SAY ABOUT DR CHRIS DARLING’S WORKSHOP
“Very Knowledgeable & practical. Good story teller. Did provoke my thinking.” – SHE Manager, Exxonmobil Exploration
“Nice way of getting people to participate especially in experience sharing and story telling.”– Petronas East Coast
“Happy with the overall workshop.” – Senior HSE Manager, B Braun
“Very Good” – HSE Department, Petronas Carigali
“Excellent” - VP Environment & Safety, PTT Chemical Public Co. Ltd
“Very Good” – QHSE Manager, MMHE
YOUR WORKSHOP LEADER - DR CHRIS DARLING MBBS, MSC (OCCUP MED), FAFOEM
Dr Darling is the founder and director of a leading safety consulting firm providing advice to organisations on establishing and
embedding high performing safety cultures capable of obtaining superior outcomes. Chris has worked in a variety of industries
including heavy manufacturing, oil and gas, mining and service industries and has provided assistance to companies across
a broad geographical range including, Australia, USA, Vietnam, South Korea, China and Bangladesh.
Prior to establishing OHS Leadership Chris was employed by BlueScope as the Manager, Safety, Health & Risk where he
assisted in establishing the safety leadership practices that led to BlueScope Steel being recognised as a world leader in
safety in the Steel Industry.This is a large heavy manufacturing industry with sites in the Illawarra (NSW), Western Port
(Victoria) and New Zealand, with a wide range of process, task and health based risks. The businesses employed over 6,500
employees and approximately 3,000 FTE contractors.
Since leaving BlueScope Steel Chris has worked with a variety of organisations and has continued his relationship with
POSCO (South Korean steelmaking Company), where he is invited to visit on a regular basis to coach their leaders in
achieving high quality safety outcomes.
Chris has also been a member of an Expert Panel established to assist the Commissioner investigating a serious train
accident in Australia. As a qualified Medical specialist Chris is well placed to discuss the benefits that arise from the
consideration of the key element in any safety program, involving the people and how to work with employees to maximise
their engagement and involvement.
Workshop Timing For All 4 Days SHOW AND TELL
Dr Darling believes highly interactive workshops deliver great value for the
Registration 08:00 am delegates. Therefore, he has allocated several group exercises. During the
Session Commence 09:00 am
session you are highly encouraged to share the issues and challenges
Morning Refreshment 10:30 am
Luncheon an hour 12:45pm encounted at your work place. Dr Darling will conclude the session by
Afternoon Refreshment 03:30 pm providing his insights on solving the situation.
Session Ends 05.00 pm
WHO SHOULD ATTEND
Head of HSE - Loss Prevention Managers, HSE Managers, Safety Managers, Risk Managers/Engineers, Operations
Managers, Line Managers, Shift Managers, HSE Team Leader, HSE Advisor, HSE Planner, Loss Prevention Advisor,
Operations Superintendent, Safety Superintendents, Safety Committee Members, Supervisors/Team Leaders, Safety
Officers/Engineers, BBS Coordinators and Champions.
1 2 3 4 5 6

3. WHY YOU SHOULD ATTEND
This workshop will benefit Safety Managers with an interest in challenging themselves and their organisations on how to improve
their safety outcome. Obtaining high quality safety outcome requires a balance between leadership, systems and behaviours
together with an organisation that seek to engage, involve and learn from its employees.This workshop will outline practices that
are known to work well in any organisation.
Safety Managers will be involved in case presentation and exercises that will assist them in identifying improvement opportunities
within their companies. Thus to ensure safety remains fresh and focused on the prevention of harm to all employees and
contractors.
AGENDA
Within each topic, even though not specifically mentioned, there will be a range of stories and case studies to emphasise the
lessons learnt. The studies will include both good examples, that have led to sustained effective improvements and examples
that have had unintended outcomes,
The intent of initial sessions is to help attendees to assess the strengths and weaknesses of their organisations to assist them
in identifying “what needs to change” when they return to their business
GOALS OF THE WORKSHOP:
Familiarize and reinforce with the principles of BBS
To examine the structure of effective OHS programs
Workshop 1
To outline how to integrate BBS into high performing safety cultures 25th (Mon) & 26th (Tue) July, 2011
Understanding the role of leadership in supporting BBS across an organisation Traders Hotel, Penang
Understanding how leadership can negate a BBS approach within an organisation
To provide attendees the opportunity to share experiences from their company
DAY ONE
WHAT IS BEHAVIOURAL BASED SAFETY (BBS)?
The development of BBS in last decade
Why organisations continue to encounter challenges in implemening and managing BBS
What is Relationship Based Safety (RBS)? Are there any differences between BBS and RBS?
HOW DOES BBS HELP ASSIST IN ACHIEVING A HIGH PERFORMING SAFETY CULTURE?
The definition of safety Culture
The importance of people within that culture
The 8 elements of a high performing safety culture
The necessity for developing trust in an organisation
The importance of good communication on safety matters
The importance of the plan, do, check, review cycle
SAFETY LEADERSHIP – SETTING THE CONTEXT
Definition of safety leadership,
Characteristics of safety leadership
How to engage your employees through caring leadership
How to make safety personal to you and your employees
Group Exercise
This session will enable attendees to assess the strengths and improvement opportunities within their own
businesses and to engage with other attendees in the identification of potential improvement programs for their business
DAY TWO
ENGAGING WITH AND LISTENING TO YOUR EMPLOYEES
Relate to and engage with your operators
Motivate and encourage people to be active participants in safety
Encourage people to become “problem solvers”
Identify and assist people who are “problem raisers”
ENSURING YOU HAVE A JUST AND FAIR CULTURE
Recognising Good Behaviour whilst also Recognising and Managing Unsafe Employees
STRONG SAFETY GOVERNANCE
Why a safety management system is necessary
Why your safety management system should be:
- Consistent
- Sustainable
- Simple and Concise
- Effective
How does an organisation undertake governance and how does an organisation know that it “Does what it says it Does?”
MANAGING RISKS IN AN ORGANISATION FOCUSED ON BEHAVIOURAL BASED SAFETY
BRINGING IT ALL TOGETHER - WHAT ARE YOU GOING TO DO DIFFERENTLY AFTER THIS WORKSHOP?
In this session participants will be provided with the opportunity to decide what they are going to do
differently as a result of lessons learnt.
Three questions will be used to encourage attendees to make safety personal. They are
1. How do you demonstrate what safety means to you?
2. What are you going to do to make safety better in your organisation?
3. What are you going to ask your direct reports to do to help make safety better?
1 2 3 4 5 6

4. AGENDA
Within each topic, even though not specifically mentioned, there will be a range of stories and case studies to emphasise the
lessons learnt. The studies will include both good examples, that have led to sustained effective improvements and examples
that have had unintended outcomes.
The intent of initial sessions is to help attendees to assess the strengths and weaknesses of their organisations to assist them
in identifying “what needs to change” when they return to their business.
GOALS OF THE WORKSHOP:
Familiarize the attendees with the principles of BBS
To examine the structure of effective OHS programs
To outline how line managers should lead to achieve high quality outcomes
Understanding how leadership can negate a BBS approach within an organisation
To outline how to integrate BBS into high performing safety cultures
To provide attendees the opportunity to share experiences from their company
DAY ONE
Workshop 2
WHAT IS BEHAVIOURAL BASED SAFETY (BBS)? 27th (Wed) & 28th (Thu) July, 2011
A definition of Behavioural Based Safety Traders Hotel, Penang
An overview of the 3 components of any high performing safety culture:
How BBS can enhance current Safety Programs
Exercise 1 & 2
HOW DOES BBS ASSIST IN ACHIEVING A HIGH PERFORMING SAFETY CULTURE AND LEAD TO BETTER
OUTCOMES IN HEALTH & SAFETY
The definition of safety Culture,
The importance of people in implementing that culture,
The 8 elements of a high performing safety culture,
The necessity for developing trust in an organisation,
The importance of good communication on safety matters,
The importance of the plan, do, check, review cycle
Case Study 1: The effective implementation of a BBS program in a large multinational organisation
Exercise 3: How to quickly assess your safety culture
Exercise 4: How to identify what is not working
SAFETY LEADERSHIP – SETTING THE CONTEXT
Definition of safety leadership,
Characteristics of safety leadership
Why leadership is important in driving behaviour throughout an organisation
Leadership behaviours that encourage
Leadership behaviours that undermine
How to make your leadership visible, committed and caring
How to engage your employees through caring, consistent leadership
How to make safety personal, to you and your employees
Case Study 2: How to develop consistent, top down driven safety within a large organisation
RECOGNISING AND REWARDING GOOD SAFETY BEHAVIOUR
Techniques for motivating and recognising employees
Group Exercise: This session will enable attendees to assess the strengths and improvement opportunities within their own
businesses and to engage with other attendees in the identification of potential improvement programs for their business.
DAY TWO
ENGAGING WITH AND LISTENING TO YOUR EMPLOYEES
How to learn what is really happening in your business
How to engage with and support your operators
Motivate and encourage people to be active participants in safety,
Encourage people to become “problem solvers”,
Identify and assist people who are “problem raisers”
Case Study 3. How to use multiple activities to keep employees engaged and enthusiastic
SAFETY WALK AROUNDS
Recognising Good Behaviour whilst also Recognising and Managing Unsafe Employees
Getting the balance right between behaviours and systems
STRONG SAFETY GOVERNANCE
Why a safety management system is necessary,
Why your safety management system should be:
Consistent, Sustainable, Simple and Concise, Effective
How Governance should be undertaken
MANAGING RISKS IN AN ORGANISATION FOCUSED ON BBS
Why Identifying Risks is still essential, Techniques for assisting employees to identify risks, Engaging employees in assessing
controls, Simple, effective tools for employees to use
Case Study 4. Caring for your Employees, How engaging employees led to a high class hazard register
Bringing it all together - What are you going to do differently after this workshop? In this session participants will be provided with
the opportunity to decide what they are going to do differently as a result of lessons learnt.
Three questions will be used to encourage attendees to make safety personal. They are
1. How do you demonstrate what safety means to you?
3
2. What are you going to do to make safety better in your organisation?
3. What are you going to ask your direct reports to do to help make safety better?
1 2 3 4 5 6

5. For over 12 years Frontier International has brought in World Safety authorities to share their invaluable
knowledge with asean safety professionals. In 1999 we organised the first Behaviour Based Safety event in
Kuala Lumpur and since then we have organised numerous timely workshops in 9 cities and trained thousands
of Safety Managers throughout Asia Pacific.
Kuala Lumpur - Dubai - Sydney - Manila - Mumbai - Bangkok - Singapore - Hong Kong - Shanghai
1 2 3 4 5 6

6. REGISTRATION CONTRACT CREATIVE
Please complete this form immediately and fax it back to
STRATEGY
(603) 9281 1176
A. Delegate’s details
1. Name :
Position :
Email :
Please Tick: Workshop 1 Workshop 2
2. Name :
25th (Mon) to3rd (Mon) & 4th (Tue) Mar, 2008
28th (Thu) July, 2011
Traders Hotel, PenangKuala Lumpur
JW Marriott,
Position :
2-Day Fee
Email :
RM2290 per delegate (booked before 11th July, 2011)
Please Tick: Workshop 1 Workshop 2
3. Name : RM2690 per delegate (booked after 11th July, 2011)
Position :
RM 1990 per delegate for group registration of 3 and above
Email :
(Fee includes documentation, refreshment and lunch )
Please Tick: Workshop 1 Workshop 2
METHOD OF PAYMENT :
Organisation :
Address : Payment is required within 5 working days from the invoice
date.
Town : 1) Cheque : Made payable to
Frontier In Knowledge Sdn Bhd
State : Postcode : 2) Bank : Maybank, Desa Pandan Branch,
Nature of Business : Kuala Lumpur
Account Number : 564548102151
Tel: Fax: (Quoting your Company Name and our invoice no as reference)
CANCELLATIONS & SUBSTITUTIONS : All cancellations
B. The Invoice should be directed to Mr/Ms (Dept): of registration must be made in writing. If cancellation is
received before 15th July, 2011 you will be entitled to a 50%
Name : refund. Regrettably, no refund will be made for cancellation
after 15th July, 2011. However, a complete set of documentation
Dept : will be sent to you. Substitutions are welcomed at anytime.
Tel: Fax:
NOTE : It may be necessary for reasons beyond control, to
Email : change the content and timing of the event, speaker(s) or
venue. Every effort will be made to inform the participants of
the change. FIK International should not be held liable for
C. Authorising Manager’s details any costs arising from this change without prejudice.
Name : HOTEL ACCOMMODATION : Accommodation is not included
in the conference fees. To reserve accommodation at the
Position : conference venue, please contact En Khairie Yusoff, Traders
Tel: Fax: Hotel at (603) 20727941 and inform that you are attending a
FIK International event.
Signature :
Date :
This booking is invalid without a signature
REGISTER NOW
Contact Vijay or Marina
Frontier In Knowledge International
23-1, Jalan 2/76C, Desa Pandan,
55100 Kuala Lumpur, MALAYSIA Singapore Mumbai Shanghai Hong Kong Jakarta
Bangkok Manila Kuala Lumpur
℡ (603) 9206 9000 / 9200 8500
(603) 9281 1176
vijay@fikintl.com 1 2 3 4 5 6
www.fikintl.com