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Tips, Tools and Techniques to Boost Your Wellness Effort
1.
2. WorldatWork | October 3, 2012
Tips, Tools and Techniques
Boost Your
Wellness Effort
fran melmed
@femelmed
fran@contextcommunication.com
3. About
• Formed in 2003
• Focus on four areas:
—— Strategy through measurement
—— Products
—— Research
—— Community
• Serve Fortune 500 companies
fran melmed
@femelmed
fran@contextcommunication.com
4. Clients + Partners Info: contextcommunication.com/portfolio
fran melmed
@femelmed
fran@contextcommunication.com
7. Community Info: contextcommunication.com/resources
• Monthly Tweet chats • Book club
• Monthly radio program • LinkedIn group
Past guests:
AHA, ACA, HERO, Intel, MetLife,
Tesla Motors, Towers Watson, BJ Fogg
fran melmed
@femelmed
fran@contextcommunication.com
8. Jane and
the CEO
A Wellness Story
fran melmed
@femelmed
fran@contextcommunication.com
9. Meet Jane.
Jane’s your average employee.
fran melmed
@femelmed
fran@contextcommunication.com
10. Jane’s CEO
wants Jane
to be healthy.
(85% of companies cite controlling
the cost of employee health programs
as their #1 priority.)
Source: Workforce Health Strategies:
A Multinational Perspective, Towers Watson, April 2010
fran melmed
@femelmed
fran@contextcommunication.com
11. So Jane’s CEO
offers her programs
to be healthier.
fran melmed
@femelmed
fran@contextcommunication.com
12. So Jane’s CEO
offers her programs
to be healthier.
23 on average.
Source: Employer Investments in Improving Employee
Health, NBGH and Fidelity Investments, 2011
fran melmed
@femelmed
fran@contextcommunication.com
13. She offers Jane money.
Money to complete
an HRA.
(66% of companies do.)
Source: Aon Hewitt 2012 Health Care Survey
fran melmed
@femelmed
fran@contextcommunication.com
14. To get a screening…
fran melmed
@femelmed
fran@contextcommunication.com
15. To get a screening…
Join a disease
management program…
fran melmed
@femelmed
fran@contextcommunication.com
16. To get a screening…
Join a disease
management program…
to do anything even
remotely healthy.
fran melmed
@femelmed
fran@contextcommunication.com
17. Jane’s CEO is thinking
of offering Jane’s
family some cash.
(57% of companies may extend
incentives to dependents.)
fran melmed
@femelmed
fran@contextcommunication.com
18. And of switching to
an outcomes-based
incentive approach.
(44% plan to move to rewarding
improved health results or outcomes.)
Source: Aon Hewitt, 2012
fran melmed
@femelmed
fran@contextcommunication.com
19. But Jane’s done
nothing.
She passed up $430.
(Incentives jumped from
$260 to $430 in 2010.)
Source: Employer Investments in Improving Health, NBGH, 2011
fran melmed
@femelmed
fran@contextcommunication.com
20. WTH,
Jane?!
fran melmed
@femelmed
fran@contextcommunication.com
21. Poor Jane.
She has too
much work.
(40% of employees report
having more work than
they did 12 months ago.)
Source: MetLife 8th Global Benefits Trend Study
fran melmed
@femelmed
fran@contextcommunication.com
22. She spends
9+ hours a day
on her butt.
(Studies find a link
between sitting and
increased health risks.)
Source: American Time Use Survey, 2012
fran melmed
@femelmed
fran@contextcommunication.com
23. Her day job morphs
into her night job.
(Adult caregivers are
more likely to report
depression, diabetes and
other health problems.)
Source: The MetLife Study of Working
Caregivers and Employer Health Care Costs
fran melmed
@femelmed
fran@contextcommunication.com
24. She has no time.
Plus, she sees no need.
(70% of those who are obese see
themselves as just overweight.)
Source: Harris Interactive/HealthDay survey, 2010
fran melmed
@femelmed
fran@contextcommunication.com
25. Jane worries
about her bills.
(53% of American workers fear
not making ends meet today.)
Source: MetLife 9th Annual Study of
Employee Benefits Trends
fran melmed
@femelmed
fran@contextcommunication.com
26. And she worries
about retiring.
(72% fear not having
enough for retirement.)
Source: MetLife 9th Annual Study
of Employee Benefits Trends
fran melmed
@femelmed
fran@contextcommunication.com
27. So she’s skipped
doctor’s appointments.
(44% have delayed seeing
their doctor when facing
higher health care costs.)
Source: Employee Benefit Research Institute’s
2011 Health Confidence Survey
fran melmed
@femelmed
fran@contextcommunication.com
28. Poor Jane. Such stress.
It affects her mind.
Her health.
Her performance.
fran melmed
@femelmed
fran@contextcommunication.com
29. It affects
Jane’s CEO too.
(Depression is the
#1 health condition
driving costs
for employers.)
Source: Loepke, et al., JOEM (2009); 51(4) 411-428
fran melmed
@femelmed
fran@contextcommunication.com
30. How Can We
Do Wellness
Better?
fran melmed
@femelmed
fran@contextcommunication.com
31. The Seven Levers of Workplace Wellness ™
fran melmed
@femelmed
fran@contextcommunication.com
32. Personal
• Benefits
• Communications
• Career arc
fran melmed
@femelmed
fran@contextcommunication.com
33. Obstacles Removed
fran melmed
@femelmed
fran@contextcommunication.com
34. Connections Made
fran melmed
@femelmed
fran@contextcommunication.com
35. Flex Accommodated
fran melmed
@femelmed
fran@contextcommunication.com
36. Social
• Social networks
• Social media
• Social games
fran melmed
@femelmed
fran@contextcommunication.com
43. Emotional
• Mind-body
• Work trends
fran melmed
@femelmed
fran@contextcommunication.com
44. Some Needs are Hidden
fran melmed
@femelmed
fran@contextcommunication.com
45. Financial
• Health care
• Budget
• Retirement
fran melmed
@femelmed
fran@contextcommunication.com
46. Money + Health
Source: Stress in America: Our Health at Risk,
American Psychological Association, 2012
fran melmed
@femelmed
fran@contextcommunication.com
47. Environmental
• Office design
• Onsite amenities
• Work policies
fran melmed
@femelmed
fran@contextcommunication.com
48. The Fun Theory
fran melmed
@femelmed
fran@contextcommunication.com
50. Lessons from the Cafeteria
fran melmed
@femelmed
fran@contextcommunication.com
51. Political
• Community
• State
• Federal
fran melmed
@femelmed
fran@contextcommunication.com
52. Nice to Have
Source: Health Barometer 2011, Edelman
fran melmed
@femelmed
fran@contextcommunication.com
53. Where to Start
• Identify your audience
• Know the solution
• Free your information
• Align your culture
• All roads lead to health
• Celebrate the journey
fran melmed
@femelmed
fran@contextcommunication.com