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So You Want To Be An Ecommerce Seller!
Rick Wilson President Miva Merchant!
ASD/IMA August 2013 – Las Vegas, Nevada
So You Want To Be An Ecommerce Seller?!
10 Things You Need To Know (Before You Start)
Rick Wilson!
President!
Miva Merchant
10 Things You Need To Know (Before You Start)
1. Have a professionally designed look and feel!
2. Know your angle!
3. Product photography is the new black!
4. Product information is the new new black!
5. Product descriptions is the new new new black!
6. Be efficient in your fulfillment!
7. Automate Customer Service!
8. Pick your ecommerce and website software carefully!
9. Start blogging, Facebooking, Pinteresting, Tweeting, etc… immediately!
10.Get the word out everywhere you can!
Have a professionally designed look and feel
!
!
!
The out of pocket cost in terms of time and money between this website:
Have a professionally designed look and feel
Have a professionally designed look and feel
!
!
!
And this one:
Have a professionally designed look and feel
Have a professionally designed look and feel
!
Is negligible at best.!
!
!
WHICH SITE WOULD YOU PURCHASE FROM?
Know Your Angle or In Other Words What Makes You Special?
Know Your Angle or In Other Words What Makes You Special?
DirectFix.com!
• Over 30 million combined views on YouTube!
• Education Is "His Angle"!
• He Aims To Truly Help His Customers!
• Causes Him To Stand Out In A Crowded Market
Know Your Angle or In Other Words What Makes You Special?
Know Your Angle or In Other Words What Makes You Special?
LotusSculpture.com !
• Focus On True Artisan Sculptures!
• Hand Selects His Artisans!
• Creates A Visceral Travel And Education Experience!
• Able To Carve Out A Premium Niche In A Budget Space
Know Your Angle or In Other Words What Makes You Special?
Know Your Angle or In Other Words What Makes You Special?
Scottevest.com !
• Invented His Own Niche In The World Of Clothing!
• Served A Need In A Unique Way!
• Excellent Viral Marketer
Product Photography Is The New Black
• http://yeshenvenema.com/blog/product-photography-basics
Product Photography Is The New Black
• http://yeshenvenema.com/blog/product-photography-basics
Product Photography Is The New Black
• Never Use Flash!
• Check Your White Balance!
• Use Angles To Truly Show Your Product!
• Add Scale With Other Objects!
• Use Consistent Backgrounds!
• Always Have The Same Aspect Ratio!
• Have Multiple Photos Covering Every Angle!
• Show Every Product Option Variation
Product Photography Is The New Black
• Use Consistent Backgrounds and Always Have The Same Aspect Ratio
Product Photography Is The New Black
• Have Multiple Photos Covering Every Angle and Show All Options
Product Photography Is The New Black
• Have Multiple Photos Covering Every Angle and Show All Options
Product Information Is The New New Black
Product Information Is The New New Black
Product Descriptions Is The New New New Black
Be Efficient In Your Fulfillment
• Customers Expect Something Akin To Amazon (Prime)!
• Products Should Ship Within 24 Hours (Unless Clearly Noted)!
• Tracking Information Should Be Automatically Emailed!
• Order Status Should Be Self Service
Automate Customer Service
• The Vast Majority Of Customer Service Is Informational In Nature!
• Provide An Easy Way To Get That Information
Automate Customer Service
• That Doesn't Mean Don't Talk To Your Customer
Pick Your Website (and Ecommerce) Platforms Carefully
• Uptime!
• Maintenance!
• Security!
• Flexibility!
• Scalability (Can It Grow With Your Business)!
• Automation
Start blogging, Facebooking, Pinteresting, Tweeting, etc… immediately
• Facebook!
• Twitter!
• Google+!
• Instagram!
• Tumblr!
• Pinterest!
• YouTube!
• Blog
Get the word out everywhere you can
• Don't Overlook "Traditional" Outlets!
• Rotary Club!
• Chamber Of Commerce!
• Local Press
Questions?
Thank You!
Rick Wilson!
President

Miva Merchant!
www.mivamerchant.com!
rwilson@mivamerchant.com!

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So you want_to_be_an_ecommerce_seller

  • 1. So You Want To Be An Ecommerce Seller! Rick Wilson President Miva Merchant! ASD/IMA August 2013 – Las Vegas, Nevada
  • 2. So You Want To Be An Ecommerce Seller?! 10 Things You Need To Know (Before You Start) Rick Wilson! President! Miva Merchant
  • 3. 10 Things You Need To Know (Before You Start) 1. Have a professionally designed look and feel! 2. Know your angle! 3. Product photography is the new black! 4. Product information is the new new black! 5. Product descriptions is the new new new black! 6. Be efficient in your fulfillment! 7. Automate Customer Service! 8. Pick your ecommerce and website software carefully! 9. Start blogging, Facebooking, Pinteresting, Tweeting, etc… immediately! 10.Get the word out everywhere you can!
  • 4. Have a professionally designed look and feel ! ! ! The out of pocket cost in terms of time and money between this website:
  • 5. Have a professionally designed look and feel
  • 6. Have a professionally designed look and feel ! ! ! And this one:
  • 7. Have a professionally designed look and feel
  • 8. Have a professionally designed look and feel ! Is negligible at best.! ! ! WHICH SITE WOULD YOU PURCHASE FROM?
  • 9. Know Your Angle or In Other Words What Makes You Special?
  • 10. Know Your Angle or In Other Words What Makes You Special? DirectFix.com! • Over 30 million combined views on YouTube! • Education Is "His Angle"! • He Aims To Truly Help His Customers! • Causes Him To Stand Out In A Crowded Market
  • 11. Know Your Angle or In Other Words What Makes You Special?
  • 12. Know Your Angle or In Other Words What Makes You Special? LotusSculpture.com ! • Focus On True Artisan Sculptures! • Hand Selects His Artisans! • Creates A Visceral Travel And Education Experience! • Able To Carve Out A Premium Niche In A Budget Space
  • 13. Know Your Angle or In Other Words What Makes You Special?
  • 14. Know Your Angle or In Other Words What Makes You Special? Scottevest.com ! • Invented His Own Niche In The World Of Clothing! • Served A Need In A Unique Way! • Excellent Viral Marketer
  • 15. Product Photography Is The New Black • http://yeshenvenema.com/blog/product-photography-basics
  • 16. Product Photography Is The New Black • http://yeshenvenema.com/blog/product-photography-basics
  • 17. Product Photography Is The New Black • Never Use Flash! • Check Your White Balance! • Use Angles To Truly Show Your Product! • Add Scale With Other Objects! • Use Consistent Backgrounds! • Always Have The Same Aspect Ratio! • Have Multiple Photos Covering Every Angle! • Show Every Product Option Variation
  • 18. Product Photography Is The New Black • Use Consistent Backgrounds and Always Have The Same Aspect Ratio
  • 19. Product Photography Is The New Black • Have Multiple Photos Covering Every Angle and Show All Options
  • 20. Product Photography Is The New Black • Have Multiple Photos Covering Every Angle and Show All Options
  • 21. Product Information Is The New New Black
  • 22. Product Information Is The New New Black
  • 23. Product Descriptions Is The New New New Black
  • 24. Be Efficient In Your Fulfillment • Customers Expect Something Akin To Amazon (Prime)! • Products Should Ship Within 24 Hours (Unless Clearly Noted)! • Tracking Information Should Be Automatically Emailed! • Order Status Should Be Self Service
  • 25. Automate Customer Service • The Vast Majority Of Customer Service Is Informational In Nature! • Provide An Easy Way To Get That Information
  • 26. Automate Customer Service • That Doesn't Mean Don't Talk To Your Customer
  • 27. Pick Your Website (and Ecommerce) Platforms Carefully • Uptime! • Maintenance! • Security! • Flexibility! • Scalability (Can It Grow With Your Business)! • Automation
  • 28. Start blogging, Facebooking, Pinteresting, Tweeting, etc… immediately • Facebook! • Twitter! • Google+! • Instagram! • Tumblr! • Pinterest! • YouTube! • Blog
  • 29. Get the word out everywhere you can • Don't Overlook "Traditional" Outlets! • Rotary Club! • Chamber Of Commerce! • Local Press
  • 31. Thank You! Rick Wilson! President
 Miva Merchant! www.mivamerchant.com! rwilson@mivamerchant.com!