My sharing in APSES (Asia Pacific Social Enterprise Summit) 2019. Talk about what, why, and how to use action intelligence for social good.

1. Action Intelligence for Social Good
Activate: Technology
Fred Chiang ( )
COO of AGP, SYSTEX Group
Co-Convener of AI4SG Award

2. Define “Tech for Good”
• Technology empowers the Action for
social good with integrated and
intelligent system
• Action moves society a step closer
to the Goals (SDGs)
Technology
ActionSDGs

3. not only
Artificial Intelligence for Social Good
but further
Action Intelligence for Social Good

4. AI4SG Impact Model
Level of Action Intelligence
Level of Social Inclusion
Level of Scalability

5. About Action Intelligence
• What is Action Intelligence
• Why Action Intelligence
• How-to get Action Intelligence
• How-to start getting Action Intelligence
Provide
the right service
to the right people
in the right place
at the right time
Precision

6. About Action Intelligence
• What is Action Intelligence
• Why Action Intelligence
• How-to get Action Intelligence
• How-to start getting Action Intelligence
Time and
resources are
limited
Effectiveness

7. About Action Intelligence
• What is Action Intelligence
• Why Action Intelligence
• How-to get Action Intelligence
• How-to start getting Action Intelligence
Machine Ability
+
Human
Intelligence
Machine Learning +
Out-of-the-Box Thinking

8. About Action Intelligence
• What is Action Intelligence
• Why Action Intelligence
• How-to get Action Intelligence
• How-to start getting Action Intelligence
Ask the right
question
Well begun is half done

9. AI4SG Award, 2019
“Tech for Good” Elements
3 Criteria
4 Featured Projects
5
AI
SDGs
Action
Economic Growth
Social Progress
Environment
Protection
Government
Paradigm
Outstanding
Contribution
Level of
Sustainability
Impact
Scalability
Action Intelligence
/ -4 /.

10. Government Paradigm Award Winner
Risk Prediction and Integrated Safeguard System
High-risk Family Service Center, New Taipei City Government
Integrating 10 various departments and divisions of New Taipei City Government
and collaborating with data science volunteers for delivering a risk prediction
system to lower the child care workload of social workers. Furthermore, the impact
is increasing by sharing the experience with more city governments in Taiwan.
[Reason for Winning]
. 6 4 / 3 9 2 42 6 0 1

11. Check AI4SG video on http://ai4sg.org/
We love you, so don’t want to see you at Service Center, child.

13. 1. Leading cadre’s commitment and support
• To break down the organizational silos: data, expertise, regulation,
manpower, …
• To encourage the task force
2. Joint-force with volunteers of data science team (D4SG
fellows) to get Action Intelligences
• To get macro insights by seeing the heatmap of high risk cases and
building a multi-dimension query system
• To reduce the workload of social workers by creating index of risk,
building prediction model, and implementing a “Risk Calculator”
app
• To prioritize the case assignment by building Keyword Dictionary of
Risk with text-analysis on the notification contents

14. ,
1. Technology is not the answer itself,
but it can help to answer
Technology
ActionSDGs
2. Action with intelligences
which combined with
Human Intelligence and
Machine Ability
3. Goal is the thing to be
achieved. What is yours?

15. ,