Requirement elicitation

1. Requirement Elicitation

3. Requirement Definition
 “[A requirement is a] statement of a customer need or objective, or of a condition or
capability that a product must possess to satisfy such a need or objective. A property that
a product must have to provide value to a stakeholder.” (Wiegers & Beatty)

4. Structure

5. Structure

6. Structure

7. Elicitation

8. Requirement Development Framework

9. Structured Approach

10. Structured Approach

11. “[Elicitation is the] process of identifying,
discovering requirements from various
sources through interviews, workshops, focus
groups, observations, document analysis, and
other mechanisms.”

12. Key Action

13. Stakeholders
“[A stakeholder is an] individual, group, or
organization that is actively involved in a
project, is affected by its process or
outcome, or can influence its process or
outcome.”

14. Stakeholders

15. Potential Stakeholders

16. Customer

17. User Classes

18. Elicitation techniques

19. Elicitation techniques
 Interviews
 Workshops
 Focus Groups
 Observations
 Questionnaires
 Document Analysis
 System Interface Analysis
 User Interface Analysis

20. Elicitation activities

21. Preparing for elicitation

22. Performing elicitation

23. Following up

24. Organise categories