School Age Child Care: Parent Satisfaction Survey Results 2010-2011

1. Fairfax County
Department of Family Services
Parent Satisfaction Survey
Results
2010 - 2011

2. 2010- 2011
SACC AT-A-GLANCE
SACC Serves SACC Offers
Families School Year Programs
8,342 137 Centers, Before School and
After-School Sessions
Children
13,340 Winter, Spring and
Summer Programs
26 Centers, Full-Day Sessions
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3. Partnering With Families
SACC’s partnership with families, and strong
collaboration with Fairfax County Public Schools and the
broader community, are key to helping all children
succeed and reach their full potential.
• Annual surveys provide important feedback on services so
that SACC can continually build upon best practices, and
refine services for the coming year.
• Parent Survey results are also part of the Office for
Children and Department of Family Service’s performance
measures which provides data on what we do, how
efficiently and effectively we do it, and how residents are
helped by our efforts.
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4. Children Succeeding!
We are pleased to
share the following
information from the
2010-2011 parent
survey.
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5. Families Say
While in SACC it is most important for
my child to:
• Have fun
• Develop friendships
• Engage in physical activity
• Build self-confidence
• Have time to do homework

6. My Child Enjoys SACC!
97% of parents
“Always want to go,
never want to leave!”
— SACC parent

7. SACC Staff Know and Respond
Positively to My Child’s Needs
97% of parents
“Staff do a wonderful job
ENGAGING, CARING, and
RELATING to all the kids.”
— SACC parent

8. The Curriculum Provides a Variety of
Learning Opportunities and Activities
To Meet My Child’s Interests
94% of parents
“I think my child’s interest in science
stems straight out of SACC.”
— SACC parent
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“SACC is my son’s
social life, sports life
and creative outlet
all in one place!”
— SACC parent

9. SACC Helps My Child Learn How to
Have Positive Interactions With Others
97% of parents
“Staff are very
positive. They are
supportive and caring
and kids learn from
their examples.”
— SACC parent

10. Their Future Is Bright!
SACC:
A great
place to
be a child!
SACC supports working families and helps
keep our community strong.10

11. Contact Us
Office for Children - SACC
12011 Government Center Parkway, Suite 930
Fairfax, Virginia 22035
SACC Administration: 703-449-1414
SACC Registration: 703-449-8989
Office Hours: 7:15 a.m. - 6:15 p.m. Monday - Friday
Registration Hours: 8 a.m. - 4:30 p.m. Monday - Friday
www.fairfaxcounty.gov/ofc
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