2. INTRODUCTION
A brief overview of
Wigle Whiskey and
the objectives of
this research.
I. Introduction/Objectives
II. Methods
III. Results
IV. Limitations
V. Conclusions/Recommendations
VI. Resources
3. As a budding start-up whiskey distillery located in the Strip District of
Pittsburgh, Pa, MeK research understands that you have reached a critical
point in the growth of your company. Business is booming in the area
surrounding your flagship store and you are looking to open sales in two
new territories (Philadelphia, Pa andWashington, D.C.). With a goal of
selling 7 cases/month to these new markets by this time next year you have
asked us to help answer some very critical questions:
Does a market exist in the Philadelphia and D.C. areas?
Who shouldWigle be targeting in these markets?
How shouldWigle get the word out?
Executive Summary
4. METHODS
Detail regarding the
research and data
collection methods
used in this
proposal.
I. Introduction/Objectives
II. Methods
III. Results
IV. Limitations
V. Conclusions/Recommendations
VI. Resources
5. Qualitative and qualitative research techniques were used to conduct
exploratory research on the D.C. and Philadelphia markets. The following
types of data were collected to help make an informed decision before
moving into either market:
I. Secondary Data - demographics, psychographics, values and
lifestyles of people in the Philadelphia and D.C. areas
VALSType Profiles
Industry Articles
U.S.Census
II. Primary Data - a self administered online survey via polldaddy.com
designed to gauge people’s awareness of the whiskey market and
determine how best to reach them
Research Methods
6. RESULTS
Findings from our
qualitative and
quantitative
research efforts.
I. Introduction/Objectives
II. Methods
III. Results
IV. Limitations
V. Conclusions/Recommendations
VI. Resources
7. VALS™ segments U.S. adults into eight distinct types, or mindsets,
using a specific set of psychological traits and key demographics that
drive consumer behavior. Below are two of the eight types of
consumers that fitWigleWhiskey’s buyer profile.
Innovators
High income and high resource, independent, educated individuals.
Change leaders, receptive to new ideas and technologies.
Active consumers, with cultivated tastes for upscale, niche products and services.
Experiencers
Young, enthusiastic, and impulsive consumers motivated by self-expression.
Seek a variety and excitement, savoring the new, the offbeat, and the risky.
High proportion of income spent on fashion, entertainment, and social activities.
Target Consumers -VALS
9. Secondary research on whiskey drinkers revealed that women whiskey
drinkers are on the rise:
“When I hosted tastings back then, there might be two women out of 100
people. Now it’s more like 60 men, 40 women.” - Heather Greene, a
whiskey specialist and ambassador for Glenfiddich
Survey results returned similar findings with 67% respondents considering
whiskey to be a mans drink and 33% considering it a drink that both men and
women can enjoy.
Women andWhiskey
10. Secondary research indicates that both Philadelphia and D.C.
have ample consumers over the age of 25 in the area and
additionally both areas show a slightly higher female population.
Philadelphia & D.C. MarketPOPULATION
11. The D.C. population is comprised of high income individuals with
an average household income just over $100,000 dollars a year.
High earning individuals are more likely to fit the Wigle customer profile.
Philadelphia & D.C. MarketAVERAGEINCOME
12. Philadelphia & D.C. MarketEDUCATION
Over 50% of people 25 and older in D.C. have a bachelor’s
degree or higher. Where as only 24% of people 25 and
older in Philadelphia have a bachelor's degree or higher.
18. LIMITATIONS
Limiting factors that
influenced the
marketing research
conducted .
I. Introduction/Objectives
II. Methods
III. Results
IV. Limitations
V. Conclusions/Recommendations
VI. Resources
19. Small Sample Size – due to limited availability to reach
not only our target market but also our inability to
reach a statistically relevant portion of the population
our assumptions regarding the whiskey market may
not accurately reflect the population
Limited Resources –more secondary research is
available via syndicated data websites which are only
accessible for a fee
Client Information – because of the restraints of the
project we were not able to delve into the nature of
Wigle’s current Pittsburgh market to make a true
comparison to Philadelphia and D.C. and better
identify customer segments
Research Limitations
22. Bars/restaurants:
These fine establishments in Philadelphia feature Wigle in their bars
and/or on their cocktail lists:
Hop Sing Laundromat,Trestle Inn, Eulogy,TheTwistedTail, Bob &
Barbara’s, Sassafras, Johnny Brenda’s, CooperageWine &Whiskey Bar,
Khyber Pass Pub,Time,VillageWhiskey, Stateside
These fine establishments in Washington D.C. featureWigle in their
bars and/or on their cocktail lists:
Penn Social, Nanny O’briens, Stan’s Restaurant, Smoke & Barrel, Chez
Billy,Old Ebbitt Grill, Brixton, Looking Glass Lounge,Wonderland
Ballroom,The Hamilton, American Ice Company, Smith Commons, Marvin
Recommendations
23. RESOURCES
The purpose of this
introduction is to
outline whatWigle
whiskey is and
introduce the
marketing research
conducted on
their behalf.
I. Introduction/Objectives
II. Methods
III. Results
IV. Limitations
V. Conclusions/Recommendations
VI. Resources
25. “There is no bad whiskey.There are only
some whiskeys that aren't as good as
others.” - Raymond Chandler
Hinweis der Redaktion
In order for Wigle Whiskey to make an informed decision regarding a strategic move MeK usedqualitative and qualitative research techniques were used to conduct exploratory research on the D.C. and Philadelphia markets. The following types of data were collected to help make an informed decision before moving into either market:Secondary Data - demographics, psychographics, values and lifestyles of people in the Philadelphia and D.C. areas VALS Type ProfilesIndustry ArticlesU.S. CensusPrimary Data - a self administered online survey via polldaddy.com designed to gauge people’s awareness of the whiskey market and determine how best to reach them
InnovatorsInnovators are characterized by High income and high resource individuals for whom independence is very important. They have their own individual taste in things and are motivated in achieving the finer things in life. Innovators are change leaders and are rs the most receptive to new ideas and technologies. Innovators are very active consumers, and their purchases reflect cultivated tastes for upscale, niche products and services.ExperiencersExperiencers are motivated by self-expression, they are young, enthusiastic, and impulsive consumers. They seek variety and excitement, savoring the new, the offbeat, and the risky. Their energy finds an outlet in exercise, sports, outdoor recreation, and social activities.Experiencers are avid consumers and spend a comparatively high proportion of their income on fashion, entertainment, and socializing.
Secondary research indicates that both Philadelphia and D.C. have ample consumers over the age of 25 in the area and additionally both areas show a slightly higher female population who as we have previously discussed are a rising force in the whiskey market based on several articles.
Secondary research indicates that the D.C. population is comprised of high income individuals with an average household income just over $100,000 dollars a year. In our research regarding values and lifestyles it was identified that high earning individuals are more likely to fit the Wigle customer profile.
Secondary research indicates that over 50% of people 25 and older in D.C. have a bachelor’s degree or higher. Where as only 24% of people 25 and older in Philadelphia have a bachelor's degree or higher. Form this data set there seems to be a statistical correlation between income and education.
31 Ppl – 45 or Older7 Ppl – 40 to 442 Ppl – 35 to 3911 Ppl – 30 to 3424 Ppl - 25 to 295 Ppl – 20 to 2466% Female34% Male
Though our survey we discovered something interesting. Many people are interested in trying new things but have never tasted organic, craft spirits. Maybe they don’t know where to find them? Maybe they don’t know what they are?
Only 9 of the 80 respondents had ever purchased alcohol online it seems selling cases to restaurants and bars along with establishing a good social media buzz is the first step at getting sales in the D.C. and Philadelphia markets before getting direct to consumer sales.
If this had been a true survey of the population we would have liked to have a sample size of 384 but due to the due to limited availability to reach not only our target market but also our inability to reach a statistically relevant portion of the population our assumptions regarding the whiskey market may not accurately reflect the population.Additionally, although there was more secondary data research available via syndicated data sites they were only accessible for a fee and we were not able to incorporate it into the presentation. With more time and money a more in depth analysis can be done. Lastly because because of the restraints of the project we were not able to delve into the nature of Wigle’s current Pittsburgh market to make a true comparison to Philadelphia and D.C. and better identify customer segments.
As our survey results showed only 9 of the 80 respondents had ever purchased alcohol online. While there seem to be a ample 25 plus males and female consumers with the key psychological traits and key demographics needed to drive whiskey sales in the D.C. and Philadelphia markets it seems selling cases to restaurants and bars along with establishing a good social media buzz is the first step at getting sales in these areas before getting direct to consumer sales online. If there had to be a market to target first MeK suggests first moving into the D.C. area targeting the Innovators and Experiencers through the use of the internet and Washington City Paper (http://www.washingtoncitypaper.com/) and then after testing the techniques in D.C. translating them to the Philadelphia market.
Part of connecting with the key target consumers the Experiencers and Innovators is to leverage their “thirst” for the new and exciting by being part of a mixology class, featured at a mixology bar, or as an exclusive whiskey in a signature drink. What we recommend is taking an idea that you have already used in Pittsburgh and transferring it to first the D.C. market testing your marketing mix and then moving the product to the Philadelphia market. Listed on this slide are the top bars listed in both D.C. and Philadelphia as good places to make inroads.
Best of luck and we hope you all the success in the world!