At a time of economic constraint, the use of COUNTER compliant data is essential in making a compelling case about the value of journal subscriptions. The Journal Usage Statistics Portal (JUSP), built in response to demand from UK higher education libraries provides a single point of access for libraries to view, download and analyse their journal usage reports. The consortium supports publishers in providing access to statistics for their customers. Against a background of increasing interest in understanding the value of activity and attention data, and the importance of the shared services agenda, this is a timely development. A significant aspect of development involves consultation with both libraries and publishers to deliver a responsive service and valuable community resource. The team collaborates with a number of publishers and intermediaries to implement the Standardized Usage Statistics Harvesting Initiative (SUSHI) protocol and create a dynamic statistics portal; much of this work is pioneering. Whilst primarily a service for institutional libraries, JUSP also offers a number of benefits to publishers and intermediaries: By ensuring that libraries have accurate and comparable figures to assess the value of their subscriptions; By making the delivery and analysis of usage statistics more efficient and comprehensive for customers; By removing the need to maintain password administration routines; By being more efficient, with a SUSHI server enabling libraries to download their usage statistics directly from JUSP and reducing administration overheads. This presentation will outline how the team is working with publishers to deliver usage statistics to libraries. It will illustrate the collaboration and consultation process, innovation in SUSHI implementation and support mechanisms for publishers. The session will also illustrate how the methodology and outputs can be successfully applied to other communities interested in the analysis of e-resource usage. The JISC funded service is being delivered by a consortium comprising: JISC Collections, Cranfield University, Evidence Base at Birmingham City University and Mimas.

1. Journal Usage Statistics Portal (JUSP) Adding value and assessing impact through a collaborative approach to service development and delivery Angela Conyers –Evidence Base Paul Harwood –JISC Collections @JUSPSTATS This paper was first presented at Online Information 2011

2. A collaborative project

3. National initiative for licensing online journals on behalf of the higher and further education and research communities in the UK SHEDL aims through collaboration and combined purchasing power to achieve a shared digital library in Scotland WHELF's mission is to promote library and information services co-operation and to encourage the exchange of ideas among University and Higher Education libraries in Wales