35. Ambivalence of Technology “ technology is not a thing in the ordinary sense of the term, but an "ambivalent" process of development suspended between different possibilities... technology is not a destiny but a scene of struggle. It is a social battlefield...[it's] a parliament of things on which civilizational alternatives are debated and decided” Andrew Feenberg
36. Subversive rationalization “ Differences in the way social groups interpret and use technical objects are not merely intrinsic but make a difference in the nature of the objects themselves. What the object is for the groups that ultimately decide its fate determines what it becomes as it is redesigned and improved over time...” Andrew Feenberg