1. Company Name
Company Location
9300 Emerald Coast Pkwy West, Destin, Florida
Company Description
Welcome to Sandestin Golf and Beach Resort, a unique and charming destination that has been
voted the "Best" resort in Destin, Florida and the #1 resort on Florida's beautiful Emerald Coast.
Sandestin is a four season resort for all ages. There is something for everyone at this magnificent
2,400 acre property, including a variety of Destin vacation rental accommodations, sugar white
sand beaches, full service beach services, golf for every level of play, a top rated Destin tennis
club, water sports, marina, fitness center, spa, biking and walking trails and even our own
pedestrian Village, with shopping, dining, events, and entertainment.
Company Contact Person
Angela Gaff
Employment Manager
Human Resources
Sandestin® Golf and Beach Resort
9300 Emerald Coast Pkwy West
Destin, FL 32550
850.267.8292 Phone
850.267.6195 Fax
AngelaGaff@sandestin.com
Site Address
9300 Emerald Coast Pkwy West, Destin, Florida
Job Title
Server/Bartender
Job Description
Take and place food and drink orders. Serve guests breakfast, lunch and/or dinner. Set up and bus
tables and keep work stations clean
Department
Food and Beverage
Number Requested
15
Length of Program
6 months and 9 months
Program Start Date
January, February, March of 2014
Program End Date
September, October, November of 2014
Wage
Hourly range: $4.77 plus tips
Hours/wk.
32+ hours per week on average
Payment
Bi weekly paycheck

2. Interview Required
In person/Skype
English Level
Advanced
Experience
1+ year
Training/Length
6 – 9 months
Drug Test Required? Any
cost to participants?
Yes, no cost to potential candidate
Background Check
Required? Any cost to
participants?
Yes, no cost to potential candidate
Uniform Provided / Cost
Employee is responsible for uniform.
Dress Code
Uniform
Grooming
Please see attached grooming standards
Skills
Please see attached job description
Housing Provided
Yes
Cost of Rent
$119 per person/per week. Payroll deduction
Deposit/Amount/Refundable/Non
Refundable
$300 Housing Deposit of which $150 refundable based on exit inspection.
Housing Description
It is a private housing complex own by the host employer
Housing Address
102 Hunters Road, Santa Rosa Beach, FL 32459
What is Included
All utilities are included and free internet is available in the lobby
Type of Housing
4 and 6 bedroom apartments, each person has their own private room
Distance from worksite
1.5 mile with free transportation strictly to/from work
Can housing be Co-Ed?
Apartment is not however housing complex is Co-Ed.
Furniture
Fully furnished: full sized bed
Recommended items participant
should bring?
Bed linen and towels
Is this gated community?
No
Is a representative on site?
Yes

3. Is there active security camera
on site?
Yes
Transportation Provided
Yes, To/from work
Cost of Transportation
Free
Airport Pick Up (If yes, any
cost to participate)
Free
Nearest Airport
Northwest Florida Airport, Fort Walton Beach, Florida
What kind of public
transportation available?
Bus, Taxi
How far is the nearest
Grocery Store, Bank,
Restaurant, Pharmacy?
Wal-Mart – 0.8 mile from housing
Housing distance from
downtown
2 miles to local attractions and shops
Other accessible attractions
with public transportation?
Local shops, restaurants, beaches
Food and Beverage department
Objective: To build a foundation for a successful training program for the participant to be a successful Restaurant server.
Phase 1 – Month 1 - 2
Provide Orientation that introduces the participant to hotel policies, procedures, general operations and customer service standards.
Candidate will participate Safety and Security, trained and tested on Blood Borne Pathogens, Inappropriate Workplace Behavior and
Departmental Structure. Participants will then have SafeServe and TIPS training.

4. Within the department, participants will learn the restaurant environment, proper use of equipment, location of materials and utensils
required for the job. The host training manager will introduce the participant to the process of the operation as it relates to customer
service, from beginning to end of customer interaction.
Phase 2 – Months 3 to 6
The participant will be taught the basics of Hosting, scheduling reservations, the lay out of the restaurant, bussing tables, storing
dishes, transporting dishes, transporting food trays, the proper procedure for handling food and serving food, pouring drinks, using the
correct glasses, goblets for water, wine etc. Candidates will also stock flatware, glassware and dishes, setting tables, folding napkins.
Phase 3 – Months 6 to 12
The participant will be responsible for full guest service under daily supervision of the Front of House Supervisor. During the final
months of training, the participant will learn the advanced skills of customer service. Handling guest issues, resolving them to provide
exceptional customer service.
Within the department, participants will learn the restaurant environment, proper use of equipment,
location of materials and utensils required for the job. The host training manager will introduce the
participant to the process of the operation as it relates to customer service, from beginning to end of
customer interaction. All aspects of the business including, but not limited to; point of sale, promotions,
vendor relations, brand differentiation, food production and quality control will be introduced.