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Key Issues with a
Global Studio
Ross Brisco
Design School, Loughborough University
27th October 2016
Ross Brisco
PhD Research Student
Social Network Sites and collaborative
distributed design teams
Award winning design engineer
Lecturer and mentor
Design 1, Product Development and
Global Design.
Introduction Key issues with collaborative distributed design
Workshop task 1 Challenges in collaborative design
Workshop Task 2 How can software meet these challenges
Findings From E&PDE conference
Recommendations From global design project
Conclusions Including contact information
The four C’s of Computer-Supported
Cooperative workUniversity of Minnesota - Computer Science
Distributed Collaborative Engineering Design
Computer-Supported Cooperative
Work
• Communication
• Propose
• Environment
• Resources
• Membership
• Process and structure
Computer-Supported Collaborative
Design
• Communication of design
artefacts
• Supporting the design process
• Making design decisions
• Conducting design activities
Why is this important?
Social Media
Social Tools in Enterprise Millennial Generation
Mobile Communication
Why is this important?
“We propose that the proliferation of Web 2.0 technologies and their incorporation into
the learning and teaching environment means that academic staff and students will need
to develop skills in digital literacy to participate effectively in distributed project-based
collaborative work.”
“A Social Media tool that has been built specifically to support that type of Engineering
Design Communication has the potential to provide a more collaborative method of
communication.”
Bohemia, E., & Ghassan, A. (2012). Globally networked collaborative learning in industrial design. American Journal of Distance Education, 26(2), 110–125.
Gopsill, J. a, Mcalpine, H. C., Hicks, B. J., J.A., G., H.C., M., & B.J., H. (2014). Supporting engineering design communication using a custom-built social media tool - PartBook. In Proceedings of the 13th
International Design Conference DESIGN 2014 (Vol. 29, pp. 1785–1798.
CSCD tools
Groupware
Web 2.0
Social Software
Knowledge Management Systems
Knowledge Capture Systems
Team Organisation
Team Reporting
Team Awareness
3 Case studies
A social media approach
James Gopsill
Communication Channels
Social Network Site
Video Conference
Cloud Storage
With collaborative tools
James MAMO
Communication Channels
Social Network Site
Video Conference
Cloud Storage
With collaborative tools
James MAMO
Multidisciplinary Distributed Teams
Lennart FAHNENMÜLLER
Workshop Task
Q1
What are the challenges of supporting collaboration
during the design process?
Please write these challenges on a post-it note and stick it
on the flip chart paper.
Question 1
What are the challenges of supporting collaboration
during the design process?
Please discuss the post-it notes in your teams and pick the
three key challenges using the dots to vote.
Question 1
What are the challenges of supporting collaboration
during the design process?
Share with the room. Please nominate a speaker to share
your three key challenges.
Question 1
Workshop Task
Q2
Which functionality of social software can be used to
overcome these challenges?
Discuss in your teams and write these on the flip chart
paper.
Question 2
Web 2.0
Social Network Sites
Groupware
Which functionality of social software can be used to
overcome these challenges?
Share with the room. Please nominate a speaker to share
your solutions.
Question 2
Findings from E&PDE 2016
Workshop
Outcomes from the E&PDE 2016 workshop
• Teamwork
• Prompt replies
• Group discussion
• Software
• Learn about each others skills
• Facilitate collaborative work
• Data Storage
• Real time synchronous work
• Tools
• Versioning
• Whiteboards
• Ideation support
• Knowledge Management
Workshop Task
Recommendations
……….
…….
….
…………
…….
Which three guidelines would you create to inform
future distributed design engineers?
Discuss in your teams and write these on the flip chart
paper.
Question 3
Which three guidelines would you create to inform
future distributed design engineers?
Share with the room. Please nominate a speaker to share
your solutions.
Question 3
Initial Recommendations
Recommendations: Communication
Students should discuss and test software
that will aid global communication before
beginning any design tasks.
A single social network platform should be used.
Recommendation: Communication
A video conference tool should be used
regularly to simulate face-to-face meetings.
Students should use a cloud storage solution.
Recommendations: Communication
All tools (social network, cloud storage and
video conferencing) should have fully featured
mobile applications.
Recommendations: Process and Structure
One team member should be assigned the role
of minute secretary.
One team member should be assigned the role
of communications secretary.
Thank you for your attention
Messenger: RossBrisco
Twitter: @ResearchRoss
Ross.Brisco@strath.ac.uk
tinyurl.com/Global99

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Key Issues with a Global Studio

  • 1. Key Issues with a Global Studio Ross Brisco Design School, Loughborough University 27th October 2016
  • 2. Ross Brisco PhD Research Student Social Network Sites and collaborative distributed design teams Award winning design engineer Lecturer and mentor Design 1, Product Development and Global Design.
  • 3. Introduction Key issues with collaborative distributed design Workshop task 1 Challenges in collaborative design Workshop Task 2 How can software meet these challenges Findings From E&PDE conference Recommendations From global design project Conclusions Including contact information
  • 4. The four C’s of Computer-Supported Cooperative workUniversity of Minnesota - Computer Science
  • 5. Distributed Collaborative Engineering Design Computer-Supported Cooperative Work • Communication • Propose • Environment • Resources • Membership • Process and structure Computer-Supported Collaborative Design • Communication of design artefacts • Supporting the design process • Making design decisions • Conducting design activities
  • 6. Why is this important? Social Media Social Tools in Enterprise Millennial Generation Mobile Communication
  • 7. Why is this important? “We propose that the proliferation of Web 2.0 technologies and their incorporation into the learning and teaching environment means that academic staff and students will need to develop skills in digital literacy to participate effectively in distributed project-based collaborative work.” “A Social Media tool that has been built specifically to support that type of Engineering Design Communication has the potential to provide a more collaborative method of communication.” Bohemia, E., & Ghassan, A. (2012). Globally networked collaborative learning in industrial design. American Journal of Distance Education, 26(2), 110–125. Gopsill, J. a, Mcalpine, H. C., Hicks, B. J., J.A., G., H.C., M., & B.J., H. (2014). Supporting engineering design communication using a custom-built social media tool - PartBook. In Proceedings of the 13th International Design Conference DESIGN 2014 (Vol. 29, pp. 1785–1798.
  • 8. CSCD tools Groupware Web 2.0 Social Software Knowledge Management Systems Knowledge Capture Systems Team Organisation Team Reporting Team Awareness
  • 10. A social media approach James Gopsill
  • 11. Communication Channels Social Network Site Video Conference Cloud Storage With collaborative tools James MAMO
  • 12. Communication Channels Social Network Site Video Conference Cloud Storage With collaborative tools James MAMO
  • 15. What are the challenges of supporting collaboration during the design process? Please write these challenges on a post-it note and stick it on the flip chart paper. Question 1
  • 16. What are the challenges of supporting collaboration during the design process? Please discuss the post-it notes in your teams and pick the three key challenges using the dots to vote. Question 1
  • 17. What are the challenges of supporting collaboration during the design process? Share with the room. Please nominate a speaker to share your three key challenges. Question 1
  • 19. Which functionality of social software can be used to overcome these challenges? Discuss in your teams and write these on the flip chart paper. Question 2 Web 2.0 Social Network Sites Groupware
  • 20. Which functionality of social software can be used to overcome these challenges? Share with the room. Please nominate a speaker to share your solutions. Question 2
  • 21. Findings from E&PDE 2016 Workshop
  • 22. Outcomes from the E&PDE 2016 workshop • Teamwork • Prompt replies • Group discussion • Software • Learn about each others skills • Facilitate collaborative work • Data Storage • Real time synchronous work • Tools • Versioning • Whiteboards • Ideation support • Knowledge Management
  • 24. Which three guidelines would you create to inform future distributed design engineers? Discuss in your teams and write these on the flip chart paper. Question 3
  • 25. Which three guidelines would you create to inform future distributed design engineers? Share with the room. Please nominate a speaker to share your solutions. Question 3
  • 27. Recommendations: Communication Students should discuss and test software that will aid global communication before beginning any design tasks. A single social network platform should be used.
  • 28. Recommendation: Communication A video conference tool should be used regularly to simulate face-to-face meetings. Students should use a cloud storage solution.
  • 29. Recommendations: Communication All tools (social network, cloud storage and video conferencing) should have fully featured mobile applications.
  • 30. Recommendations: Process and Structure One team member should be assigned the role of minute secretary. One team member should be assigned the role of communications secretary.
  • 31. Thank you for your attention Messenger: RossBrisco Twitter: @ResearchRoss Ross.Brisco@strath.ac.uk tinyurl.com/Global99

Hinweis der Redaktion

  1. This is important as social network sites are popular tools which are being used. And so we ask, how should academic staff best support the use of these technologies in order to best develop the skills of the student. The importance of this is that these tools have the potential to offer more collaborative methods which will assist in teamwork aspects of project based learning.
  2. Similarities between Engineering networks and social networks Benefits of SNS over email
  3. How do they communicate, collaborate and design across the world? Within the global design class, teams of student and individual students will connect using software on laptop and desktop computers and mobile devices to communicate. CLICK The software they use are … A Social Network Sites are used as the constant connection for organisation and making design decisions. Allowing for synchronous and asynchronous communication. This is almost exclusively Facebook. Videoconference tool are used for “face-to-face” communication but also for planning work, sharing results of work or discussing design decisions. This tends to be Skype but sometimes google hangouts. and Cloud storage are used in conjunction with collaborative tools for storing sharing and editing documents. This tends to be google drive with google docs but also Microsoft onedrive with Microsoft office tools. Why should we be concerned about this? Students are not prescribed this software but they CHOOSE to use it for group projects. But, in order to ensure this software supports their needs we must ask what are the challenges in collaborative design environments. Then we must also ask how could social network sites meet these challenges.
  4. How do they communicate, collaborate and design across the world? Within the global design class, teams of student and individual students will connect using software on laptop and desktop computers and mobile devices to communicate. CLICK The software they use are … A Social Network Sites are used as the constant connection for organisation and making design decisions. Allowing for synchronous and asynchronous communication. This is almost exclusively Facebook. Videoconference tool are used for “face-to-face” communication but also for planning work, sharing results of work or discussing design decisions. This tends to be Skype but sometimes google hangouts. and Cloud storage are used in conjunction with collaborative tools for storing sharing and editing documents. This tends to be google drive with google docs but also Microsoft onedrive with Microsoft office tools. Why should we be concerned about this? Students are not prescribed this software but they CHOOSE to use it for group projects. But, in order to ensure this software supports their needs we must ask what are the challenges in collaborative design environments. Then we must also ask how could social network sites meet these challenges.
  5. Key characteristics of working in multidisciplinary teams do not depend on the pure number of disciplines involved, as teams are distributed among the different approaches. The finding that there is no distinct recipe for a team of 2, 3, 4 or n disciplines underlines the necessity to allow teams sufficient time and space to find their ideal process.
  6. We will now conduct a workshop task in which you will be asked two questions. I would like you to get into smaller groups of 5 to discus these questions and write down any interesting thoughts onto post it notes so we can share them with the group and collect data. We will then share in a larger group and post these onto the question boards.
  7. The first task is to generate ideas 1 per post it. Also consider distributed design as well as collocated problems.
  8. From your perspective as a student or lecturer for product design education.
  9. We will now conduct a workshop task in which you will be asked two questions. I would like you to get into smaller groups of 5 to discus these questions and write down any interesting thoughts onto post it notes so we can share them with the group and collect data. We will then share in a larger group and post these onto the question boards.
  10. 1 per post it.
  11. We will now conduct a workshop task in which you will be asked two questions. I would like you to get into smaller groups of 5 to discus these questions and write down any interesting thoughts onto post it notes so we can share them with the group and collect data. We will then share in a larger group and post these onto the question boards.
  12. The first recommendation is based on the observation that students tend to jump into a design problem and do not spend enough time discussing or time testing the software they are going to use. They are also unable to tells us why they chose the software or if they think it is proficient for the project. Second, on the same idea is that multiple communication channels can cause confusion. Even Facebook offers the potential for three channels of communication. Meaning students have trouble predicting the frequency of a response and the method in which it will come. We recommend that a single social network platform is required and a single channel within that network should be used.
  13. In addition to social network platforms a cloud storage and video conference tool are required. Unfortunately, the built in video conference and cloud storage solutions within social network sites are not full featured enough to compete with established software and so it is recommended that students seek out tools which will offer them all the tools they need.
  14. In addition to the last point. All tools used: social network site, cloud storage and video conference must have fully featured mobile applications. Students have moved from desktop, to laptop and now mobile devices. And they expect that which ever software they need will work perfectly on each platform. Unfortunately it does not. And so this links to the first recommendation that software and device must be tested before any design work begins.
  15. There must be process and structure in data storage and analysis. And so we recommend roles to ensure teams are meeting regularly and effectively documenting data. This may seem common sense, and it is, but many teams will not implement these rules and they are essential for remaining efficient and effective collaborators. You may be wondering how this ties into social network sites, but in fact social network sites have the potential to allow for better knowledge management and awareness tools if implemented correctly in teamwork. What may not be apparent is that students are constantly connected through tools such as Facebook and this offers a level of intrusiveness that teamwork should utilise.
  16. Thanks for coming. I have included my Facebook, Twitter and email if you would like to contact me the old fashioned way. I would really appreciate it if you would fill in the evaluation form and short questionnaire attached. Also on the opposite side is the workshop participation form.