1. Eric Louis Rigsby
◊ 1943 Marsh Harbour Dr. Riviera Beach 33404 ◊ (561) 932 4267 ◊
◊ EricLRigsby@gmail.com ◊
Summary
An articulate and energetic professional with extensive administrative, logistics and operations management skills.
Dedicated team player with tactful written and oral communication abilities. Proven leadership capabilities and ability
to adapt under pressure. Proficient with Windows 7, Microsoft Word, Excel, Access, Outlook, and PowerPoint (45
WPM). Able to quickly learn new technical skills with minimal training. Demonstrated organizational skills. Trained in
handling classified and sensitive materials and records.
Experience
Pharmacy/Mail Courier Captain James A. Lovell VA Medical Center 2013 - 2014
Ensuresafeandon-timedeliveryofmedicationforveteransreceivingcareataVeteransAdministrationmedicalcenter. Procured
required signatures from pharmacy personnel before delivering medications to nursing staff at various clinics and
wards.
• Communicatewithnursingstaffregardingdeliverystatusinformationprovidedbypharmacystaff.
• Provideahighlevel ofcustomer servicetomedicalprofessionals.
• Answermedicationrequestcalls,printedinvoicesandkeptpaper recordofdispatcheddeliveries
• Dispatchcouriersbyassigningspecificdeliveries and coordinate with other staff to make sure all deliveries were made
in the most efficient manner possible
• Trainednewpersonnel onsafetyprocedures,documentationrequirementsanddeliveryroutes.
• ImplementedLeanSixSigmastrategytodecreasethewait timeformedicationrefills andfirstordersby50%.
Unit Deployment Manager United Stated Air Force- Shaw AFB, SC 2010 - 2012
Maintained personnel readiness for 500+ people; ensuring proper preparation for deployment. Fulfilled and tracked
medical, training, and personnel requirement completion, maintaining paper and electronic records. Managed 3 staff
to regularly coordinate overseas deployment of 105 people, 24 aircraft, and 107 tons of cargo resulting in a 100%
successful on-time deployment rate.
• Flawlessly executed 2 contingency deployments due to emergency circumstances in one week’s time.
• Coordinated temporary deployments to domestic bases for training and individual deployments of specialized
staff to fill training and humanitarian needs.
• Lead construction of cargo pallets, measured dimensions, assessed weight and contents, verified durability and
security for loading onto vehicle/aircraft.
• Prepared shipping declarations for inert cargo and hazardous cargo. Scheduled shipping of cargo by aircraft,
boat, or truck. Maintained communication with transporters and receivers.
• Diplomatically coordinated communication between command staff, mechanics, unit personnel, department of
public health, aircraft load planner, logistics planners, overseas bases. Resolved conflicts by suggesting policy
changes to facilitate coordination between parties.
• Led team to earn commendation from the Inspector General: Superior Performer Unit Deployment Team Award
• Earned "Command Support Staff Person of the Quarter Award", designated from a group of 1600.
• Assisted in escorting Air Force One, coordinating delivery of 108 pieces of equipment and 4 aircraft to ensure
safety of the President of the United States during travel.
• Maintained a database of 520 personnel with Excell and hard copy folders. Ensured that unit members met
standards/requirements to deploy.
Aircraft Maintenance Journeyman U.S. Air Force- Shaw, SC & Baghram, Afghanistan 2008 - 2010
Serviced and maintained 87 F-16 fighter aircraft. Documented engine operating hours and performed phased time
inspections. Used power and pneumatic tools to remove outer panels. Inspected, repaired and reassembled internal
and external components of the aircraft. Documented inspection findings and repairs made, Approved release of
aircraft back to operational status.
• Presented on aircraft maintenance operation to commanding officers.
• Awarded by 4 Star Army General Patreus (former head of the CIA) for providing a flawless briefing of aircraft
maintenance operations .
• Developed and implemented improved landing gear inspection process, shortening the process from 5 to 4
days and saving 20% in labor costs and $620 in supply costs per inspection.

2. Education
Eric Louis Rigsby
◊ 1943 Marsh Harbour Dr. Riviera Beach 33404 ◊ (561) 932 4267
◊ ◊ EricLRigsby@gmail.com◊
2008 - 2012 Community College of the Air Force- 50 credit hours Randolph AFB, TX
2007 – 2008 South Suburban College
Fitness Assistant Certificate
South Holland, IL
References
Dan Rauch
James a Lovell VA Center
224-610-3590
Bernard Kiernan
Master Sargent
Department Supervisor
U.S. Air Force
803-795-2008