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Innovation vs. Best Practice


    Engle og Dæmoner


                Eric Reiss
         Usability Dagene
        23 November 2006
      København, Danmark
in·no·va·tion
                 noun
1 : the introduction of something new
  2 : a new idea, method, or device
best prac·tice
                 noun
    1 : best way of doing a thing
2 : a tested idea, method, or device
best practice
      vs. innovation
Hvis du altid gør det for Jakob,
bygger du aldrig vores industri op!
Og hvis du kun gør det for dig selv,
 gør du det af den forkerte grund!
Tre dårlige grunde til at innovere

    At differentiere dit produkt
    At være anderledes
    At pleje din ego
“pushing the envelope” ≠ innovation
“chindogu” ≠ innovation
at være anderledes ≠ innovation
at pleje dit ego ≠ innovation
Eksperiment
Opfindelse
Innovation
Der er kun een grund til at innovere…


                                at løse et problem!
Innovationslov #1

Hvis en innovation ikke løser
et problem, skaber den et.
Og så kigger vi på mundskyl...
Innovationslov #2

Problemerne eksisterer ikke
i isolation. Løsninger har tit
utilsigtede konsekvenser.
User Centered Design




         Innovate >




>
         Brugerne
   ch




                          De
ear




                      sig
    s




                          n
    Re




                      >
Gus the Cat
Whiskas med kalvekød og ærter
Gus spiser ikke ærter!
User Driven Design*




                               Innovate >




                      >
                               Brugerne
                         ch




                                                 De
                      ear




                                             sig
                          s




                                                 n
                          Re




                                             >

*en idé lånt fra Christian Rohrer hos eBay
Peter Drucker siger...

    1. fokuser på missionen

       2. definer væsentlige resultater

            3. lav en nøje efteranalyse
Innovationslov #3

Opfindelse kan ske tilfældigt.
Innovation er altid planlagt.
“Vi burde ikke være alt for ivrige efter
 at promovere innovation. Et gammelt
 system har to fordele frem for et nyt –

 Det er etableret og det er forstået.”
                           C.C. Colton
                             (1780 - 1832)
Faktum…


Innovatorer bryder tit etablerede regler.
Innovationslov #4

Innovatorer forstår
reglerne.

Dette udgør forskellen mellem
innovation og idioti.
Innovationslov #5

Intuitive løsninger kræver
ingen instrukser.
Intuition                            Instruktion


Website                              Applikation
              Indgangsbarriere


Lav                                        Høj
              Type af innovation


Inkremental                        Forstyrrende
R OI
        “Mit problem er større
end besværet med at lære dette system.”
Best practice er ikke det sammen som tradition eller vane.
Highland Park High School Math Club - 1969
Innovationslivscyklus
                                           Best practice



                                   Innovation


                                                             Mode
                          Best practice
Fremskridt




             Innovation                               Vane



   Opfindelse
                                                               Gammeldags
 Tid
Hvad er advarselstegnene for dille og mode?
Pas på hvis...

   Din løsning kun bliver kopieret af andre
   i dit lokale marked

   Din løsning blev kun udnyttet af
   en enkelte branche eller industri

   Din løsning ligner det, du også lavede
   i sidste uge
Gør det for os!
Eric Reiss træffes hos:

FatDUX ApS
Strandøre 15
DK-2100 København Ø

Kontor: (+45) 39 29 67 77
Mobil: (+45) 20 12 88 44
info@fatdux.com
www.fatdux.com

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Engler og dæmoner (Dansk)