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How Small and Medium Businesses
          are Using Google+




                   By Erica Swallow
     Tech Journalist & Director of Community, Contently
About Google+
  • Launched to public in September 2011

  • Google’s latest foray into social networking
     • Google Friend Connect, Google Buzz, Orkut

  • 90 million users

  • Tech enthusiasts, male students

  • Largely inactive user base




               #SMBGoogle+ | @ericaswallow
Why Google+ Matters
  • Largest search engine in the world

  • Momentum towards social-driven search

  • Google products continue to merge
     • Google Places, Google Reader, Google Search




               #SMBGoogle+ | @ericaswallow
The Downside




        #SMBGoogle+ | @ericaswallow
More Negatives
  • Administration is difficult
     • You need a personal account to create a business
       page

  • Social dashboards don’t integrate Google+ yet

  • Google side projects are unreliable
     • Buzz, Wave, Hotpot




                #SMBGoogle+ | @ericaswallow
The Google+ Profile




         #SMBGoogle+ | @ericaswallow
Create Custom Circles
   • Based on your email contacts
   • Circles enable easy grouping and sharing




                #SMBGoogle+ | @ericaswallow
Follow Sparks
   • Google+’s algorithmic content recommendation system
      • Based on Google Search, Google+ and +1 button




               #SMBGoogle+ | @ericaswallow
Google+ Business Pages




         #SMBGoogle+ | @ericaswallow
Anecdotal Evidence
  • More than 50 small business Google+ pages




              #SMBGoogle+ | @ericaswallow
Get an SEO Boost
  • Free SEO!
     • At the very least, create and fill out a page




                #SMBGoogle+ | @ericaswallow
Host Hangouts
  • Business meetings, industry chats, meetups

  • Hangout with Extras: named hangouts, shared notes and
    sketchpad, Google docs integration, screensharing




               #SMBGoogle+ | @ericaswallow
Expand Content Distribution
   • Share photos, videos, links and commentary
      • Segmentation: Customers, VIPs, Team members




               #SMBGoogle+ | @ericaswallow
Other Reasons To Get Started…
  • Connect with early adopters

  • Network with journalists and potential clients

  • Explore




                #SMBGoogle+ | @ericaswallow
Pro Tip: Shorten Your URL
   • Google+ doesn’t support vanity URLs
   • Use gplus.to to create a short URL for sharing




                 #SMBGoogle+ | @ericaswallow
Questions?



Erica Swallow | @ericaswallow | ericaswallow.com

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How Small Businesses are Using Google+

  • 1. How Small and Medium Businesses are Using Google+ By Erica Swallow Tech Journalist & Director of Community, Contently
  • 2. About Google+ • Launched to public in September 2011 • Google’s latest foray into social networking • Google Friend Connect, Google Buzz, Orkut • 90 million users • Tech enthusiasts, male students • Largely inactive user base #SMBGoogle+ | @ericaswallow
  • 3. Why Google+ Matters • Largest search engine in the world • Momentum towards social-driven search • Google products continue to merge • Google Places, Google Reader, Google Search #SMBGoogle+ | @ericaswallow
  • 4. The Downside #SMBGoogle+ | @ericaswallow
  • 5. More Negatives • Administration is difficult • You need a personal account to create a business page • Social dashboards don’t integrate Google+ yet • Google side projects are unreliable • Buzz, Wave, Hotpot #SMBGoogle+ | @ericaswallow
  • 6. The Google+ Profile #SMBGoogle+ | @ericaswallow
  • 7. Create Custom Circles • Based on your email contacts • Circles enable easy grouping and sharing #SMBGoogle+ | @ericaswallow
  • 8. Follow Sparks • Google+’s algorithmic content recommendation system • Based on Google Search, Google+ and +1 button #SMBGoogle+ | @ericaswallow
  • 9. Google+ Business Pages #SMBGoogle+ | @ericaswallow
  • 10. Anecdotal Evidence • More than 50 small business Google+ pages #SMBGoogle+ | @ericaswallow
  • 11. Get an SEO Boost • Free SEO! • At the very least, create and fill out a page #SMBGoogle+ | @ericaswallow
  • 12. Host Hangouts • Business meetings, industry chats, meetups • Hangout with Extras: named hangouts, shared notes and sketchpad, Google docs integration, screensharing #SMBGoogle+ | @ericaswallow
  • 13. Expand Content Distribution • Share photos, videos, links and commentary • Segmentation: Customers, VIPs, Team members #SMBGoogle+ | @ericaswallow
  • 14. Other Reasons To Get Started… • Connect with early adopters • Network with journalists and potential clients • Explore #SMBGoogle+ | @ericaswallow
  • 15. Pro Tip: Shorten Your URL • Google+ doesn’t support vanity URLs • Use gplus.to to create a short URL for sharing #SMBGoogle+ | @ericaswallow
  • 16. Questions? Erica Swallow | @ericaswallow | ericaswallow.com

Hinweis der Redaktion

  1. Friend Connect: social add-ons for websitesGoogle Buzz: social stream tied to Gmail Orkut: facebook-like social network that really only took off in a few countries, namely Brazil.90 million users (mid-January; 1/19) – 100 million (independent analyst Paul Allen, founder of Ancestry.com, 2/1)(60% male / 40% female) 18-30 year olds a whopping 83% of users are inactive, leaving only 17% of active users (Bime – 10 million person tracking study)
  2. Most people are not active and growing a fan base is difficult. 83% active / 17% inactive (as of a few months ago) – according to a study of 10 million Google+ users by data visualization firm Bime.
  3. HotPot – social recommendation systems
  4. Introduced brand pages in November.
  5. Obama hangout: http://mashable.com/2012/01/31/obama-hangout/, 227,000 attendees, real-time conversation.