SlideShare ist ein Scribd-Unternehmen logo
1 von 11
Downloaden Sie, um offline zu lesen
Study on Individual and Team performance: how workplace environment and
individual competencies affect performance?
Introduction
How do you assign staff to work teams for projects? Do your managers treat employees in a right
way? Does this provide systematic and sustainable business outcomes and performance level? The
HK Polytechnic University is conducting a research on linking individual and team performance with
competencies and workplace environment to solve these issues.
What is it about?
Competencies in practical way are some underlying personal characteristics (personality,
knowledge, skills, etc.) manifested in typical behaviors that produce key business outcomes. Thus,
they are causally related to individual performance and business results. Employees’ competencies
are affected by personal characteristics and social context as well. Social context at workplace is
created by corporate culture, climate in the team, values and beliefs shared by team members and
manager, as well as real practices (skills) of manager.
The study purpose is to align these factors to enable key competencies that provide higher
performance and business results.
Value for your organization
You will receive a description of overall results and for your organization. These include:
1. Which of the three context variables is most impactful on competencies?
2. How does each variable impact competencies. For example, for the manager variable, what
do managers do that strengthens their impact on competency improvement. What
behaviors hinder that? What do teams do that impact competencies the most.
3. What competencies are the most important drivers of performance?
4. How all these results may be applied to improve performance in your organization?
How to participate?
1. Define teams you want to analyze competencies/improve performance. (Team size: at least
4 employees and a manager. Focus on teams in product development, R&D or other
technology and innovation related job.)
2. Prepare a name list of members and manager for each team. (It will be used to prepare
questionnaires)
3. Manager and team members of each team will answer 3 questionnaires in 3 phase process.
(Questionnaires are in electronic form. Each includes 50-60 questions. Duration of each
phase is 1 week.)
4. Feedback and description of overall results will be prepared. (In 4 weeks after collecting
data)
The most useful results for your organization can be provided by involving around 20 teams.
However, even for 1-2 teams good feedback and useful applications will be obtained.
Please, contact me:
MIKHAIL ROZHKOV
PolyU, Department of Industrial and Systems Engineering
mnrozhkov@gmail.com
Tel.: (852) 5414 0507
WORKPLACE CONTEXT AND ITS EFFECT ON
INDIVIDUAL COMPETENCIES AND PERFORMANCE
IN A WORK (PROJECT) TEAM
Chief Supervisor: Prof. C.F. Cheung (ISE)
Co-supervisor: Prof. Eric Tsui (ISE)
Mikhail ROZHKOV
Hong Kong, 2014
Purpose
Highly competent employees produce the best
results. But how are competencies most effectively
developed and supported?
2
Background
• Many things impact employees’ competencies – upbringing, education,
past experiences, etc. But, once a person is on a job, what are the most
effective ways to improve competencies?
• This study is designed to determine how, in your company, daily behaviors
are impacted by: organizational culture, team climate and manager skills.
– Maybe manager assignment is the most important way to strengthen
competencies. Or, maybe belonging to a strong team is the best way.
– What is the relative impact of culture, climate and manager skills to the daily
behaviors (competencies) of employees?
• The purpose of this study is to find out these questions.
• The results will help your company understand how to best increase
competencies of their staff. For example, if the answer is being on a high
performing team, then how can teams operate to accelerate individual
competency development?
3
What is “competency”?
The
observed
behavior
Motivation
Knowledge
and skills
Personal
traits
Competency
*adopted from presentation of Gregory Finkelshtein, ECOPSY Consulting
Figure 2 – What is competency?
4
What competencies are studied?
5
We have focused on seven competencies that impact success in
an innovations, R&D and product development environment:
1. Achievement Orientation (ACH)
2. Concern of Order and Quality (CO)
3. Initiative (INT)
4. Information Seeking (INFO)
5. Innovation Orientation (INNOV)
6. Team Working (TW)
7. Team Leadership (TL)
Pilot study results
6
Best performance employees have higher scores for key competencies
Team Climate
Organizational
Culture
Manager Skills
(Practices)
Employee
Performance
Employee
Competencies
Research model
How to participate?
1. Define teams you want to analyze
competencies/improve performance. (Team size: at least
4 employees and a manager)
2. Prepare a name list of members and manager for
each team. (It will be used to prepare questionnaires)
3. Manager and team members of each team will
answer 3 questionnaires in 3 phase process.
(Questionnaires are in electronic form. Each includes 50-60 questions.
Duration of each phase is 1 week.)
4. Feedback and description of overall results will be
prepared. (In 4 weeks after collecting data)
8
Value for your company
9
You will receive a description of overall results and for your
company.
These include:
1. Which of the three variables is most impactful on
competencies?
2. How does each variable impact competencies? (For example,
for the manager variable, what do managers do that
strengthens their impact on competency improvement. What
behaviors hinder that? What do teams do that impact
competencies the most?)
3. What competencies are the most important drivers of
performance?
4. How all these results may be applied to improve performance
in your company?
Thank you!
Mikhail ROZHKOV
PolyU, PhD Candidate
E-mail: mnrozhkov@gmail.com
+852 5414 0507
10

Weitere ähnliche Inhalte

Was ist angesagt?

Difference between training needs assessment and training needs identification
Difference between training needs assessment and training needs identificationDifference between training needs assessment and training needs identification
Difference between training needs assessment and training needs identification
Tanuj Poddar
 
Week 1 introduction
Week 1 introductionWeek 1 introduction
Week 1 introduction
swayaya
 
Training need analysis
Training need analysisTraining need analysis
Training need analysis
Tanuj Poddar
 

Was ist angesagt? (20)

Qwl.ppt
Qwl.pptQwl.ppt
Qwl.ppt
 
Training need assessment
Training need assessmentTraining need assessment
Training need assessment
 
Quality work life $ stress management
Quality work life $ stress managementQuality work life $ stress management
Quality work life $ stress management
 
Training need analysis
Training need analysisTraining need analysis
Training need analysis
 
Quality of Work Life
Quality of Work LifeQuality of Work Life
Quality of Work Life
 
Quality of Work Life
Quality of Work LifeQuality of Work Life
Quality of Work Life
 
Quality of worklife
Quality of worklifeQuality of worklife
Quality of worklife
 
Quality of work life (2)
Quality of work life (2)Quality of work life (2)
Quality of work life (2)
 
Powerpoint of term paper
Powerpoint of term paper Powerpoint of term paper
Powerpoint of term paper
 
6 Steps to an Effective Needs Assessment
6 Steps to an Effective Needs Assessment6 Steps to an Effective Needs Assessment
6 Steps to an Effective Needs Assessment
 
quality of work life
quality of work lifequality of work life
quality of work life
 
Difference between training needs assessment and training needs identification
Difference between training needs assessment and training needs identificationDifference between training needs assessment and training needs identification
Difference between training needs assessment and training needs identification
 
Week 1 introduction
Week 1 introductionWeek 1 introduction
Week 1 introduction
 
Week6 Introduction to management
Week6 Introduction to managementWeek6 Introduction to management
Week6 Introduction to management
 
Introduction - A STUDY ON EMPLOYEE ENGAGEMENT IN FCI OEN CONNECTORS, MULAMTHU...
Introduction - A STUDY ON EMPLOYEE ENGAGEMENT IN FCI OEN CONNECTORS, MULAMTHU...Introduction - A STUDY ON EMPLOYEE ENGAGEMENT IN FCI OEN CONNECTORS, MULAMTHU...
Introduction - A STUDY ON EMPLOYEE ENGAGEMENT IN FCI OEN CONNECTORS, MULAMTHU...
 
Training need assessment
Training need assessmentTraining need assessment
Training need assessment
 
Job Satisfaction Perception of Management Loyalty and Turnover Intent A Confi...
Job Satisfaction Perception of Management Loyalty and Turnover Intent A Confi...Job Satisfaction Perception of Management Loyalty and Turnover Intent A Confi...
Job Satisfaction Perception of Management Loyalty and Turnover Intent A Confi...
 
Factors Mediating Relationship Between Quality of work life and employees ret...
Factors Mediating Relationship Between Quality of work life and employees ret...Factors Mediating Relationship Between Quality of work life and employees ret...
Factors Mediating Relationship Between Quality of work life and employees ret...
 
Training need analysis
Training need analysisTraining need analysis
Training need analysis
 
AN EMPLOYEE PERCEPTION TOWARDS HR PRACTICES
AN EMPLOYEE PERCEPTION TOWARDS HR PRACTICESAN EMPLOYEE PERCEPTION TOWARDS HR PRACTICES
AN EMPLOYEE PERCEPTION TOWARDS HR PRACTICES
 

Andere mochten auch

Research proposal & thesis format ver 4 april 2011
Research proposal & thesis format   ver 4 april 2011Research proposal & thesis format   ver 4 april 2011
Research proposal & thesis format ver 4 april 2011
Adam Khaleel
 

Andere mochten auch (6)

Lessons learnt from nearly 200 cases of knowledge management journeys by hong...
Lessons learnt from nearly 200 cases of knowledge management journeys by hong...Lessons learnt from nearly 200 cases of knowledge management journeys by hong...
Lessons learnt from nearly 200 cases of knowledge management journeys by hong...
 
Hong Kong PhD Fellowships 2016/17
Hong Kong PhD Fellowships 2016/17Hong Kong PhD Fellowships 2016/17
Hong Kong PhD Fellowships 2016/17
 
KMIRC Summer School 2016
KMIRC Summer School 2016KMIRC Summer School 2016
KMIRC Summer School 2016
 
MOOC: ISE101x Knowledge Management and Big Data in Business
MOOC: ISE101x Knowledge Management and Big Data in BusinessMOOC: ISE101x Knowledge Management and Big Data in Business
MOOC: ISE101x Knowledge Management and Big Data in Business
 
Research proposal & thesis format ver 4 april 2011
Research proposal & thesis format   ver 4 april 2011Research proposal & thesis format   ver 4 april 2011
Research proposal & thesis format ver 4 april 2011
 
English research proposal
English research proposalEnglish research proposal
English research proposal
 

Ähnlich wie PhD project summary & Invitation to participate in research

College of Administrative and Financial SciencesAssign.docx
College of Administrative and Financial SciencesAssign.docxCollege of Administrative and Financial SciencesAssign.docx
College of Administrative and Financial SciencesAssign.docx
mccormicknadine86
 
TOTADO paper and templates Birdi (2011).DOC
TOTADO paper and templates Birdi (2011).DOCTOTADO paper and templates Birdi (2011).DOC
TOTADO paper and templates Birdi (2011).DOC
Kamal Birdi
 
Chapter 4: Performance Execution
Chapter 4: Performance ExecutionChapter 4: Performance Execution
Chapter 4: Performance Execution
HRM751
 
Investigating Impacts of Team-Building and Organisational Leadership on Corpo...
Investigating Impacts of Team-Building and Organisational Leadership on Corpo...Investigating Impacts of Team-Building and Organisational Leadership on Corpo...
Investigating Impacts of Team-Building and Organisational Leadership on Corpo...
Business, Management and Economics Research
 
Chapter 4: Performance Execution
Chapter 4: Performance ExecutionChapter 4: Performance Execution
Chapter 4: Performance Execution
HRM751
 
Chapter 3: Performance Execution
Chapter 3: Performance ExecutionChapter 3: Performance Execution
Chapter 3: Performance Execution
HRM751
 
Pulse of the employee presentation
Pulse of the employee presentationPulse of the employee presentation
Pulse of the employee presentation
Blackheart Sundragon
 
MODULE 3.pptx of human resource develpoment
MODULE 3.pptx of human resource develpomentMODULE 3.pptx of human resource develpoment
MODULE 3.pptx of human resource develpoment
AnshikaThakur73
 

Ähnlich wie PhD project summary & Invitation to participate in research (20)

HBO Handout Chapter 6 (Job design, Work, and Motivation)
HBO Handout Chapter 6 (Job design, Work, and Motivation)HBO Handout Chapter 6 (Job design, Work, and Motivation)
HBO Handout Chapter 6 (Job design, Work, and Motivation)
 
Organisational behaviour(Introduction)
Organisational behaviour(Introduction)Organisational behaviour(Introduction)
Organisational behaviour(Introduction)
 
Impacts of training & development in organization performance
Impacts of training & development in organization performanceImpacts of training & development in organization performance
Impacts of training & development in organization performance
 
Study summary_Workplace context and its effect on individual competencies and...
Study summary_Workplace context and its effect on individual competencies and...Study summary_Workplace context and its effect on individual competencies and...
Study summary_Workplace context and its effect on individual competencies and...
 
College of Administrative and Financial SciencesAssign.docx
College of Administrative and Financial SciencesAssign.docxCollege of Administrative and Financial SciencesAssign.docx
College of Administrative and Financial SciencesAssign.docx
 
Performance appraisal is the key to high performance
Performance appraisal is the key to high performancePerformance appraisal is the key to high performance
Performance appraisal is the key to high performance
 
EE ppt and its importancein todats world
EE ppt and its importancein todats worldEE ppt and its importancein todats world
EE ppt and its importancein todats world
 
TOTADO paper and templates Birdi (2011).DOC
TOTADO paper and templates Birdi (2011).DOCTOTADO paper and templates Birdi (2011).DOC
TOTADO paper and templates Birdi (2011).DOC
 
Job analysis and performance evaluation- JAPEA
Job analysis and performance evaluation- JAPEAJob analysis and performance evaluation- JAPEA
Job analysis and performance evaluation- JAPEA
 
Research on Interpersonal Communication Competence within Management Teams of...
Research on Interpersonal Communication Competence within Management Teams of...Research on Interpersonal Communication Competence within Management Teams of...
Research on Interpersonal Communication Competence within Management Teams of...
 
Chapter 4: Performance Execution
Chapter 4: Performance ExecutionChapter 4: Performance Execution
Chapter 4: Performance Execution
 
The Impact of Job Security, Organization Culture and Employee Satisfaction on...
The Impact of Job Security, Organization Culture and Employee Satisfaction on...The Impact of Job Security, Organization Culture and Employee Satisfaction on...
The Impact of Job Security, Organization Culture and Employee Satisfaction on...
 
Investigating Impacts of Team-Building and Organisational Leadership on Corpo...
Investigating Impacts of Team-Building and Organisational Leadership on Corpo...Investigating Impacts of Team-Building and Organisational Leadership on Corpo...
Investigating Impacts of Team-Building and Organisational Leadership on Corpo...
 
HRM 326 Learn/newtonhelp.com
HRM 326  Learn/newtonhelp.comHRM 326  Learn/newtonhelp.com
HRM 326 Learn/newtonhelp.com
 
Chapter 4: Performance Execution
Chapter 4: Performance ExecutionChapter 4: Performance Execution
Chapter 4: Performance Execution
 
Chapter 3: Performance Execution
Chapter 3: Performance ExecutionChapter 3: Performance Execution
Chapter 3: Performance Execution
 
Pulse of the employee presentation
Pulse of the employee presentationPulse of the employee presentation
Pulse of the employee presentation
 
Project report on employee motivation.pdf
Project report on employee motivation.pdfProject report on employee motivation.pdf
Project report on employee motivation.pdf
 
MODULE 3.pptx of human resource develpoment
MODULE 3.pptx of human resource develpomentMODULE 3.pptx of human resource develpoment
MODULE 3.pptx of human resource develpoment
 
Manu's HRD scorecard
Manu's   HRD scorecardManu's   HRD scorecard
Manu's HRD scorecard
 

Mehr von 2016

Information Session
Information SessionInformation Session
Information Session
2016
 
Community of Practice Forum in Hong Kong
Community of Practice Forum in Hong KongCommunity of Practice Forum in Hong Kong
Community of Practice Forum in Hong Kong
2016
 

Mehr von 2016 (20)

Hong Kong PhD Fellowship Information leaflet 2018-2019
Hong Kong PhD Fellowship Information leaflet 2018-2019Hong Kong PhD Fellowship Information leaflet 2018-2019
Hong Kong PhD Fellowship Information leaflet 2018-2019
 
Hong Kong PhD Fellowship Information leaflet 2018-2019
Hong Kong PhD Fellowship Information leaflet 2018-2019Hong Kong PhD Fellowship Information leaflet 2018-2019
Hong Kong PhD Fellowship Information leaflet 2018-2019
 
Conceptual Diagram
Conceptual DiagramConceptual Diagram
Conceptual Diagram
 
PLE&N flyer
PLE&N flyerPLE&N flyer
PLE&N flyer
 
大規模線上開放課程-商業大數據及知識管理
大規模線上開放課程-商業大數據及知識管理大規模線上開放課程-商業大數據及知識管理
大規模線上開放課程-商業大數據及知識管理
 
提升中小企競爭力及創新力研討會
提升中小企競爭力及創新力研討會提升中小企競爭力及創新力研討會
提升中小企競爭力及創新力研討會
 
How to Harvest Knowledge Through “After Action Review”?
How to Harvest Knowledge Through  “After Action Review”?How to Harvest Knowledge Through  “After Action Review”?
How to Harvest Knowledge Through “After Action Review”?
 
香港最受推崇知識型中小企大獎宣傳單張
香港最受推崇知識型中小企大獎宣傳單張香港最受推崇知識型中小企大獎宣傳單張
香港最受推崇知識型中小企大獎宣傳單張
 
Workshop on Knowledge-based Service Innovation
Workshop on Knowledge-based Service InnovationWorkshop on Knowledge-based Service Innovation
Workshop on Knowledge-based Service Innovation
 
Information Session
Information SessionInformation Session
Information Session
 
Hong Kong MAKE Award 2015 is open for application now!
Hong Kong MAKE Award 2015 is open for application now! Hong Kong MAKE Award 2015 is open for application now!
Hong Kong MAKE Award 2015 is open for application now!
 
Storytelling
StorytellingStorytelling
Storytelling
 
An introduction to km & its evolution in the last 2 decades
An introduction to km & its evolution in the last 2 decadesAn introduction to km & its evolution in the last 2 decades
An introduction to km & its evolution in the last 2 decades
 
Conversational Leadership
Conversational LeadershipConversational Leadership
Conversational Leadership
 
Seminar on winning recipes from best knowledge enterprises
Seminar on winning recipes from best knowledge enterprisesSeminar on winning recipes from best knowledge enterprises
Seminar on winning recipes from best knowledge enterprises
 
Asian Knowledge Forum cum 2014 MAKE Award Presentation Ceremony
Asian Knowledge Forum cum 2014 MAKE Award Presentation Ceremony Asian Knowledge Forum cum 2014 MAKE Award Presentation Ceremony
Asian Knowledge Forum cum 2014 MAKE Award Presentation Ceremony
 
Cloud computing & big data for service innovation & learning
Cloud computing & big data for service innovation & learningCloud computing & big data for service innovation & learning
Cloud computing & big data for service innovation & learning
 
Seminar on social strategies in action:Driving Business Transformation
Seminar on social strategies in action:Driving Business TransformationSeminar on social strategies in action:Driving Business Transformation
Seminar on social strategies in action:Driving Business Transformation
 
A game based approach to business innovation
A game based approach to business innovationA game based approach to business innovation
A game based approach to business innovation
 
Community of Practice Forum in Hong Kong
Community of Practice Forum in Hong KongCommunity of Practice Forum in Hong Kong
Community of Practice Forum in Hong Kong
 

Kürzlich hochgeladen

Seal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptxSeal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptx
negromaestrong
 

Kürzlich hochgeladen (20)

Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptx
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptx
 
Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
Seal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptxSeal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptx
 
Unit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxUnit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptx
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdf
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdfUGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
 
SOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning PresentationSOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning Presentation
 
ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701
 
Spatium Project Simulation student brief
Spatium Project Simulation student briefSpatium Project Simulation student brief
Spatium Project Simulation student brief
 
Micro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfMicro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdf
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.
 
Accessible Digital Futures project (20/03/2024)
Accessible Digital Futures project (20/03/2024)Accessible Digital Futures project (20/03/2024)
Accessible Digital Futures project (20/03/2024)
 
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
 
PROCESS RECORDING FORMAT.docx
PROCESS      RECORDING        FORMAT.docxPROCESS      RECORDING        FORMAT.docx
PROCESS RECORDING FORMAT.docx
 
Magic bus Group work1and 2 (Team 3).pptx
Magic bus Group work1and 2 (Team 3).pptxMagic bus Group work1and 2 (Team 3).pptx
Magic bus Group work1and 2 (Team 3).pptx
 

PhD project summary & Invitation to participate in research

  • 1. Study on Individual and Team performance: how workplace environment and individual competencies affect performance? Introduction How do you assign staff to work teams for projects? Do your managers treat employees in a right way? Does this provide systematic and sustainable business outcomes and performance level? The HK Polytechnic University is conducting a research on linking individual and team performance with competencies and workplace environment to solve these issues. What is it about? Competencies in practical way are some underlying personal characteristics (personality, knowledge, skills, etc.) manifested in typical behaviors that produce key business outcomes. Thus, they are causally related to individual performance and business results. Employees’ competencies are affected by personal characteristics and social context as well. Social context at workplace is created by corporate culture, climate in the team, values and beliefs shared by team members and manager, as well as real practices (skills) of manager. The study purpose is to align these factors to enable key competencies that provide higher performance and business results. Value for your organization You will receive a description of overall results and for your organization. These include: 1. Which of the three context variables is most impactful on competencies? 2. How does each variable impact competencies. For example, for the manager variable, what do managers do that strengthens their impact on competency improvement. What behaviors hinder that? What do teams do that impact competencies the most. 3. What competencies are the most important drivers of performance? 4. How all these results may be applied to improve performance in your organization? How to participate? 1. Define teams you want to analyze competencies/improve performance. (Team size: at least 4 employees and a manager. Focus on teams in product development, R&D or other technology and innovation related job.) 2. Prepare a name list of members and manager for each team. (It will be used to prepare questionnaires) 3. Manager and team members of each team will answer 3 questionnaires in 3 phase process. (Questionnaires are in electronic form. Each includes 50-60 questions. Duration of each phase is 1 week.) 4. Feedback and description of overall results will be prepared. (In 4 weeks after collecting data) The most useful results for your organization can be provided by involving around 20 teams. However, even for 1-2 teams good feedback and useful applications will be obtained. Please, contact me: MIKHAIL ROZHKOV PolyU, Department of Industrial and Systems Engineering mnrozhkov@gmail.com Tel.: (852) 5414 0507
  • 2. WORKPLACE CONTEXT AND ITS EFFECT ON INDIVIDUAL COMPETENCIES AND PERFORMANCE IN A WORK (PROJECT) TEAM Chief Supervisor: Prof. C.F. Cheung (ISE) Co-supervisor: Prof. Eric Tsui (ISE) Mikhail ROZHKOV Hong Kong, 2014
  • 3. Purpose Highly competent employees produce the best results. But how are competencies most effectively developed and supported? 2
  • 4. Background • Many things impact employees’ competencies – upbringing, education, past experiences, etc. But, once a person is on a job, what are the most effective ways to improve competencies? • This study is designed to determine how, in your company, daily behaviors are impacted by: organizational culture, team climate and manager skills. – Maybe manager assignment is the most important way to strengthen competencies. Or, maybe belonging to a strong team is the best way. – What is the relative impact of culture, climate and manager skills to the daily behaviors (competencies) of employees? • The purpose of this study is to find out these questions. • The results will help your company understand how to best increase competencies of their staff. For example, if the answer is being on a high performing team, then how can teams operate to accelerate individual competency development? 3
  • 5. What is “competency”? The observed behavior Motivation Knowledge and skills Personal traits Competency *adopted from presentation of Gregory Finkelshtein, ECOPSY Consulting Figure 2 – What is competency? 4
  • 6. What competencies are studied? 5 We have focused on seven competencies that impact success in an innovations, R&D and product development environment: 1. Achievement Orientation (ACH) 2. Concern of Order and Quality (CO) 3. Initiative (INT) 4. Information Seeking (INFO) 5. Innovation Orientation (INNOV) 6. Team Working (TW) 7. Team Leadership (TL)
  • 7. Pilot study results 6 Best performance employees have higher scores for key competencies
  • 9. How to participate? 1. Define teams you want to analyze competencies/improve performance. (Team size: at least 4 employees and a manager) 2. Prepare a name list of members and manager for each team. (It will be used to prepare questionnaires) 3. Manager and team members of each team will answer 3 questionnaires in 3 phase process. (Questionnaires are in electronic form. Each includes 50-60 questions. Duration of each phase is 1 week.) 4. Feedback and description of overall results will be prepared. (In 4 weeks after collecting data) 8
  • 10. Value for your company 9 You will receive a description of overall results and for your company. These include: 1. Which of the three variables is most impactful on competencies? 2. How does each variable impact competencies? (For example, for the manager variable, what do managers do that strengthens their impact on competency improvement. What behaviors hinder that? What do teams do that impact competencies the most?) 3. What competencies are the most important drivers of performance? 4. How all these results may be applied to improve performance in your company?
  • 11. Thank you! Mikhail ROZHKOV PolyU, PhD Candidate E-mail: mnrozhkov@gmail.com +852 5414 0507 10

Hinweis der Redaktion

  1. Correlation analysisRegression analysis Recommendations
  2. Decisions: Assigning employees to teamAssigning manager to team/project Employees selection