This document discusses scenarios for developing ICT plans for an educational institution. Scenario 1 involves combining the Institutional ICT Policy Plan and Master Plan, and focusing efforts on developing detailed ICT project plans for specific departments like teaching and learning, research, and library services. Scenario 2, targeted at donors, splits efforts evenly between developing a comprehensive Institutional ICT Policy Plan and a Master Plan with associated project plans. The ICT Policy Plan would provide extensive context and analysis to identify priorities and areas where external support is needed.

1. Scenarios for ICT plan development author: Eric Kluijfhout, eric.kluijfhout@gmail.com This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike License. To view a copy of this license, visit http://creativecommons.org/licenses/devnations/2.0/ or send a letter to Creative Commons, 559 Nathan Abbott Way, Stanford, California 94305, USA.

2. Scenarios for ICT plan development Dr Eric Kluijfhout Workshop on ICT Policy Development, May 4-8 2009, Arba Minch University & Vrije Universiteit Amsterdam

3. core process: teaching/ learning, research, extension support processes student services HRM accoun-ting Library services facilit. manag. tactical management strategic management institutional processes resources outputs students staff funds facilities information graduates new knowledge

4. ICT building Technical infrastructure Knowledge infrastructure Organizational infrastructure ICT infrastructure platform HRM mail SIS LIS FIS Applications platform

5. Plans at national and institutional level ? ? ? ? ? National Social and Economic Policy Plan(s) National ICT Policy Plan National HE Policy Plan HE Sector ICT Policy Plan HE Sector ICT Master Plan Sector ICT Project Plan Institutional Strategic Plan (e.g. BPR T&L chpt. 1,2)  ICT Policy Plan ICT Master Plan Inst. Master Plan (e.g. BPR T&L chpt. 3,4,5,6) Sector ICT Project Plan Sector ICT Project Plan Inst. ICT Project Plan Inst. ICT Project Plan