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Emerging Markets: Growing Profitable Sales in New Territories
27 March 2013
Ten years marketing experience in the
publishing industry and recently completed his
Masters in Marketing.
A proven track record of achievement in the
areas of Digital Marketing, Business
Development and Strategic Planning.
Contact Patrick: pcrowley@epubdirect.com
Patrick Crowley
Digital Marketing Manager
1. A little bit about us
2. Accessing New Territories
3. Pricing
4. Pricing & Growth Per Territory
5. Maximising Sales Impact on Volumes & Revenues
6. eBook Analytics – Analytical Performance Data
7. International Buying Behaviour
Agenda
http://www.slideshare.net/PublishersLaunch/kelly-gallagher-ebooks-go-global
• An Irish company that provides a distribution management system for publishers to get their
eBooks to market.
• We have the widest market reach with over 1,000 retail channels and 25,000 library
channels, all under one simplified contract.
• Sales channels in 60 countries, 50+ languages. Sales reported from 112 countries YTD.
• Our unique selling points put us at a distinct advantage over our competition in terms of cost
savings to clients:
• Digital Distribution specialist service offering
• Maximum exposure to retail outlets and library channels
• The most flexible and powerful software platform
• All managed through a culture of collaboration and partnership. Our success depends on
our publisher’s success.
Who are ePubDirect
Publishers RetailersChallenge
• Access to multiple
channels
• Sales reporting
• File storage
• Conversion
• Marketing
• Resources
• Margins
Simplicity in a World of Complexity
How it Works
Accessing New Territories
eBook Purchase Sources
International Reach – 112 Countries
United States of America United Kingdom Ireland Australia Canada France Italy
Spain South Africa Netherlands New Zealand Germany Singapore Norway Belgium
Switzerland Mexico Denmark India Japan Austria Brazil Hong Kong Finland
Sweden Thailand Portugal Malta Romania Philippines Poland Greece Qatar Czech
Republic Taiwan Israel Chile Luxembourg Russia Cyprus Iceland Argentina
Venezuela Trinidad and Tobago Slovenia United Arab Emirates Croatia Korea
Northern Mariana Islands Indonesia Namibia Jersey Bermuda Ukraine Ethiopia
Grenada Botswana Latvia Bulgaria Cameroon Peru Nigeria Vietnam Bosnia and
Herzegovina Guatemala Hungary Puerto Rico Samoa Isle of Man Zimbabwe
Brunei/Borneo Falkland Islands Kenya Estonia Lithuania Monaco Guernsey
Swaziland Cayman Islands Bahamas Jamaica Saudi Arabia Antigua & Barbuda
Armenia Barbados Cambodia Colombia Congo Dominica Dominican Republic
Ecuador Ghana Guyana Haiti Malawi Montserrat Myanmar Nepal Netherlands
Antilles New Caledonia Palau Panama Saint Kitts and Nevis Saint Lucia Serbia Sri
Lanka Tanzania Turks and Caicos Islands Uganda Uruguay Virgin Islands Western
Sahara
30%
28%
10%
7%
4%
21%
0%
5%
10%
15%
20%
25%
30%
35%
USA UK Ireland Australia Canada Other
% Value
Territory % Value
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
US IE GB CA AU MY SG NZ FI IN ZA PH BM TR
Global Libraries – 2012
Pricing
• Most publishers have difficulty with their pricing policies, because they
don’t have any (don’t tell anyone!)
• Lack of a pro-active pricing policy results in crucial changes in volume
and value in each territory, which can have a huge affect on MARGIN
• One of the biggest challenges is that eBook buyers tend to
understand the competitive landscape better than publishers
• Another major challenge is Amazon’s disputed ‘dominant position’ in
the market. Harder to replace lost print sales.
• Compounding the problem is the fact that many publishers tend to
shoot very low to get high volumes, without a full understanding of the
margin consequences
This race to the bottom makes life harder for everyone
Pricing: Expectation and Behaviour
Publishers
Expectations
Publishers
Pricing
Behaviour
Buyers
Expectations
Buyers
Purchasing
Behaviour
Setting the Price: A Trade Off
• Price Optimization is a complex process that involves 2
distinct components
1) Publisher’s existing price and cost structures
2) Customers Behaviour
• If I decrease my price, how much volume do I need to
gain to improve my profitability
• If I increase my price, how much volume can I afford
to lose, before reducing my profitability
Relationship between
Price and Sales
Price €
Sales Volume
€10
€0
25 75 100
Pricing: UK & US
BISAC US UK
Fiction : General (FIC000000) $5.54 $4.51
Bus & Economics : General (BUS000000) $10.77 $6.23
History: General (HIS000000) $8.85 $5.82
Juv Non-Fiction: General (JNF000000) $6.87 $4.87
Biog & Autobiog : General (BIO000000) $10.24 $3.59
Religon: General (REL000000) $8.36 $3.72
Self-Help: General (SEL000000) $10.72 $8.53
Sports & Rec : General (SPO000000) $11.14 $7.47
Political Science: General (POL000000) $12.90 $6.82
Total Average $9.49 $5.73
Pricing: UK vs US
$0.00
$2.00
$4.00
$6.00
$8.00
$10.00
$12.00
History: General Biog & Autobiog : General Religon: General
$8.85
$10.24
$8.36
$5.82
$3.59 $3.72
Amz.com ASP
Amz.co.uk ASP
34% 64% 55%
•Elastic = many substitutes
•Inelastic = few substitutes
Amazon.com No titles in category
Fiction 598,000
Romance 99,000
Nonfiction 915,000
Biographies & Memoirs 63,000
Business & Investing 95,000
History 112,000
Politics & Current Events 103,000
Religion & Spirituality 156,000
"The important thing is not to stop questioning."
Albert Einstein
Innovative eBook Analytics Suite
 Graphical views on eBook performance
 Detailedinsight through title level
dashboards
 Self-service accessto key
measures/reports
 Accurate, timely business
intelligence
 GraphicalKPIs
 Detailed:title/retailer reporting,
YTD/month
ePubDirect
Analytics
Optimise
Measure
Report
Analyse
BISAC US UK
Fiction $5.54 $4.51
Bus & Economics $10.77 $6.23
Biog & Autobiog $10.24 $3.59
Price vs. Sales vs. Margin
Price €
Sales Volume
€10
€0
25 75 100
http://www.slideshare.net/PublishersLaunch/kelly-gallagher-ebooks-go-global
Super Powers
India
1,210,193,422
UK
63,181,755
While only 2% of Indian population has purchased an eBook – that
number is > UK with 17% penetration
http://www.slideshare.net/PublishersLaunch/kelly-gallagher-ebooks-go-global
http://www.slideshare.net/PublishersLaunch/kelly-gallagher-ebooks-go-global
Free as a Driver in Emerging Markets
Do’s and Don’ts
1: Broaden your sales mix and
decrease your risk by ensuring your
titles are available to all territories by
working with all retailer and library
channels
2: Maximise your margin by
establishing an eBook pricing policy –
implement this by territory, start with
the biggies
3: Test your pricing – see what works
(easy in digital!)
4: Make informed decisions utilising
Analytics, review regularly
1: Wait. And watch the biggest get
bigger then decide to do something
(learning curve)
2: Base your eBook pricing strategy
on the legacy model for print – they
are different
3: Race to the bottom on price
4: Go it alone – lean on us!
Thank You & Questions
pcrowley@epubdirect.com
ePubDirect Events:
11 April BIC Breakfast – Digital Panel
15 April LBF, X555 @ Digital Zone
24 April Supply Chain Visibility
13 May Bookseller Awards
ePubDirect Archive:
https://vimeo.com/58629421 Metadata that matters
http://vimeo.com/55015307 Organic SEO
http://vimeo.com/56899413 Retailer Requirements
Blog Pricing, DRM, Tax
Contact us for more information - today!

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Emerging eBooks Markets Webinar

  • 1. Emerging Markets: Growing Profitable Sales in New Territories 27 March 2013
  • 2. Ten years marketing experience in the publishing industry and recently completed his Masters in Marketing. A proven track record of achievement in the areas of Digital Marketing, Business Development and Strategic Planning. Contact Patrick: pcrowley@epubdirect.com Patrick Crowley Digital Marketing Manager
  • 3. 1. A little bit about us 2. Accessing New Territories 3. Pricing 4. Pricing & Growth Per Territory 5. Maximising Sales Impact on Volumes & Revenues 6. eBook Analytics – Analytical Performance Data 7. International Buying Behaviour Agenda http://www.slideshare.net/PublishersLaunch/kelly-gallagher-ebooks-go-global
  • 4. • An Irish company that provides a distribution management system for publishers to get their eBooks to market. • We have the widest market reach with over 1,000 retail channels and 25,000 library channels, all under one simplified contract. • Sales channels in 60 countries, 50+ languages. Sales reported from 112 countries YTD. • Our unique selling points put us at a distinct advantage over our competition in terms of cost savings to clients: • Digital Distribution specialist service offering • Maximum exposure to retail outlets and library channels • The most flexible and powerful software platform • All managed through a culture of collaboration and partnership. Our success depends on our publisher’s success. Who are ePubDirect
  • 5. Publishers RetailersChallenge • Access to multiple channels • Sales reporting • File storage • Conversion • Marketing • Resources • Margins Simplicity in a World of Complexity
  • 8.
  • 9.
  • 11. International Reach – 112 Countries United States of America United Kingdom Ireland Australia Canada France Italy Spain South Africa Netherlands New Zealand Germany Singapore Norway Belgium Switzerland Mexico Denmark India Japan Austria Brazil Hong Kong Finland Sweden Thailand Portugal Malta Romania Philippines Poland Greece Qatar Czech Republic Taiwan Israel Chile Luxembourg Russia Cyprus Iceland Argentina Venezuela Trinidad and Tobago Slovenia United Arab Emirates Croatia Korea Northern Mariana Islands Indonesia Namibia Jersey Bermuda Ukraine Ethiopia Grenada Botswana Latvia Bulgaria Cameroon Peru Nigeria Vietnam Bosnia and Herzegovina Guatemala Hungary Puerto Rico Samoa Isle of Man Zimbabwe Brunei/Borneo Falkland Islands Kenya Estonia Lithuania Monaco Guernsey Swaziland Cayman Islands Bahamas Jamaica Saudi Arabia Antigua & Barbuda Armenia Barbados Cambodia Colombia Congo Dominica Dominican Republic Ecuador Ghana Guyana Haiti Malawi Montserrat Myanmar Nepal Netherlands Antilles New Caledonia Palau Panama Saint Kitts and Nevis Saint Lucia Serbia Sri Lanka Tanzania Turks and Caicos Islands Uganda Uruguay Virgin Islands Western Sahara
  • 12.
  • 13. 30% 28% 10% 7% 4% 21% 0% 5% 10% 15% 20% 25% 30% 35% USA UK Ireland Australia Canada Other % Value Territory % Value
  • 14. 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% US IE GB CA AU MY SG NZ FI IN ZA PH BM TR Global Libraries – 2012
  • 15. Pricing • Most publishers have difficulty with their pricing policies, because they don’t have any (don’t tell anyone!) • Lack of a pro-active pricing policy results in crucial changes in volume and value in each territory, which can have a huge affect on MARGIN • One of the biggest challenges is that eBook buyers tend to understand the competitive landscape better than publishers • Another major challenge is Amazon’s disputed ‘dominant position’ in the market. Harder to replace lost print sales. • Compounding the problem is the fact that many publishers tend to shoot very low to get high volumes, without a full understanding of the margin consequences This race to the bottom makes life harder for everyone
  • 16. Pricing: Expectation and Behaviour Publishers Expectations Publishers Pricing Behaviour Buyers Expectations Buyers Purchasing Behaviour
  • 17. Setting the Price: A Trade Off • Price Optimization is a complex process that involves 2 distinct components 1) Publisher’s existing price and cost structures 2) Customers Behaviour • If I decrease my price, how much volume do I need to gain to improve my profitability • If I increase my price, how much volume can I afford to lose, before reducing my profitability
  • 18. Relationship between Price and Sales Price € Sales Volume €10 €0 25 75 100
  • 19. Pricing: UK & US BISAC US UK Fiction : General (FIC000000) $5.54 $4.51 Bus & Economics : General (BUS000000) $10.77 $6.23 History: General (HIS000000) $8.85 $5.82 Juv Non-Fiction: General (JNF000000) $6.87 $4.87 Biog & Autobiog : General (BIO000000) $10.24 $3.59 Religon: General (REL000000) $8.36 $3.72 Self-Help: General (SEL000000) $10.72 $8.53 Sports & Rec : General (SPO000000) $11.14 $7.47 Political Science: General (POL000000) $12.90 $6.82 Total Average $9.49 $5.73
  • 20. Pricing: UK vs US $0.00 $2.00 $4.00 $6.00 $8.00 $10.00 $12.00 History: General Biog & Autobiog : General Religon: General $8.85 $10.24 $8.36 $5.82 $3.59 $3.72 Amz.com ASP Amz.co.uk ASP 34% 64% 55%
  • 21. •Elastic = many substitutes •Inelastic = few substitutes Amazon.com No titles in category Fiction 598,000 Romance 99,000 Nonfiction 915,000 Biographies & Memoirs 63,000 Business & Investing 95,000 History 112,000 Politics & Current Events 103,000 Religion & Spirituality 156,000
  • 22. "The important thing is not to stop questioning." Albert Einstein
  • 23. Innovative eBook Analytics Suite  Graphical views on eBook performance  Detailedinsight through title level dashboards  Self-service accessto key measures/reports  Accurate, timely business intelligence  GraphicalKPIs  Detailed:title/retailer reporting, YTD/month
  • 24. ePubDirect Analytics Optimise Measure Report Analyse BISAC US UK Fiction $5.54 $4.51 Bus & Economics $10.77 $6.23 Biog & Autobiog $10.24 $3.59
  • 25. Price vs. Sales vs. Margin Price € Sales Volume €10 €0 25 75 100
  • 27. Super Powers India 1,210,193,422 UK 63,181,755 While only 2% of Indian population has purchased an eBook – that number is > UK with 17% penetration
  • 30. Free as a Driver in Emerging Markets
  • 31. Do’s and Don’ts 1: Broaden your sales mix and decrease your risk by ensuring your titles are available to all territories by working with all retailer and library channels 2: Maximise your margin by establishing an eBook pricing policy – implement this by territory, start with the biggies 3: Test your pricing – see what works (easy in digital!) 4: Make informed decisions utilising Analytics, review regularly 1: Wait. And watch the biggest get bigger then decide to do something (learning curve) 2: Base your eBook pricing strategy on the legacy model for print – they are different 3: Race to the bottom on price 4: Go it alone – lean on us!
  • 32. Thank You & Questions pcrowley@epubdirect.com ePubDirect Events: 11 April BIC Breakfast – Digital Panel 15 April LBF, X555 @ Digital Zone 24 April Supply Chain Visibility 13 May Bookseller Awards ePubDirect Archive: https://vimeo.com/58629421 Metadata that matters http://vimeo.com/55015307 Organic SEO http://vimeo.com/56899413 Retailer Requirements Blog Pricing, DRM, Tax Contact us for more information - today!

Hinweis der Redaktion

  1. Publishers Lunch Conference last Summer
  2. 2 conclusions: 1) US less price sensitive and 2) publishers pricing too high in many cases, and sales could be improved by better pricing strategies
  3. ‘Free’ in emerging markets still major source of access to eBooks
  4. Publishers Lunch Conference last Summer