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360Insight
Portfolio by Jacques Epangue
Insight Specialist
for Brand Management
Class 2015
I stand with one foot rooted in social sciences and the
other in business...
... but also embracing a multicultural vision
Methodology
imagination
1
2
3
Insight is about recognizing relationships or
associations between the scene, participants and
actions in order to help solve a problem.
It’s about seeing the whole picture...
Social
Who they do the
action with
Actions
What action /s they
do
Motivations
What they think or
feel
…and being able to support it
Observe Reframe Validate
FACTS FINDINGS INSIGHTS
Works
Insight to light
#1
The scene : US Tv Network Industry
The participants: Hispanics, Advertisers
Assignment
Ignite the passions of the sales force and make Univision
and other UCI brands a “must-have” for new advertisers.
Findings
For marketers, the growth of the US Hispanic population is not
only an important sales opportunity but presents the promise of
reaching a dynamic and engaged audience with a unique digital
behavior.
Facts
The Hispanic population is one of the fastest growing
demographics in the United States, and they are shaping the
culture of America through their growing political clout and
their influence in the food and entertainment industry.
Univision is the biggest Spanish-language media network in
the United States when it comes to revenue, ratings and
stations owned.
By learning to recognize logos, ethos, and pathos in
Hispanic community Univision is able to broadcast
programming that appeal to a sense of community and
emotional moments of identification.
Insight
#2
The scene : US Travel Industry
The participants: Travelers (business, family, leisure)
Assignment
Increase top of mind awareness when people are thinking
about and organizing their vacations
It’s always easier to go with the known than the
unknown. Even the most adventurous travelers need a
toolkit full of tips to make their travel a little less stressful.
Findings
Facts
92% of internet users read product reviews and 89% of
people say that reviews influence their purchasing decision.
(e-tailing group)
65 % of travelers are more likely to choose a hotel that has
won a TripAdvisor award. (TripAdvisor)
When someone is planning a trip, digital channels begin
as a source of inspiration. As the inspiration takes shape,
those channels become planning tools.
Insight
#3
The scene : Children Health Hospitals
The participants: pediatrician, parents, donors
Assignment
Raise awareness about the outstanding contribution
Columbia Children’s Health has achieved in pediatric care
and research.
For donors, parents and fellows choosing CCH becomes a
reason for better access an experience driven by
reputation and depth of expertise.
Findings
Facts
Columbia Children’s Health is ranked as “Best Children’s
Hospitals” in 9 specialties
Faculty members at Columbia Children's Health have been
responsible for a number of significant clinical breakthroughs
Word-of-mouth recommendations matter most, but online
patient reviews or ratings are playing a small but significant
and growing role when parents choose pediatricians.
When it comes to complex care for children, families will go to any
lengths for the best. However, all Children’s hospitals built their
stories around leadership but most fail to make the association
between services offered and patient needs both verbally and
visually.
e findings also reveal that children’s feeling of wellbeing within this experience
is linked to their ability to feel comfortable in the environment, to maintain a
positive state of mind and to remain positively engaged with the experience and
the environment.
Insight
And my all-time favourite quote
“An insight is simply defined as understanding ‘why’ rather than
the what.
Rob Campbell
Head of Planning
Weiden + Kennedy Shanghai
China
PROBLEM Marketers only see Univision as a Spanish language platform
WHY? Because Univision is the biggest Spanish-language media
network in the United States when it comes to revenue, ratings
and stations owned.
WHY?
WHY?
INSIGHT
Because second to the Church, Univision is the most recognized
and trusted brand among Hispanics
Because Univision doesn’t speak to passive audience but to
active participants.
By learning to recognize logos, ethos, and pathos in
Hispanic community Univision is able to broadcast
programming that appeal to a sense of community and
emotional moments of identification.
3131
Thank You

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Jacques Epangue Portfolio

  • 2. Insight Specialist for Brand Management Class 2015
  • 3. I stand with one foot rooted in social sciences and the other in business... ... but also embracing a multicultural vision Methodology imagination
  • 4.
  • 5. 1 2 3 Insight is about recognizing relationships or associations between the scene, participants and actions in order to help solve a problem.
  • 6. It’s about seeing the whole picture... Social Who they do the action with Actions What action /s they do Motivations What they think or feel
  • 7. …and being able to support it Observe Reframe Validate FACTS FINDINGS INSIGHTS
  • 9. #1 The scene : US Tv Network Industry The participants: Hispanics, Advertisers
  • 10.
  • 11. Assignment Ignite the passions of the sales force and make Univision and other UCI brands a “must-have” for new advertisers.
  • 12. Findings For marketers, the growth of the US Hispanic population is not only an important sales opportunity but presents the promise of reaching a dynamic and engaged audience with a unique digital behavior.
  • 13. Facts The Hispanic population is one of the fastest growing demographics in the United States, and they are shaping the culture of America through their growing political clout and their influence in the food and entertainment industry. Univision is the biggest Spanish-language media network in the United States when it comes to revenue, ratings and stations owned.
  • 14. By learning to recognize logos, ethos, and pathos in Hispanic community Univision is able to broadcast programming that appeal to a sense of community and emotional moments of identification. Insight
  • 15. #2 The scene : US Travel Industry The participants: Travelers (business, family, leisure)
  • 16. Assignment Increase top of mind awareness when people are thinking about and organizing their vacations
  • 17. It’s always easier to go with the known than the unknown. Even the most adventurous travelers need a toolkit full of tips to make their travel a little less stressful. Findings
  • 18. Facts 92% of internet users read product reviews and 89% of people say that reviews influence their purchasing decision. (e-tailing group) 65 % of travelers are more likely to choose a hotel that has won a TripAdvisor award. (TripAdvisor)
  • 19. When someone is planning a trip, digital channels begin as a source of inspiration. As the inspiration takes shape, those channels become planning tools. Insight
  • 20. #3 The scene : Children Health Hospitals The participants: pediatrician, parents, donors
  • 21.
  • 22. Assignment Raise awareness about the outstanding contribution Columbia Children’s Health has achieved in pediatric care and research.
  • 23. For donors, parents and fellows choosing CCH becomes a reason for better access an experience driven by reputation and depth of expertise. Findings
  • 24. Facts Columbia Children’s Health is ranked as “Best Children’s Hospitals” in 9 specialties Faculty members at Columbia Children's Health have been responsible for a number of significant clinical breakthroughs Word-of-mouth recommendations matter most, but online patient reviews or ratings are playing a small but significant and growing role when parents choose pediatricians.
  • 25. When it comes to complex care for children, families will go to any lengths for the best. However, all Children’s hospitals built their stories around leadership but most fail to make the association between services offered and patient needs both verbally and visually. e findings also reveal that children’s feeling of wellbeing within this experience is linked to their ability to feel comfortable in the environment, to maintain a positive state of mind and to remain positively engaged with the experience and the environment. Insight
  • 26.
  • 27. And my all-time favourite quote “An insight is simply defined as understanding ‘why’ rather than the what. Rob Campbell Head of Planning Weiden + Kennedy Shanghai China
  • 28. PROBLEM Marketers only see Univision as a Spanish language platform WHY? Because Univision is the biggest Spanish-language media network in the United States when it comes to revenue, ratings and stations owned. WHY? WHY? INSIGHT Because second to the Church, Univision is the most recognized and trusted brand among Hispanics Because Univision doesn’t speak to passive audience but to active participants. By learning to recognize logos, ethos, and pathos in Hispanic community Univision is able to broadcast programming that appeal to a sense of community and emotional moments of identification.