The evolving library liaison role

1. Enterprising Liaisons:
Evolving Engagement
Jennifer Natale
Librarian

2. Overview
● Discuss liaison work
● Developing profiles
● Creating engagement
plans
● Tips for staying on
track
Image by Jennifer Natale

3. Liaison Assignments
● Academic departments
● Student demographic
● Offices/Programs
● Other?

4. What do they need?
● Requests
● Past experience
● Survey/Feedback
● Research/Literature

5. Create a Profile or Persona
● Creates a record
● Delve more deeply
● Reflect for innovation

6. Academic Department Content
● Links to website, faculty list, learning
outcomes
● Curriculum (undergrad/ grad)
● Notables like accreditation

7. Student Population Content
● Partners
● Demographics
● Unique Needs
● Engagement
opportunities

8. Meeting Preparation
● Generate ideas and questions for
department chairs, program directors
● Learn & Expand your profile

9. EXAMPLE
In Fall 2018, there were 81 new transfer students who declared
Psychology as their major. Psychology is consistently one of the
most chosen majors by incoming transfer students.
These transfer students will not go through First Year Seminar
or introductory English courses where library instruction is
embedded.

10. Tie in to Goals
● What do you want to
work on?
● Be SMART - specific,
measurable, achievable,
results-focused, and
time- bound.

11. EXAMPLE
Over the next two semesters, I would like to increase the
number of instruction sessions taught in Psychology by 20%
and/or increase the number of course sites who have a direct
link to the LibGuide by 30%.

12. Build an Engagement Plan
● Collaborative
elements
● Consider preparation
When do?
● Consider timing
When due?

13. EXAMPLE
Establish baseline numbers of instruction sessions, embedded
LibGuides and LibGuide hits.
What to do? Contact faculty who teach classes with research
components. Discuss with Department Chair, create new
LibGuide content, etc.

14. Set Deadlines
● Plan content
ahead
● Workload
adjustments
● Partner with
other liaisons

15. EXAMPLE

16. Use Tech Tools
● Utilize task lists for due dates
● Free project management tool like
Trello - set deadlines
● Project management tools like
Basecamp

17. Jennifer Natale
natalejj@appstate.edu
Unless noted, all images are creative commons from pixabay.com