3. Workshop Outcomes
• Why prosperity matters to a catalyst council and
how Libraries are relevant
• How Libraries can be catalysts
• How to identify and connect with potential
partners to attract their active collaboration with
Libraries
• How to shape and communicate the Library
economic offer
• Ways of measuring and demonstrating impact
4. “... a substance that speeds up a chemical reaction,
but is not consumed by a reaction ...”
•Welcoming
•Weekend-rich opening hours
•Countywide locations
•Community hubs
•Constant & trusted
•Safe & neutral
•Universal appeal
•Wide customer base
•Information specialists
•Knowledge surround
•Customer Insight
•Digital signage / Wifi
•Free E-Friday
6. Mapping the opportunities
Library
Service
STRATEGIC POLITICAL
DELIVERY
PARTNERS
CATALYST
Elected Members
Cabinet Member
Districts/Boroughs/County
Officers
Economic Regeneration Officers
Director Assistant Director
Chief Executive
Local Enterprise Partnership (NEP)
University
Worklessness Steering Group/Forum
Community Customer to customer
Volunteers (e.g. IT Buddies) Social Capital
Time Bank Local Businesses
Social Enterprise (University) Impact Stories
Sustainability Library Advisory Group
Donations/Bequests Conversation Cafes (BME)
Literacy/Numeracy Groups
Volunteers into paid work Hatcheries
University Colleges
Credit Unions JCP Connexions
Debt Advice CAB Children’s Centres
Community Legal Service Housing Associations
National Careers Service Providers:
Enterprise Solutions Options 2
Northampton Evolve your Future
Rachel Mallows Company
Institute of Chartered
Accountants New Ark Foundation BME
HMRC Local Businesses Business Ambassadors
(Pro Bono)
8. Learning points
• Why prosperity matters
• How Libraries can be catalysts
• Identifying the Library offer
• Mapping the opportunities
• Identifying the key partners
9. Customer Journey
• Customer wants a job and needs to build
confidence
• Borrows from the Change! Collection and
volunteers to gain experience
• Connects with the community
• Achieves employment goal
• Supports library through donation
11. Mapping the opportunities
Library
Service
STRATEGIC POLITICAL
DELIVERY
PARTNERS
CATALYST
Elected Members
Cabinet Member
Districts/Boroughs/County
Officers
Economic Regeneration Officers
Director Assistant Director
Chief Executive
Local Enterprise Partnership (NEP)
University
Worklessness Steering Group/Forum
Community Customer to customer
Volunteers (e.g. IT Buddies) Social Capital
Time Bank Local Businesses
Social Enterprise (University) Impact Stories
Sustainability Library Advisory Group
Donations/Bequests Conversation Cafes (BME)
Literacy/Numeracy Groups
Volunteers into paid work Hatcheries
University Colleges
Credit Unions JCP Connexions
Debt Advice CAB Children’s Centres
Community Legal Service Housing Associations
National Careers Service Providers:
Enterprise Solutions Options 2
Northampton Evolve your Future
Rachel Mallows Company
Institute of Chartered
Accountants New Ark Foundation BME
HMRC Local Businesses Business Ambassadors
(Pro Bono)
12. Our Enterprise Hub Offer
• Face to face support
– Signposting
– Regular drop-in sessions
– Bookable one to ones
• Programme of Workshops
– Is it for me?
– HMRC – Tax for the Self Employed
– Writing your business plan
– Social media for business development
– Social Enterprise
13. Our Enterprise Hub Offer
• Online Resources
– COBRA
– KOMPASS
– E-bulletin
– Social media
– Digital Signage
• Networking Opportunities
– Launch Event
– Job Club Xtra
– Networking Events
14.
15. • Standard monitoring
• Statistics
• Customer Journeys as “Impact Stories”
– Change zone
– Volunteering
– Enterprise
– Employment
Impact
