Keynote 2016-09-22 http://bviw.com/blog/the-future-of-communication/ Burton | Van Iersel | Whitney The Future of Communication By Oliver T. Hellriegel, translated by Holly Mickelson It’s plausible that machines will someday replace person-to-person communication. But will anyone still write thoughtful, intelligent texts? And the translation of such texts – will machines do that, too? An examination of person-to-person and corporate communication in the very near future. Current developments in communication What this means for corporate communications work History and overview of digital communication Web 1.0 – or how it all began Web 2.0 – The social web Web 3.0 – The mobile web Web 4.0 – The Internet of Things Conclusion Communication in general and corporate communications in particular are about empathy, commitment and passion. These characteristics, when paired with clear insight into human nature, are exactly what is needed in digital times.

1. The Future of Communication
BVIW, Munich, 2016-09-22

2. #BVIW_2016

4. Digital Communication 1.0

5. Digital Communication 2.0

6. Digital Communication
3.0

7. Digital Communication
x.0

8. Outlook

9. #THANKS

10. Photo Credits
• TOPIO ("TOSY Ping Pong Playing Robot") is a bipedal humanoid robot designed to play table tennis against a human being. TOPIO version 3.0 at Tokyo
International Robot Exhibition, Nov 2009 by Humanrobo (https://commons.wikimedia.org/wiki/File:TOPIO_3.jpg)
• U.S. Navy photo by Steve Vanderwerff/Released (https://commons.wikimedia.org/wiki/File:US_Navy_100411-
N-4482V-005_Flour_Bluff_High_School_(Corpus_Christi,_Texas)_Cadet_Commander_Brian_Spofford_shouts_marching_orders_to_his_cadets.jpg)
• Social network visualization. Graph containing 800 vertices and 10.000 edges. Color = Betweenness centrality. by Martin Grandjean (https://
commons.wikimedia.org/wiki/File:SocialNetworkAnalysis.png)
• Coffee and mobile phone (CC0 License)
• Tablet computer and coffee (CC0 License)
• Taking picture with mobile phone (CC0 License)
• Amazon Dash by Alexander Klink (https://upload.wikimedia.org/wikipedia/commons/4/45/Amazon_Dash_Button_Tide.jpg)
• Tesla Autopilot by Marc van der Chijs (https://www.flickr.com/photos/chijs/22274503931)
• Amazon Echo (Public Domain)
• BVIW Team Meeting (c) 2016 Burton | Van Iersel | Whitney