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Mobile Insights on Green Vehicles
Survey Context and Objectives

 •  Mobile study of consumer perspectives on green
    vehicles: electric vehicles, hybrids, alternative fuel, etc.

 •  Among the world’s first initiatives of its kind

 •  Designed to assess speed and reliability of mobile
    channel for gathering consumer data

 •  Represents a new opportunity to gather consumer
    opinion faster than ever before

 •  A precursor to private communities for automakers

 •  Easy for consumer and automaker alike

 •  Desirable demographic of smartphone users
Survey Details and Methodology

 •  Data obtained using established SMART Network of
    iPhone users in United States

 •  More than 2000 responses collected in one day
 •  Total sample of 1768 iPhone users in the U.S. was:

    •  Male: 56% Female: 44%
    •  Age 16-24: 38%, 25-34: 38%, 35-44: 17%, 45+: 7%

 •  Because the survey was a test to check the power of
    smartphones to generate rapid responses, respondents
    not necessarily representative of the American population
Survey Responses
Strong Demand for Green Vehicles

       Are you currently considering purchasing a
                     green vehicle?                 •    Almost 4 out of 10 people
                                                         consider purchasing a
                                                         green car

                                                    •    No significant difference
                    38%                    No            between men and women
                                           Yes
                                                    •    Minimal difference
                             62%
                                                         between age groups




1764 respondents
Vehicle Replacement Timeframe


          In what time frame would you purchase
                     a green vehicle?


                                                                    •  More than a quarter
                              28%                                      would purchase
                                              By the end of 2012       within 2 years
                                              In 5 years or more
              55%                                                   •  Majority to purchase
                                              Within 2 to 5 years
                              17%                                      within 2-5 years




677 respondents considering a green vehicle
Hybrid Vehicles Lead Electric

                 What type(s) of green vehicle are you
                            considering?
 600
                                                                                             •  Still uncertain,
                                                                                                but more than
 500
                                                                                                80% will
                                                                                                consider hybrid
 400

                                                                                             •  “Only” about
 300                                                                                            50% will
                                                                                                consider
 200
                                                                                                Electric


 100



   0
        Hybrid   Electric   Plug-in   Solar   Flex Fuel   Natural Gas Biodiesel or   Other
                            Hybrid            (Ethanol)               Clean Diesel



Multiple selections from 677 respondents considering green vehicles
Toyota, Hybrids Receive Most Consideration

                  What model(s) of green vehicle are you considering?

   160
   140
   120
   100
    80
    60
    40
    20
     0




Multiple selections from 677 respondents considering green vehicles
Fuel Savings, Environment are Top Reasons


               Why are you considering a green vehicle?
700
                                                                                                           •  A rational choice:
600                                                                                                           technology and
                                                                                                              reduced noise are
500                                                                                                           far behind

400
                                                                                                           •  Reduce
                                                                                                              dependence on
300
                                                                                                              foreign oil for
                                                                                                              more than 50%
200


100


  0
      Fuel savings Less impact To reduce        Use of   Tax credit or Reduced New type of        Fuel
                     on the    dependence advanced          other      noise while   driving    economy
                   environment on foreign oil technology  incentive      driving   experience   mandates




Multiple selections from 677 respondents considering green vehicles
Price, Durability are Top Obstacles

           What is preventing you from purchasing a
                        green vehicle?
   700
                                                             •  Price is clearly the
   600
                                                                major factor
   500

   400                                                       •  Uncertainty about
   300                                                          durability and battery
                                                                life generate more
   200
                                                                rejection than practical
   100
                                                                concerns, especially
     0                                                          for respondents not
                                                                considering a green
                                                                car today


                                                      No   Yes




Multiple selections from all 1768 respondents
Price, Battery Life, Durability are Top Concerns

                  What would you need to know about a green vehicle
                    in order to feel comfortable purchasing one?
           900
           800
           700
           600
           500
           400
           300
           200
           100
             0




Multiple selections from all 1768 respondents
Green worth $2500 or less to most
                        How much more would you pay for a green
                         vehicle than a gasoline-powered vehicle?

                                 6%
                         8%
                                                       0-2,500 more


                                                       $2,500-5,000 more
                                               45%
                 20%
                                                       Not willing to pay a
                                                       premium

                                                       Any premium matched
                                                       by tax or other
                                                       incentives
                                                       $5,000-10,000 more

                              21%



Data from all 1768 respondents
Responses Consistent by Purchasing Plans

                            How much more would you pay for a green
                             vehicle than a gasoline-powered vehicle?


                                     $0-2,500 more                                $0-2,500 more
                       Yes                                                   No
                                     $2,500-5,000
                                     more                                         $2,500-5,000
                                                                                  more

                                     $5,000-10,000
                                     more                                         $5,000-10,000
                                                                                  more
                                     Any premium
                                     matched by tax or
                                     other incentives                             Any premium
                                                                                  matched by tax
                                     Not willing to pay                           or other
                                     a premium                                    incentives




Data from all 1768 respondents, split by plans to purchase a green vehicle
Varying Expectations for Vehicle Range


       What is the minimum distance a green vehicle should be able
                  to travel without charging or refueling?


                       Yes                                                          No
                                                                             4%

            13% 6%                      0-49 miles                                        0-49 miles
                                                                  19%             13%
                      19%               50-99 miles                                       50-99 miles
      19%                               100-149 miles                                     100-149 miles
                                        150-299 miles                               19%
                                                                                          150-299 miles
                                                               22%
                      21%               300-499 miles                                     300-499 miles
            22%
                                        500-800 miles                                     500-800 miles
                                                                             23%




Data from all 1768 respondents, split by plans to purchase a green vehicle
Gas/Savings, Environment are Top “Exciters”

                       What else excites you about green vehicles?
 “Having new and exciting technology.”              “Not having to rely on oil/gas.”
 “The ones now pave the way for
                                                  “Sticking it to the oil companies!”
 more discoveries to come.”	





 “There are so many
 different ways to go green.”
                                                “They have a huge future…
Qualitative data from all 1768 respondents      and I would love to be a part of it.”
visualized using wordle.com
Price, Battery Remain Top Concerns

             What else concerns you about green vehicles?
“Not enough political backing
to ensure infrastructure is built.”

“Are they really
saving energy?”

“They are
usually
slow,
cushy,
and
boring.”

“My gas-powered                “We are between                    “Carbon emissions
Hondas last more than          technologies… I won't buy          from the companies
10 years, will a hybrid        until I know what is going to be   producing electricity
last that long?”               the new normal.”                   the cars run on.”
Conclusions
Key Findings on Green Vehicles

•  There is a strong interest in green vehicles—more in hybrid than electric

•  Due to its established communication and positioning on hybrids, the
   Toyota Prius receives the most consideration from consumers

•  Most consumers are interested in green vehicles for practical reasons,
   not emotional ones, so price is the predominant obstacle to purchase

•  Some early adopters could still be attracted by the advanced technology
   or a new type of driving experience

•  Excluding the price issue, it seems that some people not considering
   green car are not always doing it for “the good reasons” as uncertainty
   about durability, repairs and battery life are perceived as big obstacles
   when it should be one of the highlights of electric cars
Key Findings on Mobile Surveys

•  Mobile surveys produce rich, qualitative data ready for analysis

•  Results correspond to those obtained with other methods
      •  Consumer Reports National Research Center found 39% of
          consumers considering green vehicles (Enprecis found 38%)

•  Study produced nearly 2000 responses in less than 24 hours

•  Different kinds of questions (single-select, multi-select, open text fields)
   were tested and they all work

•  Full demographic data available for all survey responses

•  Comments provide deeper insight into consumer opinion

•  Enprecis will continue to run monthly mobile surveys for market research
   and client initiatives
Appendix: Respondent Demographics
Respondent Age and Gender


                    Age                         Gender
          5% 2%

                           16-24
       17%           38%   25-34
                                                      44%   Female
                           35-44
                                   56%                      Male
                           45-54
          38%              55+




1741 respondents                   1671 respondents
Respondent Region

                                                Region

                                                                       Pacific
                                       5%                              South Atlantic
                                  6%         17%
                             7%                                        East North Central
                                                                       West South Central
                           7%
                                                   17%                 Middle Atlantic
                           12%                                         West North Central
                                                                       Mountain
                                  13%       16%                        East South Central
                                                                       New England

Pacific: AK, CA, HI, OR, WA                 South Atlantic: DE, DC, FL, GA, MD, NC, SC, VA, WV East North
Central: IL, IN, MI, OH, WI                 West South Central: AR, LA, OK, TX
Middle Atlantic: NJ, NY, PA                 West North Central: IA, KS, MN, MO, NE, ND, SD
Mountain: AZ, CO, ID, MT, NV, NM, UT, WY
East South Central: AL, KY, MI, TN          New England: CT, ME, MA, NH, RI, VT

1748 respondents
Respondent Employment

                                 Employment
                             1%
                       4% 2%    1%
                                              Employed full time

                                              Student
                       9%
                                              Employed part time

                     10%             46%      Unemployed

                                              Leave of absence

                                              Self-employed/Business
                                              Owner/Freelancer
                           27%                Retired

                                              Homemaker




1762 respondents
Respondent Education

                                    Education
                            4% 3%
                                                Completed some college

                                                Completed College
                           7%
                                     29%        Completed high school
                     9%
                                                Completed some high school

                     10%                        Associates Degree

                                                Completed grad school
                                    20%
                           18%                  Completed some grad school

                                                Less than high school




1768 respondents

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Consumer Opinion on Green Vehicles: Enprecis Mobility Panel

  • 1. Mobile Insights on Green Vehicles
  • 2. Survey Context and Objectives •  Mobile study of consumer perspectives on green vehicles: electric vehicles, hybrids, alternative fuel, etc. •  Among the world’s first initiatives of its kind •  Designed to assess speed and reliability of mobile channel for gathering consumer data •  Represents a new opportunity to gather consumer opinion faster than ever before •  A precursor to private communities for automakers •  Easy for consumer and automaker alike •  Desirable demographic of smartphone users
  • 3. Survey Details and Methodology •  Data obtained using established SMART Network of iPhone users in United States •  More than 2000 responses collected in one day •  Total sample of 1768 iPhone users in the U.S. was: •  Male: 56% Female: 44% •  Age 16-24: 38%, 25-34: 38%, 35-44: 17%, 45+: 7% •  Because the survey was a test to check the power of smartphones to generate rapid responses, respondents not necessarily representative of the American population
  • 5. Strong Demand for Green Vehicles Are you currently considering purchasing a green vehicle? •  Almost 4 out of 10 people consider purchasing a green car •  No significant difference 38% No between men and women Yes •  Minimal difference 62% between age groups 1764 respondents
  • 6. Vehicle Replacement Timeframe In what time frame would you purchase a green vehicle? •  More than a quarter 28% would purchase By the end of 2012 within 2 years In 5 years or more 55% •  Majority to purchase Within 2 to 5 years 17% within 2-5 years 677 respondents considering a green vehicle
  • 7. Hybrid Vehicles Lead Electric What type(s) of green vehicle are you considering? 600 •  Still uncertain, but more than 500 80% will consider hybrid 400 •  “Only” about 300 50% will consider 200 Electric 100 0 Hybrid Electric Plug-in Solar Flex Fuel Natural Gas Biodiesel or Other Hybrid (Ethanol) Clean Diesel Multiple selections from 677 respondents considering green vehicles
  • 8. Toyota, Hybrids Receive Most Consideration What model(s) of green vehicle are you considering? 160 140 120 100 80 60 40 20 0 Multiple selections from 677 respondents considering green vehicles
  • 9. Fuel Savings, Environment are Top Reasons Why are you considering a green vehicle? 700 •  A rational choice: 600 technology and reduced noise are 500 far behind 400 •  Reduce dependence on 300 foreign oil for more than 50% 200 100 0 Fuel savings Less impact To reduce Use of Tax credit or Reduced New type of Fuel on the dependence advanced other noise while driving economy environment on foreign oil technology incentive driving experience mandates Multiple selections from 677 respondents considering green vehicles
  • 10. Price, Durability are Top Obstacles What is preventing you from purchasing a green vehicle? 700 •  Price is clearly the 600 major factor 500 400 •  Uncertainty about 300 durability and battery life generate more 200 rejection than practical 100 concerns, especially 0 for respondents not considering a green car today No Yes Multiple selections from all 1768 respondents
  • 11. Price, Battery Life, Durability are Top Concerns What would you need to know about a green vehicle in order to feel comfortable purchasing one? 900 800 700 600 500 400 300 200 100 0 Multiple selections from all 1768 respondents
  • 12. Green worth $2500 or less to most How much more would you pay for a green vehicle than a gasoline-powered vehicle? 6% 8% 0-2,500 more $2,500-5,000 more 45% 20% Not willing to pay a premium Any premium matched by tax or other incentives $5,000-10,000 more 21% Data from all 1768 respondents
  • 13. Responses Consistent by Purchasing Plans How much more would you pay for a green vehicle than a gasoline-powered vehicle? $0-2,500 more $0-2,500 more Yes No $2,500-5,000 more $2,500-5,000 more $5,000-10,000 more $5,000-10,000 more Any premium matched by tax or other incentives Any premium matched by tax Not willing to pay or other a premium incentives Data from all 1768 respondents, split by plans to purchase a green vehicle
  • 14. Varying Expectations for Vehicle Range What is the minimum distance a green vehicle should be able to travel without charging or refueling? Yes No 4% 13% 6% 0-49 miles 0-49 miles 19% 13% 19% 50-99 miles 50-99 miles 19% 100-149 miles 100-149 miles 150-299 miles 19% 150-299 miles 22% 21% 300-499 miles 300-499 miles 22% 500-800 miles 500-800 miles 23% Data from all 1768 respondents, split by plans to purchase a green vehicle
  • 15. Gas/Savings, Environment are Top “Exciters” What else excites you about green vehicles? “Having new and exciting technology.” “Not having to rely on oil/gas.” “The ones now pave the way for “Sticking it to the oil companies!” more discoveries to come.” “There are so many different ways to go green.” “They have a huge future… Qualitative data from all 1768 respondents and I would love to be a part of it.” visualized using wordle.com
  • 16. Price, Battery Remain Top Concerns What else concerns you about green vehicles? “Not enough political backing to ensure infrastructure is built.” “Are they really saving energy?” “They are usually slow, cushy, and boring.” “My gas-powered “We are between “Carbon emissions Hondas last more than technologies… I won't buy from the companies 10 years, will a hybrid until I know what is going to be producing electricity last that long?” the new normal.” the cars run on.”
  • 18. Key Findings on Green Vehicles •  There is a strong interest in green vehicles—more in hybrid than electric •  Due to its established communication and positioning on hybrids, the Toyota Prius receives the most consideration from consumers •  Most consumers are interested in green vehicles for practical reasons, not emotional ones, so price is the predominant obstacle to purchase •  Some early adopters could still be attracted by the advanced technology or a new type of driving experience •  Excluding the price issue, it seems that some people not considering green car are not always doing it for “the good reasons” as uncertainty about durability, repairs and battery life are perceived as big obstacles when it should be one of the highlights of electric cars
  • 19. Key Findings on Mobile Surveys •  Mobile surveys produce rich, qualitative data ready for analysis •  Results correspond to those obtained with other methods •  Consumer Reports National Research Center found 39% of consumers considering green vehicles (Enprecis found 38%) •  Study produced nearly 2000 responses in less than 24 hours •  Different kinds of questions (single-select, multi-select, open text fields) were tested and they all work •  Full demographic data available for all survey responses •  Comments provide deeper insight into consumer opinion •  Enprecis will continue to run monthly mobile surveys for market research and client initiatives
  • 21. Respondent Age and Gender Age Gender 5% 2% 16-24 17% 38% 25-34 44% Female 35-44 56% Male 45-54 38% 55+ 1741 respondents 1671 respondents
  • 22. Respondent Region Region Pacific 5% South Atlantic 6% 17% 7% East North Central West South Central 7% 17% Middle Atlantic 12% West North Central Mountain 13% 16% East South Central New England Pacific: AK, CA, HI, OR, WA South Atlantic: DE, DC, FL, GA, MD, NC, SC, VA, WV East North Central: IL, IN, MI, OH, WI West South Central: AR, LA, OK, TX Middle Atlantic: NJ, NY, PA West North Central: IA, KS, MN, MO, NE, ND, SD Mountain: AZ, CO, ID, MT, NV, NM, UT, WY East South Central: AL, KY, MI, TN New England: CT, ME, MA, NH, RI, VT 1748 respondents
  • 23. Respondent Employment Employment 1% 4% 2% 1% Employed full time Student 9% Employed part time 10% 46% Unemployed Leave of absence Self-employed/Business Owner/Freelancer 27% Retired Homemaker 1762 respondents
  • 24. Respondent Education Education 4% 3% Completed some college Completed College 7% 29% Completed high school 9% Completed some high school 10% Associates Degree Completed grad school 20% 18% Completed some grad school Less than high school 1768 respondents