How to find employees in Romania and What motivates them?
Generation Next - The Future of HR
1. My future is bright
Generation Next: The Future of HR
Emmanuel Michael
Head, Human Resources
emichael@accionmfb.com
@enmichael
November 21, 2015
2. Accion Microfinance Bank
Content
• The Four Generations
• Workplace Traits - Generations
• Case: Accion Microfinance Bank
• Generation Next – Characteristics
• Generation Next – HR Implications
• Technology in HR
• 2016 HR Competency Model
3. Accion Microfinance Bank
The Four Generations
Generation Years Age Range
The Silents 1925 – 1945 70 – 90
Baby
Boomers
1946 – 1964 51 – 69
Gen Xers 1965 – 1976 39 – 50
Gen Yers 1977 – 1994 21 – 38
Most frequently encountered beginning and ending points for each generation (U.S. Census Bureau).
4. Accion Microfinance Bank
Workplace Traits Most Attributed
to Generations
The Silents (1925 – 1945) Baby Boomers (1946 – 1964)
• Plan to stay with the organization over the
long term
• Respectful of organizational hierarchy
• Like structure
• Accepting of authority figures in the
workplace
• Give maximum effort
• Give maximum effort
• Accepting of authority figures in the
workplace
• Results driven
• Plan to stay with the organization over the
long term
• Retain what they learn
Gen Xers (1965 – 1976) Gen Yers (1977 – 1994)
• Technologically savvy
• Like informality
• Learn quickly
• Seek work-life balance
• Embrace diversity
• Technologically savvy
• Like informality
• Embrace diversity
• Learn quickly
• Need supervision
The results shown are the top five traits for each generation listed in order from highest to lowest.
Source: SHRM Generational Differences Survey Report, 2004.
7. Accion Microfinance Bank
Generation Next – “Gen Y”
Characteristics - Technology
• Grew up surrounded by digital media and
are more comfortable, knowledgeable, and
literate than previous generations
• Assimilate new technology whereas
previous generations accommodate it
• Customize their digital world as new
products come on the market
• Facility with technology has empowered
them— are consultants to older adults in
using technology
• Have a tendency to think quickly and
juggle many tasks at one time
• Are heavy online users and can locate
information easily and instantly on Web
and through networking
• Have grown up with heavy reliance on
technology, which has negatively affected
basic spelling and writing skills
• Use of technology has created demands
for instant digital gratification
Source: The Ken Blanchard Companies
8. Accion Microfinance Bank
Generation Next – HR Implications
• Make them feel like they have an impact on your business
– Create opportunity for them to contribute ideas and opinions
– Give them autonomy to make basic decisions on non-critical components of a
project
• Build loyalty in smaller doses
– Create a culture of teamwork;
– Recognition; and
– Growth
• Set a clear success path for employees to grow within the company
– Work with them to determine their career goals
– Develop pathways for them to reach these goals
• Embrace their way of doing things
– They are goal driven
– They love technology and ability to work using mobile tools
Source: Corporate Executive Board; Timna Jacks; Dan Schawbel
