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Using Social Media
to Lead
2010 PEJE Assembly for Advancing the Jewish Day School Field
Sunday, October 24, 2010

Shayna Englin - shayna@englin.net, 202.683.8465, @sbenglin
Dave Weinberg - weinberg81@gmail.com, 240.678.6863, @weinberg81
Agenda

     Introductions: Who are we and why are we here? (9:15-9:30)

     Question 1: What Kind of Leader Are you? (9:30-9:50)

     Question 2: Who Do You Lead? (9:50 - 10:20)

     Question 3: What Do You Have to Say? (10:20 - 10:45)

     BREAK 10:45 - 11:00

     Question 4: What Tools Will You Use? (11:00 - 11:20)

     Question 5: How Will You Measure Success? (11:20 - 11:40)

     Question 6: What Are the Risks? (11:40 - Noon)

     Open Discussion (Noon - 12:15)
Critical question #1 toward
effectively using social media to lead:



  What kind of
leader are you?
      (What does it mean to lead?)
Are you a lone shirtless dancing nut doing great things?




                   http://sivers.org/ff
Movement leaders

From the survey:


My role as a leader is...

“To inspire my community toward a vision of Jewish
high school education, to communicate effectively about
that vision, to ensure that we have the resources,
including the right people in place, to carry out this
vision.”

“As the visionary for our school.”
Thought leaders

Thought leaders are regarded as innovative experts,
combining knowledge and ideas to guide the
conversation in particular direction.
Operational leaders
From the survey:

My role as a leader is...
“To communicate to the internal Donna Klein Jewish
Academy audience as well as the community-at-large.”
“Principal of a dynamic K-6 grade Day School. I am the
"face of the school" both within the school site and in the
larger community, and need to know how to use all forms
of media to represent our school.”
“to encourage the team members to use their skills and
knowledge and experience to accomplish our
mission, with my assistance and management.”
Critical question #2 toward
effectively using social media for leadership:




Who do you lead?
Be specific:

     Who do you lead? Who do you want to lead?

         Students              Board of Directors

         Alumni                Jewish
                               community
         Parents of current    leaders
         students
                               Synagogue
         Parents of alumni     leaders
         Parents of            who else?
         potential students

         School staff
Who uses social media?
What social media do they use?
What do adults do online?
What teens do with social media?
What do people do with content?
Who blogs?
Who comments on blogs?
Who tweets?
Who’s on Facebook?
How do people share information online?




                         http://tellafriend.socialtwist.com/sharing-trends-2010
What networks do people use to share
information?




                  http://tellafriend.socialtwist.com/sharing-trends-2010
Critical question #3 toward
effectively using social media for leadership:



      What do you
      have to say?
What are you saying already?

From the survey:


“I write a weekly email to my community and I sense
that it would not take much to promote these ideas more
widely using social media.I have a sense that I am
already writing and speaking about a vision of Jewish
education and that Social Media could help both me and
my school to be thought leaders in this field more.”
Critical question #4 toward
effectively using social media for leadership:



      What tools
     will you use?
religious or spiritual beliefs personally, or engage in practices related to institutions of
  religion, and Evangelical Protestants were particularly likely to do these things. Sixty
  percent of Protestants and 69% of Evangelicals engage in the more personal behaviors,
Organizational Website
  while fewer Catholics report doing so. Jews are more interested in religion news than
  Protestants in general, but Evangelicals show the highest level of interest in religion news
  among Protestants.


                        Religious Identification and Internet Activities
   E vangelicals and other P rotestants are the most involved in the personally-oriented
   online activities
                                                                     Those who use the             Those who use the
                                         Those who get              Internet for personal               Internet for
                                      religion news online         religious and spiritual        institutional religious
                                                                          purposes                and spiritual reasons
   Protestant                                  !"#$                          %&#$                          '(#$
   Catholic                                     !)$                           "($                            !'$
   Jewish                                       !*$                           "'$                            "'$
   Other                                        )*$                           ""$                            !+$
   None                                         ))$                           ),$                            ()$
   Evangelical                                  '($                           %,$                            ',$
   Source: Pew Internet & American Life Project Nov. 18- Dec. 14, 2003 survey. N=1,358 Internet users. Margin of error is
   ±3%
Email is still the most important social network
Facebook

• Students, Alumni, Parents
     ✴ Movement, Operations
• Post website content, incentivize sharing, highlight
  social elements
• Facilitate and highlight “Likers’” content
• Link back to website
• ALWAYS use Pages, never Groups or Personal Pages
  for your organization
• Integrate Facebook into organizational website and
  emails
Twitter

• Alumni, Parents, Board, Community, Staff?
     ✴ Thought, Operations
• Post links to content - yours and others’
• Measure clicks, worry less about sharing
• Test approaches - personal versus “press”
YouTube

• Students, Alumni, Parents, Other Organizations
     ✴ Movement, Thought
• Post as much as you can, with consent
• Assess risks realistically and openly
• Focus on content that is specific to your leadership
  goals
• Use to supplement text in emails, website
All the other stuff out there...



       • Foursquare
       • Diaspora
       • MySpace (yes, there’s still MySpace)
       • what’s next on the horizon...
Critical question #5 toward
effectively using social media for leadership:



  How will you
measure success?
Great Leader + Great Social Media = ?
Return to the first critical question: movement, thought,
operations? Then, fill in the blank:

I’ll know I’ve successfully used social media in my role as
a [movement/thought/operational] leader, if _______

      My staff more uniformly communicates our mission
      The conversation about Jewish eduction in my Jewish community more
      consistently reflects my school’s vision
      Students and alumni will feel a deeper connection to the school
      Jewish parents in my community are more likely to consider Jewish day
      school as an option
      Jewish parents in my community understand the intellectual rationale for
      Jewish day school.
Input Output


I develop content and   I share content and
people:                 people:
     read it                 read it
     share it                share it
     discuss it              discuss it
Lies, Damn Lies, and Statistics

• Metrics for reading, sharing, discussing

• Measurements that are proxies for movement &
  thought

• Red flags on risks

• What else can you measure?
Critical question #6 toward
 effectively using social media for leadership:



What are the risks?
Muddied Relationships

From the survey:


“I have avoided face book because I am not sure I want
to enter the social media world in which my students
reside...”
Security

From the survey:


“I'd really like to understand how we can make social
networking work in Jewish education given the fact that
certain security needs (especially associated with posting
pictures/videos of children online) restrict our ability to
promote our school.”
Content

From the survey:


“... how to develop a Terms of Use that could be posted
on any social networking page associated with the
school. We can't control everything that is posted, but it
removes some of the liability if we post terms that cover
all of the things we potentially wouldn't want to have
there.”
Capacity

From the survey:


“I am not sure I have the time to maintain it and I worry
that a presence not well updated is worse than no
presence at all. I would also like to know how much of
my social media presence could be managed by others. I
sense that Social Media works for people who are gadget
people or who have the urgency addiction, but I am not
one of those people. So I wonder how and whether it
would really work for me.”
Open Discussion
Keep in Touch
         Shayna Englin
      shayna@englin.net
Twitter: sbenglin, englinconsult
         202.258.3375
                                   Dave Weinberg
                               weinberg81@gmail.com
                                Twitter: weinberg81
                                   240.678.6863

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Using Social Media to Lead Effectively

  • 1. Using Social Media to Lead 2010 PEJE Assembly for Advancing the Jewish Day School Field Sunday, October 24, 2010 Shayna Englin - shayna@englin.net, 202.683.8465, @sbenglin Dave Weinberg - weinberg81@gmail.com, 240.678.6863, @weinberg81
  • 2. Agenda Introductions: Who are we and why are we here? (9:15-9:30) Question 1: What Kind of Leader Are you? (9:30-9:50) Question 2: Who Do You Lead? (9:50 - 10:20) Question 3: What Do You Have to Say? (10:20 - 10:45) BREAK 10:45 - 11:00 Question 4: What Tools Will You Use? (11:00 - 11:20) Question 5: How Will You Measure Success? (11:20 - 11:40) Question 6: What Are the Risks? (11:40 - Noon) Open Discussion (Noon - 12:15)
  • 3. Critical question #1 toward effectively using social media to lead: What kind of leader are you? (What does it mean to lead?)
  • 4. Are you a lone shirtless dancing nut doing great things? http://sivers.org/ff
  • 5. Movement leaders From the survey: My role as a leader is... “To inspire my community toward a vision of Jewish high school education, to communicate effectively about that vision, to ensure that we have the resources, including the right people in place, to carry out this vision.” “As the visionary for our school.”
  • 6.
  • 7.
  • 8. Thought leaders Thought leaders are regarded as innovative experts, combining knowledge and ideas to guide the conversation in particular direction.
  • 9.
  • 10.
  • 11.
  • 12. Operational leaders From the survey: My role as a leader is... “To communicate to the internal Donna Klein Jewish Academy audience as well as the community-at-large.” “Principal of a dynamic K-6 grade Day School. I am the "face of the school" both within the school site and in the larger community, and need to know how to use all forms of media to represent our school.” “to encourage the team members to use their skills and knowledge and experience to accomplish our mission, with my assistance and management.”
  • 13.
  • 14.
  • 15. Critical question #2 toward effectively using social media for leadership: Who do you lead?
  • 16. Be specific: Who do you lead? Who do you want to lead? Students Board of Directors Alumni Jewish community Parents of current leaders students Synagogue Parents of alumni leaders Parents of who else? potential students School staff
  • 17. Who uses social media?
  • 18. What social media do they use?
  • 19. What do adults do online?
  • 20. What teens do with social media?
  • 21. What do people do with content?
  • 23. Who comments on blogs?
  • 26. How do people share information online? http://tellafriend.socialtwist.com/sharing-trends-2010
  • 27. What networks do people use to share information? http://tellafriend.socialtwist.com/sharing-trends-2010
  • 28. Critical question #3 toward effectively using social media for leadership: What do you have to say?
  • 29. What are you saying already? From the survey: “I write a weekly email to my community and I sense that it would not take much to promote these ideas more widely using social media.I have a sense that I am already writing and speaking about a vision of Jewish education and that Social Media could help both me and my school to be thought leaders in this field more.”
  • 30. Critical question #4 toward effectively using social media for leadership: What tools will you use?
  • 31. religious or spiritual beliefs personally, or engage in practices related to institutions of religion, and Evangelical Protestants were particularly likely to do these things. Sixty percent of Protestants and 69% of Evangelicals engage in the more personal behaviors, Organizational Website while fewer Catholics report doing so. Jews are more interested in religion news than Protestants in general, but Evangelicals show the highest level of interest in religion news among Protestants. Religious Identification and Internet Activities E vangelicals and other P rotestants are the most involved in the personally-oriented online activities Those who use the Those who use the Those who get Internet for personal Internet for religion news online religious and spiritual institutional religious purposes and spiritual reasons Protestant !"#$ %&#$ '(#$ Catholic !)$ "($ !'$ Jewish !*$ "'$ "'$ Other )*$ ""$ !+$ None ))$ ),$ ()$ Evangelical '($ %,$ ',$ Source: Pew Internet & American Life Project Nov. 18- Dec. 14, 2003 survey. N=1,358 Internet users. Margin of error is ±3%
  • 32. Email is still the most important social network
  • 33. Facebook • Students, Alumni, Parents ✴ Movement, Operations • Post website content, incentivize sharing, highlight social elements • Facilitate and highlight “Likers’” content • Link back to website • ALWAYS use Pages, never Groups or Personal Pages for your organization • Integrate Facebook into organizational website and emails
  • 34. Twitter • Alumni, Parents, Board, Community, Staff? ✴ Thought, Operations • Post links to content - yours and others’ • Measure clicks, worry less about sharing • Test approaches - personal versus “press”
  • 35. YouTube • Students, Alumni, Parents, Other Organizations ✴ Movement, Thought • Post as much as you can, with consent • Assess risks realistically and openly • Focus on content that is specific to your leadership goals • Use to supplement text in emails, website
  • 36. All the other stuff out there... • Foursquare • Diaspora • MySpace (yes, there’s still MySpace) • what’s next on the horizon...
  • 37. Critical question #5 toward effectively using social media for leadership: How will you measure success?
  • 38. Great Leader + Great Social Media = ? Return to the first critical question: movement, thought, operations? Then, fill in the blank: I’ll know I’ve successfully used social media in my role as a [movement/thought/operational] leader, if _______ My staff more uniformly communicates our mission The conversation about Jewish eduction in my Jewish community more consistently reflects my school’s vision Students and alumni will feel a deeper connection to the school Jewish parents in my community are more likely to consider Jewish day school as an option Jewish parents in my community understand the intellectual rationale for Jewish day school.
  • 39. Input Output I develop content and I share content and people: people: read it read it share it share it discuss it discuss it
  • 40. Lies, Damn Lies, and Statistics • Metrics for reading, sharing, discussing • Measurements that are proxies for movement & thought • Red flags on risks • What else can you measure?
  • 41. Critical question #6 toward effectively using social media for leadership: What are the risks?
  • 42. Muddied Relationships From the survey: “I have avoided face book because I am not sure I want to enter the social media world in which my students reside...”
  • 43. Security From the survey: “I'd really like to understand how we can make social networking work in Jewish education given the fact that certain security needs (especially associated with posting pictures/videos of children online) restrict our ability to promote our school.”
  • 44. Content From the survey: “... how to develop a Terms of Use that could be posted on any social networking page associated with the school. We can't control everything that is posted, but it removes some of the liability if we post terms that cover all of the things we potentially wouldn't want to have there.”
  • 45. Capacity From the survey: “I am not sure I have the time to maintain it and I worry that a presence not well updated is worse than no presence at all. I would also like to know how much of my social media presence could be managed by others. I sense that Social Media works for people who are gadget people or who have the urgency addiction, but I am not one of those people. So I wonder how and whether it would really work for me.”
  • 47. Keep in Touch Shayna Englin shayna@englin.net Twitter: sbenglin, englinconsult 202.258.3375 Dave Weinberg weinberg81@gmail.com Twitter: weinberg81 240.678.6863