2.
A Banker is responsible
for establishing and
maintaining positive
customer relationships,
planning and delivering
effective sales strategies
and monitoring the
progress of new and
existing financial
products.
3.
The term customer
has not been defined
by any act.
The term customer is
used only with
respect to the branch,
where the account is
maintained. He
cannot be treated as a
customer for another
branches of the same
bank.
4.
Banker customer relationship, is just a special
contract where a person entrusts valuable items
with another person with an intention that
such items shall be retrieved on demand from
the keeper by the person who so entrust.
Thus the banker is the one who is entrusted
with the above mentioned valuable items,
while the person who entrust the items with a
view to retrieving it on demand is called the
customer.
5. The banker-customer relationship is that of a:
1.
2.
3.
4.
5.
6.
7.
8.
9.
Debtor and creditor,
Pledger and Pledgee,
Licensor and Licensee,
Bailor and Bailee,
Hypothecator and Hypothecatee,
Trustee and Beneficiary,
Agent and Principal,
Advisor and Client,
Other miscellaneous relationships.
6. Current deposits / accounts
Saving bank / saving fund deposits / accounts
Recurring deposits / accounts
Fixed deposits / accounts or term deposits
7.
The death, insolvency, lunacy of the customer.
The customer closing the account i.e. Voluntary
termination.
Liquidation of the company.
The closing of the account by the bank after
giving due notice.
The completion of the contract or the specific
transaction.
