1. DATA SHEET: eMeter
eMeter: Information You Can Act On
eMeter® provides utilities and their consumers with
actionable information to inform better business and energy
“We chose eMeter
decisions. eMeter EnergyIP®, the industry’s leading Meter
for their platform’s Data Management (MDM) platform, delivers information
flexibility, scalability and automation in real-time to drive operational efficiencies,
and proven success increase service reliability, boost customer satisfaction, and
with their utility drive energy efficiency.
customers. We
believe the strength With eMeter EnergyIP, you can quickly turn your data into actionable information
of eMeter’s platform that can be leveraged across the utility. Designed to support the requirements of
Advanced Metering, eMeter goes beyond the industry standard to provide:
and its history
of successful • The fastest, most cost effective path to advanced Meter Data Management
deployments makes infrastructure and devices while insulating you and your customers from
them one of the complexity and disruption.
very few meter • The enterprise agility to quickly innovate without re-tooling your IT
data management infrastructure. eMeter’s flexible architecture allows you to adapt to regulatory
companies who change and capitalize on new technology or business opportunities.
can fully take
• Integrated smart metering and utility information systems to deliver visibility
advantage of existing and process automation that uniquely supports real-time grid management
rich partner channels and dramatically improves operational efficiency and customer service.
and enable NRGi
• Powerful online consumer engagement, which for the first time enables
to deliver our
true utility-consumer collaboration, optimizes load and promotes sustained
data-driven Smart conservation.
Grid vision.”
• Unparalleled scalability to handle the complexity of a multi-million point
Poul Berthelsen,
Project manager, NRGi
AMI deployment.
• eMeter EnergyIP integrates your legacy enterprise operations to support the
most cutting-edge Business Intelligence. The new eMeter Analytics Foundation
platform extension allows utilities to pin-point errors among massive read
volumes separate from core transaction processing to provide near real-time
access to information without compromising operational performance. Through
the Reporting Framework you can customize reports so business and technical
users view the same report portal to mine for problems.
© 2011 eMeter Corporation. All rights reserved.

2. “ eMeter’s EnergyIP software will provide the
foundation that enables us to meet our aggressive
near-term AMI objectives, while positioning us to
offer beneficial and cost-effective advanced services
and rate offerings to our customers in the future.
Barb Siehr,
Vice President, Customer Service and Operations Support, Alliant Energy
”
EMEtER OffERIngs eMeter Applications
• eMeter EnergyIP
eMeter applications provide the fastest path to turning your meter data into
• Register Billing
usable information for your business units and customers. You can add additional
• Interval Billing
applications as you need them with minimal disruption to your enterprise
• Outage Event
Management operations and therefore your customers. eMeter applications include:
• Remote Connect/
Disconnect • Register Billing and Interval Billing applications transform the traditional
• Energy Engage™
meter-to-cash process from a batch-oriented, multiple day process to a
Customer Portal
• Prepayment Support
real-time, automated and on-demand process which accelerates cash flow.
• Customer Service
Representative Portal • Outage Event Management combines disparate power-on/off events into
• Settlements single outage events and automates outage detection to provide robust outage
• Network Loss and restoration management solutions. Outage Event Management also helps
Management
your Outage Management System to complete repairs quickly and efficiently
• Analytics Foundation
and to easily see outage duration and associated impact.
• Smart Grid Appliance
• Integration Adapters
• Remote Connect / Disconnect application automates the process of
• SAP MDUS Integration
Adapter connecting and disconnecting customers without sending personnel on-site,
• eMeter Professional therefore driving operational efficiency.
Services and Support
• Energy Engage™ Customer Portal provides individual customers access to
relevant, up-to-date usage and cost information and fosters utility-customer
collaboration with custom-tailored programs that reduce support calls,
encourage conservation, and reduce peak demand. Energy Engage integrates
variable-rate pricing plans and community generated tips, both of which
reduce the peak load while providing value to customers.
2

3. DATA SHEET: eMeter
“From a business
operation standpoint • Prepayment support enables “Pay As You Go” to manage customers’
we have had financial balances and decrease write-offs with low credit notifications,
consumer financial empowerment through consumption transparency,
significant operational
and disconnect/reconnect management. Helps your utility meet regulatory
improvements. guidelines and meet political pressures to help low-income household
We have saved over manage bills.
800,000 truck rolls
• Customer service Representative Portal automates the customer
since we deployed
service process, giving agents detailed, real-time, accurate information
in August 2009. for first call resolution of incoming inquiries.
The eMeter EnergyIP
tool has provided us • settlements uses actual interval data to aggregate and report net
balances of energy purchased and consumed from each market entity
with the functionality
to enable financial settlement.
to do just this.”
• network Loss Management uses AMI data to detect “technical and
Mary Rich,
Smart Grid System Manager, non-technical loss” and create reports with substation meter data and
CenterPoint Energy
GIS integration. Network Loss Management also allows you to identify,
drill down, and minimize loss.
eMeter’s open architecture means that if you have a business need for
any application now or in the future, you will be able to extend your eMeter
system to include any future eMeter applications, or have an application
custom-built for your needs.
3

4. DATA SHEET: eMeter
Services
eMeter provides professional services based on over 20 years experience
“This transition was a
deploying AMI and Smart Grid Management solutions. Pre-configuration
study in cooperation settings reflect eMeter’s collective advanced metering expertise and best
and teamwork. practices can be easily edited to meet specific requirements and practices.
We count this upgrade eMeter can work directly with your organization or your systems integrator
and conversion as to help speed implementation and ensure project success with eMeter’s
proven methodology. In addition to delivery services, eMeter provides
a major success in
strategic consulting, support, maintenance, and testing services for all
moving the smart aspects of eMeter’s EnergyIP offerings.
metering program
forward in Ontario.” Experience
eMeter offers the breadth of functionality, flexibility and expertise to
Bill Limbrick, deliver the lowest cost of ownership in markets all over the world. With
Vice President of Information
Technology & Infrastructure at over 25 years experience in grid management and Smart Metering; backed
the Ontario IESO by strategic relationships with Accenture, IBM, Logica, SAP, Siemens and
Verizon, eMeter is in production with the largest mass market deployments
in the industry and offers unmatched capability to ensure your success.
eMeter Corporation
Energy Information You Can Act On.
+1 (650) 227-7770
sales@emeter.com
www.emeter.com
© 2011 eMeter Corporation eMeter ®, the eMeter Logo ®, EnergyIP ®, Energy Engage™ and any other trademark found on the eMeter Trade-
marks List that are referred to or displayed in the document are trademarks or registered trademarks of eMeter Corporation or its affiliates in
the US and other countries. Other names may be trademarks of their respective owners.