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What Can You Expect
From Next Cloud
Services?
Eduardo Mendez Polo
Telefonica Spain
2
http://tagul.com

3
4

Diego Velazquez, The Lances - Museo del Prado, Madrid
5
6
INTERNET

INTRANET

7
PUBLIC
CLOUD

PRIVATE
CLOUD

8
Deployment Models

PUBLIC
CLOUD
VPN

HYBRID
CLOUD

PRIVATE
CLOUD

9
SERVICE

Delivery Models

APPLICATION SOFTWARE
MIDDLEWARE: DB, Application
Server, Web Server

UTILITIES: Antivirus,
Monitoring, Backup…

OPERATING SYSTEM
SERVER
STORAGE
NETWORK
10
Bill Baker
Nuiku Inc
(ex-Microsoft)

11
Why is Cloud Sexy?

12
A Growing Business…

Public Cloud Services Forecast, 2Q12 Update
Gartner

13
A Solution for IT

• 75% - 80% of IT budget is needed
to maintain legacy. Only 20% - 25%
for new projects.

• The average workload is 15% of
deployed computing capacity.
• The average timeframe forisregular
infrastructure deployment 2-3
months.
Dilbert Calendar App Screenshot by Metranome Inc.
Dilbert by Scott Adams

14
Maturity

Service Level

IT Operations

Developers

Business

Early Adopters

15

Fast and Cheap
Deployments

Looking for…

Cloud Adoption
Cloud Adoption

72% CIOs surveyed agreed or strongly agreed that their
business executives see cloud as a way to be
independent of IT.
Forrester CIO Research 2013

16
What do consumers want?

DATA SECURITY

AVAILABILITY

“I have one question regarding
how we can deploy heavy
applications using Cloud
Computing. Because it uses
LOCK-IN
REGULATION
Internet and if it is downAVOIDANCE
then it
would be difficult to use
applications at that time.”

COMPLIANCE

Comment to a survey to Cloud experts
Cloud Computing Journal
COMPETITIVE

PRICE

17
Do Cloud customers
like cattle service level?
Are all Clouds the same?

18
freefoto.com
19
X

Processor
Virtual Machine
Memory
Disc
20
www.arnoff.com
21
X
IaaS
PaaS
SaaS

22
23
X
Public
Private
Hybrid

24
25
26

mammaagata.com
FEEDS OUR
STOMACH

FILLS OUR SENSES

27
28
29

http://www.motivationalmemo.com
Public Cloud

30
31

STARTUPS
STARTUPS

Openstack user survey
32
STARTUPS

33

http://pln.mulgrave.com
34

CORPORATIONS
CORPORATIONS

http://www.unclesamsfood.co.uk/

35
SLA/Billing as Usual
Resource
Resource
Billing
Billing

CORPORATIONS

Per Resource Consumed
(Cost Center)

Processor
Memory
Virtual Machine
Bandwidth
Storage
Vlans
Virtual Datacenters
…

simple

Unadaptable
Unadaptable

complex

Difficult to
Difficult to
understand
understand
flat rates

Expensive for discounts
Expensive for
customers
customers

Unprofitable
Unprofitable
for provider
for provider

Extra costs
Extra costs
Failed SLA
Failed SLA

36
Alternate Business Model

CORPORATIONS

Per Service
(Profit Center)

Availability Rate
Transactions Processed
Revenue Share
EASY TO
DIFFICULT TO
Tech Support Class
UNDERSTAND
IMPLEMENT
Security Level
Customer Care Tickets
QoS
Services: Integration, Backup & Restore, Optimization…
Services-aaS: CRM-aaS, Billing-aaS, Tech Support-aaS…
The Creation of Adam
M. Buonarotti, Sixtine Chapel

37
More individuals are born than can
possibly survive. The slightest
advantage in one being over those
with which it comes into competition,
or better adaptation in however slight
a degree to the surrounding physical
conditions, will turn the balance.
Charles R. Darwin
The Origin of Species, c. 14

38
Contact: emendezpolo@gmail.com
39
What Can You Expect From Next Cloud Services?

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What Can You Expect From Next Cloud Services?

Hinweis der Redaktion

  1. The question is: Do consumers really care about our efficiency, asset management or orchestration? Or they really care about if: Will anybody have access to my personal or business information? Will I have my service running 24/7? Will I comply with my legal requirements? Will I be locked with my provider? Will I meet my industry and company standards? Will I obtain and maintain a better cost than running the service myself?
  2. Es como si, cuando contrato un operador logístico, me pidieran que especificara la capacidad de los camiones, o cuantas ruedas van a necesitar…
  3. Lo digo, porque cuando he buscado un proveedor, me empiezan a liar con cuestiones técnicas que deben ser muy importantes, pero que no me dicen nada…
  4. Como si tuviera yo que saber cuales son las modalidades de prestación de servicios que tiene el proveedor…
  5. O me hablan de terminologías extrañas sobre la tipología del servicio que no me aclaran si podrán resolver mis problemas…
  6. Es como si me ofrecieran una plataforma logística, pero las cerraduras, vigilantes y las cámaras de seguridad las tuviese que poner yo…
  7. Y también me dicen que hay 3 modalidades, pero lo único que consiguen es crearme problemas nuevos de seguridad, backup y cumplimiento…
  8. La base de la prestación de servicios Cloud consiste en ofrecer servicios estándar, basados en un catálogo, como ocurre en las cadenas de comida rápida. Este planteamiento permite reducir costes y aumentar la eficiencia limitando la diversidad, y excluyendo las excepciones. Como consecuencia, el cliente es quien se adapta al proveedor
  9. En contraposición, en la cocina casera, aunque exista una carta o menú, ofrecen platos del día, productos de temporada y también se pueden realizar peticiones fuera de carta. Como consecuencia, si bien las operaciones no son tan sistemáticas ni los costes tan ajustados, si que aporta flexibilidad y adaptación al cliente y permite aprovechar lo mejor de las circunstancias.
  10. El primer modelo propuesto, que es el que encontramos en las cadenas de comida rápida y en los proveedores Cloud convencionales, cubre una necesidad realmente muy básica, mientras que el modelo de la comida casera, además de cubrir satisfactoriamente esa necesidad, nos aporta un valor significativo y diferencial, adaptándose a nuestras necesidades.
  11. Es como si, en la famosa Pirámide de Maslow, nos conformásemos siempre y únicamente con los dos escalones más básicos sin aspirar a más.